Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

BUS DIDNT HALT at the ASSIGNED STOP & TOOK A DIFFERENT PATH AS PER DRIVER AND Extremely rude behavior from conductor(5481)
To the Concerned Authority,

Sir

This is to bring to your notice that the BEST bus no 523, starting from Airli Depot came late at 8:50 which was supposed to come at 8:25.And when it was supposed to stop at seepz the driver took the flyover bridge and took the bus on the jogeshwari...

Dear Sir,
We are victims of BEST Bus Drivers and Bus Conductors brutal behavior.
Introducing to you, I’m Harmit Panesar from Mumbai. I always leave my office by 10:00pm and reach bus stop to catch bus at 10:30pm. I often change my bus from Jogeshwari/ Dindoshi/ Thakur Complex etc.
I want to highlight a recent event that I witnessed on 24th Sep 09s Bus Number: MH 01 6729, running from Dindoshi and Bhayender 708 around...

To

The General Manager
BEST UNDERTAKING
COLABA.

I am a resident of malad west and daily takes bus from malad station to my residence & back at mith chowky.most of the buses which ply are from malvani depot.Lately BEST has started running on this route old buses which have been discarded from Mumbai City Routes.

These buses are large in size but have narrow corrdors due to which...

Hi

I have spoke to Mr. Vijay Bodkar regarding the stop which is there but not shown in your system due to this 1 of my collegue pass had been taken by the conductor of 224 bus her pass no is 40040809 as there is a stop anyway if we buy ticket from this stop or from mithibahi the cost is same rs.6/ as the fare is same to pass fare will be also same so please look into the matter and do the needful

Note :-...

Bus # 459 moves from Malvani depot to Mulund
and sorry to say the frequency of this bus is very poor - especially
during peak office hours. This is the most unreliable and irregular bus I have ever
faced in my life.

in the morning I take bus at Charkop naka around 7.50am. Usually fm 7.50 to 8.05 am
there are 2 buses ( both are mostly packed). Now a days, I see that fm 7.50
to 8.20 or 8.25...

Few months ago, BEST has started a new Bus # 709 from Magathane depot (Borivali) to low off the crowd on 709 bus from Bhayander & 309 from Gorai. However, from the last 15 days, it seems that the bus has been STOP, whcih waste half or 45 mins on the Bust stop as their is no other bus other than 309 & 709 from Western Express highwayBorivali to Andheri J.B Nagar/Chakala. Please look in to this matter seriously or increase the bus frequency.br...

This is to Point Out The Irregularity By B.e.s.t Bus Service Of 249/251 Bus Plying From Andheri To Yari Road.
Thae Yari Road Depot Where All this Bus HAllt HAve Become A leasure Place For All The Bus Driver & Conductor They all Gather Here And Start Their Talks & Not thinking Of the poor passanger, Students, Job going People Who Are Waiting For The Bus TO Raech Their Destinantion AS soon as possible..
Not Only This The...

I am a regular commuter of BEST bus for the route no 340 which goes from Ghatkopar Station to Andheri. There is a group of 20 to 25 reckless people who are very much trouble to the commuters at Ghatkopar station in the bus queue for 340. They have their 1 friend standing in a queue & all the others join that person one by one without thinking that they are entering in the middle of the queue & there are other people who are leaving...

Respected Sir/Madam,
I Priyal Nishar work near Andheri, Nalco. It has really been difficult to travel from & to Vakola Bridge & Andheri Nalco Bus stop during these 9 months of my job. I travel through 181 or 449. But there has been no proper frequency of these buses and not even proper timetable of these buses. Some time there is not even a single bus from 9.00am to 9.40am. & if luckily the bus come (181). generally it...

I am travelling daily from andheri ( Railway station west ) to seepz by AC bus.
BEST has stopped A415 and forcing people to travel by BRTS422 only.
BEST site www.bestundertaking.com is showing the ticket rate should be Rs.10 for BRTS422.
But BEST is charging 15 Rs for Andheri station to Seepz.
Either BEST should provide correct fares on web site or they should issue tickets as per rate displayed in web site....

My name is Madan, i taken a bus no 8306, route No 513, from Vashi to Electricity board(conductor charged me Rs.6), while i am getting down at electricity board, i was checked by the ticket collector Name B P Sawanth(BC-196661).He said to me that you are over travelled and collected a fine of Rs 66(Chalan no 3123).Travell date:1.3.2009 time :10:00 PM

My question is how i am responsible for this?what ever conductor has issued...

I am a regular commuter from Ramwadi busstop on Jogeshwari-Vikhroli Link Rd, and it has been often noticed that Bus Nos 523, 524, 461, 459 commuting on this route dont take a halt at Ramwadi bus stop even when passengers/commuters show their hands for halting the bus. and even if the bus stops, the conductor has so urgency to ring the bell that hardly two or three commuters get in.

Some quick action has to be taken in this...

I am a regular passenger of Bus no. 421 commuting from Ghatkopar to Filter pada.
My complaint is that there is no particular system in which public get in the bus from the bus stop at Ghatkopar, before the bus arrives everyone stands in the queue: a standing queue & a sitting queue, but as soon as the bus comes everyone just rushes to enter in first which results in a big mob. Also the TC appointed for the bus stop is never on...

Yesrteday 29 Jan 2009 at 11.45pm a bus no 2406 leaving for Bandra (505) from CBD bus depot, but the bus arrived in depot had not stopped in the depot and started leaving.
Meanwhile my two collegeus where trying two get in the bus but the bus driver had not stopped the and they both would have being got injured and there baggage(heavy truck machine) would have fallen on there leg leading two big accident.
I had lodge the complaint...

We board our bus from Agarkar Chowk (Andheri East) Station - Route No. 333 to New Quarters. Bang adjacent to this bus stop, is another bus stop of 308 going till Sahar. Now the problem starts when the queue at 308 is very long and simultaneously the queue at 333 is long too. Commuters travelling in 308 can avail any bus that halts at that bus stop as many commuters alight at Chakala. But the commuters at 333 route can avail only that bus...

Today on 8th of December 2008, when I boarded the best Bus # 368 the conductor was arrogant and inhuman that he didnt even stop for a second for me to board in properly, I could have had a major accident, . the Driver # is 90228 (Bus # 368 MH-01 LA 5864). And when I asked him why he did that he didnt answer nor even paid any attention towards me as if he didnt knew anything about this. Why our own Indians treat their people in this manner....

sir/madam

In the night, (on 08/10/08) at 1 am, I was returning from malad station to my home via rickshaw via route dafftary road near kurar police station . THe BEST Bus 624 was unnecesery overtaking to the rickshaw and The BEST driver was driving the bus very rashly and he was trying to push rickshaw and i was sitting with other three passangrs in rickshaw .Due to his mistake the bus could collide with a rickshaw just passing...

Today (18July08) at 9.25am, a BEST bus nos MH01 L 8109 carelessly allowed the bus to move backwards and smashed my car headlight. This happened in front of Marol Maroshi Fire station. The bus was parked at the bus stand and I was waiting behind the bus with a distance of 3feet between bus and my car. Before moving the bus forward the driver carelessly allowed the bus to move backwards. So my headlight and bonnet were damaged. The approx...