[Resolved] Boat — warranty issue
Ddn12 on Sep 16, 2019
My boat rockerz 255 headphones stopped working properly and i applied for a replacement. They collected the product 14 days ago and still haven't notified me about whether i will be getting a replacement or not. The product is still under warranty as i had purchased it less than 5 months ago. When i call customer care, i get a message saying "we're sorry that we couldn't answer your call. We'll get back to you shortly." but they never call back. I've been trying to contact customer care for the past 5 days.
Complaint marked as Resolved Sep 25, 2019
Received the replacement. It too a whole month though.
Verified SupportboAt Customer Care's response Dec 02, 2019
Please share you contact number we will arrange a call back to you.
Verified SupportboAt Customer Care's response Dec 03, 2019
Hey sorry for the issues, please drop a mail at [protected]@imaginemarketingindia.com so that we can resolve the issue asap.
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