BookMyShow Complaints & Reviews

I had recently booked a movie tickets for Leo Movie in Chennai. My payment was processed but my tickets were not booked. The refund was initiated but it's been 10 days, I have not yet received the amount. I have already complained at customer service twice with no response. I want the amount credited at the earliest....

Tickets booked to watch LEO movie in krishnaveni theatre for 22.10.23. Seats showing in C Row only to start with . So 3 Seats booked. Now today morning in AA Row seats are available for same show same date same price. Please change my tickets to AA Row and confirm via mail...

I booked a ticket by mistake because I searched one theatre they shown another
Theatre I didn't realize that after booking a ticket I found out that was a another theatre
I an nammakkal district but the theater they book my ticket is chennai I request them that I was made it by mistake but they don't give me a full refund. The website I booked the ticket I don't see any terms and conditions and location of the theatre. So i...

We were told Neymar will be playing for the match; he is now not going to play. Have booked the ticket on 17th October, 2023 and want to cancel the same.

Book My show people for cancellation just dont come on the contact number given. I have been holding the call since the last 45 minutes and I was caller number 4 and still no one has come on the call to attend the query.

I have been told they are busy - 4 th...

I have booked 2 tickets for the movie LEO at INOX LUXE CINEMAS CHENNAI for the date of 20.10.2023. I have paid the amount of Rs. 461.80 within the given time but I HAVE NOT received either the confirmation mail or the tickets from the bookmyshow. This is so disappointing and I need a full refund of my money. Kindly resolve it as soon as possible....

Eorbit Amravati Maharastra
Service person is not allowing children home food in the theatre, when I going for Watching Mission Raniganj on 13.10.2023 9.15 pm show timing....

I had booked 2 tickets for a show in Delhi later they changed the timings and did not send any communication, and it was not possible for us to attend the show at the changed timings, so I contacted their customer care service but they were not helping with anything at all either they should have refunded or shared some other resolution, None of it was given. When booking were happening it was showing 3:30 pm timings on 9th October and later...

It say that there is a connectivity issues....

My movie show got cancelled due to technical issue and i have still not got any refund...

This app use to charge fees in the name of "internet handling charges" before and now they are charging "convenience fee" even for very less amount transacted. This fees are not approporate to charge as per multiple rbi and government regulations....

I have booked tickets from Book my show. Yesterday I went to moviemax theater in wondermall with my husband and brother to watch Jawan movie. After the movie ended, we followed the rest of the people towards the door which was near. But we were stopped by a man working there whose name is Ismail Ibrahim Khan. I told them to stop those ahead o[censored]s as well.
Before that many people went ahead o[censored]s and they were not stopped. He told us...

Dear Sir/Madam,

This is regarding my booking for movie Jailer.

I was trying to book tickets on Book my show app on Aug 27th Sunday night 10:30 PM show and unknowingly instead of selecting PVR. Bhartiya Mall Bangalore ended up unknowingly selecting and making payment for the theatre "Cinepolis: SJR (Central Mall) Arakere, Bannergatta, Bangalore" which was one just below that and had the same show timings and...

I booked a movie Jailer Hindi on 10 Aug 23 7.30pm in Newfangled SG Highway Ahmedabad. When I went with family no movie was screened and staffs refused for refund. Also they told refund will be done by Bookmyshow. Today is 17 Aug but no refund I got even after incident ticket raised. Amount is 2554 INR. Booking ID is[protected]CCEA....

I booked a ticket for Jailer Hindi on 10 Aug 23 7.30pm. Movie hall was Newfangled SG highway, Ahmedabad. When I went with family, no movie was screened. Staff told that no refund from their side and only refund by bookmyshow. Today is 17 Aug evening but not got refund even after Incident ticket raised. Amount is 2554 INR. Booking ID is[protected]CCEA...

I booked a ticket for movie Jailer Hindi. Movie was on 10 Aug 23 7.30pm. But when I reached movie hall, staff’s confirmed that there is no such movie is screening. Also they told refund will be only issued by Bookmyshow. Today is 17Aug, still not refunded. Amount is 2554 INR.
Booking ID[protected]CCEA...

I booked a movie Jailer Hindi on 10th Aug 2023 7.30pm show on Newfangled SGHighway Ahmedabad. When I went with family on that time movie hall confirmed no such movie screened and also refused for refund. They also told only bookmyshow will give. I need refund. I am following up for 7 days (today is 17 Aug) but not got back...

I have booked a booked for 15 Aug 2023 vide Booking ID - WHDDJBH.

Now, someone got passed away in my family due to which I have to cancel this booking and they refused to cancel the same.

Thanks,
Pankaj Jain
[protected]...

Sorry! Something is not right.

There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (#-112)

Refresh...

I booked a ticket for a movie to watch in 4DX 3D, then a day before the movie I get a call that the movie isn't in 3D but 2D . I wanted to watch the movie in 3d which is why I booked it that way but they inform me that it's been changed . They then discreetly changed the ticket on the app as well. It's been over 24 hours since my complaint through email and I've not been reverted back .

Booking ID : WNXMGZM...

I was trying to book a movie ticket from BookMyShow and paying for Paytm

Below is the transaction id from Paytm.

UPI Ref No. :[protected] ₹1640.20

The amount is deducted and the transaction is successful from Paytm. But BookMyShow showed me transaction time out and the ticket was not booked.
Please help me to resolve this issue and help to get my money back in my Bank A/C....