BookMyShow Complaints & Reviews

I tried to book a movie ticket from BookMyShow and pay from Paytm.
Below is the transaction id from Paytm.

Order id : v75njhkmxldfp1_moband[protected]_1 ₹631

The amount is deducted and the transaction is a success from Paytm. But BookMyShow showed me transaction time out and the ticket was not booked.
Please help me to resolve this issue and help to get my money back in my Bank A/C....

Last month I booked adipurush movie tickets. After I cancelled my tickets. Not received money...

I have 2 time UPI payment debited account amount but don't have the ticket I Was lose the payment plz refund me...

Purchase date: 14/07/2023
Booking Ids: WPTGPC2, WXWXLJW

I have purchased movie tickets on book my show, but I haven't received any GST invoice.
On contacting customer support, they keep repeating that I need to get in touch with the cinemas to get my invoice without providing any details about the cinemas....

I have booked a ticket from BookMyShow, the date shown before booking was 25th June but after booking the date changed to 23rd June (today). I double checked the date and time before booking so there are no chances of human error. I contacted the customer support within 2 minutes of booking informing the same, but they are not cooperating and simply denying the fact that there are possibilities of technical glitch in the website. Its clear...

Dear sir Pooja Madhuban Talkies Dombivali East 7.30 pm Adipurush 3d Film Show Ticket Book Balcony K1, K2, K3 and K4 but Amount debited my account but Ticket not book so please solve issue and refund my money...

Hello i have booked tickets for Adipurush for 16 june 2023 in advance for my parents, its my moms birthday on 16 june in advance for (Mumbai - Megaplex Inorbit mall 5.30 pm show plus beverages seat number B9 and B10). Total payment deducted from my bank is 1658 Rs/- but I have not received the tickets. No customer agent from bookmyshow helps in refund nor any mail received from book my show for refund shall be initiated and the transaction...

Terrible cs the movie was cancelled at site upon calling the cs they only give excuses also lie about not charging extra amount which they do the charge extra amount which I want to be returned as movie was cancelled they fail to stay updated....

Suga - Agust D tour in Japan Live movie dates have been released in Mumbai!
Why is the ticket price high that much Rs.[protected]
How can students afford??...

On 29th May, I booked tickets for the latest Spider-man movie for 1rst June At around 11:46. My mode of payment was gpay. However I the amount was debited twice from my account for "reconfirmation".
I kindly urge you to provide me with a refund as soon as possible. It is extremely inconvenient.
Thank you....

Hello Team,

I have booked 3 tickets for 20th May, I have carefully done it by checking date and time twice but when I saw dates on tickets, its showing as 19th May. I don't know due to technical error or what but ticket got issued to wrong date. Kindly refund by 535rs plz....

I have booked a ticket for date 8th May but due to emergency situation i not able to make it to the cinemas today i have to take my parent to the hospital for emergency and i just asked them to modify the tickets to the next available date that is tomorrow 9th May.

But they are neither modifying the tickets nor they are giving me the refund for the service that i am not using.. i have not used the service or product that they...

By mistake pressed payment method two times for same tickets, the money is debited twice from my account for same tickets...

The guru randhawa concert was cancelled and the refund was supposed to be credited after 29th march, its been almost a month and I haven’t received the refund from BMS, the customer support team is saying for weeks to wait for our response on this.
My registered ph no: [protected]...

I had booked an event called FLY HYDERABAD on Bookmyshow on 10th March. The event was cancelled however.
Now, Bookmyshow claims to have initiated the refund on 24th March but I have NOT yet received the amount of 6501 ₹ yet on my credit card (IndusInd Bank Credit Card).
Despite several mails being exchanged, Bookmyshow has failed to solve my problem. It has been over a month now and the refund has NOT reached my credit card....

I booked 2 tickets worth Rs. 260.80
I've paid two times, and both the time transaction is failed..

Total amount : Rs. 521.60

Transaction ID :[protected]
Transaction ID :[protected]

Please Initiate A Refund Quickly....

I have purchased 4 tickets of Kisi ka Bhai kisi ki jaan dated for 23rd of April and the timing was 9 PM at Gold Digital Cinemas, Silchar, Assam in Silver Row.I have paid the amount through net banking and it was successful but after that I didn't receive the tickets.Please Refund my money for those 4 tickets as soon as possible.THANK YOU....

I booked 2 tickets for a movie named Viduthalai-part 1, in PVR Cinemas @ VR Mall Chennai, via the online portal where I selected the movie picked seats, double-checked the same and paid Rs 491.36.
When the purchase got completed the tickets I received is for the movie name 'Pope's Exosrcist' which I did not select / book for.

I immediately called the customer care consultant, Ms Muskan, who was very unhelpful in looking...

I booked ticket on 25 march but it was failed and fund was deducted till now my refund is not arrived when I chat with customer care they said send your bank statement when I send bank statement they said we want more time to fixing your issue...

Dear sir,

I will be in Hyderabad and I have planned a 3 days holiday trip to Goa and I have planned one day for Malvan Watersports Adventure By AK Tours. When I got ready from the hotel and picked up point AK Tours told me he didn't allow me because booking shows you but I didn't get the conformation ticket I talked to him for one hour but he didn't allow me, from there I called bookmyshow customare care He was not able to...