boAt Complaints & Reviews

I purchased a boAt Xtend Smartwatch for Rs.3500 around 6 months back through boAt website. After 6 months the product battery life shortened to just 6 hours instead of a promised 14 days. So I raised a replacement request (Ticket Number[protected]. They initialized replacement and a courier agent took my watch for return. Then I received a mail from boAt informing me that they don't have the exact same color option for replacement, so they will be sending the same product with another color. I was okay with that.

2 days later my replacement product got dispatched, and I received the product 3 days later. As I opened the product, to my shock, it was a 'boAt Storm Smartwatch' which is lower priced inferior model inside, that too a used one. I immediately send them an email with video evidence to their support mail [protected]@imaginemarketingindia.com but they haven't responded even after 3 days and I have sent several reminders too. I don't know what to do now. I have bought several other products from them and now I am so much worried about their fate. Please help. Unboxing video, sent mails, everything will be attached with this complaint. I need exactly the product I was offered as replacement, that is Boat Watch Xtend Sandy Cream, or a full refund.

Replacement Unboxing Video Link: https://drive.google.com/file/d/1dggBJh6qcDL54m1OdpVBNgiw7UVfogpv/view?usp=shari...⇄

Purchase Invoice Link: https://drive.google.com/file/d/1DCQobIGSnnf_4qEFchdiPaH76cyYjbkf/view?usp=shari...⇄

Please contact me for anything else: [protected]@gmail.com

I am one of your customer, I ordered a boat rockerz 330 on 27 april but I forgot to log in in your website but the money transaction was successful but there is no message was came and in FAQ it was mentioned if you didn't receive any message your money will returned within 5 to 7 business days but it has been more than 7 business day but I didn't receive anything please do anything to fulfill my request

I send my earphones rockerz 235 v2 to warranty claim purpose but they didn't gave me back my earphone. My product is boat rockerz 235 v2 black and ticket no. Is[protected]

I send my earphones to boat company for warranty claim purpose but they didn't send me back my earphones. My earphones model is rockerz 235 v2 black.

It is not giving clear voice

I had claimed warranty for my boat air dopes 433 twin Black on 12th March, 2022 and my service ticket no is 20036010. The replacement product got delivered on 26th March but it is not the same product for which I had claimed warranty. The product I got after warranty claimed is air dopes 431 and are also not working properly.I had clearly mentioned in the complain filling form that I don't want any other product as a replacement. I just want my original product.But they still send me another product and then, I called it's customer care they said they will highlight my complain again but nothing happened. After some days, I called again to customer care service and they said I had to complain again. I complained again on 8th April, 2022 and my service ticket no is 20440526.The replacement is delivered on 15th April, 2022.But the product is the same product I had given to the delivery person. They had not even replaced it and gave me the exact same product I first received after claiming warranty which is still not working properly.This is my second time complaining in consumer complaints. After first time complaining, the boat company only replied my emails and said I had received my product and all the mails have same answer. I had specifically written in the mails that my product in replacement is wrong but they did not even bother to read my mail. I just want to get the product I had purchased is boat air dopes 433 twin Black not any other product which is way cheaper than my product and if I have to compromise at least the product should work properly. The replacement they send does not works properly either. I am really disappointed in the company. I really don't think after this bad customer service I am willing to buy products from them in the near future. I regret claiming the warranty and purchasing from boat it's such a bad experience. I just want my original product air dopes 433 twin Black and does not need any other as a compromise because I am not a patience person.

I order my product 5 6 days ago, but they cancel it and did not gave the refund money to me my order no. Is 1960061

One side of my earphone is malfunctioning before warranty period and I want an exchange asap.

Sir actually I was trying to place an order for earphones on 24th april 2022 but after paying I didn't got my order Id or simply my order didn't placed but payment is made from my account So I request you to refund the valuable amount ₹269.10. Please do the needful as soon as possible. I am attaching the receipt for your reference.

Thanks & Regards.

I booked a boat 402 earbuds on 1st May and it's been 3 days but my order has not been delivered and it's even not shipped yet. and customer care is also not responding and not receiving the call and not replying to the email.

my order number is #1967396

I placed an order for Boat Bassheads 104 on the official Website of Boat on 29th April 2022. But since 5 days, my order is showing no updates. On using the track my order service on Boat website, it shows 'Invalid Order'.
This boat website sent me fake order confirmation and deducted my balance. Their worst website also does not show the cancel button, so that I can peacefully cancel it and order from somewhere else.
I even tried to write to Boat Customer support. But the are also giving no response. I want refund from this fraud company.

I have purchased boat speakers online using phonepe but I didn't get any response and not even received mail confirmation from boat I didn't get my order I'd as well please help me with this

MODEL AIRPOD 101 MADE IN INDIA
ORDER NO. 1913085
INVOICE NO. INS[protected]
Airpodedo not work properly right ear bud not connectedfrom phone and left ear bud micque not work

Boat Order ID - 1864764
Bluedart prder ID - [protected]
Ordered neckband from Boat on 14th April and delivery date was showing 17th April.
Its 28th of april amd still i jave not got the parcel. I have called Bluedart multiple times since 18th April but they are just saying we will deliver in next two days but 10days have passed and still no sign of delivery. Courier company is not calling me to deliver or if they are facing problem regarding address then they shoul call atleast i can go and pickup myself but they are not doing anything. ( I have Provided two phone numbers). But they dont call.
Boat customer executive also i tried multiple times but they never did anything.
I have asked them to cancel or refund my order but they say they cant do anything.
My money is lost and no sign of package.
Really frustated with this much carelessness and informal way of both Boat and Bluedart.

Name RATAN KUMAR SAHNI
Order I'd # 1866150
Order date 14/04/2022 2:10PM
Transaction ID 2204141409558982578504
UTR[protected]
Cancel date 18/04/2022
UPI [protected]@ybl
Account no [protected]
IFSC code SBIN0008396

So please Refund my money imidiatly

I ordered marvel bluetooth earphones for RS. 1599, but they are poorly fitted to my ear falling from ear, so i request for return and refund but they are not providing any refund, only exchange that is only for the same product so no use for me, i even email them but no response of e-mails, their customer executive told me straight that they can't help me, worst experience, waiting for help, please provide me my refund

Ordered boat airdopes 441 with order id 1867530 it was out for delivery on 15th and not attempted since 18th it's for out for delivery and upon calling executives they give silly excuses like we'll cordinate and all but don't deliver my product and refusing from refund and cancellation kindly look into the matter

I bought a headphone of boat wireless. Yesterday it was fine both sides are working but today one side was not working. Then I have there warranty card and there their contact info is given I tried the phone number its was saying that it is not a valid number then I searched the website link given but that is showing error. I need to claim my warranty for the product I want replacement

I complained 6 months back for problem in my party pal speaker of Boat.

Party pal speker collected by DELHIVERY person, but not yet received back.
AWB no.[protected]

its been almost 6 months since the collection boy taken my stuff but no one is responding.

I am T Charith. I placed an order of Boat BassHeads 103 on boAt Official website, on Apr 24 and successfully made a payment of Rs.314.10 on Apr 24, 16:43 via Gpay.

But I did not receive any confirmation of my order and was also not provided with order details.

Kindly look into my issue, either confirm my order or refund my amount, as soon as possible.

Thanks,
T Charith

P.S: Attaching the Screenshot of Successful Gpay Payment.