Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

My car No.: MH-02-CL-1263 was damaged on the rear right side due to rash and negligent driving by BEST Driver whose name is Vinayak Dighe having BEST driver number: 3482 on BEST Bus Route Number 243, Bus Registration Number : MH-01-4A-5641 at Jankalyan Nagar, near Police Beat Chowkie No.4, today (09/02/2013) at 7.30pm.

The driver, Vinayak Dighe, having BEST Driver's Badge No.3482 rammed into and scrapped my car while...

As number of residents on Ghodbunder road (Thane) are increasing, Maharashtra state government should take necessary steps to provide good connectivity with Mumbai and Navi Mumbai.
Some BEST buses from GB road ply towards vikhroli and powai. I request BEST officials to start service from Ghodbunder to Navi Mumbai as it becomes really hectic to travel to Thane Railway station (10kilometers from Ghodbunder) and catch a jam packed local...

How non cultured are BEST staff are, i dont understand why BEST recruit such a staff who don't have manners to talk and are gunda .

I was travelling from Wadala to Chandivali in BEST bus no. 411 with my parents, when our stop came we got up from our seat and rushed towards door.but driver didnt stopped the bus because conductor didn't ring the bell. when we asked the conductor he started arguing why should we stop...

I am a Sr. Citizen.I travelled from Goregaon-East to Mayur Nagar by Bus Route No.452 at 12:40 pm on 10/11/12.I paid conductor rs 100/- note and he told me that he will return Rs 90/- afterwards. He gave me Rs 10/- ticket. I forgot to ask him for paying me balance amount and he also did not come to me for paying balance amount.
Kindly inquire and let me know if he has deposited the balance amount at Bus Depot: my e-mail: [protected]@rediffmail.combr...

Dear Sir,
My Father Ram Peswani who is a Senior Citizen Travels Everyday from NNP Colony to Goregaon Station by bus for the last six years but during the past few days there is a driver who is very rude towards senior citizens and does not allow them to board the bus from the front gate even though the bus does not originate from that stop. Today also dated 16/10/2012 at morning 9.10 am he was driving bus Route no 327 bus no MH 01LA6887...

Sir,

Its been quite frequent that BEST bus (460) that should arrive at Dena Bank Bus Stop, Kandivali(W) at 5:20AM arrives late by 20 minutes. Regular time for this 460 bus is 5:20AM but it frequently comes at 5:40AM. So after 5:00AM bus there is no bus for next 30-40 minutes and then suddenly two buses come. Please take an action against it.

We all depend on your services and punctuality, if BEST bus comes late...

Need to complain against bus conductor whose
Batch No:74711
BUS No : MHO1 LA[protected]
Route No: 84 Santacruz Depot
Time: 17:20 pm
Date: 25/19/2012
Destination : From Mahim Church

This is my weekly route atleast twice or thrice from Mahim to Santacruz or (Depot). Asking for 10Rs ticket for maximum limit for my destination he has provided me ticket only till Khar Road inspite telling...

Today in the morning i catch 344 no bus no 6943 from kotak it park. I gave 10 rs to conductor for oberoi mall which cost 7 rs, he gave me 10 rs ticket i asked him it cost 7 rs not 10 rs. He gave 3 rs back & not
ticket. When i get down ticket checker asked me ticket. I told its with conductor he has not given me & then conductor told nothing like that i myself has not given money & charged me 77 rs as punishment.. This...

i am stay at [ 53, saifee jubilee street, mumbay 400003. ] out side my building street poll is not working from so many days....

I have been complaining about a faulty meter which gives very high reading in a guest house for 6 months now. We had to chase the BESt people in wadala continuously till the meter was changed after 5 months. The company was not aware that the meter had been changed though their people had only done it. After 1 month of pestering them, they agreed that the meter was faulty and had been changed. The new meter shows a reading of 1750 from 0...

The bus route 460 (Ltd) from Gorai to Mulund & vice-versa doesn't have enough frequency at all.., once any particular bus leaves, there's literally a gap of 40-45 min in between the two buses, which causes hell lot of problems during morning time, so request to kindly increase the frequency atleast during the peak hours i.e. morning & evening in order to avoid rush. We have given complaints to Gorai depot, but the staff...

My AC bus pass was to expire on 12th June, hence I renewed it "online" on 11th June.
I even got a receipt of payment on my email ID.
When I showed the pass to the conductor on 13th June, he told me that it had expired.
On asking him the reason for the renewal not getting reflected, he said that it will get reflected within 4 days & I can use the receipt till then.
But when I showed the receipt to...

Hello,
Good Morning,
Bus No MH 01 AP 0172, did not stop today at Greenfields, around 9.00 am in morning.
This was operating on route 388 from Poisar to Ghatkopar.
This is the only AC bus for me to go to Vikhroli and I rely on this to reach office on time.
This has been recurssive where driver even after looking at waiting passengers, do not stop.
SInce this happens during peak hours, it creates an...

DEAR SIR,
There is AC bus Facility From Borivali to CBD Belapur,which is for every 30 mins, It starts from morning 8.30 am and then for every thirty minutes.But from past 30 days this bus never comes from 9.00 am to 11.30 am.which means daily they cancel 4 buses that also at that time where every one have to reach offices...as we catch 10.00 am bus regularly , we are facing huge problems because there is no other facility...

Dear Sir./Madam,
I had boarded the bus(422 Ac bus) from Bhandup Sonapur(Dr Hedgewar Chowk) bus stop at 9:10 am on 24th May,2012(i.e today). I wanted a ticket till marol depot for which the cost is 45Rs. I had 500 Rs cash with me which I gave to the ticket conductor. He point blankly refused to give me the ticket. I had absolutely no change with me .I requested him to give me the ticket at the end of the journey when he has the...

Time has come when B.E.S.T transport Mumbai should change its name to W.O.R.S.T transport services. While they do not lose any opportunity to increase the ticket prices exorbitantly, the condition of the buses are going from bad to worse. The seats are torn and the interior never cleaned. You have to carry your own duster to make use of the so called seats. Also, in most of the buses, route numbers are not visible (sometimes written on the...

Bus Driver refused to stop at designated stop causing lot of delays.

Bus route AS-440 has route from WADALA DEPOT to BORIVALI STATION, which needs to take route as provided by BEST website
http://www.bestundertaking.com/route.asp
..
19. ISMAIL YUSUF COLLEGE, 20. JAY COACH S.R.P.CAMP,
..

However Bus driver refused to take to the stop even though I have got ticket for designated...

Dear Sir,

This is really not acceptable the fare tickets prices of BEST bus which has gone so high, I travel from Vikhroli to Powai till yesterday the fare was Rs.10 & today it has increased to Rs.15 how could they do this how would the commmon afford such an hike.

After paying Rs.15 alsowe have to stand & travel because of Rush.Please look in to the matter.

Regards

Rose...

Yesterday i was travel-ling for my home by b.e.s.t - bus route no - 273 for mhada malvani, but because of conductor fault ticket examiner had charged me and insulted me.
the issue created by the malvani boys - they had pulled the rope of the bus, that time conductor was asking ticket and i had told him to issue ticket but the same time the above mention issue happen and till the time he issue ticket for me it was too late and the...

Today afternoon at around 2.40 pm in kandivali bus stop -station, kandivali (w) , the BEST bus conductor after catching the bus & asking for the ticket for M.G.ROAD, swimming pool & giving him 10 rs note asked me to get down from the bus as i was not having the change. He was so rude that he didnt even asked me to get down he was chewing the pan & by actions told me to get down i repeatedly told him to arrange from someone else...