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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 2

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A
Anmol Girish Mehta
Oct 19, 2023
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Need to cancel Booking Number - DYNM00F1EP1EBT related booking

Address:A-7, Gangli Vihar, Mogul Lane, Mahim, Mumbai 400016

We were told Neymar will be playing for the match; he is now not going to play. Have booked the ticket on 17th October, 2023 and want to cancel the same.

Book My show people for cancellation just dont come on the contact number given. I have been holding the call since the last 45 minutes and I was caller number 4 and still no one has come on the call to attend the query.

I have been told they are busy - 4 th...
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G
gklgkl
Oct 18, 2023
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Payment deducted but tickets not issued

I have booked 2 tickets for the movie LEO at INOX LUXE CINEMAS CHENNAI for the date of 20.10.2023. I have paid the amount of Rs. 461.80 within the given time but I HAVE NOT received either the confirmation mail or the tickets from the bookmyshow. This is so disappointing and I need a full refund of my money. Kindly resolve it as soon as possible....
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K
Oct 13, 2023
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Food not allowing in my show

Eorbit Amravati Maharastra
Service person is not allowing children home food in the theatre, when I going for Watching Mission Raniganj on 13.10.2023 9.15 pm show timing....
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S
Shellyy
from Greater Noida, Uttar Pradesh
Oct 9, 2023
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Events timings were changed without any communication

I had booked 2 tickets for a show in Delhi later they changed the timings and did not send any communication, and it was not possible for us to attend the show at the changed timings, so I contacted their customer care service but they were not helping with anything at all either they should have refunded or shared some other resolution, None of it was given. When booking were happening it was showing 3:30 pm timings on 9th October and later...
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R
Rajnika Ghosh
Sep 27, 2023
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I can't book a ticket

It say that there is a connectivity issues....
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A
atul02
Sep 24, 2023
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Refund after show got cancelled

My movie show got cancelled due to technical issue and i have still not got any refund...
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This app use to charge fees in the name of "internet handling charges" before and now they are charging "convenience fee" even for very less amount transacted. This fees are not approporate to charge as per multiple rbi and government regulations....
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Address:Moviemax Wondermall, Ghodbunder Road, Kapur Bawadi Naka opposite Bank Of Baroda Chitalsar, Manpada, Thane West, Thane, Maharashtra 400601

I have booked tickets from Book my show. Yesterday I went to moviemax theater in wondermall with my husband and brother to watch Jawan movie. After the movie ended, we followed the rest of the people towards the door which was near. But we were stopped by a man working there whose name is Ismail Ibrahim Khan. I told them to stop those ahead o[censored]s as well.
Before that many people went ahead o[censored]s and they were not stopped. He told us...
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Sreeja Damodaran
Aug 30, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
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Regarding refund -Complaint ref No 15915857

Address:NO 77,6TH CROSS, SRI BALAJI KRUPA LAYOUT, R K HEGDE NAGAR , BANGALORE 560077

Dear Sir/Madam,

This is regarding my booking for movie Jailer.

I was trying to book tickets on Book my show app on Aug 27th Sunday night 10:30 PM show and unknowingly instead of selecting PVR. Bhartiya Mall Bangalore ended up unknowingly selecting and making payment for the theatre "Cinepolis: SJR (Central Mall) Arakere, Bannergatta, Bangalore" which was one just below that and had the same show timings and...
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S
from Ahmedabad, Gujarat
Aug 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket issued but movie not screened and refund not issued even after incident ticket raised

I booked a movie Jailer Hindi on 10 Aug 23 7.30pm in Newfangled SG Highway Ahmedabad. When I went with family no movie was screened and staffs refused for refund. Also they told refund will be done by Bookmyshow. Today is 17 Aug but no refund I got even after incident ticket raised. Amount is 2554 INR. Booking ID is[protected]CCEA....
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S
from Ahmedabad, Gujarat
Aug 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket issued and movie not screened but so far not refunded

I booked a ticket for Jailer Hindi on 10 Aug 23 7.30pm. Movie hall was Newfangled SG highway, Ahmedabad. When I went with family, no movie was screened. Staff told that no refund from their side and only refund by bookmyshow. Today is 17 Aug evening but not got refund even after Incident ticket raised. Amount is 2554 INR. Booking ID is[protected]CCEA...
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S
from Ahmedabad, Gujarat
Aug 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket issued but movie not screened- Refund not issued

I booked a ticket for movie Jailer Hindi. Movie was on 10 Aug 23 7.30pm. But when I reached movie hall, staff’s confirmed that there is no such movie is screening. Also they told refund will be only issued by Bookmyshow. Today is 17Aug, still not refunded. Amount is 2554 INR.
Booking ID[protected]CCEA...
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S
from Ahmedabad, Gujarat
Aug 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket issued and movie not screened. Refund also pending

I booked a movie Jailer Hindi on 10th Aug 2023 7.30pm show on Newfangled SGHighway Ahmedabad. When I went with family on that time movie hall confirmed no such movie screened and also refused for refund. They also told only bookmyshow will give. I need refund. I am following up for 7 days (today is 17 Aug) but not got back...
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7
786pankaj.jain
Aug 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation & Refund

I have booked a booked for 15 Aug 2023 vide Booking ID - WHDDJBH.

Now, someone got passed away in my family due to which I have to cancel this booking and they refused to cancel the same.

Thanks,
Pankaj Jain
[protected]...
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S
Sasidhar yeguru
Aug 13, 2023
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Server problem for ticket booking

Address:Gudur
Website:book my show

Sorry! Something is not right.

There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (#-112)

Refresh...
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I booked a ticket for a movie to watch in 4DX 3D, then a day before the movie I get a call that the movie isn't in 3D but 2D . I wanted to watch the movie in 3d which is why I booked it that way but they inform me that it's been changed . They then discreetly changed the ticket on the app as well. It's been over 24 hours since my complaint through email and I've not been reverted back .

Booking ID : WNXMGZM...
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K
Koushik Surisetti
Jul 27, 2023
Jul 27, 2023
This thread was updated on Jul 27, 2023
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Money deducted, Ticket not received

I was trying to book a movie ticket from BookMyShow and paying for Paytm

Below is the transaction id from Paytm.

UPI Ref No. :[protected] ₹1640.20

The amount is deducted and the transaction is successful from Paytm. But BookMyShow showed me transaction time out and the ticket was not booked.
Please help me to resolve this issue and help to get my money back in my Bank A/C....
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Koushik Surisetti
Jul 27, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted, Ticket not received

Website:in.bookmyshow.com

I tried to book a movie ticket from BookMyShow and pay from Paytm.
Below is the transaction id from Paytm.

Order id : v75njhkmxldfp1_moband[protected]_1 ₹631

The amount is deducted and the transaction is a success from Paytm. But BookMyShow showed me transaction time out and the ticket was not booked.
Please help me to resolve this issue and help to get my money back in my Bank A/C....
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S
Sekhar BALIJEPALLI
from Ichchapuram, Andhra Pradesh
Jul 27, 2023
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Not received cancellation money

Address:Ichapuram 532312

Last month I booked adipurush movie tickets. After I cancelled my tickets. Not received money...
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R
Ritik sangamwar
from Chandrapur, Maharashtra
Jul 17, 2023
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Payment Ticket

Address:Chandrapur Maharashtra

I have 2 time UPI payment debited account amount but don't have the ticket I Was lose the payment plz refund me...
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