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Bussan Auto Finance India [BAF] Complaints & Reviews

www.bafindia.com
2.8
Updated: Oct 13, 2025
Complaints 944
Resolved
460
Unresolved
484
Good! Bussan Auto Finance India [BAF] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bussan Auto Finance India [BAF] step up their efforts to fully resolve all complaints 👍
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Bussan Auto Finance India [BAF] reviews & complaints page 36

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R
Rollz
May 18, 2021
Resolved
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Resolved

Address: Nawdha chowk sakti

Mere nam vijay kumar dewangan h mai aapke aapna bike Yamaha ka finance karawaya tha mai pura amount jams kiya tha date 26/12/2020 ko lekin mujhe noc abhi tak nhi mila h bike ka number h CG11AG5924
Please [protected]
Aug 12, 2021
Complaint marked as Resolved 
Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
Verified Support
May 24, 2021
Bussan Auto Finance India [BAF] Customer Care's response Dear Sir/Madam,

Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

Regards,

BAF India
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    A
    Arun9154
    May 15, 2021
    Resolved
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    Resolved

    I have maintained the emi amount as per the due date i.E;[protected], the team didn't deduct the amount and so far i am unable to reach the customer care and further if their is any cheque bounce and any cibil effected the team is responsible to it.

    Please respond on [protected], [protected] as soon as possible
    Aug 9, 2021
    Complaint marked as Resolved 
    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
    Verified Support
    May 24, 2021
    Bussan Auto Finance India [BAF] Customer Care's response     Dear Customer,

    Your May'2021 EMI got bounced due to non-technical reason and you have paid bounced EMI.

    As on date cheque bounce and late payment charges of Rs 6446/- pending against your loan.

    Regards,

    BAF India
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      G
      Gopisainaidu 8
      May 15, 2021
      Resolved
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      Resolved

      Address: Khammam

      Iam Gopisai from khammam Agreement No:-TW918INR00735210
      Iam requesting to closer account to my loan detail's..please mail the statement of my loan details.Early possible E-mail I'd: gopisai.[protected]@gmail.com
      Aug 6, 2021
      Complaint marked as Resolved 
      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
      Verified Support
      May 24, 2021
      Bussan Auto Finance India [BAF] Customer Care's response       Dear Customer,

      we have shared loan details on your e mail ID gopisai.[protected]@gmail.com.

      Regards,

      BAF India
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        H
        Hjpatel
        May 14, 2021
        Resolved
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        Resolved

        Address: 1339 NAVI KHADKI, NAVI KHADKI

        Noc letter
        Aug 11, 2021
        Complaint marked as Resolved 
        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
        May 14, 2021
        Updated by Hjpatel         Send me noc letter
        Verified Support
        May 24, 2021
        Bussan Auto Finance India [BAF] Customer Care's response         Dear Sir/Madam,

        Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

        Regards,
        BAF India
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          L
          Lavanya Meghana
          May 11, 2021
          Resolved
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          Resolved

          Address: 12-61-36/1 , gajuwaka,bc road ,vsp,Ap

          My name is PILAKA SANTHOSHREDDY
          Agreement number:TW909INR00792258
          MY ID:1321203
          MY DUE IS CLEAR, I NEED TO NOC DOCUMENTS PLEASE SEND THIS MAIL: [protected]@yahoo.com
          Aug 6, 2021
          Complaint marked as Resolved 
          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.

          Regards,

          BAF India
          Reply
          Dear Customer,

          Greetings from BAF India, we pray for your safety and good health.

          We are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.

          Regards,
          BAF India
          Reply
          Dear Customer,

          Greetings from BAF India, we pray for your safety and good health.
          We are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.
          Reply
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            I
            Iswar4success
            May 10, 2021
            Resolved
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            Resolved

            Address: [email protected]

            I have been completed my loan already, i want to check my account statuss. So that i can get my NOC, But i couldn't signing in. Please guide me for getting my NOC.
            Aug 6, 2021
            Complaint marked as Resolved 
            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
            Verified Support
            May 24, 2021
            Bussan Auto Finance India [BAF] Customer Care's response             Dear Sir/Madam,

            Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

            Regards,
            BAF India
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              C
              Ch Ranjeet
              May 10, 2021
              Resolved
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              Resolved

              Address: 18-2-155/1, JANGAMMET, FALAKNUMA HYDERABAD-500053

              Dear Sir,

              Agreement No:-TW009INR00833897

              Iam Not getting any loan statement to the Registered mobile number and Registered email ID. Please resolve this problem as soon as.
              Aug 12, 2021
              Complaint marked as Resolved 
              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
              Verified Support
              May 24, 2021
              Bussan Auto Finance India [BAF] Customer Care's response               Dear Customer,

              Kindly share e mail ID of yours on our official E mail ID [protected]@bafindia.com, so that we can provide you statement and other related information.

              Regards,
              BAF India
              View replies
              Dear Ch Ranjeet,

              We regret for the inconvenience caused.
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

              Regards,
              Team Yamaha
              Reply
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                H
                Habeeladas H R
                May 10, 2021
                Resolved
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                Resolved

                This month (08/05/2021)EMI of Rs 2353 was not deducted from my account . The loan number is - TWCO3INR00656653. Also pls update my current mobile number. Current mobile number is -[protected].pls give reply on my registered mail address. I don't need any kind of government providing moratorium.
                Aug 12, 2021
                Complaint marked as Resolved 
                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                Verified Support
                May 24, 2021
                Bussan Auto Finance India [BAF] Customer Care's response                 Dear Customer,

                Your May'2021 EMI has been cleared and updated and your new mobile number will get updated within 7 working days.

                Regards,
                BAF India
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                  K
                  kartheek kothapalli
                  May 10, 2021
                  Resolved
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                  Resolved

                  I paid last EMI in month of jan and i called customer care and requested for Certificate, it's already 3 months still I didn't receive a any certificate to my address.

                  My loan number : TW007INR00762569
                  Address : #307, mmb complex, balaraju compound, belathur, kadugodi, bangalore - 560067
                  Email : karthi.[protected]@gmail.com

                  I need a NOC certificate as earlier
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                  May 10, 2021
                  Updated by kartheek kothapalli                   I paid last EMI in month of jan and i called customer care and requested for Certificate, it's already 3 months still I didn't receive a any certificate to my address.

                  My loan number : TW007INR00762569
                  Address : #307, mmb complex, balaraju compound, belathur, kadugodi, bangalore - 560067
                  Email : karthi.[protected]@gmail.com

                  I need a NOC certificate as earlier
                  Verified Support
                  May 24, 2021
                  Bussan Auto Finance India [BAF] Customer Care's response                   Dear Customer,

                  Greetings from BAF India.
                  Your NOC has been processed in Feb’21; you can contact our Bangalore branch at below mentioned address to know the exact status of the same once situation gets normalized or lockdown will over.

                  Bussan Auto Finance India Private Limited, Unit no. 206, 2nd Floor, Money Chambers, KH Road, Bangalore - 560027 (Karnataka)
                  Land line :[protected], 43549113, 43549114, 43549115, 43549116, 43549117, 43549118, 43549119, 43549120, 43549121, 43549122,

                  Regards,
                  BAF India
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                    L
                    lokkeshraja
                    May 10, 2021
                    Resolved
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                    Resolved

                    Why you didn’t took my EMI this month last year also u did the same thing and now begging me for the subsidiary ###
                    For this year also u doing the same ### did you ask me a permission for this. I need a proper answer for this.
                    You are not even asking any ### about anything you are planning yourself by own and at the end pressures me to pay more
                    Seriously this job is worst than the prostitution
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                    Verified Support
                    May 24, 2021
                    Bussan Auto Finance India [BAF] Customer Care's response                     Dear Sir/Madam,

                    Thank you for writing to BAF India.

                    This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                    You can write us on [protected]@bafindia.com also.

                    Regards,
                    BAF India
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                      M
                      [email protected]
                      May 9, 2021
                      Resolved
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                      Resolved

                      Address: Hyderabad

                      My account had sufficiant funds available, How ever EMI Was not dedected and i had to pay the EMI Bounce Charge.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir/Madam,

                      Thank you for writing to BAF India.

                      This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                      Regards,

                      BAF India
                      Reply
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                        R
                        ram1243
                        May 9, 2021
                        Resolved
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                        Resolved

                        Address: 1-11-222/6d, 2nd floor Gawri sadan, Sardar Patel Rd, Begumpet, Hyderabad, Telangana 500016

                        My name is sriman im from hyderabad, kondapur, my loan agreement no : lan tw009inr00870936, my emi due is on 08/05/2021, i have kept in my account sufficent balance for my emi, i have called to customer several times no one is responding till now please look in to my issue as soon as possible,
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                        Verified Support
                        May 24, 2021
                        Bussan Auto Finance India [BAF] Customer Care's response                         so that we can arrange to dispatch the NOC.

                        Dear Customer,

                        Greetings from BAF India.

                        Your May'2021 EMI has been cleared and updated. apologies for delay reply.

                        Regards,

                        BAF India
                        Verified Support
                        May 24, 2021
                        Bussan Auto Finance India [BAF] Customer Care's response                         Dear Customer,

                        Greetings from BAF India.

                        Your May'2021 EMI has been cleared and updated. apologies for delay reply.

                        Regards,

                        BAF India
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                          M
                          MUHAMMAD MASHOODH
                          May 9, 2021
                          Resolved
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                          Resolved

                          I need Ur customer support email id and contact no.
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                          Verified Support
                          May 24, 2021
                          Bussan Auto Finance India [BAF] Customer Care's response                           Dear Customer,

                          Greetings from BAF India.

                          You can write us on E mail ID @ [protected]@bafindia.com and contact us on our customer care number[protected].

                          Regards,
                          BAF India
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                            N
                            nithinnitte
                            May 9, 2021
                            Resolved
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                            Resolved

                            Address: Bangalore

                            Hi Team,

                            I want to know My 2 wheeler loan details with agreement number.

                            Please send the details to below mentioned mail id.

                            My mail id is [protected]@gmail.com and Mobile number is [protected]

                            Thank you!
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                            Verified Support
                            May 24, 2021
                            Bussan Auto Finance India [BAF] Customer Care's response                             Dear Customer,

                            we have shared loan account statement on you e mail id [protected]@gmail.com
                            Please check.

                            Regards,

                            BAF India
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                              A
                              Avasarama
                              May 9, 2021
                              Resolved
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                              Resolved

                              Address: VIJAYAWADA
                              Website: WWW.BAFINDIA.COM

                              I am trying to pay the emi Online but site is not working and not supporting. And your customer care numbers are also not working is there any issue with that or else what is the other option to pay the emi kindly let me know the details. Or Share your customer care number so that we will co ordinate with them to pay the Emi.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                              Verified Support
                              May 24, 2021
                              Bussan Auto Finance India [BAF] Customer Care's response                               Dear Sir/Madam,

                              Thank you for writing to BAF India.

                              This is in regard to your below mentioned mail. Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better

                              Regards,

                              BAF India
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                                A
                                Akhil Kosh Ajaya Kosh
                                May 8, 2021
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                                Resolved

                                Address: Gouri shankram Sreekariyam po
                                Website: [email protected]

                                My EMI of Rs 2302 on your LAN TWCO3INR00749485 ...continuously cheque bounceing...my account is clear and sufficient balance. ... Every month I paid bounce charge Rs 700 + 2302 .. Its very cheep service provide in company side...I hope you give the good solution and good service...
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                Verified Support
                                May 24, 2021
                                Bussan Auto Finance India [BAF] Customer Care's response                                 Dear Customer,

                                Greetings from BAF India.

                                This is in regards to your below mentioned mail. We would like to inform you that your May'2021 EMI got bounced by bank due to balance insufficient.
                                Please share bank statement on [protected]@bafindia.com, if you have sufficient funds in bank account to get cross check further.

                                Regards,

                                BAF India
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                                  M
                                  Mumbai Realty
                                  May 8, 2021
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                                  Resolved

                                  Address: Mumbai

                                  Dear Sir/Madam,
                                  I have submitted and cleared all balanced against my FZ's loan amount since 28 April 2014. But we did not get NOC against the same till dated.

                                  BAF's agent is telling that NOC despatched from last month but have not received from agent end.

                                  Kindly consider our urgent need to despatched NOC again if not done please.

                                  Details, As per below:
                                  Loan No.-
                                  Customer - Uttam Jaiswal
                                  Mo - [protected]
                                  Address- Room no 2, Ekta chawl, gate not 3, Kharodi post office, Malad West

                                  Regards,
                                  Uttam Jaiswal
                                  +1 photos
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 24, 2021
                                  Bussan Auto Finance India [BAF] Customer Care's response                                   Dear Customer,

                                  Greetings from BAF India, we pray for your safety and good health.

                                  This is in regard to your below mentioned mail, we would like to inform you that we are taking NOC request and generally this process takes maximum 15-20 working days but there will be delay in resolution of your NOC request due to COVID -19.
                                  Regards,

                                  BAF India
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                                    C
                                    Chandrucs8
                                    May 8, 2021
                                    Resolved
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                                    Resolved

                                    I sir I want to close my twoweeler loan please help me
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 24, 2021
                                    Bussan Auto Finance India [BAF] Customer Care's response                                     Dear Sir/Madam,

                                    Thank you for writing to BAF India.

                                    This is in regard to your below mentioned mail, kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                    Regards,

                                    BAF India
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                                      S
                                      shibbbu
                                      May 8, 2021
                                      Resolved
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                                      Resolved

                                      Address: Faridabad, Neelam Bata Road, pincode-121004

                                      Hi

                                      I had applied for moratorium in 2020 for 2 months, So accordingly when i called at Bussan Auto customer care so they told me that you will be charged total 3 extra EMI and the 3rd emi will be only the Interest charges
                                      But now 3rd EMI has been deducted with the same amount of 4744 which was my EMI amount

                                      This is not correct my interest amount cannot be same as complete EMI amount
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 24, 2021
                                      Bussan Auto Finance India [BAF] Customer Care's response                                       Dear Customer,
                                      Greetings from BAF India.
                                      Kindly provide your registered Contact No. with loan agreement No. or engine no., chassis no. of the bike to help us to serve you better.

                                      Regards,
                                      BAF India
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                                        M
                                        mnsharma1169
                                        May 7, 2021
                                        Resolved
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                                        Resolved

                                        Hi
                                        dear
                                        sir/mam
                                        my loan agreement no-tw151inr00758037.
                                        Please provide me statement of my account.
                                        And one more request

                                        is that your company account no please confirm me
                                        account no - [protected]
                                        ifsc - utib0000007
                                        axis bank new delhi
                                        bussan
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Bussan Auto Finance India [BAF] customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 24, 2021
                                        Bussan Auto Finance India [BAF] Customer Care's response                                         Dear Customer,

                                        Thank you for writing to BAF India.
                                        This is in regards to your below mentioned mail, Kindly find attached your loan account statement as per your request.

                                        You can pay pending amount by visiting our website www.bafindia.com or https://loans.bafindia.com or Pay TM .

                                        Regards,
                                        BAF India
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