boAt Complaints & Reviews

I ordered 02 X Airdopes from boat website on 17th March & 23th March and it's been more than 2 days and I have not even received a orded ID through mail or phone number. Customer care number is not reachable. I now want to cancel it but unable to do so and no communication can be made with their customer care

Hi,
I have purchased Boat Rockerz 385 V2 - Black device from online boat website. the product is under warranty period and has bluetooth connectivity issues and stopped working. Can someone please replace this product?

My order num -#1617396_BGGN294196
It’s said on mail that’s it’s delivered but I haven’t received any product.

I have got no calls regarding my order also I have not recieved any call .

I ordered a boat airdopes on 15 March 2022 and in an hour cancelled the order. I received a message refund will be made in 5 -7 days. It s 23 March today and I have not yet recieved any refund or ant message from boat.

Hi

I purchased TRebel Rockerz 235 V2 Bluetooth Ear phone from boAt site by boAt App, Order no 1723667 on 15th Mar 22 and payment also done by Pay TM.
I got SMS/Whts App Massages for Delay Delivery/Refuse Delivery not No one came to my Address, I called to boAt Customer Service too they informed order to be Delivered by 22nd Mar 22.

but today I dont receive any order but got Massage that order delivered.

kindly check and confirm delivery or refund my amount of Rs 999/- by today only

regards
Kalpana Nehra
M [protected]/[protected]

I have ordered boat headphone from it's website on 3rd of march 2022 and then cancelled it.

It's been 20days and no refund recived.

I have mailed them several times but no response recieved.

I have also called them but it is of no use

I want my refund asap

Hi,

Product BOAT Rockerz 335 - Yellow Bluetooth earphones, product picked up un June2021.

It's been 10 months and I am still waiting for replacement. I didn't even use that product for 10 days.

I lost my money.

Kindly look into this matter.

Many thanks !!

Product details: BOAT Rockerz 335 - Yellow
Ticket no. : 2738188 and 2513023 (Two tickets created for same product from boat's end)

Suddenly touch has disable yesterday I request plz solve my problem ASAP

I have purchased baot basshead 103 black wired earphones from flipkart
now its one side of speaker is stop working. and it is still under warranty period.

I placed an order from the BOAT website on 3rd March but cancelled on 4th March as I ordered a wrong color. I received a message that the refund will be provided by 5 to 7 business days. Its been more than 20 days now and I have yet not received my refund. Every time I contact the customer support team they tell a different story and ask to wait for a week, or 5 days or 24 hours. They are harrassing a lot and not providing any resolution or refund. They are asking me to visit my home branch to find out about the refund and that is not at all possible as I am a working professional and stay in a different city for my job and cannot spend on flight tickets to find when my refund will be initiated. A total of 3219.08 rupee amount is stuck with them.

Hi
I placed an order of "1 BOAT ROCKERZ 255 neo active black BLUETOOTH EARPHONES SET" on 14/03/2022 on BOAT's official website. The MONEY WAS DEDUCTED from my bank account but the ORDER WAS NOT PLACED and THERE WAS NO CONFIRMATION OF THE ORDER.

I have attached the Screenshot of the Transaction ID from PhonePe in this mail. Kindly check it from your side and Refund my money at the earliest.

Thank You
Anwar Rizvi

Hi
I placed an order of "1 BOAT ROCKERZ 255 neo active black BLUETOOTH EARPHONES SET" on 14/03/2022 on BOAT's official website. The MONEY WAS DEDUCTED TWO TIMES from my bank account but the ORDER WAS NOT PLACED and THERE WAS NO CONFIRMATION OF THE ORDER.

I have attached the Screenshot of the Transaction ID from PhonePe in this mail. Kindly check it from your side and Refund my money at the earliest.

Thank You
Anwar Rizvi

I have done an order by mistakely, and because of not working day of the Boat company I was unable to cancel that. And next day when i tried to cancel that order, customer care representative said that We cannot cancel your order.

I have a Boat Bassheads 220 Molten Orange Wired headphone whose right side is not working. I tried to register complain for warranty but i am unable to register as it is showing mobile number not verified. I am receiving the OTP but the there is no further window to enter the OTP.
I've tried more than 10 times with my phone as well as my laptop the same problem is occuring everytime....

I bought 121 V2 one and a half year ago. The earbuds of right side stopped working after 6 months, so i exchanged it as the warranty period still exist. Now the exchanged earbuds are also not working . Is there anything i can do about this

I order a product of Boat on his officialwebsite http://www.boat-lifestyle.com/ on 04/03/2022
And order delivered to me on 08/03/2022
And the product was not in working condition Then I submit a replacement request on 08/03/2022
And delivery man receive the replacement product from me on 09/03/2022
But no any confirmation given to me from Boat
And no any New Product given to me by Boat
And the replacement...

Hello Team,

I am using boat stone 1000 wireless Bluetooth headphone. Suddenly it is having issue with charging. we tried to change cable and other adapter but speaker is not charging. There is no any charging LED showing as well.

After checking multiple time, I found that charging plug is having issue. I have visited service center but they refuse to accept speaker and said it is a damage.

I am...

The left bud from the product stopped working within two days of purchase . i emailed the right authority for refund but haven't received a word back .

Hello,
My Uncle Mr. Mansoor Ahmed have had ordered boAt Vertex Smartwatch Deep Blue Order ID no. : OD[protected]
On Flipkart Order Date:[protected]
The product had some issues with the sensors on the back of the watch and it was unable to show heart rate etc.

On 12th March 2022 I, Tauseef Shaikh submitted the product to the boAt Service centre at Andheri West. (Attached warrenty ticket status Screenshot from 12 to 16 March 2022)

On 16th March 2022 My uncle Mr Mansoor Ahmed got this message from boAt on WhatsApp
[ Dear customer,
We are pleased to inform you that your replacement product has been delivered to your registered address.
In case of any queries, you can chat with us on the whatsapp number +91 [protected] or call us on +91-[protected]. You can also email us at [protected]@imaginemarketingindia.com. - Team boAt ]

And recieved the box from Mr Pawan Ashok Vidhate (contact no. [protected] ) by XpressBees
[ Pawan Ashok Vidhate([protected]) is waiting at your address to deliver order from IMAGINE MARKETING with AWB:[protected] Kindly come to receive it, Delivery confirmation Code- 975675. XpressBees ]

My Uncle opened the box and it was empty from inside I've shared the photo down .
I Tried to contact the given Boat customer service no.
One of the no. Was switched off and other was landline no. Which was answered by computer and was unable to take my complain and solve my issue.

I'm requesting the boAt services to please look up to the issue and solve my problem my uncle need his product back.

I booked a headphone and order no.Order:[protected] from online of your product, AWB:[protected] of Rs.1379.08 will reach soon.For query call:[protected], Pay by Cash/UPI. Xpressbees

These are the details and they shared my information with some fraudister or by any mean, the fraudister called me and told me that my order is on hold and said to pay the bill only after that they can deliver the order and I urged to pay and after that no payment was done but my account was in NIL.