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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com

2.8

Updated: Feb 3, 2026

Complaints 947

Resolved

460

Unresolved

487

Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍

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Bussan Auto Finance India [BAF] reviews & complaints page 11

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Dear Sir/Madam

Hope you are doing well.

This is with regards to my NOC for Vehicle KA03JP1692.

Loan taken from Bussan Auto Finance India[BAF]

REGISTRATION DATE - 24/11/2017

Loan has been closed 1.5 yrs ago but still didnt receive noc tillnow.

Can you please provide me update on this or any payment required from my side do let me know.

I have also sent mail from my mail id please reply on that asap.

Thanks

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 17, 2023

Verified Support

Dear Customer,

Greetings from BAF India.

This is in regards to your below mentioned NOC request, we would like to inform you that the NOC has already been processed in JAN’21, If you wish to re-issue the NOC, kindly deposit Rs 300/- to your nearest Axis Bank (mention your loan agreement number “TW007INR00645846” in place of account no. in deposit slip) or transfer the amount through NEFT mode in below mentioned account, after payment please share transaction details so that we can process further.

Please find below the account details: -

Beneficiary Name Bussan Auto Finance India Pvt. Ltd.
Beneficiary A/c no [protected]
IFSC UTIB0CCH274
Beneficiary Bank Name Axis Bank Ltd
Remarks Duplicate NOC charges TW007INR00645846

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Address: Salem,Tamilnadu

Dear Sir / Madam,

This query regarding my FZ NOC, Actually we have cleared all due also we are yet to get NOC from Finance .

Our due's are completed on 2020 and Impact of Covid Pandmic we are unable to collect the NOC . Herewith added the RC copy for your reference .

Please review and do the needful asap .

In case of any query please reach out me in : [protected]@gmail.com

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Address: Salem,Tamilnadu

Dear Sir/Madam,

This query regarding my FZ vehicle Noc is yet to be received from your Finance. We have cleared all loan amounts in 2020.

Due to Covid pandemic we are unable to collect the NOC from Finance. Please review and do the needful asap.

Herewith attached RC for your reference.

In case of any query please reach me on this :

[protected]@gmail.com

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Dear sir/medam

This is about my loan clearance and NOC needed.
I have completed the baf loan in the year of 2021 June 8th under agreement number TW505INR00661870. But still I did not received NOC. So kindly send me the NOC. beloe are the details.

Customer name: paul shreenu p
Agreement number: TW505INR00661870
Vehicle no: TN81W3762
State : Tamilnadu
City : Truchirapalli
Showroom: phoenix motors.
Address : #220 kakkan colony thiruverumbur trichy 620013.

Thanks & Regards
Paul Shreenu P.

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Dear sir/ medam,

I have completed my vehicle loan which I have taken under bussan auto finance on June 8th of 2021, but still I did not received NOC. So kindly consider this as priority and send me the NOC asap.

Please find the details below.

Customer name : Paul Shreenu P
Agreement number: TW505INR00661870
Address : #220 kakkan colony thiruverumbur trichy - 620013.

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Hello Loan is completed in march 2023 .kindly send the NOC against

Customer ID 1425540
Customer name -Nitish kumar SINGH
Agreement number -TW007INR00856117
BIKE NO -KA03KD2042
Please send it

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 17, 2023

Verified Support

Dear Customer,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail, kindly confirm the Address, as per process NOC will dispatch to Register Address.

Register Address as per our records: NO 454 4TH CROSS BEHIND BANDI MANKALAMMA TEMPLE BELLANDUR VILLAGE BANGALORE – 560103.

If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

Please Note :- on address proof customer name should be mentioned & address needs to be clear with Pin Code.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

Adi801's [Complaint's author] reply, Nov 7, 2023

Kindly ask the delivery boy to. Call and come
7488152601 this is the new number please give this number to the guy or the parcel office so that he can contact before coming. .please make it fast .Jay Amma building 4th cross bellandur mention in my RC

A

Adi801

Nov 7, 2023

Adress is confirmed kindly dispatch it to the adress mention there or else kindly share the NOC image I will take out the print out .please share it it's a request.

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Address: Dehli

Name:GURURAJ V
Lone no:TW712INROO875212
Registration no:KA20EV8986
Chassis no:ME1RG6618L0050880
Engine no:G3N3E00550984

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Oct 5, 2023

Verified Support

Dear Customer,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail, kindly confirm the Address, as per process NOC will dispatch to Register Address.

Register Address as per our records: H NO 315B GANDHI NAGAR BAIKADY, HARADI HONNALA POST, UDUPI, UDUPI, KARNATAKA, PIN - 576213

If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Address: Bangalore

Hello Loan is completed in march 2023 .kindly send the NOC against

Customer ID 1425540
Customer name -Nitish kumar SINGH
Agreement number -TW007INR00856117
BIKE NO -KA03KD2042

Its request please send me the NOC on the provided mail or else I have to file a police complaint against your company doing fraud.

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Dear Sir/Madam

Hope you are doing well.

This is with regards to my NOC for Vehicle BRO1C 1522– YAMAHA FZ V2,
Loan No: TW127INR00331368

Requesting you to provide an NOC letter for the above.

Tried contacting you over email and requested the the same over registered post.
However didn't received any reply.

Regards
DIGVIJAY KUMAR
C/O Shiv...

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I have mailed you already for NOC . Have not got any reply from your end .
The customer support number is most of the times unreachable as well .

Loan No : TW127INR00543356
Registration No : BR01DA5524
Chasis No : ME1SE77F8G0244679
Engine No : E3N8E0375457
Name : Raju Choudhary

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I have brought yamaha fasicino bike by your finance i have close my dues and outstanding but till now not yet received my NOC for my bike i can't able to contact your service plz kindly send me the Noc for my bike

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 22, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Loan number - TW007INR[protected]reference no- CSD19865).

I have already made the payment of 300rs three days ago. I want the NOC to be in the below address. If it's already processed, please give me the postal ID tracking number.

#106, 1st Floor, 7th Main, 6th Cross
Maddurama Temple Road, Biyanna Layout
Yamlur, Bengaluru, Karnataka, India
560037

Note: I tried calling customer care since 5 days and not connecting to any agents. Feel free to contact me at [protected].

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 22, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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I had taken a loan for yamaha scooter on[protected] and have completed the loan without any dues, your finance company has been shifted from kochi, kerala. So kindly provide me the noc for above.
My scooter number is kl-07-bz-5386.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 22, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

Susrusha's [Complaint's author] reply, Sep 25, 2023

Name : Ganesh R Pai
Date Of Birth : 07/05/1987
Vechine No: KL-07-BZ-5386
Mobile : 9745505555

Susrusha's [Complaint's author] reply, Oct 10, 2023

Hellooo please anyone reply it is very urget to get my NOC

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Address: ernakulam kochi mamangalam kerala

Website: bussan auto finance

Dear Sir,

I took a loan for my yamaha fasino vehicle and closed all the outstanding amount.I need noc to lift the hypothecation.kindly do the needful.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 22, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Address: Jalandhar

Hi sir / madam...
I am Lal chand from Jalandhar . I also cleared for my loan in bike but not provided a NOC of my bike. So kindly send for noc my bike..

Name : Nk lal chand
Bike name : Yamaha FZ-S
Engine no :21CG013390
E- mail : [[protected]@gmail.com]@gmail.com
Contact : [protected]

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 22, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

N

Nk lal

from Jalandhar Cantonment, Punjab

Sep 25, 2023

Name lal chand
DOB 10/01/1958

N

Nk lal

from Jalandhar Cantonment, Punjab

Sep 25, 2023

My Rc

N

Nk lal

from Jalandhar Cantonment, Punjab

Sep 29, 2023

Iam waiting for my NOC. Please send me

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Dear Sir/Madam,

I have submitted and cleared all balanced against my PI loan amount. Please help me in closing the account and providing NOC.

With Email Id shibu.[protected]@gmail.com.

With Contact No [protected].
With Mobile No [protected].

On Loan Agreement No PL007INR00720796.

Area of enquiry Complain.
Customer reference number: C[protected]

Request you to process the NOC with the permanent address, please find the below information and also address proof is shared to [protected]@bafindia.com. Please have a check it.

Address: #19, 3rd cross, Ashwathnagar, Thanisandra main road.
Land mark: Near Bright School.
Post: Dr. SRK Post. Bangalore 560077.

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Address: #1009/A, Thendral Nagar, Vengikkal, Tiruvannamalai

Hi sir / madam...
I am Bubu from Tiruvannamalai. I also cleared for my loan in bike but not provided a NOC of my bike. So kindly send for noc my bike..

Name : Babu
Bike name : Yamaha fz16
Engine no :21CG042297
E- mail : [protected]@gmail.com
Contact : [protected]

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 22, 2023

Verified Support

Dear Sir/Madam,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail. Kindly mention the name of loan holder with date of birth (Customer) and your relation to help us to serve you better.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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This is with regards to my NOC for Vehicle TN04-AW4725 – YAMAHA FASCINO
Loan No: TW005INR00812266

Requesting you to provide an NOC letter for the above.

Tried contacting you over email and requested the the same over registered post.
However didn't received any reply.

Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.

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Bussan Auto Finance India [BAF] Customer Care

from Gurgaon, Haryana

Sep 19, 2023

Verified Support

Dear Customer,

Thank you for writing to BAF India.

This is in regards to your below mentioned mail, kindly confirm the Address, as per process NOC will dispatch to Register Address.

Register Address as per our records: NO 5 7TH STREET ANJANEYA NAGAR, ROYAPURAM CHENNAI, NEAR BHARATHI ARTS COLLEGE OPPOSITE, CHENNAI, TAMIL NADU, PIN - 600013

If you wish us to dispatch NOC at new/current address, Kindly share Standard address proof-OVD (Officially valid documents) i.e., i.e., UID, Voter ID, DL, Passport, Water Bill, Electricity Bill, Gas Bill and Broadband bill for updation of new/current address in the system to process the NOC.

Thanks & Regards,
Customer Care Desk
Contact Number :[protected]
Email :- [protected]@bafindia.com

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Hello Loan is completed in march 2023 .kindly send mthe NOC against
Customer ID 1425540
Customer name -Nitish kumar
Agreement number -TW007INR00856117

Oct 1, 2023

Complaint marked as Resolved

Nothing has been taken they have just marked it resolved but my query is still pending they havnt provided the NOC

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I would like to inform you that the tenure of my Bike Loan is over, and I haven't received NOC. Please send me the NOC. If any due to pay, please send me the agreement or loan number of all my dues. I request you to kindly close my bike loan account and provide me with all the original documents I had submitted when I applied for the loan.

Bike Reg No : KL 63 C 5589 ( FZ 2.0 )
Name : Thomas T A ( DOB : 1968 )
CHASIS No : ME1RG0712F0035069
ENGINE No : G3C8E0113972
Contact No : +91 [protected] ( +91 [protected] was Expired)

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M

Maneesh T O

Sep 18, 2023

Hi,

I have pay all the dues corresponding to the loan agreement number. Please find the attachments below and please do the needful ASAP.

I request you to kindly close my bike loan account and provide me with all the original documents I had submitted when I applied for the loan.

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