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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Oct 3, 2026
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Bussan Auto Finance India [BAF] reviews & complaints page 10

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A
Alanrockey
from Alappuzha, Kerala
Dec 13, 2023
Jan 16, 2024
This thread was updated on Jan 16, 2024
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Dear Sir/Madam

Hope you are doing well.

This is with regards to my NOC for Vehicle KL-04-AM- 1266 – YAMAHA FZS
Loan No: TWCO7INR00666996

Requesting you to provide an NOC letter for the above urgently as I need this for ownership change.

Tried contacting you over phone & email but looks like there are no responses there. Requesting to please look into this.

Regards,
EMIL P HENRY
PALAMPALLY HOUSE
AVALOOKKUNNU P.O
ARYAD SOUTH PART
ALAPPUZHA
KERALA 688006
[protected]
[protected]
Dec 13, 2023
Complaint marked as Resolved 
I need noc for name transfer of my bike
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
I didn't get my noc or response from baf. Please kindly take this as a special case. I need my noc in urgent.. Please kindly respond to my complaint
Regards
Emil P Henry
Bro did u get the noc since I am facing the same issue
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    A
    Abhijitpawar1990
    from MIRAJ, Maharashtra
    Dec 12, 2023
    Dec 13, 2023
    This thread was updated on Dec 13, 2023
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    Dear sir / madam

    my name is :- abhijit kumar pawar

    my vehicle no :- mh 10 bv 7620

    loan no :- tw608inr00329892

    loan ag.Date :- 28.12.2014.
    Apr 4, 2025
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    Dec 13, 2023
    Bussan Auto Finance India [BAF] Customer Care's response
    Dear Customer,

    Greetings! Thank you for writing to us.

    This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in OCT’16, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW608INR00329892” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

    Please find below the account details: -

    Beneficiary Name Fexprime Finance Pvt. Ltd.
    Beneficiary A/c no [protected]
    IFSC UTIB0CCH274
    Beneficiary Bank Name Axis Bank Ltd
    Remarks Duplicate NOC charges TW608INR00329892
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      V
      Visht100
      from Indore, Madhya Pradesh
      Dec 10, 2023
      Dec 13, 2023
      This thread was updated on Dec 13, 2023
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      We are unable to transfer vehicle due to noc not have,
      Only having vehicle no
      MP09QH0218

      Kindly provide noc priority basis,
      As required in RTo to transfer

      Vehicle
      Yamaha FZ TWL
      Mar 30, 2025
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Dec 13, 2023
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Greetings! Thank you for writing to us.

      This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

      Thanks & Regards,
      Customer Care Desk
      Contact Number :[protected]
      Email :- [protected]@fexprime.com or [protected]@bafindia.com
      Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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        P
        Dec 10, 2023
        Dec 13, 2023
        This thread was updated on Dec 13, 2023
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        I have a clearance letter I want to transfer my RC to buyer please give me bussan auto finance biometric required I am already raise a ticket
        Mar 31, 2025
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Dec 13, 2023
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Sir/Madam,

        Greetings! Thank you for writing to us.

        This is in regards to your below mentioned mail, Kindly share application number and form in our register email id.

        Thanks & Regards,
        Customer Care Desk
        Contact Number :[protected]
        Email :- [protected]@fexprime.com or [protected]@bafindia.com
        Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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          S
          Supriya Reshma R
          Dec 9, 2023
          Dec 13, 2023
          This thread was updated on Dec 13, 2023
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          My vehicle was bought in the year 2019. I have paid the amount. Still I didn't receive the NOC. Could you please share the NOC? Kindly contact me through mail :
          [protected]@gmail.com
          Apr 4, 2025
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Dec 13, 2023
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Sir/Madam,

          Greetings! Thank you for writing to us.

          This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

          Thanks & Regards,
          Customer Care Desk
          Contact Number :[protected]
          Email :- [protected]@fexprime.com or [protected]@bafindia.com
          Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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            C
            Christina Shephaly
            Dec 8, 2023
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            I've closed my loan for two wheeler in July 2020 and haven't received the NOC for it yet. Please send me the NOC for the same.
            Loan no: TW514INR00727302
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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              H
              himank chaturvedi
              Dec 5, 2023
              Dec 8, 2023
              This thread was updated on Dec 8, 2023
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              Hello Team,

              I need NOC for my bike Yamaha. I have tried contacting every customer care number but it doesn’t work. How do i get it ?

              My loan number - TW423INR00681912
              Mar 31, 2025
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2023
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Sir/Madam,

              Greetings! Thank you for writing to us.

              This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

              Thanks & Regards,
              Customer Care Desk
              Contact Number :[protected]
              Email :- [protected]@fexprime.com or [protected]@bafindia.com
              Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                A
                Aveen Joseph
                Dec 5, 2023
                Dec 8, 2023
                This thread was updated on Dec 8, 2023
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                Dear Sir/Madam

                Hope you are doing well.

                This is with regards to my NOC for Vehicle KL-42D- 704 – YAMAHA Frazer
                Loan No: TW011INR00044867

                Requesting you to provide an NOC letter for the above urgently as I need this for ownership change.

                Tried contacting you over phone & email but looks like there are no responses there. Requesting to please look into this.

                Regards
                Aveen Joseph
                KALLARAKKAL HOUSE MANANCHERYKUNNU MANANCHERYKUNNU
                PUTHENVELIKKARA
                ERNAKULAM
                Kerala
                Mar 28, 2025
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                Dec 08, 2023
                Bussan Auto Finance India [BAF] Customer Care's response
                Dear Customer,

                Greetings! Thank you for writing to us.

                This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in JUN’11, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW011INR00044867” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

                Please find below the account details: -

                Beneficiary Name Fexprime Finance Pvt. Ltd.
                Beneficiary A/c no [protected]
                IFSC UTIB0CCH274
                Beneficiary Bank Name Axis Bank Ltd
                Remarks Duplicate NOC charges TW011INR00044867

                Thanks & Regards,
                Customer Care Desk
                Contact Number :[protected]
                Email :- [protected]@fexprime.com or [protected]@bafindia.com
                Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                  R
                  Razak41
                  from Chengalpattu, Tamil Nadu
                  Nov 30, 2023
                  Dec 4, 2023
                  This thread was updated on Dec 4, 2023
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                  Address: SS Motors, CHENGALPATTU

                  Dear Sir/Madam,
                  I have cleared all balance against my YAMAHA ALPHA SCOOTER loan amount during March 2018. But i did not get NOC & letter for RTO to get the hypothecation clearance till date.

                  Unable to contact the BAF's customer care provided on the website.
                  all numbers saying as NOT IN USE or SWITCHED OFF.

                  Kindly consider my urgent need to despatch NOC & letter for RTO to get the hypothecation clearance to the address mentioned below.

                  Details, As per below:
                  Loan No.- TW5191INR00574332
                  Customer - Abdul Razak

                  Address- No: 22/10 Basith Street
                  CHENGALPATTU- 603 002

                  Regards,
                  Abdul Razak
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  Dear Customer,

                  Greetings! Thank you for writing to us.

                  This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in JUL’18, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW519INR00574332” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

                  Please find below the account details: -

                  Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                  Beneficiary A/c no [protected]
                  IFSC UTIB0CCH274
                  Beneficiary Bank Name Axis Bank Ltd
                  Remarks Duplicate NOC charges TW519INR00574332

                  Thanks & Regards,
                  Customer Care Desk
                  Contact Number :[protected]
                  Email :- [protected]@fexprime.com or [protected]@bafindia.com
                  Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

                  Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”
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                    H
                    hema karthick
                    Nov 29, 2023
                    Dec 4, 2023
                    This thread was updated on Dec 4, 2023
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                    Address: No.9759 TNHB AYAPAKKAM CHENNAI - 600077

                    Hi I’m Hema from Chennai I have finished my loan amount and moved to Canada and looking to sell my bike reg.No TN12AH3267 please help me send the NOC copy to my email I’d [protected]@gmail.com
                    Please send as soon as possible sir
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Dear Customer,

                    Greetings! Thank you for writing to us.

                    This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in JUN’21, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW005INR00844703” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

                    Please find below the account details: -

                    Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
                    Beneficiary A/c no [protected]
                    IFSC UTIB0CCH274
                    Beneficiary Bank Name Axis Bank Ltd
                    Remarks Duplicate NOC charges TW005INR00844703

                    Thanks & Regards,
                    Customer Care Desk
                    Contact Number :[protected]
                    Email :- [protected]@fexprime.com or [protected]@bafindia.com
                    Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

                    Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”
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                      R
                      Riyan s
                      from Bengaluru, Karnataka
                      Nov 29, 2023
                      Dec 4, 2023
                      This thread was updated on Dec 4, 2023
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                      Address: hongsandra bommanahalli main road near APR Kalyan mantapa hongsandra, Bangalore, Karnataka

                      But noc pls send speed need clear noc
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Dear Sir/Madam,

                      Greetings! Thank you for writing to us.

                      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.

                      Thanks & Regards,
                      Customer Care Desk
                      Contact Number :[protected]
                      Email :- [protected]@fexprime.com or [protected]@bafindia.com
                      Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

                      Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”
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                        S
                        Sathyamur
                        Nov 27, 2023
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                        Dear Sir/Madam,

                        Please help in getting NOC for my two wheeler loan took on 2014 from Bussan auto finance for which I have paid all the dues and closed it by 2015.

                        I am trying to reach for past 72 hrs but no body is answering in their 0toll free number[protected].

                        I had paid Rs 300/- for re-printing the NOC to the bank account number[protected] as advised by their team (Who responded only once in last 15 days.
                        Enclosed the screenshot of transaction for reference.

                        My Vehicle no : TN 09 BW9793
                        Yamaha FZ - Black.
                        Name : G.Sathyamurthy
                        DOB :[protected]
                        Address : Old No 71/B1, New No 26, Gandhi Street, West Mambalam, Chennai 600033.

                        Required scanned copy atleast
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                          C
                          Charles Williams
                          Nov 27, 2023
                          Dec 1, 2023
                          This thread was updated on Dec 1, 2023
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                          I am writing to bring to your attention a matter regarding my loan account with Bussan Auto Finance India Pvt Ltd. Despite the loan closure in 2019, I am yet to receive the No Objection Certificate (NOC), and my attempts to contact the lending institution have been unsuccessful.
                          I wrote an email with no answer
                          I tried to call them and auto response does not get conneted

                          Below are the details of the loan:

                          Loan on name of : Sanchitha Maria
                          RC # : KA03JP6377
                          Loan Number: TW007INR00654743
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                            D
                            Daphinosha Marwein
                            from Shillong, Meghalaya
                            Nov 27, 2023
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                            Address: Guwahati

                            Hello Sir/Madam I need your help in getting my NOC from the above mentioned finance company as it has been almost a year that I have paid all my loan amount but till date there was no response from their side regarding this matter.I tried to contact them several time but their customer care is always busy.My account number regarding the loan is TW134INR00783801. Kindly help me
                            Thankyou
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                              V
                              vinaykumar boora
                              Nov 26, 2023
                              Dec 4, 2023
                              This thread was updated on Dec 4, 2023
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                              Resolved

                              Address: 503, Ambience Towers, Shree Enclave, yapral, Hyderabad

                              I am writing to bring to your attention a matter o[censored]rgency regarding my loan account with Bussan Auto Finance India Pvt Ltd. Despite the loan closure in 2019, I am yet to receive the No Objection Certificate (NOC), and my attempts to contact the lending institution have been unsuccessful.

                              Below are the details of the loan:

                              Name: Vinaykumar Boora
                              Date of Birth: 06/06/1993
                              Loan Number: TW912INR00763840
                              Loan Amount: ₹33, 000
                              Date of Loan Opening: 25/01/2019
                              Date of Loan Closure: 08/10/2019
                              I would like to request your assistance in addressing this matter promptly. The absence of the NOC is causing significant inconvenience as I am unable to proceed with the sale of my two-wheeler. I have made multiple attempts to reach out to the lending institution without success.

                              I kindly request your intervention to expedite the process of issuing the NOC and send it to both my email address (Vinaykumar.[protected]@gmail.com) and residential address. This documentation is crucial for the sale of my vehicle and will facilitate a smooth transaction.

                              I appreciate your prompt attention to this matter and look forward to a swift resolution. If any additional information is required, please feel free to contact me on Mail.

                              Thank you for your cooperation.

                              Sincerely,

                              Vinaykumar Boora
                              Jan 4, 2024
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 04, 2023
                              Bussan Auto Finance India [BAF] Customer Care's response
                              Dear Customer,

                              Greetings! Thank you for writing to us.

                              This is in regards to your below mentioned mail, Kindly share the scan copy of RC to get process NOC and same will dispatch to your register address as per process.

                              Register address as per our records:- 5-13/4 BASWAPUR, KOHEDA, SIDDIPET, KARIMNAGAR, TELANGANA, PIN - 505473

                              If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.
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                                S
                                sba1979
                                from Pune, Maharashtra
                                Nov 23, 2023
                                Dec 1, 2023
                                This thread was updated on Dec 1, 2023
                                Resolved
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                                Resolved

                                Address: A201 gangavatika socity lonikand pune 412207

                                Please provide me a NOC against my bike loan
                                registration No: MH12KD1752
                                owner Name: sachin pandurang kolape
                                mfg.Year: 07/2013
                                engine No: 5KAB059553
                                date of registration: 25/07/2013
                                chassis No: ME15KA0B6D2059574
                                financier: BUSSAN AUTO FIN IND PVT LTD
                                prev registration No: MH12KD1752
                                registration authority pUNE
                                please send on ([protected]@gmail.com)
                                Nov 23, 2023
                                Complaint marked as Resolved 
                                Mh12kd1752 noc mail id [email protected] mob : 7499957259
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Dear Sir/Madam,

                                Greeting! Thank you for writing to us.

                                This is in regards to your below mentioned mail. Kindly mention date of birth (Customer) and your relation to help us to serve you better.

                                Thanks & Regards,
                                Customer Care Desk
                                Contact Number :[protected]
                                Email :- [protected]@fexprime.com or [protected]@bafindia.com
                                Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

                                Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”

                                Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
                                Now you can pay your bounced EMI & pending penalty amount online by visiting our website www.bafindia.com or https://loans.bafindia.com or PayTM.
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                                  B
                                  bipinnagras
                                  Nov 21, 2023
                                  Nov 22, 2023
                                  This thread was updated on Nov 22, 2023
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                                  Address: h.no.4-1-743 / A,J.N.Road, Nampaly hyderabad - 500001

                                  Sir / Madam,

                                  We have purchased 2 wheeler yamaha alpha with registration no.TS09ED5926 in 2015, the loan is repaid but we have not applied for NOC and in house shifting we have lost the loan details like loan account number etc. we have the invoice copy & RC registration details which are attached herewith for your reference.

                                  RC : TS09ED5926
                                  Chassis No: ME1SE7746E0073313
                                  Engine No: E3N7E0074946
                                  Name : SHARMILA S NAGRAS W/O SHISHIR NAGRAS
                                  Date of Registration :[protected]

                                  Invoice detail :
                                  Delar Name : Venkatesha Motors

                                  Invoice NO:1748 DT[protected]

                                  So I kindly request you to check the details and issue me an NOC immediately. The softcopy and hardcopy can be couriered to me on the same address as mentioned in the RC or application. because we are planning to sell this vehicle & take a new vehicle.

                                  thanks & regards
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Dear Sir/Madam,

                                  Greetings! Thank you for writing to us.

                                  This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

                                  Thanks & Regards,
                                  Customer Care Desk
                                  Contact Number :[protected]
                                  Email :- [protected]@fexprime.com or [protected]@bafindia.com
                                  Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

                                  Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”

                                  Note: - Any bouncing of EMI due to any non- technical reason will be charged Rs 700/- bouncing + late payment charges.
                                  Now you can pay your bounced EMI & pending penalty amount online by visiting our website www.bafindia.com or https://loans.bafindia.com or PayTM.
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                                    L
                                    Linga Swamy
                                    from Hyderabad, Andhra Pradesh
                                    Nov 20, 2023
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                                    Dear Sir/Madam

                                    This is with regards to my NOC for Vehicle TS07HL1140.
                                    Loan taken from Bussan Auto Finance India[BAF]
                                    REGISTRATION DATE - 15/10/2020
                                    Loan has been closed 2 yrs ago but still didnt receive noc tillnow.
                                    Can you please provide me update on this .
                                    Thanks.
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                                      M
                                      murtuza naik
                                      Nov 20, 2023
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                                      Hi Team,

                                      Requesting to provide the NOC for the below loan account details. please send it ASAP as i am selling my bike. Please send the NOC via email or Address as per Aadhar Card attached.

                                      Loan No : TW007INR00842957
                                      Customer ID : 1405219
                                      Name : Murtuza Hussain K Naik
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                                        BOGI VENKATESH
                                        Nov 16, 2023
                                        Nov 17, 2023
                                        This thread was updated on Nov 17, 2023
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                                        Address: Kandulapadam village salur md vizianagaram

                                        Noc certificate
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Dear Sir/Madam,

                                        Thank you for writing to BAF India.

                                        This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike and mention your proper query on mail to help us to serve you better.

                                        Thanks & Regards,
                                        Customer Care Desk
                                        Contact Number :[protected]
                                        Email :- [protected]@bafindia.com
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