Bosch Home India Complaints & Reviews

I purchased BOSCH washing machine with model number WAK24168IN/01 on 26th Aug 2015. Now boot gasket has destroyed and lasy week service technician inspects and said it is not covered under warranty. This wear and tear happened due to sub standard material used in the washing machine. I have already mailed the pics to customer service, but response is same" not covered under warranty".

I think i have made a mistake buying this...

Purchase machine on 28th Oct & was delivered to me on 29th Oct'16. After 8 days machine is not installed.
Yesterday waited whole day for service person to come & install. Person came at 7 pm unable to install due to non availability of accesories, promise us to come back at 9.30 am on 5th Nov'16. Its now 12 noon, the service person is not here for installation.
Fed up with the poor service.
Pl take the machine back &...

Respected sir
I purchased bosch ref. Dt 4.5.16. Sales from hari om retail. Our refrigeration
Bottle stand has broken, first company says in garrenty we will change free of cost but after several complaint thay says its charge able for rs 200. We say ok pl change than they say this trey comes from germany wait.
Its more than 4 months only they linger on the matter.
Pl tell us whats next for us. Vinay murgai, [protected]...

Sir I have purchase Bosch washing machine on[protected] but pressure is very low and also I have bought pressure pump but still problem remain my machine is 8 kg wat and there is problem in machine machine not run in auto mode one time my pump is burn and I have make expenditure of 5000 rs for new pump our dealer tell us i[censored] join pressure pump than ur problem solve but still problem is not solved. Plz help me...

Hello,
I had purchased a bosch washing machine some 3 years ago. As company is the top brand in household electronic appliances i didn't went for other brands. It worked average till now but a month before it unusually stopped working, which was not expected. We called for customer care and they provided an engineer who charged us rs 800 for visit and told us that it would charge rs 10500 for repairing and that too with only 3 months...

Dear Sir / Madam,

I am Varun Kumar Jindal, registered mobile no. +91-[protected].

This is regarding my newly purchased front load washing machine.

I registered request for Demo and installation with request no.[protected] on dated 15th Oct 2016. Bosch executive visited and installed the machine, but unable to run the machine. He left on excuse some problem in door locking. Someone from Head office...

We have already got the machine 6 days back however no one came for installation, we keep getting innumerable calls however no one visits.. This is highle insane and heck of services. Greatly disappointed by the clumsy services. Unfortunately we have 5 bosch machines... And this is getting insane now. I hope some one could really and practically come and install....

Machine broke down on 12th october, 2016. Lodged complaint using toll free on 13th october. Reminded on 14th oct. Service rep visited on 15th oct. Diagnosed and informed that invoice details will be required. He confirmed that he will visit on 17th oct with part required.

On 17th oct, on follow up, he informed that part is not in stock. No further information was provided.

I am unable to figure out, how to expedite...

Bosch engineer came to repair our fridge. Replaced the motherboard stating original one gone bad and charged us 2500 for the motherboard + 300 as service charges. Upon asking for the receipt he said he will send digital copy. It's been 2 weeks and he hasn't provided the bill yet. We aren't sure if the part replaced was genuine and new and whether it was required. Engineer name is Jerold from Bangalore and his contact number is [protected]....

Donot send your car for servicing to them. BIG CHEATERS. Gave my car on 8th Oct morning for basic servicing to be done and given back by 8th evening, after followingup regularly, they didnt give me an estimate. Till 9PM 8th oct they didnt give the estimate and didnt even work on car. On 9th morning, they gave me a ridiculous estimate. They told me 5 l engine oil. Capacity of my car engine oil is 3 litres. Brake shoes, wipers, etc... they...

Order number is[protected].
Your company people 1st said "for online products we didn't give free installation and charge is rs.800/-".
After rising complaint, again they (Branch manager[protected] said "the distance between our branch to your home is 55km thats why we didn't give free installation".
Again raising to your company customer care people said"free installation is upto 50km only".
But your branch...

Dear all,

I am an extremely disgruntled and dis-satisfied customer of bosch india. I purchased a bottom freezer model kgn57ai501/2014, 505l two months back from vijay sales in gurgaon.

Fridge has two problems
1. There is always water collection in the vegetables basket spoiling all my vegetables
2. The overall cooling is less even when set at the minimum temperature, resulting in ice cream, at...

Dear sir/madam,

This is regarding a service request i placed with bosch after the dishwasher which is only a year and half old broke down.
You can get the details of the purchase under the registered mobile number [protected]

The service request was placed 3 weeks ago.

8 days into the request after daily follow ups a technician appeared for a visit. (Mr. Rakesh from mysore)

Then...

Sir,

I have bought a brand new washing machine model # BOSCH WAK20065IN on 15th August 2016 at Reliance Digital, Kakinada, Andhrapradesh. Since two days it is not working properly and does not washing cloths. I have bought your product with so much trust and faith, but within a month your product got damaged. I have called your local service provide several times, the response was very poor.

I therefore request...

Dear Sir,

News paper publication in Mathrubhumi newspaper, Cochin on Sep 13 given by Bosh, offering Free VIP Alfa Trolley Bag with every purchase of washing machine during the onam season is attached for your reference.

We bought one washing machine.WAK201651N from Fridge House, Cochin during the Onam Season. We have not received the Bag as promised in the Advertisement. When we enquired Fridge House, Cochin...

I purchased bosch avantixx washing machine was24460in in Sept 2012. It suddenly stopped working now (Sept 2016). Bosch customer care and engineer who visited found that the power module of the machine has failed. The estimate price for the repair is close to rs 15, 000/-.

This is very ridiculous.
I think Bosch is looting our money. Our old Samsung washing machine served us for 9 yrs without any problems.
The...

I gave my toyota innova for dent/paint work only, without informing me changed the brake pads saying that it was fully worn, felt i could trust them.

A day later a part of my front bumper came off as they had not fixed part securely. I had 2 accidents while braking as the vehicle did not stop within the safe distance.

Went to the innova service center to check where they sowed me that they have fitted the brake...

We have purchased a new Bosch fridge model KDN 30VR30I S4 on 23rd Aug 2016 an was installed on 2nd Sep 2016. During demonstration by the technician the fridge lock was found faulty and we requested a new fridge to be installed. So far no proper communication has been made by any one from your company.
Kindly deliver and install a new piece urgently....

Hi,
I took washing machine from Reliance digital hosur main road bangalore on 13.08.16. I had some abnormal noise in the machine while operating and i complained to your toll free number and i received below message but nobody was attempting my complaint till now. They only calling n simply asking few questions and you people wasted my valuable time and rejected complaint also. This is way you treating the customers complaint !!!......

Sir
i purchased a Bosch washing machine on 23rd August 2016 from Pittapilly Eranakulam. i am staying at Adimali. But the staff not yet come for the demonstration. i am not able to use the product that purchased.i spent lot of money for purchase that item. if there is not customer support from your side. what can we do.So please make arrangement to support me.

Biju
[protected]...