Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

MH-01-S-8547 IS THE NUMBER OF THE B.E.S.T BUS THAT DAMAGED THE REAR BUMPER OF MY CAR.
THIS IS NOT A ONE OFF CASE WHERE A PRIVATE VEHICLE OR TAXI HAS BEEN SUBJECTED TO THE RASH AND AGGRESSIVE DRIVING OF A CLASSLESS BUS DRIVER WHO HAS NOT EVEN ACCEPTED HIS MISTAKE.
THE FENDER BENDER HAPPENED NEAR TARDEO OPPOSITE SARDAR PAO BHAJI WALA. THE BUS DRIVER DELIBERATELY CLIPPED THE REAR OF MY VEHICLE WHICH, IF IT WASNT FOR MY GOOD DRIVING...

Sir

This is to bring to your notice that the BEST bus no MH01 LA 5695 route no.9 to Nadkarni Park didnt halt at the Koliwada church even though there were 5 passengers awaiting on the bus stop. I also waved out my hand & the bus just sped away. The time was at 12.30 P.M.More over the bus was carrying 10 to 15 passengers at this time.BEST BUS Details are mentioned below:

Bus No : MH01 LA 5695
BUS Route...

Dear Sir,

I m writing in a pain to say about the Best services which was really really BEST before sum time. Now a day the services is horible as the fares have incresed the Buses are not stopped by the drivers and conductors at particular given Bus stops even though the bus is not that much crowded or either they stop the bus far away from the bus stop ... mens can run and catch however. but what bout the ladies.. i m specifically...

Hello,

I regularly travel from JVPD bus depot to andheri west market and really feel troubled with the attitude thrown by the bus drivers and conductors.

There are several 257 buses parked in the depot. There is absolutely no one to instruct which bus to board hence the commuters get into bus which is located near the bus stop of 257within the depot compound. The BEST driver derives a lot of fun in starting a...

To
The concerned authority

Sir

This is to bring to your notice that From Gandhi nagar to kamal amrohi studio stop there are 5 to 6 buses running like 523, 524, 525,459,461. But there is no proper frequancy maintained by them. Drivers & conductors are very careless, they always skip to stop some of the small stops like sariput nagar,kamal amrohi studio. We are facing lots of trouble due...

Dear Sir ,
I am a regular passenger of the 451-Adarsha Nagar Bus, which is from the Goregaon Station (east) to Adarsha Nagar. I would like to bring to notice that BEST Bus Adarsha Nagar - 451 are not stopping at (Navjeevan Nagar, Central Dairy ) Bus Stop defined for them .
If asked to conductor next day or some time later they say it was to crowded , and if that in case bus is empty conductor not stop bus this stops.
From...

Sir,
i am best bus traveler and i buy i go Mumbai bus pass. today when i went to renew my card for current month i stand in Kew around 1hour then i reach the counter the counter man is saying he wants the pan card to take 500rs note or he need change.
i was not caring my pan card i told him in nice manner take a photo id or my visiting card he start arguing with me and finally i didn’t renew my monthly go Mumbai pass.
1....

Ref.--- Route 299, BEST No.405 , RTO No. -MH-01,AP -0635 Time10 AM at Borivali

Dear Sir ,
Referring above details I would like to bring the evident negligence for Sr. Citizen rights as to enter from front door.
Having to travel from Abhinav Nagar to Borivali Stn., I was supposed to be allowed to enter from front door,but driver of the bus did not opened electronic front door . The bus was crowded at the rear...

Bus No.422 from I.I.T. Main gate bus stop at 6.25 a.m. on 12-9-10 charged Rs.50/- for 2 tickets of Rs.25/- each to go to Banda Mount Mary church and given only one ticket of Rs.25/- and other of Rs.14/-. And I had to pay fine of Rs.55/- at Bandra Mount Mary Bus stop. That same day I had to spend more than Rs.100/- due to the conductor's mistake. The concerned conductor should be punished strictly so that he will not repeat this mistake...

My BEST meter number is D980339 and my customer id is[protected]*6 which is in my mother's name Pratima Kanhaiyalal Ruparel. Address is 02, FLR:4TH, 108, BORA BAZAT ST, FORT,-001.

I haven't received the bill for the month of August 2010 whereas all the tenants have received their bill on 09/09/2010. The problem is that the person delivering these electricity bills hands over to one particular person on each floor...

Dear Sir/Madam,

On 8th sept. 2010 around 4.00 p.m. I was travelling by a BEST bus in route no.28. I boarded the bus from bandra station, it was very crowded. I managed to get a seat. The conductor was near the front door of the bus. When he was passing by my seat I showed him the money. He overlooked it and thereafter never came to collect the money though I was seating with the money in my hand. Finally he came near Juhu...

To,
The Officer,
B.E.S.T.

Dear Sir,

We passengers of Bus Route No. 332 (Andheri to Kurla) are daily facing problem of waiting for the bus for more then 30 Mins to 45 Mins and some times 1 Hour too. And this has become a daily issue. We use to keep on complaining about this issue daily at Andheri East bus depot, but they always provides the answer by saying sometimes that they do not have...

Dear Sir/Madam,

I do travel by AS-551 regularly. I stay at Vashi, sector 29 and work in seepz, andheri. The timing of this bus is very odd in the morning especially from 8.30 am to 10 am. I was waiting for 45 mins from 9 am to 9.45 am at sector 28 bus stop on 1st sept 2010. I took a rikshaw to St. Lawrence bus stop and got normal bus at 10.15 am

Lot of people travel from Vashi to Marol by this bus on week days....

I AM WORKING AT CHINCHOLI BUNDER MALAD WEST AT HSBC BANK. I AM DAILY TRAVELLING FROM BEST BUS. ACTUALLY I USED TO TRAVEL FROM 3 BUSES 79, 259 AND 224.
79 COMES FROM MAHIM STATION TO CHARKOP DEPOT
259 COMES FROM ANDHERI STN TO GORAI DEPOT
224 SHASTRI NAGAR SANTRCRUZ E TO BORIVALI STN

THERE WERE VERY RUSH IN THIS BUSES

IF WE GET ANY BUS WHICH WILL RUN FROM OSHIWARA DEPOT TO GORAI DEPOT THE...

Dear Sir,

I am a regular passenger of the 299 bus, which is from the borivali station (east) to Rushivan. This is to bring to your notice that the frequency of this route is very bad in the evening, which coming back home.
Yesterday (2nd September, 2010), i had to wait for 45 minutes to get unto this bus and this is not the first time that this has happened. This is regular feature in this route.
...

I boarded the bus MH 01 AP 0728 today at Gokuldham. We generally have the same crowd in the bus everyday ( around 8 am) there is this old man who boards at Oberoi woods. Today the old man got late he had crossed the road and tapped the bus ( near the drivers window) and aasked him to wait so that he could cross over and board it. The bus driver waited for him to cross over and when the old man was just about to reach the front door, he brushed...

I am a regular passenger of Best, traveling everyday from Portuguese Church to Bandra Lilavati stop. Bus No. 86 timings are irregular & not fix so I change a bus in between. Today on 31st August I was standing at Sitladevi stop Opp post office & Bus No. 86 passed at 9.55 which did not stop at the Bus stop, I could not see the vehicle No on the Bus it was raining heavily & bus was not crowded at all. there was one police van...

A best bus driver Tag no.[protected] written under the number) first blew up the side mirror of my car and then banged into the car yet again ON PURPOSE. i was in the second lane . He was in the third. And he had to take a right. and i had to go straight. And he did that in an attempt to change the lane. Im so close to shooting dead all the best bus drivers. They think no end of themselves. The worst part is that there is absolutely nothing...

There was no bus available to L&T Infotech(Mahape) and we appreciate that BEST made efforts to start a bus directly from Mulund to L&T Infotech.
Bus No:514
its been nearly 2 months but still there is no availability of buses in morning(especially between 8 to 9) i.e. peak hours of office timings.
We have been telling this to every conductor we meet in morning or evening but they give an answer that 'Buses...

Subject : To start frequency of Bus no. 201, 200 28, 38 or 81Ltd from
Morning 6.40a.m to 7.00a.m

Respected Sir,


I, Mrs.Shaila Shaikh, a resident of MAHIM (L.J.Road, Mahim), I had a small query on behalf of all the parents and morning school going and also college (Linking Road) going children. there is no frequency of bus no 201, 200, 28, 38, and 81 LTD from mahim church route...