Bosch Home India Complaints & Reviews

Worst service that can be ever given by a consumer organization. Bosch washing machine under warranty has conked off in a years time ... Service request placed last Sunday - 29 November 2015 morning was attended to only on Wednesday - 2 December evening after multiple follow ups ... The engineers went back after diagnosis... An escalation request was placed again to resolve the issue on Friday - 4 December 2015.The first response to an escalation...

On purchasing Bosch washing machine, I thought I am a proud customer in India but now Iam extremely regretted for having bought your device.it was purchased in october 2012.Just within 3 years it began to produce rumbling sound while it spins.Hence we placed a complaint on[protected] With complaint no [protected].It was only after we called on the Help line, the Technician turned up on 7th November 2015 and detected the problem .He said that...

Bosch claims in all its ads/ communication saying the only washing machine that will not dance / move ... It's all fake ! I believed it just because your croma ppl also said the same and its all just waste of money. When I spoke to the Bosch service center they are charging 800 rs to say why the machine dances ! Money spent on Bosch is waste...

We purchased Bosch Avantixx Washing Machine WAS24460IN in January 2013. In March 2015, the machine stopped responding. After a complaint lodged through company service center, a personal was sent to diagnose the machine. There was a charge of 800 Rs. to visit and check the machine. The person found out that the machine has power module failed. When inquired about the part, the replacement cost of this part was Rs.15, 000. I was shocked...

I have purchased a dishwasher and it was delivered to me on 11/10/2015.Despite giving several reminders to these i am yet to receive any communication from them leave alone the installation.I am fed up with this johnys and would love to return the machine and get the refund....

I have purchased a bosch dishwasher and it was delivered to my residence on 11/10/2015.It has been more than 4 days and i am yet to to hear from the company for the installation of the machine.I have given several reminders to the company but it has gone into deaf ears.I am fed up with this and now would like to return this machine.Please advise me on course of action....

I complained on[protected] and my order no. is [protected]. I had complained on priority basis as my machine is broken down from[protected]. Today is the 3rd day and my complain is yet not met with. I have had this problem earlier too and then also I had this same problem with the service. This is very unprofessional...

Dear Concern,

We have Purchased a Lawn Machine vide Bill No- 0730 from Dealer - "Gulab Bohra Power Tools & Machineries, Udaipur" on dated 19.10.2013. Till date this was 2 times repaired but yet it needs more repairing. We know you have well known reputed name in brand but when we reached at Dealer ""Gulab Bohra Power Tools & Machineries, Udaipur" for repairing, he is not co-operating properly...

My Bosch dishwasher machine is under warranty. Service engineer took 3 weeks of time to attend the complaint. Machine was unused/idle for 3 weeks and got damaged by rat. Now Bosch is asking for service and parts cost which is almost same as new machine cost. If the complaint was attended in 48 working hours, the machine would have been ready within warranty itself. Delay is from Bosch service side and I don’t want to pay for it. Product...

Purchased a washing machine on 23/08/2015 delivered on 24/08/2015 but till date (25/08/2015) no one has come for installation or demo. I never expected such a poor service and in am in future never going to buy any bosch product and even never suggest anyone to buy bosch product.
Mobile No. :[protected]...

This has reference to the complaint made by us on 1st August 2015 regarding the non functioning of the refrigerator Type / E-NR - KDN46AI50I/03. Service engineer had visited us on 4th August - AFTER 3 DAYS... Name - Santosh Karande - Number [protected] He said the power module 750488 is to be changed... This will take 3-4 days. Now when i spoke to him and called up the call centre twice since morning they are saying that it will take...

I purcahsed 404lts bosch refrigerator on 20/10/2014 on 20/7/2015 it stopped working.the technician attended the complaint after 2 days and informed about the replacement pcboard. to my surprise it is not available in india right now and it is to be imported from GERMANT and it takes 15 days time. imagine the plight of the customer who spent
Rs 50 000 for such an international branded product.
Your Complaint ID is[protected]...

Reminder 2
14.07.2015

Dear sir/madam

I had purchased bosch washing machine wak20160in on 10.07.2015 from kings electronics kharghar navimumbai and the same in delivered on 11.07.2015.

But today mr. Pervez alam your technician call for installation time, so i told them to come today(14/07/15) after 06.00pm or tomorrow (15/07/15)morning before 12.00pm but he is not agreeing on that.
br...

Dear sir, recently I have purchased bosch washing machine and called customer care. Representative book the demo and said that I need not to pay single pamby but when I got call from engineer he is asking us 800 travelling charges and in case of we won't accept then he said our warranty will be elapsed.This is not acceptable and I need your intervention. Order number: [protected] thanks Seems Jain [protected]...

Bosch service centre (insider story), 1. It is usual practice of all Bosch centres to initially give low estimate to customer so that you do not take back your car to authorised serivice centre. 2. Once your car is there and you have left they will call you and come up with more issues in your car and minimum 40% bill is appreciated. 3. I was also told that the same is done on instructions from the owner of service centres so no benefit...

Hello

I'm can, I bought Bosch washing machine from Bajaj electronics Kompally in March 2015.

Hardly used for 10 times, that too with repeated errors

Service executives from Bosch visited four times, and finally suggested to ask Bajaj electronics for refund.

I keep on calling them, they are not responding.

Even I didn't got any response from Bosch.
br...

I HAD PURCHASED A BOSCH WASHING MACHINE IN JULY 2014 [ UNDER EXCHANGE ], WHEREIN I WAS OFFERED Rs 4000 DISCOUNT AGAINST THE SAME. HOWEVER THE OUTCOME OF THE WASH WAS NOT SATISFACTORY AND SEVERAL VISITS BY EVEN COMPANY PERSONNEL CONFIRMED THE SAME. FINALLY AFTER CONTINUED PERSISTENCE THEY OFFERED TO RETURN MY MONEY BUT THE MACHINE WHICH WAS OFFERED UNDER EXCHANGE WAS NOT RETURNED NEITHER THE MONEY FOR THE SAME.[ Rs 4000]. DESIRABLE RESOLUTION-----REFUND...

Registered complaint:[protected] We have purchased Bosch front loading washing machine model number WAK20160 from registered vendor, Viveks Limited Chennai and installed on 18th Feb 2015. Within 50 days of purchase an error-18 has occurred in the machine with no water drainage. There has been very minimal use of the machine for the period. The service guy checked and confirmed that there is an issue with the pump and needs a replacement- when...

Dear Sir, This is a customer from Erode, Tamil Nadu, India. We have purchased a DISH WASHER of Bosch make (Model:SMS 40M52EU/03) from your dealer named BHARATH ELECTRONICS & APPLIANCES, 383, 100 Ft. Road, Gandhipuram, Coimbatore on[protected]. The machine has been very sparingly used that its usage might have been less than 20 times till now.We encountered a starting problem with the machine before four months.We complained...

Reg. Complaint No.[protected]. [protected][protected][protected] I introduce myself R. Ranganathan, contact No. [protected], wherefrom you will find all details. I had purchased, with great pride, Bosch washing machine, model No. WAG162601n101 from authorised dealer at Chennai, 24.10.2012. Though the machine has been functioning very well, I have been complaining from the beginning that liquid (like Comfort) in the...