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Bussan Auto Finance India [BAF] Complaints & Reviews

2.8
Updated: Jul 23, 2025
Complaints 937
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Bussan Auto Finance India [BAF] reviews & complaints page 8

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S
SudhakarR24
from Chennai, Tamil Nadu
Dec 27, 2023
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Dear Sir/Madam,
I have submitted and cleared all balanced against my R15S loan amount since 27.08.2018. But we did not get NOC against the same till dated.

BAF's agent is telling that NOC despatched from last month but have not received from agent end.

Kindly consider our urgent need to despatched NOC again if not done please.

Details, As per below:
Loan No.- TW005INR00702771
Customer - BALAJI K
CHENNAI - 600124
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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    Y
    Yogies8208
    Dec 27, 2023
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    Address: Navi Mumbai

    Dear Sir/Madam

    This is with refrence to my LAN # TW601INR00784542 taken for Yogesh Arun Kamble DOB - 22-Aug-1982 ..where the Loan has been completed against my vehicle YAMAHA MT15 bearing the Registration number MH43-BS-4337 . All my pending dues has been cleared and still I have not received the NOC . Kindly provide the same at the earliest on my email id - Yogesh.[protected]@yahoo.co.in

    My details
    Name of the Loan bearer - Yogesh Arun Kamble
    DOB- 22-Aug-1982
    Place - Navi Mumbai
    LAN # - TW601INR00784542
    Purpose- RC transfer
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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      M
      Mayu_6617
      Dec 24, 2023
      Dec 28, 2023
      This thread was updated on Dec 28, 2023
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      Address: Sutharvasa (mojai) jhalod,dahod

      My bike number GJ20AK6617
      PLEASE MY BIKE NO OBJECTION CERTIFICATE (NOC)
      Apr 4, 2025
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      Dec 28, 2023
      Bussan Auto Finance India [BAF] Customer Care's response
      Dear Sir/Madam,

      Greetings! Thank you for writing to us.

      This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

      Thanks & Regards,
      Customer Care Desk
      Contact Number :[protected]
      Email :- [protected]@fexprime.com or [protected]@bafindia.com
      Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

      Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”
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        H
        Harishbabu kc
        from Bengaluru, Karnataka
        Dec 24, 2023
        Dec 28, 2023
        This thread was updated on Dec 28, 2023
        Resolved
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        Resolved

        Address: Bangalore

        Sir no noc
        Mar 26, 2025
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        Verified Support
        Dec 28, 2023
        Bussan Auto Finance India [BAF] Customer Care's response
        Dear Sir/Madam,

        Greetings! Thank you for writing to us.

        This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in FEB’22, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW007INR00674043” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

        Please find below the account details: -

        Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
        Beneficiary A/c no [protected]
        IFSC UTIB0CCH274
        Beneficiary Bank Name Axis Bank Ltd
        Remarks Duplicate NOC charges TW007INR00674043

        Thanks & Regards,
        Customer Care Desk
        Contact Number :[protected]
        Email :- [protected]@fexprime.com or [protected]@bafindia.com
        Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055

        Note:- Dear Customer, our Company name has been changed from “BUSSAN AUTO FINANCE INDIA PVT. LTD.” to "FEXPRIME FINANCE PVT. LTD.”
        Hi Bussan Auto Finance team,

        Greeting's of the day,

        I am writing this email to let you know that i have cleared all your emi's, but still i haven't receive the NOC yet. So Kindly go through the below details for your reference and issue my NOC ASAP :

        Details :

        1. Name : SOMASHEKHARA.AC
        2. Bike Number : KA 03 JW 3353
        3. Bike Model : YAMAHA FASCINO
        4. Loan a/c no : TW0071INR00761209
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          K
          Karthi_22
          from Bengaluru, Karnataka
          Dec 20, 2023
          Dec 28, 2023
          This thread was updated on Dec 28, 2023
          Resolved
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          Hi Bussan Auto Finance team,

          Greeting's of the day,

          I am writing this email to let you know that i have cleared all your emi's, but i haven't received the NOC yet. So Kindly go through the below details for your referance and issue my NOC ASAP :

          Details :

          1. Name : Salman Khan
          2. Bike Number : KA 05 KQ 9793
          3. Bike Model : Yamaha FZ-S 2019

          if any further details are required let me know.

          Kindly request you provide with me the NOC ASAP.

          Thank You.
          Apr 4, 2025
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          Verified Support
          Dec 20, 2023
          Bussan Auto Finance India [BAF] Customer Care's response
          Dear Sir/Madam,

          Greetings! Thank you for writing to us.

          This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

          Thanks & Regards,
          Customer Care Desk
          Contact Number :[protected]
          Email :- [protected]@fexprime.com or [protected]@bafindia.com
          Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
          Process not completed please my noc clarence
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            V
            vja.suswadeep
            Dec 19, 2023
            Jan 31, 2024
            This thread was updated on Jan 31, 2024
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            Address: VIJAYAWADA

            Hi Sir,

            This is regarding my loan account with BAF I have cleared my loan and have paid all my pending dues. I haven't yet got the NOC for RTO transfer. please help on prioirty.

            Loan account num TW902INR00873951
            Name tangella gopi krishna
            PH NO [protected]
            gk.[protected]@gmail.com
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Not completed my request please noc clerance any issue send massage
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              Y
              Yogies8208
              Dec 16, 2023
              Dec 20, 2023
              This thread was updated on Dec 20, 2023
              Resolved
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              Hi Sir,

              This is regarding my loan account with BAF I have cleared my loan and have paid all my pending dues. I haven't yet got the NOC for RTO transfer. please help on prioirty.

              Loan account num TW601INR00784542
              Name YOGESH Arun Kamble

              Regards
              Apr 4, 2025
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              Dec 20, 2023
              Bussan Auto Finance India [BAF] Customer Care's response
              Dear Sir/Madam,

              Greetings! Thank you for writing to us.

              This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

              Thanks & Regards,
              Customer Care Desk
              Contact Number :[protected]
              Email :- [protected]@fexprime.com or [protected]@bafindia.com
              Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                R
                Riyas Paloli
                Dec 15, 2023
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                Address: kochi
                Website: NOC not recieved

                The motor cycle loan closed years back. Still not received the closure letter. Kindly help
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                  J
                  Jodhpurimansa
                  Dec 14, 2023
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                  Address: Jodhpur

                  Dear sir/madam
                  I am Manish Sharma my vehicle no is RJ-19-YS-1896. I have completed all of dues an cleared all my finance I want NOC please send me in my mail because today there is no branch of baf in Jodhpur. I have submitted and cleared all balance against my bike YAMAHA FZ loan but we did not get noc letter.

                  Kindly consider our urgent need to despatched/mail noc again if not done please.

                  Details, as per below:
                  Vehicle No - RJ-19-YS-1896
                  Loan No. TW815INR00433001
                  Customer - Bhawna
                  Mobile Number - [protected]
                  Registerd No. [protected]
                  Date of Purchase - 03.12.2015
                  Date of Registration - 03.12.2015

                  Regards,
                  Manish Sharma
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                    A
                    Alanrockey
                    from Alappuzha, Kerala
                    Dec 13, 2023
                    Jan 16, 2024
                    This thread was updated on Jan 16, 2024
                    Resolved
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                    Dear Sir/Madam

                    Hope you are doing well.

                    This is with regards to my NOC for Vehicle KL-04-AM- 1266 – YAMAHA FZS
                    Loan No: TWCO7INR00666996

                    Requesting you to provide an NOC letter for the above urgently as I need this for ownership change.

                    Tried contacting you over phone & email but looks like there are no responses there. Requesting to please look into this.

                    Regards,
                    EMIL P HENRY
                    PALAMPALLY HOUSE
                    AVALOOKKUNNU P.O
                    ARYAD SOUTH PART
                    ALAPPUZHA
                    KERALA 688006
                    [protected]
                    [protected]
                    Dec 13, 2023
                    Complaint marked as Resolved 
                    I need noc for name transfer of my bike
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    I didn't get my noc or response from baf. Please kindly take this as a special case. I need my noc in urgent.. Please kindly respond to my complaint
                    Regards
                    Emil P Henry
                    Bro did u get the noc since I am facing the same issue
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                      A
                      Abhijitpawar1990
                      from MIRAJ, Maharashtra
                      Dec 12, 2023
                      Dec 13, 2023
                      This thread was updated on Dec 13, 2023
                      Resolved
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                      Dear sir / madam

                      my name is :- abhijit kumar pawar

                      my vehicle no :- mh 10 bv 7620

                      loan no :- tw608inr00329892

                      loan ag.Date :- 28.12.2014.
                      Apr 4, 2025
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 13, 2023
                      Bussan Auto Finance India [BAF] Customer Care's response
                      Dear Customer,

                      Greetings! Thank you for writing to us.

                      This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in OCT’16, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW608INR00329892” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

                      Please find below the account details: -

                      Beneficiary Name Fexprime Finance Pvt. Ltd.
                      Beneficiary A/c no [protected]
                      IFSC UTIB0CCH274
                      Beneficiary Bank Name Axis Bank Ltd
                      Remarks Duplicate NOC charges TW608INR00329892
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                        V
                        Visht100
                        from Indore, Madhya Pradesh
                        Dec 10, 2023
                        Dec 13, 2023
                        This thread was updated on Dec 13, 2023
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                        We are unable to transfer vehicle due to noc not have,
                        Only having vehicle no
                        MP09QH0218

                        Kindly provide noc priority basis,
                        As required in RTo to transfer

                        Vehicle
                        Yamaha FZ TWL
                        Mar 30, 2025
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 13, 2023
                        Bussan Auto Finance India [BAF] Customer Care's response
                        Dear Sir/Madam,

                        Greetings! Thank you for writing to us.

                        This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

                        Thanks & Regards,
                        Customer Care Desk
                        Contact Number :[protected]
                        Email :- [protected]@fexprime.com or [protected]@bafindia.com
                        Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                          P
                          Dec 10, 2023
                          Dec 13, 2023
                          This thread was updated on Dec 13, 2023
                          Resolved
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                          Resolved

                          I have a clearance letter I want to transfer my RC to buyer please give me bussan auto finance biometric required I am already raise a ticket
                          +2 photos
                          Mar 31, 2025
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 13, 2023
                          Bussan Auto Finance India [BAF] Customer Care's response
                          Dear Sir/Madam,

                          Greetings! Thank you for writing to us.

                          This is in regards to your below mentioned mail, Kindly share application number and form in our register email id.

                          Thanks & Regards,
                          Customer Care Desk
                          Contact Number :[protected]
                          Email :- [protected]@fexprime.com or [protected]@bafindia.com
                          Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                            S
                            Supriya Reshma R
                            Dec 9, 2023
                            Dec 13, 2023
                            This thread was updated on Dec 13, 2023
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                            Resolved

                            My vehicle was bought in the year 2019. I have paid the amount. Still I didn't receive the NOC. Could you please share the NOC? Kindly contact me through mail :
                            [protected]@gmail.com
                            Apr 4, 2025
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 13, 2023
                            Bussan Auto Finance India [BAF] Customer Care's response
                            Dear Sir/Madam,

                            Greetings! Thank you for writing to us.

                            This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                            Thanks & Regards,
                            Customer Care Desk
                            Contact Number :[protected]
                            Email :- [protected]@fexprime.com or [protected]@bafindia.com
                            Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                              C
                              Christina Shephaly
                              Dec 8, 2023
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                              I've closed my loan for two wheeler in July 2020 and haven't received the NOC for it yet. Please send me the NOC for the same.
                              Loan no: TW514INR00727302
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
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                                H
                                himank chaturvedi
                                Dec 5, 2023
                                Dec 8, 2023
                                This thread was updated on Dec 8, 2023
                                Resolved
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                                Resolved

                                Hello Team,

                                I need NOC for my bike Yamaha. I have tried contacting every customer care number but it doesn’t work. How do i get it ?

                                My loan number - TW423INR00681912
                                Mar 31, 2025
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 08, 2023
                                Bussan Auto Finance India [BAF] Customer Care's response
                                Dear Sir/Madam,

                                Greetings! Thank you for writing to us.

                                This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

                                Thanks & Regards,
                                Customer Care Desk
                                Contact Number :[protected]
                                Email :- [protected]@fexprime.com or [protected]@bafindia.com
                                Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                                  A
                                  Aveen Joseph
                                  Dec 5, 2023
                                  Dec 8, 2023
                                  This thread was updated on Dec 8, 2023
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                                  Resolved

                                  Dear Sir/Madam

                                  Hope you are doing well.

                                  This is with regards to my NOC for Vehicle KL-42D- 704 – YAMAHA Frazer
                                  Loan No: TW011INR00044867

                                  Requesting you to provide an NOC letter for the above urgently as I need this for ownership change.

                                  Tried contacting you over phone & email but looks like there are no responses there. Requesting to please look into this.

                                  Regards
                                  Aveen Joseph
                                  KALLARAKKAL HOUSE MANANCHERYKUNNU MANANCHERYKUNNU
                                  PUTHENVELIKKARA
                                  ERNAKULAM
                                  Kerala
                                  Mar 28, 2025
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 08, 2023
                                  Bussan Auto Finance India [BAF] Customer Care's response
                                  Dear Customer,

                                  Greetings! Thank you for writing to us.

                                  This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in JUN’11, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW011INR00044867” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

                                  Please find below the account details: -

                                  Beneficiary Name Fexprime Finance Pvt. Ltd.
                                  Beneficiary A/c no [protected]
                                  IFSC UTIB0CCH274
                                  Beneficiary Bank Name Axis Bank Ltd
                                  Remarks Duplicate NOC charges TW011INR00044867

                                  Thanks & Regards,
                                  Customer Care Desk
                                  Contact Number :[protected]
                                  Email :- [protected]@fexprime.com or [protected]@bafindia.com
                                  Regd. Office: 2E/8, 3rd & 4th Floor, Jhandewalan Extension, New Delhi-110055
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                                    F
                                    Fzl
                                    from Mangalore, Karnataka
                                    Dec 4, 2023
                                    Dec 8, 2023
                                    This thread was updated on Dec 8, 2023
                                    Resolved
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                                    Resolved

                                    For clearance certificate

                                    Address: Managalore

                                    Dear sir/madam
                                    I have submitted and cleared all balanced against my FZ 16 FI BSIV loan amount but i did not get NOC. I need my NOC urgrntly the branch is closed in mangalore.

                                    Details as per below
                                    Loan No : TW7021NR00621551
                                    Customer : Mohammed Faizal
                                    Adress : Bogodi House panemangalore post Bantwal574231 Karnataka

                                    Regards,
                                    Mohammed Faizal...
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                                    R
                                    Razak41
                                    from Chengalpattu, Tamil Nadu
                                    Nov 30, 2023
                                    Dec 4, 2023
                                    This thread was updated on Dec 4, 2023
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                                    NOC against loan clearance & letter for RTO to get the hypothecation clearance

                                    Address: SS Motors, CHENGALPATTU

                                    Dear Sir/Madam,
                                    I have cleared all balance against my YAMAHA ALPHA SCOOTER loan amount during March 2018. But i did not get NOC & letter for RTO to get the hypothecation clearance till date.

                                    Unable to contact the BAF's customer care provided on the website.
                                    all numbers saying as NOT IN USE or SWITCHED OFF.

                                    Kindly consider my urgent need to despatch NOC & letter for RTO to get the hypothecation...
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                                    S
                                    Sumit.sumit92
                                    from Bengaluru, Karnataka
                                    Nov 30, 2023
                                    Mar 8, 2024
                                    This thread was updated on Mar 8, 2024
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                                    NOC Request for TW007INR00851192

                                    Address: Bengaluru

                                    I have mailed BAFIndia for NOC multiple times in a week, but got no response from the team.
                                    Customer Care Number is also not recheable.

                                    Please help with the NOC for Agreement# TW007INR00851192

                                    Need NOC urgently. Please Help.

                                    Thank You...
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