Boult Audio Complaints & Reviews

The headphone extension joints removed automatically

#boultaudio
I am writing this mail with very high dissatisfaction regarding the product boult curve.

I bought this product in oct-2019.

10 months down the line i started facing issues with the product that it would switch off randomly and not restart for a few days.

When the concern was reported the issue was registered by ticket no. 35611.

Product was received at your service station on 28.07.2020 (Courier charges were borne by me) and delivered back post rectification on 07.08.2020.

Yesterday the product that was received and first feel was that the replaced parts are spurious.

· feel of the product wrt plastic quality is very inferior.

· sound quality was bad wrt what it used to be.

· bluetooth connectivity was poor, it took time to connect to my phone.


With all the above issued i still thought that it’s ok to use it but to my gravest of concern the product went off with in 20min o[censored]sage today morning (Running of 20min).

This is not what is expected to happen to a product which qualifies ipx5 testing.

I request boult audio to send me a new product in replacement as it is still in warranty period.

In case you need the faulty product please get it collected form my place when you deliver the new one, because i am not ready to bear any courier charges for your mistakes/service.

I have raised a fresh complaint regarding the same with ticket id 47852 on 8th aug, but i am still to hear from you people to address my grievances.
#boultaudio

Please replace my headphones now

Pleasr help

My headfone mic n bluetooth is not working

My earphone is not working pls exchange bt

One side earphones are not working

I have sent my headphones long ago, but they are not returning my headphones back to me and also not responding to my mails

I had send replacement of my boult audio on may 21 at starting they are taking my call and send that is under dispatch but now aug has came but i didn't receive my product and they are not taking my call any company can deliver the product in 15 day but 4 months has completed but i don't know my product and it is under the warranty

Right side damage

I am writing this to you with regards to replacement of my boult earphone. Its automatically turn off and not on long time. Also noise are not cleared. The earphone is in the warranty period and hence i am requesting you to replace the same. I have purchased this earphone on 29/09/2019. The warranty period for this earphone is one year and hence you are requested to do the needful at earliest.
An earlier response is highly appreciate.
Looking forward for a positive reply from your end.

Right side of earphone is not working
Range of earphone is going out

My boult's wireless neckband is not working from one side, it's left aide is working but the right side is not working

Hi, sir / mam please help me mera handset boult audio probass curve nickband bluetooth hand set hai iss me koi kharab hone k waje se oneside hobgaya hai please mera warenty hai please clam kar dijiye please kindlly help me... Please

I have ordered a boult audio probass curve neckbank (Black) from nykaa on 15/7/2020

With the order id nyk[protected] and the same was delivered to me on

20/7/2020. I received the bluetooth neckband with the seal opened box containing 1

Bluetooth neckbank, charger connecter and 2 apir of earbuds. I have connected the

Bluetooth with my mobile and it was working okay and the main part is that he bluetooth

Stopped working the very next day. I was shocked that i have online paid 999/- for the

Boult earphnes which did not even work for 24 hours.

The very next day that is on 22/7/2020 i have called the customer care number that is

+[protected] and even mail at the [protected]@boultaudio.com on 22/7/2020 and

23/7/2020 with the ticket number 37763.

The boult team informed me to courier the bluetooth neckband on exotic mile, 1st floor,

B-67, wazirpur industrial area, new delhi. New delhi district, delhi, india - 110052
Landmarks: near honda showroom & royal pepper banquets whick i had courier on

28/7/2020 with the original box, connector charger and the 2 pair or earbuds along with

The warranty card and the user manual and the delay in courier was because of the lock

Down in mumbai.

After following up on customer care number and on e-mails i came to know that the

Bluetooth neackband will be repairedbut i told the customer care and on the mail itself

That i want the same to be replaced to a new one or else refund back my full paid amount

Back with the courier charges which i have paid.

Today that is on 8/8/2020 i have received the delivery of the bluetooth please check as

I have submitted the original invoice, original box, connector charger and the 2 pair or

Earbuds along with the warranty card and the user manual but i did not get any refund.

Attached is the bluetooth neckbank delivery which i have received and it is very

Disapponting. This is how you cheat the customer you are making the customer dissatisfied

By your worst services.

I do not want your service anymore just refund my full amount back along

With the courier charges.

Regards,
Soni kori

One side stop working

Dear sir,

I had purchased a headphone ba-curve-blue (Details attached) from amazon india vide invoice number in-sccc-41658 dated 31/05/2020

The headphone is not working and there is no response when i am trying to switch it on.

As this is covered under your warranty for one year and i have purchased it only two months back request you to immediately replace the same.

Would request your immediate action on the same

Thanking you

Sanjoy roy

It's not charging please replace the product.

Hlo sir
I am very big customer of your brand, i bought a lot of things from your company, have very gud experience. But just 2 months before i bought 2 pair headphones from amazon online. But one of them is not working properly (Voice not received at ear). So i request you please take an appropriate action against my complaint and replace my headphone with new one.
Details of order as follow:
#[protected], dated: 13.06.202
Regards
[protected]

Maine kuch month pahle boult audio probass blutooth purchase kiya tha so usmain chargeing problem aaya hai ab use kaise exchange ya replicement ho sakta hai kya.