Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

Dear Sir,

On saturday i travelled from National Park to thane Through Route No: 700 Ltd ordinary Bus. Dated:[protected].Timing 9.10 from National Park. One lady geting up in the bus some where from Dahisar near Bridge Bus Stop & she want to get down at Ganesh Nagar mostly after 2 Stops. She asked for tickets & draw Rs.10 from her Purse & asked for tickets. Conductor Shouting her & Asked for Change but lady doesnt...

Dear Sir,

With due respect I would like to inform you that I am a regular commuter of AS 551 which is plying between Marol and Vashi Rly Station (Via… APMC). I am working for an education Institution in Vashi & take a bus from Airoli daily. Somewhere in March,
I was waiting for the bus after attending a meeting, in Terna Stop to take a bus to Airoli.
After waiting for almost 20-25 mnts the bus came but...

Hi Admin,

Today I boarded BEST Bus No.MH 01 LA 5961 which is en route to MAROL AGAR at 8 pm to travel to SEEPZ.I sat on the 4th row in right side and the ticket collector was giving tickets to back seat persons.Suddenly ticket checkers have came up and started checking tickets,as at till that moment conductor not reached to me I was without ticket.So the ticket checker asked me for fine and charged too for Rs 55, when I explained...

Hi,

This complaint is regarding the BEST BUS no. 334 management. First thing, its frequency is very very less from ghatkopar and also from Seepz (1 bus in 40 mins). Many times the bus dont even come in more than 1 hour. Many times after the 11.40 am bus leaves, the next bus comes at 12.45 pm.

The Management of this bus is absolutely pathetic. Atleast there should be one bus in 20 min (The 340 bus comes in every...

Sir,
The BEST AC Bus 524 which runs from Vashi APMC to Borivali East has no stop between Chheda Nagar (Chembur) to Shivaji Nagar stop. The distance between both the stops is around 2 kilometres. It is difficult for passengers of Indian Oil Nagar bus stop to catch the bus and getting down. The road being a highway is dangerous to walk for about 2 kilometres. I hereby request you to kindly have a stop of the above mentioned bus at...

Dear Sir
Dahisar Depot/Vikhroli(W) Depot,

This is to bring to your notice that BEST Bus No. 489 starting from DAHISAR BRIDGE to SHIVAJI NAGAR DEPOT dose not stop at GODREJ. Though it is empty it’s never stops, if any one getting down at Godrej then driver stops the bus at far ahead from bus stand so no one can catch that bus. Regularly I travel from Godrej to Seepz but finding that it is very difficult due to very...

my electric connection was disconnected without intimation.

myconsumer no. is[protected]*0

The supply are closed from 10/04/2010.
Even though several reminder & complaints they are not connecting supply


-Sarthak Automobiles

-Chandrakant...

I have an electricty meter no. D811658 and have consumer no.[protected]*5 in name of my father Velji C. Masani.

With regards to the above meter would like to state that my average montly billing is in the range of Rs.900 to Rs.1200 during the last couple of months and month consumption in unit is approx. 225 to 275 units.

To my shock and surprise I have received a Bill for Rs.9756/ - i.e. for 1168 units.br...

B.E.S.T. BUSES IN MUMBAI .CONDUCTOR NOT BEHAVE PROPERLY. THEY TRY TO BE OVER SMART .they dont allow to enter into bus even the bus was empty.
Bus Conductor was of Rout No:7 (Vikroli to BACKBAY DEPOT) .Bus Timing:10:30am.
Take Some Action Urgently.Otherwise they would be in Trouble....

ROUTE NO 25 FROM BACK BAY TO VIHAR LAKE IS ALWAYS COMING OUT OF THE DEPOT FULLY OCCUPIED BY THE BESTSTAFF ITSELF ESPECIALLY AT PEAK HOURS LEAVING NO PLACE OR SEAT TO THE BONAFIDE PASSENGERS. THESESTAFF MEMBERS ARE MAKING LOT OF HUES AND CRYS IN THE BUS AND EVEN SOME OFTHEM SEEN CHANGING THEIR UNIFORM SHIRTSINSIDE THE RUNNING BUS LEADING TO EMBRASSING POSITION TO THE PASSENGERS. I SUGGEST THAT EITHER THE AUTHORITIES SHOULD RUN SPECIAL BUSES...

Dear Sir ,

When I was travelling with my family comprising 3 persons from VASI Bus depot ( at Navi Mumbai) to CBD Belapur Bus depot ( at Navi Mumbai) on 13.04.2010 at 2230 hrs through BEST Bus No 504 I have been charged @Rs.2.00 extra per person vide ticket no[protected]-978021.On enquiry to the conducter, he replied rudly this is the fare where as actual fare is Rs 8.00/ person .I concted Wadla depot to resister complain...

Dear Sir,
I travel from Worli to Goregaon for my job regularly and have started using the AC-Super (King Long) A-70 Express services of B.E.S.T Undertaking. I have also bought the monthly pass for travelling in A-70 Express. (Pass/Smart Card no[protected] on the 3rd of April 2010
But today, 12th April 2010, the bus services had been terminated without any prior notice and information.
Also, not even the Ticket Checker...

Nerul, Navi Mumbai in years has growned massively and is #1crowded suburb.
The city is not connected to Mumbai Suburbs like Powai, SEEPZ, in Andheri East and Lokhandwala, Andheri West to Mindspace Malad West. All the above places have lots of job oppurtinity and shold be connected. This route never gets highlighted ever in any news, but from my point of view connecting these suburbs to Navi Mumbai can help in easy travelling from...

dtd.31.03.10 BUS no. 380, Timing 6.30 evening near to Ghatkopar (E), T.C. is not in dress & without batch or punch, so one person said to show your batch, TC replies we are like CID we are not required any batch or dress whether on duty or not for checking ticket and using odd langauge and said to that person who is a monthly pass holder with ID & valid date to come for police station. TC told to that person dropp the bus. I dont...

BEST is operating a bus route no. 120 between Opera House and Dawa Bazar. There are just two buses which are supposed to leave at intervals of 15 minutes in both directions. Today, on 19th March, 2010, as one bus was out of order, there was no bus for more than 30 minutes in the evening at about 7:30 p.m., for people waiting at Dawa Bazar. The people who wait for this bus at Dawa Bazar are mostly senior citizens who want to board trains...

I boarded Bus NO: 303 with registration number MH01-LA-6778 on 6th Jan 2010 at about 6.10PM. The conductor of the bus approached me for ticket. I offered him Rs.10/ against a fare of Rs5/. The conductor first refused to take the note and asked me to render exact fare. I politely told him that; I do not have the requisite changes. The conductor then snatched the note from my hand pushed a ticket and a five rupee coin into my hand. He then...

The bus AS-525 takes a route from dindoshi to mhape.
since this bus is very convinient to all regular office traveller a lot of crowd is observed during peak hours such as 8 in the morning and 6:30 in the evening.There might be aprrox 20-25 standing passengers.

Since this is an AC bus such a crowded bus could be risky in near future.it would be better if the frequency is increased(during peak hours.for eg. from 8am to...

To,

B.E.S.T Incharge,
Worli.

I have a serious complaint against Buses and Drivers plying in worli location particularly Jijamata Bus Stop. I am a regular traveller from Jijamata Bus Stop to Byculla Station from Bus No.154. These days the passenger crowd at this particular Bus Stop during peak hours( 8.30am- 10.30am) has increased so much, it becomes very difficult infact next to impossible particularly...

Hi,

I am very disappointed by the BEST services, which is a very known thing nowadays.

I was waiting for the bus at 9.15 am on 3rd March 2010 at kalina bus stop and an empty bus came around 9.45 and didnt wait at the stop inspite of showing my hand to the driver. This is not first time this is happening. Everytime the driver doesnt stop, whatever be the case. I hope the drivers understand the these buses...

Respected Sir,

I want to bring it to your notice about bus No.AS-525, many buses doesn't come till MIDC Electronic Zone which the last stop. From last week i reached at stop at around 7.11pm but there was no bus till 8.15pm. Many people were got frustrated. Two buses were missing 7.11 and 7.36/ Many drivers goes for Tea snacks at Mahape circle and don't even care about the bus schedule.

Thanks,
Kartik...