Credit Card Complaints & Reviews

Hi,

My Credit Card Company HSBC is harassing me to pay extra Amount saying it as fine on my Credit Card bill.

Initial Amount of the bill is 18000 Rupees, but they are asking me to pay the 35000 Rupees which is exact the Double amount of my bill.

I am ready to pay the 18000 Rupees, but they are saying if i pay the 18000 i will not get the NOC, but they will give me the settlement letter.

They are continuously torching me mentally to pay 35000 Rupees.

They are calling me thru the Recovery Agency.

They are calling me from following number

[protected]
[protected]
[protected]

Thanks,
Mahesh Verma
[protected]@gmail.com

sir , i applied for a credit card in oct2007 .i received a credit card though ,but i do not got the pin for the credit card,& with in next working day i got a sms regarding pending bill on that particular card .on contacting customer care axix bank ,they said u have used card for 40000 inr,which i have nt ,,om requesting them ,they agreed on telephonic conversation that its a fraud .so i should not be worried..and eventually after that ..my wallet was pikpocketed and i lost my cards ..and filled an fir regarding same .now my salary account is with axix bank from last 3 years ,,and rit now when i shifted to delhi .they deducted my salary OF 10000( dec 2011 ) ,claiming as payment for that bill (40000 inr ) without informing or asking me .
now when i contacted axix bank .they said u have nt made a payment of 40000 in 2007 which now became 80000 (with interest ).

PLEASE HELP ME OUT SIR .
I HAVENT USED CREDIT CARD .
SO WHY SHOULD I MAKE THE PAYMENT .AND IF I WAS A DEFAULTER ..WHY W'D I OPEN A SALARY ACCOUNT WID AXIX BANK AFTER COMING TO DELHI
CREDT CARD NUMBER AS PROVIDED BY THE BANK -[protected]
NAME - SANJEEV KUMAR
PHONE- [protected]

Through this post I would like to update you that there are some recovery agencies affiliated to reputed private sector banks resorting to threatening calls and using abusive means of communication. I and my Wife have experienced it this afternoon...The full and final settlement letter dated 26th September , 2002 by Stand Chart Bank, Hyderabad..We have tried to explain the same thing to these guys..They have not listened to us and started using abusive language and also started threatnening us..We have also written the same to the bank authorities and they have assured that no outstanding is lying with my account and also advised me to initate legal action against them.

Initially you would receive a call from [protected] and the person calling identifies himself as Uday Shankar, Assistant Commissioner of Police, threatens us that e is an non bailable arrest warrant against you for non payment of Credit Cards Bills. Usually they refer to the payment which you might have done / settled more than 5 years ago.

He would share a Delhi based number [protected] belonging to some Ashok Pradhan who refers to your case and he threatens that in case you do not deposit the amount immediately into bank, you would be arrested within few hours. They succeed in creating panic and call you continuously creating fear and confusion.

Request you all not to react or respond to their threatens.

If one of the readers of this post has good network in Police Department, I humbly request you to escalate with them and bring them to justice.

The best way to avoid this kind of situation is to use your credit card judiciously and pay bills on time.


Thanks,

Vinay Shankar Mathur.

Mobile - [protected]

DEAR SIR,
It is to intimate that my card number [protected] belonging to name of Meena Thakur expired on dated 30/11/2011 . it is also intimated that few months ago renewal card was sent to my residential address but at that i was out of station for a period of two months i could not pick up my card from courier agency.
so that you are kindly requested to send my card again at my residential ADDRESS .
my address is 91 sector A salcs4 Scheme No78 indore 452010
with enhance limit more than( Rs50,000)
FURTHER,
IT IS ALSO REQUESTED THAT STATEMENT OF DATED 19/11/2011 RECEIVED ME IN WHICH RS 500/- HAS CHARGED OVER LIMIT FEE PLEASE WAVE OFF THE OVER LIMIT FEE
mail me for complaint received or send sms to my number mention below
er.[protected]@gmail.com
[protected]

Dear Sir
we have settlement all then credit card account As Below:-

1 Name POOJA Singh SBI CARD NO[protected] and SBI account
No.[protected] Rs 17800/ Reeipt No 6028615 date 19/10/2006.Cash

2. POOJa Singh CITI Bank card No. [protected] date 14/10/2006 Ref.No.
[protected]/910022 Rs.17000/-Cash

3.POOJA Singh ICICI Bank Card No .[protected] Date 13/10/2006 Ref.No Del/30cy/14 Rs
Total Rs. 25000/(Rs.12500+12500).

4.Vishwa mohan Kumar Singh ABN ANRO Bank card no.[protected] Date 8/12/2009
Ref.No.DE[protected] Rs 17500/.

5.Vishwa mohan Kumar Singh ABN ANRO Bank card no.[protected] Date 8/12/2009
Ref.No.DE[protected] Rs 23000/
6. Vishwa Mohan Kumar Singh HDFC Bank card No.[protected] Date 19/06/2009
Ref.No.S0531047 Rs 38000/ .

28Sep 2011 i received a call from delhi and saying that we are calling from promotional department and u r selected because of your good payment record o[censored]r ICICI card and also it was recommended by CIBIL. They told us that we are giving you so much of offers as promotional offers and u will received a complete package of your gifts and other vouchers in 7 days time and you would not have to pay anything for these offers. But i wondered and kept on asking from which bank / company it's is offered. But they r not telling that and kept on briefing me about the offers which are not at all useful for any person.They give all steps to me how to follow voice record. And they forced to attend the next call which will be automated voice recorded call and from where they will charge from credit card.

Then Rs.5500 is debited from ICICIBank credit card. i got message from ICICI bank. that only i unserstood the voice call for amount charge from my card. Now i complained to ICICI Bank regarding this. They told that still amount is exists in Cell Next solutions. Still Cell Solutions have not transferred to value4rupees merchand. I complainted to Cell Next solutions. Still I'm checking Cell Next solutions and value4rupees merchand.

Dear Sir ,

I am SBI credit card holder , In statement generated on[protected] my total outstanding was Rs.12317 , As my card limit is Rs.12000 my card was over limit hence they applied over limit charges of Rs. 500 plus service tax.

I paid Rs.1210 on 06/09/20211 hence my account came under card limit and after adding finance charges too it is not crossing card limit.

Then too when statement generated on 18/09/2011, They again applied over limit charges of Rs.500 plus service tax without any reason , they are not understanding value of money for humans,

KIndly help me and instruct SBI to reverse over limit as well as finance charges for the statement generated on 18 / 09 / 2011.

I shall be thankful to you for this.

PRASHANT TIWARI

SBI CARD NO . [protected]

ADDRESS : - F 90 , RAJAT JAYANTI COMPLEX ,
SCHEME NO. 54 , VIJAY NAGAR , INDORE (M.P)

Dear Sir/ Madam

The details of the harrasment suffered by me for reactivation of my credit card is expressed in the appended mails.

In case there is no other solution, please let me know.

Kind Regards,

Deepak Shukla

Dear Sir/Madam,

This is with reference to your communication regarding your SBI card account.

We acknowledge the receipt of your mail and assure you that we are looking into your concerns on priority. We will revert to you shortly in the said matter. We thank you for your kind patronage and cooperation.

We assure you best services at all time.

Yours sincerely,

Senior Manager- Customer Service




-----Original Message-----
From: Deepak Shukla [deepak.[protected]@ambujacement.com]
Sent: Wednesday, Aug 10 2011 6:15PM
To: feedback.gesbi [feedback.[protected]@ge.com]
Cc: services.[protected]@ge.com [services.[protected]@ge.com]
Subject: RE: Ref[protected]

Dear Sir,

With reference to above, information about the present status is still awaited.

Early action will be appreciated.

Thanking You,

Deepak Shukla
_____________________

Deepak Shukla
Ambuja Cements Ltd.
(Unit- Dadri)
Head- H.R
Mobile No. 91+[protected]
Phone No.[protected]
Fax[protected]
deepak.[protected]@ambujacement.com
www.gujaratambuja.com
This e-mail is confidential and intended only for the use of the above named addressee. If you have received this e-mail in error, please delete it immediately and notify us by e-mail or telephone.



From: "feedback.gesbi" <feedback.[protected]@ge.com>
To: "Deepak Shukla" <DEEPAK.[protected]@AMBUJACEMENT.COM>
Date: 05/08/2011 08:42 AM
Subject: RE:'CaseID=[protected]' Ref[protected]




05 Aug 2011


Dear Mr.Deepak,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Aug 4 2011 10:41AM.

Card Activation:

We have taken note of your request, and would like to assure you that the same is under consideration. We would be intimating you shortly on the status of the same.

Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.

Yours sincerely,
Afrose Banu - Customer Service

Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (www.sbicard.com)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.

Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox.


**** Zero wait information @ helpline !!!
Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.




-----Original Message-----
From: Deepak Shukla (deepak.[protected]@ambujacement.com)
Date: Thursday, August 04, 2011 10:33 AM
To: feedback.gesbi (feedback.[protected]@ge.com)
Cc: services.[protected]@ge.com (services.[protected]@ge.com)
Subject: RE: Ref[protected]
Dear Sir,

As desired, please find attached herewith the scan copy of the pledge form, duly certified from SBI - BTGang Roorkee.

Hope this will serve the purpose & my Credit Card will be reactivated immediately. Needless to mention that this matter is pending from the Bank end since very long time.

Kindly confirm action taken,

Thanking You,

Deepak Shukla
_____________________

Deepak Shukla
Ambuja Cements Ltd.
(Unit- Dadri)
Head- H.R
Mobile No. 91+[protected]
Phone No.[protected]
Fax[protected]
deepak.[protected]@ambujacement.com
www.gujaratambuja.com
This e-mail is confidential and intended only for the use of the above named addressee. If you have received this e-mail in error, please delete it immediately and notify us by e-mail or telephone.



From: "feedback.gesbi" <feedback.[protected]@ge.com>
To: "Deepak Shukla" <DEEPAK.[protected]@AMBUJACEMENT.COM>
Date: 25/07/2011 03:23 PM
Subject: RE:'CaseID=[protected]' Ref[protected]



25 Jul 2011


Dear Mr.Deepak Shukla,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Jul 25 2011 1:04PM.

Pledge Letter:We wish to inform you that the pledge letter should be sent to the below mentioned address only kindly arrange for the letter at the earliest to have your issues resolved in priority.

SBI Cards,
Payment Department,
10th Floor, Tower C,
DLF Infinity Towers, DLF Phase-II
Gurgaon,
Haryana-122002

Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.

Yours sincerely,
Afrose Banu - Customer Service

Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (https://www.sbicard.com/sbi/secure/login.jsp)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.

Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, please click on the highlighted link - https://www.sbicard.com/sbi/estatementprelogin.jsp


**** Zero wait information @ helpline !!!
Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.






-----Original Message-----
From: Deepak Shukla (deepak.[protected]@ambujacement.com)
Date: Monday, July 25, 2011 12:51 PM
To: services.[protected]@ge.com (services.[protected]@ge.com)
Cc: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
Subject: Fw: RE: Ref[protected]



Dear Sir,

With reference to the subject captioned above, I would like to bring to your notice that the said Pledge Form has already been sent by Registered Post by SBI, Branch, BT Ganj Roorkee on 14th / 15th July 2011 by Regd Post., where I have Saving Bank A/c & holding TDR.. I was assured that the card will be reactivated within three days of the receipt. But I have received the below mail, which clearly shows lack of communication within your group.

The ultimate sufferer is the customer i.e. myself.

Besides above, when the card was issued I was informed that TDR of Rs 20,000/- is sufficient as Security Amount for Credit Card. At no point of time the TDR was less than Rs 20,000/-. So how come my Credit Card was blocked ? And that too, without any prior information?

You can feel the embarrassment I faced when this BLOCKED CARD was presented for payment ! The Bank owes an answer to this.

I am following the matter with the Customer Care, without any positive response. You are once again requested to look into the matter, and take corrective action immediately under intimation to undersign,

Thanking You
_____________________

Deepak Shukla
Ambuja Cements Ltd.
(Unit- Dadri)
Head- H.R
Mobile No. 91+[protected]
Phone No.[protected]
Fax[protected]
deepak.[protected]@ambujacement.com
www.gujaratambuja.com
This e-mail is confidential and intended only for the use of the above named addressee. If you have received this e-mail in error, please delete it immediately and notify us by e-mail or telephone.
----- Forwarded by Deepak Shukla/ACL on 25/07/2011 12:32 PM -----

From: "feedback.gesbi" <feedback.[protected]@ge.com>
To: "Deepak Shukla" <DEEPAK.[protected]@AMBUJACEMENT.COM>
Date: 23/07/2011 04:57 PM
Subject: RE:'CaseID=[protected]' Ref[protected]




23 Jul 2011


Dear Mr.Deepak Shukla,

Thank you for writing to SBI Cards.

This is with reference to your communication dated Jul 16 2011 12:56PM.

Card Activation:We request you to send the pledge letter with the new fixed deposit number in order to activate your card on priority.This letter will be available in the bank where you are having your fixed deposit kindly approach the bank manager for the pledge letter with his signature and send the letter via mail or hard copy.

Incase of any query , would request you to reply at feedback.[protected]@ge.com using the same subject line or contact the SBI Card helpline at 39 02 02 02 or[protected] if calling from MTNL and BSNL lines ) . IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to AVP, Customer Service at services.[protected]@ge.com using the same subject line. You will receive a response within
3 working days.

Yours sincerely,
Afrose Banu - Customer Service

Book Balance Transfer at 0% for 60 days or No processing fee Balance Transfer at 1.7% for 6 months! Convert your transactions into Easy EMI with Flexipay and get cash delivered to your doorstep with Easy Money. To book these products instantly, click here! (https://www.sbicard.com/sbi/secure/login.jsp)
*SBICPSL reserves sole and absolute right to accept such requests at its discretion.

Make your life simple with E [protected]@ www.sbicard.com. Just the convenience of getting your monthly statement delivered directly to your email inbox. To avail the e-statement facility, please click on the highlighted link - https://www.sbicard.com/sbi/estatementprelogin.jsp


**** Zero wait information @ helpline !!!
Upon calling the SBI Card helpline, access your Card account information through our Automated System - IVR and know Current Outstanding, Last Payment, request for Duplicate statement and more. For detail refer the attached instruction.




-----Original Message-----
From: Deepak Shukla (deepak.[protected]@ambujacement.com)
Date: Saturday, July 16, 2011 12:49 PM
To: feedback.[protected]@ge.com (feedback.[protected]@ge.com)
Cc: services.[protected]@ge.com (services.[protected]@ge.com)
Subject: Ref[protected]



Dear Sir,

With reference to above I would like to inform you that my credit card (bearing no [protected]), has been blocked without any prior information.

I have been informed by Roorkee BT Gang branch (where I am having Saving Bank Account), that they have already sent the renewed pledge form. You are requested to look into the matter & re-activate the Credit Card immediately, since I am facing a lot of inconvenience.

A line of action taken will be appreciated. I am trying on your helpline but without any response.

Kind Regards,
_____________________

Deepak Shukla
Ambuja Cements Ltd.
(Unit- Dadri)
Head- H.R
Mobile No. 91+[protected]
Phone No.[protected]
Fax[protected]
deepak.[protected]@ambujacement.com
www.gujaratambuja.com
This e-mail is confidential and intended only for the use of the above named addressee. If you have received this e-mail in error, please delete it immediately and notify us by e-mail or telephone. This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.

Thiss message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.



<<IVR Flow.zip>> <<SBI.doc>>[attachment "IVR Flow.zip" deleted by Deepak Shukla/ACL] [attachment "SBI.doc" deleted by Deepak Shukla/ACL]
Thiss message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.



<<DS 001.jpg>>[attachment "IVR Flow.zip" deleted by Deepak Shukla/ACL] [attachment "SBI.doc" deleted by Deepak Shukla/ACL]
Thiss message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.

I am an account holder of your bank at srikakulam main br. and my account no. is [protected]. I am working in Govt School as a teacher, my salary account with you. I have approached for credit card facility but the concerned persons are asking fixed deposit where as in places like Hyderabad and visakapatnam it not mandatory.
kindly clarify why your officials are telling so? and why this kind of decrimination?



Yours faithfully


T RANI
[protected]

Dear Sir,

Please Send My Relieving letter Mohd jafar abbas E- Code MO3328
Sir i gave my resignation letter to my mentor Mr Vishal Verma in writing, but when i asked the company for relieving letter i got termination letter instead of relieving letter. I need the relieving letter so that i can join a new company. I am sending a copy of the termination letter please find in attachments.
So kindly send me the relieving letter as soon as possible otherwise i will take the legal steps against the company.

Regards,
Mohd. Jafar Abbas
E- Code MO3328

Address: 25,Gousganj Wazirganj
Lucknow-226018
Uttar Pradesh
India
Mob: [protected]




Thanks& Regards


Mohd Jafar Abbas
E-Code MO3328

I AM HOLDER OF SBI CARD NO.[protected]. I AM PROMPT IN PAYMENT OF MY BILLS IN TIME. LAST MONTH SINCE I WAS OUT OF STATION THE PAYMENT FOR RS.1648- WAS DELAYED. FOR WHICH I AM SURPRISED TO SEE THE CHARGES WHICH ARE UNREASONABLE -

LATE PAYMENT FEE RS.350- ON 6.4.2011
FIN CHARGE ON RETAIL RS.247.76 15.4.2011

YOU ARE REQUESTED TO ADJUST THE ABOVE CHARGES IN MY NEXT BILL, FAILING WHICH I WILL BE FORCED TO SURRENDER THE CARD AND TAKE UP THE ISSUE AT THE APPROPRIATE LEVEL. I MAY MENTION THAT I HAVE PAID THE ENTIRE BILL AMT. OF RS.7,664.44 WITH YOUR SBI KANDIVALI BRANCH.

LOOKING FORWARD TO YOUR JUSTIFIED ACTION.

GWALIA

WE HAVE ALREADY SENT U THE E-MAIL
PLEASE SOLVE FAST OUR COMMPLAINTS
E-MAIL - [protected]@skproperties.info

To, Date: 01/04/2011

The Manager,
CIBIL



Dear Sir,

Sub: Wrongly mentioned loan against my name.


This is with ref to the above subject, I Mr.Thouti Krishna Mohan reddy S/o Late Thouti vasudeva reddy age 41 years R/O H.No.1-1-774/A Gandhi nagar Hyderabad-500048. It is very pain to see my name in CIBIL as defaulter. whereas I have not applied for any kind of loans either in secured & nor in unsecured in any banks.

I approached a bank for home loan in the year 2009 it got rejected but there was no clarity given by the banker and i was under impression that due to my collection agency business profile it got rejected so I left the matter.

But few months back I applied for car loan then I got the clear picture about rejection. Being a respected citizen in the society and running multiple businesses it is hurting my feelings and spoiling my image in the society as defaulter.

For my surprise till now no banker has called me or visited my place for the outstanding. If any body would have called me or intimated me about this i could have reacted it earlier. Request u to kindly provide me the details of the bank.

Please provide me the details and if possible the application form on which signatures and valid documents are taken. If you fail to provide me the details within a month iam force to file case on CIBIL.

Expecting a positive response from you.

Regards,
THOUTI KRISHNA MOHAN REDDY
CONT NO. [protected]

I Ms. Susanna Rebeiro holding silver credit card no. [protected] of Bank Of Baroda wish to opt for settlement on principal amount for the same I was not able to get proper answer from BOBCARDS customer care no one was able to provide settlement procedure. Then I put up a mail to crm on 13th Oct2010 still I fail to get response from Bobcards CRM. On 7th January’ 2011 I happened to speak Ms.Jyoti –VPCCM. Accordingly I put forward my details to her for settlement. I asked for detailed summary, wherein Ms Jyoti is telling me to refer monthly bills she said we don’t provide any statement. I put up a mail to VPCRM AND MD but there was no response from there end also till date.
I am surprise such big organization and no one is providing proper answer nobody is knowing procedure of settlement , in this market customer care is so important and I felt while having communication with staff and also with seniors that they are not at all bother to provide service to client.
I have used BOB card and so there was genuine call from my end for settlement no one from BOBCard called up for non-payment. I am following from October’2010 and still matter is not solved,
Please look into the matter and please get me settlement on principal amount.

My Credit card number is [protected] Citibank India. On 29th January, 2011 between 12.00 AM to 1.00 AM, I went to Express Service Station, Hosur, Tamilnadu for filling petrol to the vehicle. The Petrol Bunk person took my card, he swiped for Rs. 1,644.16( Rupees One Thousand Six Hundren Fortyfour and Sixteen Paise (25 Ltr of Petrol) and he told that the card is not connected to the network and slip not generated.. Then I paid one thousand Rupees and filled the petrol for one thousand. While checking my account on 4th February, 2011 the amount of Rs. 1,644.16 is debited to my account please credit back the amount which is not utilised and there is no signed acknowledgement for swiping the card.

Please let me know back if any further information you may desire in this connection.

Lokesha. K

I had made a 9 month EMI transaction at Saravana Gold Palace in Chennai on December 2010.
In the attached screenshot (credit statement) two EMI are calculated in the first month itself. I talked to customer care on 21 Jan 2011, I not received any correct responses.
I am not able to pay the two EMI in the single month. Kindly do the needful as soon as possible.

This is the reply from BANK

Dear Mr. Manoharan,

Thank you for writing to us.

This is with reference to your e- mail regarding EMI detail on your HDFC Bank credit card account.

We wish to inform that basis on the tie- up with the merchant, EMI has been converted on 27/12/10. Hence , we observe that the EMI for the month of december and for January has been billed to your current statement.

We would request you to effect the complete payment as per the statement to avoid any charges on your card account.

Incase you seek further assistance or clarification please feel free to contact our Customer Service Executives at any of our 24 hour Call Center telephone numbers mentioned in the below URL.

Dear Sir,

SUB : ABSOLUTE CALLOUS ATTITUDE of CIBIL DEPARTMENT towards my CREDIT RATING

This is to bring to your notice that , in last 9 months , I have applied for Personal Loan at 7 different banks , and each time it has got declined . The reason cited by the credit officers of all these banks is that , my CIBIL report is bad , due to some 21000 outstanding shown against some credit card, showing closed in 2006.

Sir , this is just shocking and something damaging my reputation .

I do not have any outstanding against any Credit Card company , nor I am a defaulter.

Problem is that , the Credit Officers of all these banks , from where my personal loan applications have got declined , are expressing their inability to do anything at CIBIL and I do not have contact details or any knowhow or whereabouts of anybody at CIBIL whom I can escalate this issue.

After having lost all hopes from all quarters, I am forced to bring this to your kind notice ; and seek redresssal of my grievance.

Sir , I being a working class citizen, do keep needing Personal / Housing / Car loans , and I had infact availed Housing Loans and only one Credit Cards in the past , but all of those have clear track record . This 21000 outstanding is showing against which card even I do not know (since the CIBIL report does not reveal that) .

Request you to please , instruct CIBIL to solve this issue and clear my credit history.

Thanking You,

Shib Prasad Pattnaik.
Date of Birth-27/05/1974.
Pan-No-AHPPP9882K.
H-2/3,VATIKA GREEN CITY.
DIMNA ROAD.
MANGO.
JAMSHEDPUR-831012.
MOBILE-[protected].
MAIL-ID-shib.[protected]@rediffmail.com/shib.[protected]@avivaindia.com

To
The Head, Credit Card Department,
ICICI Bank, Videocon Tower, New Delhi.
Subject : Regarding full and final settlement of credit card no. [protected].
Respected sir,
Three years ago I had been offered by your department to make full and final settlement of my credit card no. mentioned above. I had been asked to pay Rs. 42000 in two instalment of Rs 21000 each in just 25 days. I was not able to pay such a big amount in such a short period. Therefore I requested your representative to pay me this amont in appropriate time and instalments. After discussing this matter with his concerned officer on mobile phone he asked me to pay this amount in four instalments in 70 days. I gave my consent on this. He mentioned the instalments break up on the offer letter in his hand writing. He also gave the receiving for four cheques of Bank of Rajasthan those I had given for the settlement purpose. Those post dated cheques were given by me on 21/12/07 for Rs 20000, 6500, 6500 and 6500 dt 29/12/07, 29/01/01, 26/02/08 and 29/03/08 respectively. The cheques nos. were 33673, 33674, 33675 and 33676. A cash payment of Rs. 2500 was also received from me (vide receipt no. 4243397) on 21/12/07 as a initial payment of the settlement. In this way I made a total payment of Rs 42000 in 70 days as I had been asked. For cheques no 33674 and 33675 cash payments of Rs. 13000 were received by your representative (vide receipt nos. 0005756 and 0005757) on 7/03/08 because these cheques could not get cleared. I also paid a penalty for Rs 1500 (vide receipt no.6355745) on 21/08/08 for bouncing of cheques.
Even after all this exercise I had not been issued no dues certificate by your deptt. Therefore you are requested to do the needfull for issuing me no dues certificate because your deptt. is still showing me a defaulter and asking me again to pay a huge amount of Rs 68000. If I do not get justice from you, I will be forced to move my application to the higher authorities.
With reagards,
Yours truly,


(Ashok Sharma)
Address (O) : Chief Sub Editor, Rashtriya Sahara, Sector 11, Noida. Mob.[protected]
(R) : A 21 C, Shalimar housing complex, Shalimar Garden, Sahibabad, Ghaziabad.
Note: All supporting documents has been attatched with the application.

Mr. Uday S. Kotak

Executive Vice Chairman & Managing Director

Kotak Mahindra Bank Ltd,
36-38A, Nariman Bhavan,
227 Nariman Point,
Mumbai - 400 021

from: CLAIMANT Pranmitra c/o Lee, 12, Dubash Marg, Oricon House Fort, Mumbai23 Mobile no: [protected] Email [protected]@gmail.com

VERSE OPPOSITE PARTY RESPONDENT PART 1 Kotak Mahindra Bank Ltd. Nodal Officer: Name : Ibrahim Sharief Designation : Associate Vice President Address : Kotak Infiniti, 6th Floor, Building No. 21, Infinity Park, Off Western Express Highway, General AK Vaidya Marg, Malad (E) Telephone : +[protected] Ext 6631 Mobile : +91 [protected] Email : ibrahim.[protected]@kotak.com KOTAK MAHINDRA BANK LTD,CARD BUSINESS, 5th floor,Kotak infniti, bldg no21,INIFINIY PARK,off western express high way,general AK VAIDYA MARG,MALAD east MUMBAI-400097 Mr.Sanjay Sawant Kotak Infiniti, 6th Floor, Building No. 21, Infinity Park, Off Western Express Highway, General AK Vaidya Marg,Malad (E[protected]. sanjay.[protected]@kotak.com

Subject : The said card ref in my name is :-[protected].

Herewith I PRANMITRA S.C informing all regarding unlawful abusive and false claim WITH REF No above and details Subject : My complaint is not against the caller but against Top Management Ranker How is responsible for such kind policy to incurred false Statement against me there many more like who are not able take up the matter the way I am doing it

1. Herewith I Pranmitra S informing all regarding false claim WITH REF ABOVE CARD NO

2. ACCORDING TO ME the CLAIM for payment is BASED ON FAUDULENT Forged BILLING STATEMENTS. ALL STATEMENT IS FALSE AND MANUPLATED based on fraudulent tractions Even though I am defaulter as per statement’s issued to me by mentioned banks and my referred card against it. I do not agree to the statements issued against below mentioned banks. Hence I ask for legal intervention. Which is pending from bank side FROM FEBUARY 2009 AND instead I have indulged into verbal arguments. On weakly basis. Hence all dealing will be thru legal written communication or thru enter mediator Since you have use force in offence way and using muscular power does not prove that you true I feel that it top management racket of forgery and false statement I do have any such card. Hence I am informing all from time to time form February 2009 to till date today. I will not make single payment against any bill produced by the below mentioned banks. Reporting my dispute of false banking statements. To all concerned

3. I have not applied any of below referred credit cards I do have any such card ALL STATEMENT based on fraudulent tractions without my knowledge and need with help of forged papers. to which lower staff is made to believe that statement once generated is true which is not true in my case. A clear investigation is required in process of the card and the transactions why bank is not taking any legal action against me. Why do not they check on me if they my bankers thru legal channel why is it pending from February 2009 to till today date.

4. High and top level officer barriers who instead of taking matter lawfully they induce agent and young boys and girls into forceful recovery. And use abusive force or take law in hand On visiting The Bank simply point out blame on. Truth is not disclosing by top executive Moreover the Top Legal Management is training their representative young teenage boys and girls into vulgar aggressive forceful unlawful Behavior In the Name of Call Centre Jobs Normally I call upon the local In other time I have registered my case thru Police website.

5. All those people involved like agents are victim like me Hence my complain is only against top Management Executive not against the callers who withhold their identification like email and the postal address. On visiting Center Branch it becomes clear at that they do not call they claim it the agents or outsourcing people or agent who call . I will represent myself in the court of law I can defend myself for above case as when required

Thanking you

Pranmitra Second Foor 12 oricon House 3rd floor K.dubash Marg Mumbai 23mobile no [protected] Copy To Local police station .(were collection dept is taking law in words of warning and threatening

Office of the banking ombudsman ,C/o Reserve Bank of India, Garment House,Ground Floor, Dr. Annie Besant Road, Worli, Mumbai- 400 018.Tel:[protected] / 022 – 24960912 tel: 24969893

1. Office of the banking ombudsman ( Maharashtra & Goa )Smt. Surekha Marandi,C/o Reserve Bank of India, Garment House,Ground Floor, Dr. Annie Besant Road, Worli, Mumbai- 400 018.Tel:[protected] / 022 – 24960912 tel: 24969893 fax : 24960912.

my name is E. Paul indra mohan, DOB:[protected], income tax id. AIBPP43020P,CIBIL member/ordering No.BS0001113.

BOB CREDIT CARD LOAN COMPLAINT- REMOVAL OF DEFAULTER'S LIST:
credit card No.[protected] -BOB CARD SILVER.-CREDIT CARD FROM BANK OF BARODA.- has been paid all dues , and closed, but still in CIBIL report not been closed, to please close it account and inform to me
e.mail: [protected]@yahoo.com

please find attched BOB card payment acknowledgement from bank of baroda, chennai area office.

Reply


Dear Mr Anup Saha,



First & formost I have been complaining to your bank for last couple of months to deliver bills on time has gone unheard. Normal & standard reply I have been getting is we are concerned & your policy of how you charge late fee& othercharges. Following are concered area's

# I have been prompt to make payment & haven't been always using revolving credit facilities. From day one I always made payment on reciept of the bill.

# Last couple of the month your courier company misinformed your bank that my postal address have changed which is not so. This is verified by your bank & found to be false. Delays in payment is happened due to not reciet of the bills. And follow to get bills is always from my side if you check the records. However by the time I make payment, However next bill is generated without realising the fault on your side & therefore late fee. interest charges alongwith services tax are levied.
# I have been writing to you on this however off late i was getting standard replies regarding how do you do billing without realising that there is delay from your side to deliver the bill.

# I have written several time & also exlpained to Mr Rajiv Pandey who is currently Branch Manager at CBD Belapur.I have explained everytime in my mail, how apyments are made & asked your credit card department to tally account. However you accounts department isnot bother to take corrective action & never tally the accounts.

# My outstanding according to you was Rs 1170 & additional purchases were made. However my purchases has never gone crossed my credit limit, then why was my credit card was blocked?

# I will surely make the payments of purchases made by me. However if you continue to charge interest & late fee on the amount which according to me isn't outstanding without tallying the account. i don't think its fare & I will have no option to discontuine banking with your bank.

# Currently i m HNI customer alongwith Dmat account with your bank, Because this approach I have shifted my home account to another bank.



Please don't send me generalised credit policy which explains how billing is made. Please tally account.

Can please expalin?? why my card was blocked when my credit is upto Rs 64000. I would expected your bank to atleast call up & inform in advance. Now that you have blocked the card please tally account & close the issue.



Thanks & Regards



Chandrakant Ranavare

Note : In case if i get calls which are unreasonble & without understanding the matter only asking payment from your credit collection agency. I will explain 2-3 times not beyond that.

However if I any credit collection agency uses force i have no option but file criminal case against your official





















Email from ICICI BANK Customer care





Dear Customer,

Our records show that as on August 19, 2010, a minimum amount of Rs.1170 , is overdue on your ICICI Bank credit card 4477xxxxxxxx7004. Due to the non-payment of this amount, we are sorry to inform you that your card is blocked. Please note that the total outstanding amount is Rs. 21343.9.



To activate your card, we request you to make a payment of the total amount due or at least the minimum amount due of Rs.1170 immediately. We would also like to inform you that non-payment of dues, impacts your credit history. If you have a bad credit history, you may not get a loan or credit card from any bank in future. .

The last day for making your payment is on August 19, 2010, failing which the additional charges will be levied on your credit card account.


Please note: You can make payment in any of the following ways;
Walk into any ICICI Bank branch and pay in cash. Please indicate your correct credit card number while
depositing the cash at the branch. We would like to inform you that payment in cash at any ICICI Bank branch entails a charge of Rs.100 (plus service tax).
Draw a cheque / demand draft in favour of “ICICI Bank Credit Card Account 4477xxxxxxxx7004 (give all the
16 digits)” and deposit it at any ICICI Bank branch or ATM drop-box.
Visit www.icicibank.com, go to ‘Online Services <Click to Pay< Credit Cards Payments’ and make an
online payment from any of your debit cards or other bank accounts.

For any further clarifications, and services please do the following:
Call our Customer Care number of your city, on any business day between 10:00 a.m. and 8:00 p.m.
To view the numbers, click here. After the ‘Welcome’ message, please press 171, the fast-dialing number. Our Customer Care officer will respond and assist you.
Alternatively, you can visit www.icicibank.com and write to us using the "Email Us" option.

We look forward to your co-operation in helping us serve you better.

Sincerely,


Anup Saha
ICICI Bank Ltd.

Dear sir, I am K.Arun my credit card no.[protected], and my address M/s. Sumeru knits, unit-ii, a division of sri saravana spinning mills(p) ltd, erankattur, Sathy. Erode (dt) 638402. On today, your coimbatore office collection centre representative has made lot of trouble and made question to my job.The representative named Ms.Nancy has conducted vide the telephone Nos.[protected],[protected],[protected] to all my higher authorities and told that i have not made payment for my credit cards also she told to them what ever she wish. Sir, Actually, she has told me on yesterday(28-07.10) that she will be sending especially one representative to my office at Sathy to collect the payment. So, i have waited the whole day but no such representative has come for the collection.On today morning[protected] she again called me and advised that she will be sending the collection agent on today.I told her not to send any representative to my office i will arrange the payment then i went for the meeting. She has denied all my conversations and scholded me very badly and she conveyed all my officials at my office here at sathyamangalam also to my head office at palladam about the nonpayment. My total reputation was spoiled by her. Also now, my job here is questioned. I have conveyed the issue to your coimbatore office officials Mr. Sathis at his mobile no.[protected] & Mr.Karuppiah nageshwaran manager at his mobile no. [protected]. Mean while, as per the discussion had with Mr. Sathish i have made the payment of sum of Rs.5600 towards cash at Tirupur it self. The receipt No. is 22451015. The Mr. Karuppiah has guided me properly about hte future payment. iam not only holding the creditcard of your bank also I have got the unit linked endowment plus policy at my wife name Mrs. Geetha client id 52675649 at your bank.Probably, it will be completing this september. I have got high opinion on your bank.Inspite of my repeated request she did'nt here what iam telling and scholded me whatever she wish also made a question to my job.Now iam in standstill position what to do? Hence i bring this subject for your kind perusal and a very strong action such type of behaviours and save my job. Also pls. provide me the top officials maid id's so as to convey my position to them also about how the customer was wrongly handled by Ms.Nancy.
Thanks,
With best regards,

K.Arun

Till date i am am not get any reply last 2years.



Dear Customer,
This is with reference to your email to us. Please note the Reference number of your complaint registered with us in the subject line of this message.
We have initiated a detailed investigation on the issues and concerns raised by you and require some more time to respond to you. We sincerely apologise for the delay in resolving your issues.
Thank you for your patience and assuring you of our best services at all times.
Yours sincerely,
Manager - Customer Service
For further details, pls call us on Delhi / NCR (Faridabad, Ghaziabad, Noida, Gurgaon) –[protected], Mumbai / Pune / Nashik –[protected], Rest of India – 6000 4444 Toll free number for MTNL / BSNL customers – [protected]

This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.

Internet communications are not guaranteed to be secure or virus-free.
The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.

Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.

Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).
Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.

Barclays Bank PLC is authorised and regulated by the Financial Services Authority.





Dear sir/Madam

This is REMINDER for my below mail . I am not getting any response from your bank .please reply me.

best regards

Nilesh Mishra
Best It World (India) Pvt. Ltd.
Mumbai.
[protected]

 Please consider the environment before printing this message




From: Nilesh Mishra [mailto:[protected]@localmail.com]
Sent: Monday, May 17, 2010 6:34 PM
To: 'creditcard.[protected]@barclys.com'
Subject: Dispute please care your custemer


Dear sir/ madam

A long time back (30th May 2008) I was perches one air ticket with my barcly credit card on that transaction I found one dispute of Rs. 129/- when I was getting your credit card statement.

Then same time I was called to your call center asked for the same. When I was talk they are saying you can give your rest payment, and for Rs. 129/- you send the dispute latter to us (by mail. And send currier also at H.O Narimen point ) also I was gated one form by barcly bank by mail that was dispute form I fill and send it the same according to your instruction with my attached latter. After that I was gated the call from Delhi
They are saying you have give the Rs. 140/- than matter is clear, than I will do the same. ( My cheque no. is 538537 dated on[protected] in between agen I was getting the call from your recovery department
Than agen I call to your call center regarding that matter (which is i already will attached with case no.) they are always take seven days time to clear the matter finally after that 18th march 2009 I will talk to Mis. RATI she told me ok all thing is clear and you getting latter within seven working day matter is over. Than I think , all thing is clear and I am not receiving the call also from your bank. But today after one year and 2 month agen I will getting the call regarding the payment. I was shocked why the things is going on.

Sir we are very busy man we have no time to talk to much of your bank please see the matter otherwise I will take legal action for this matter. This is my request to you . I hope you short out my problem and reply me soon. Please…………………. I hope you will help me.

My credit card no.
“[protected]”

regards

Nilesh Mishra
Best It World (India) Pvt. Ltd.
Mumbai.
[protected]

 Please consider the environment before printing this message

I WISH TO LODGE A COMPLAINT ABOUT NON REPLYING OF MAIL. IS THIS THE PRACTICE THAT WHEN YOU HAVE TO CONVEY SOMETHING, YOU SEND A MAIL AND WHEN CUSTOMER SENDS A MAIL, IT IS NOT YOUR DUTY TO REPLY??

I AM KSHAMA SONY - HAVING ICICI BANK CR CARD # [protected] AND [protected].

FOR THE FIRST CARD, I DID NOT RECEIVE ANY INVOICE BEFORE DUE DATES, AND I STARTED GETTING NUMEROUS CALLS FROM YOUR BANK OR CALL CENTRES. THE PERSON THEY SENT FOR COLLECTION WAS QUITE RUDE TO ME.

IF I AM NOT GETTING ANY INFORMATION ABOUT PAYMENT THRU INVOICE, DO YOU THINK I HAVE TO CALL ICICI BANK FOR THE SAME?? IT IS YOUR DUTY TO SEND BILLS WELL BEFORE TIME..ON THE LAST DATE THE PERSON CAME AND COLLECT SOME RS. 34281/- CHEQUE FROM MY OFFICE.

ONE MS. SUNITA THORAT SENT ME AN INVOICE VIA MAIL. I DO NOT KNOW FROM WHICH BRANCH SHE WAS.

NOW THE NEW INVOICE RECEIVED THAT IS CONSISTING OF LATE PAYMENT FEES, SERVICE TAX [TWICE] AND INTEREST CHARGES. I REQUESTED MS. THORAT REQUESTING HER TO GET THE ABOVE EXCESS CHARGES WAIVED OFF TO ENABLE ME TO PAY THE ACTUAL AMOUNT BEFORE DUE DATE, HOWEVER SHE DID NOT REPLY HENCE THIS MAIL.

IF YOUR CUSTOMER DID NOT RECEIVE BILL BEFORE DUE DATE, IS IT CUSTOMER'S FAULT?? AND ABOVE ALL, IGNORING THIS FACT, YOU HAVE ALL THE RIGHTS TO CHARGE YOUR CUSTOMER, WITHOUT HEARING HIM??

YOU ARE KINDLY REQUESTED TO WAIVE OFF THE EXCESS CHARGES AND SEND ME A NEW FRESH INVOICE VIA MAIL FOR THE FIRST CARD ENDING WITH # 8017 IMMEDIATELY TO ENABLE ME TO DROP THE BALANCE AMOUNT CHEQUE..


THANKING YOU,

KSHAMA SONY.

DEAR CONCERN,

THIS IS BRIJESH PATEL. I HAVE A COMPLETE INFORMATION ABOUT 2 BIG CREDIT CARD AND PERSONAL LOAN DEFAULTOR'S OF ICICI BANK ...

HERE'S THE NAME AND DETAILS ABOUT THOSE FELLOWSAND

1- RAJESH KUMAR ANURAGI S/O MR. MANIK CHAND ANURAGI
D-O-B : 18/10/1983
B1/1 SARVATRA SOCIETY, KOTHRUD PAUD ROAD NR. KRISHNA HOSPITAL PUNE


2- PAPPU MAJHI S/O VISHWAMOHAN MAJHI
B1/1 SARVATRA SOCIETY, KOTHRUD PAUD ROAD NR. KRISHNA HOSPITAL PUNE

I HAVE THE UPDATED INFORMATION ABOUT BOTH OF THEM......

KINDLY CONTACT ME I WILL LET U REACH TO THEM AND THEIR FAMILY....


BRIJESH KUMAR PATEL
[protected],[protected]

Hi,

My Name is Sameer Tagare and my date of Birth is 22/06/1978, when I have applied for a Loan, my Banker informed me that My name in CIBIL showing defaulter for one credit card. Can I know that card number and the bank details? I am a prompt payer and I never rolled out also.

Please inform the process for removing this I never defaulted in my history with any Bank.

Kindly reply to

[protected]@intelligroup.com

Sir, I had two cards and I had did had some problems with the bank, but later on one card was paid in full and the other was written off due to the bank fault that I did not pay as I had paid to the agent but was not reflected on the statement and as a result hugh fine, service tax etc was imposed on me which I did not allow as it was not my fault. Then the bank made a mutal understanding after I wanted to file a case with the RBI against the bank. Then the bank promise to write off some amount. But now as i applied for a house loan, i was rejected due to my name being in the defaulter list. Kindly remove my name so that i can avail loan and repay back it in an orderly fashion as prescribed my bank rules.

The Director,
SBI Cards and Payment Services Pvt. Ltd.
P.O. Bag No. 28 G.P.O.,
New Delhi – 110001


Dear sir/Madam,

Re: Unnecessary harassment even after settlement of account and extortion attempt by SBI

I was a credit card holder of SBI credit card with account no. 000 [protected]. There was payment demand from SBI during regular use of card for late payment even though the payment was dropped before due date. This demand arose because of the inefficiency and callous attitude of SBI Cards.

After a number of calls to the customer care the issue was not resolved and I received a letter from you dated 23/06/2006 (copy enclosed) giving a one-time settlement offer which stipulated that I would need to pay Rs. 1000/- (rupees one thousand only) in the month of June’ 06 and the issue would be closed. The tracer number of the same is ‘delhi[protected]’. I agreed to this payment even though this demand was not justified as I had not defaulted on any payment. I did this to escape harassment I was being put through. I made the payment in cash to your representative Mr. Jitendra vide your receipt number 5495770 (copy enclosed) dated 26/06/2006.

However I was shocked to receive letter sent by you dated 23/01/2007 (copy enclosed) saying that an amount was due from me and another final settlement offer of payment of Rs. 1343.695 to be made before 28th Feb 2007. This is shocking since I had already done the final settlement almost 6 months prior to that.

For the past three years myself and my family members are being harassed by goons hired by SBI cards who call up every day to my residence and use foul language with senior citizens at home when I am not around. They are also threatening me with dire consequences. It is appalling to find that such a reputed organisation like SBI is resorting to actions akin to street thugs and scoundrels to take up a matter that is of SBI’s own making. None of the callers are willing to give their true identities or addresses so that we can follow up and get this rectified. My entire family and myself are being put to unnecessary mental agony and torture at your hand for no fault of ours. We have given all necessary details to your callers umpteen number of times and pleaded and requested them not to disturb us, but to no avail. This attempt of extortion of money needs to stop.

Kindly acknowledge this letter and instruct your concerned officers to stop harassing myself and my family. Please ensure that necessary action is taken within 7 days of receipt of this letter.

Yours faithfully


Prashant Jatia
D-35 Navkunj Apartments,
Mother Dairy Road,
87 I.P. Extension
Delhi - 110092

STANDARD CHARTERED credit card BANK SAYS IN ADVERTISEMENT THEY ARE THERE TO HELP in hoardings at WESTERN EXPRESS HIGHWAY AND ALL OVER MUMBAI AND TV ADS.

BUT GROUND REALITY SAYS A DIFFERENT TONE AND NO RESPECT FOR ITS CUSTOMER

BAD WORDS / STUBBORNNESS / ARROGANCE BY CUSTOMER CARE STANDARD CHARTERED credit card [CHOR] TEAM AS THEY HAVE PROVED THEM TO BE ALWAYS FIND HOLES TO RUN AWAY FROM THE REAL TOPIC, WELL I A 65 YEARS OLD MAN COMPLETELY SHOCKED THIS STANDARD CHARTERED credit card CHOR BANK IN CREDIT CARD SAYING AND DOING IN AS MY EXPERIENCE WITH ANY OTHER BANKS OR DEPARTMENT I HAVE NOT SEEN OR RECOMMEND ANY BODY TO TAKE STANDARD CHARTERED credit card BANK CREDIT CARD OR ANY SERVICES AS THEY ARE IRRESPONSIBLE CUSTOMER CARE ADDED WITH EXORBITANT EXPENSIVE CHARGES ARE KILLING WITH INTEREST AND SURCHARGE AND LATE PAYMENT FEES ADDED WITH COLLECTION FEES ADDED TROUBLE OVER PHONE AND LIFE FOR PEOPLE TAKING I SAY MISTAKENLY TAKING WHAT SAID IN EARLY AND NOT SHOWN OR DONE IN END WHEN THE CUSTOMER IS ITS CUSTOMER. FOR EG., MY PRINCIPAL AMOUNT WAS RS 1900/- BUT AFTER WHEN THE BILL CAME FOR FEW MONTHS WAS FINE BUT THEN THEY SHOWED THEIR REAL COLOR BY CHARGING ME UNREASONABLE MORE THAN THE PRINCIPAL AMOUNT. SO THE CHARGES CAME UP TO RS 3800/- WHERE MY PRINCIPAL EXPENSES WERE RS 1900/- SO TELL ME WHY DO I HAVE TO KEEP USING THIS SERVICES I COMPLIANT THEM BUT THE CUSTOMER TEAM STUBBORNNESS AND ARROGANCE MADE ME SURE THAT I SHOULDN'T KEEP ANY RELATIONSHIP WITH THIS BANK AND LET OTHER ALSO KNOW THE PLAN AND SYSTEM HOW THIS COMPANY TAKES MORE MONEY FROM ITS CUSTOMER BY FRAUD THIS 65 YEARS OLD MAN HAS MORE TO SAY BUT WHAT TO DO AS TIME CONSTRAINTS US I HAVE TO STOP BUT BOTTOM LINE IS IT IS A CHOR COMPANY NOW THE AMOUNT WHICH WAS RS 1900/- PER MONTH WELL LESS THAN A YEAR NOW IT IS TO RS 45000/- WITH ALL ITS EXORBITANT EXPENSIVE CHARGES ARE KILLING WITH INTEREST AND SURCHARGE AND LATE PAYMENT FEES ADDED WITH COLLECTION FEES ADDED TROUBLE OVER THE PHONE TOO....IAM READY TO PAY UP WHAT IS RIGHT THE PRINCIPAL AMOUNT IE., ONLY WHAT I SPENT BUT NOT THE EXPENSES CHARGES THEY INCUR ON ME WITH ALL HIDDEN AND SERVICE TAXES WITH ADDED KILLING WITH INTEREST AND SURCHARGE AND LATE PAYMENT FEES ADDED WITH COLLECTION FEES.YOU TELL ME WHAT TO DO AND LET THIS REACH ITS RIGHT AUTHORITY IN STANDARD CHARTERED credit card BANK AND LET THEM KNOW THAT IN ADVERTISEMENT THEY SHOW HOW THEIR CUSTOMER CARE PERSON TALKS TO ELDER PERSON BUT IN REAL IT IS THE OPPOSITE IN ANTICIPATION FROM HUGE SUPPORT FROM YOU ALL TO HELP THIS OLD PERSON FIGHT ITS LAST BATTLE AT AGE 65 YEARS OLD SIGNING OFF WITH WORDS OF ADVICE THAT STANDARD CHARTERED credit card BANK IS NOT FIT TO STAY IN CREDIT CARD MARKET. AND BEWARE OF THEM AND THEIR POLICY AND OFFERS THAT IS ALL FAKE AND TROUBLING IN FUTURE

HELP IT REACH THE RIGHT AUTHORITY
COMPLAINT NOS# 979936.

AND CARD DISCONTINUE REFERENCE NOS# 979812.
DONE BY PHONE NUMBER # 66014444
TO MS MRS SUVASINI.R [CUSTOMER CARE EXECUTIVE ON PHONE]

CASH COLLECTION AGENCY : H.X. SERVICES , DADAR [WEST] WHO FORCED US TO CLOSE THIS RELATIONSHIP SINCE 1997 OR MORE WITH THIS COMPANY STANDARD CHARTERED credit card TILL DATE 28.04.2010.

NAME OF PERSON ON PHONE WHO WAS ARROGANT AND GAVE THIS 65 YEARS OLD MAN DIRE CONSEQUENCES OF DEATH AND BAD WORDS NON REVEALING NOW HERE,ONLY WHEN ASKED THAT NO STATEMENTS ARE RECEIVED FROM YOUR SIDE SINCE MANY MONTHS NOW AND SO HOW WILL I SEE THE SAID MONEY DUE AND HOW CAN I PAY JUST LIKE THAT BEFORE SEEING THE SAID HUGE AMOUNT BY THE PERSON ON PHONE COMMUNICATION ONLY.AND ALSO CLAIMED WAS FROM STANDARD CHARTERED credit card HEAD OF TEAM OR SOME HIGH AUTHORITY NAMED AS: ASHISH

WHEN ASKED FOR HIS SURNAME SAID ASHISH IS ENOUGH I DON'T HAVE A SURNAME [WELL WE ALL HAVE ONE WAS THIS SON OF GOD BORN WITHOUT PARENTS LOOKED LIKE I WAS RIGHT AS HE GAVE THIS 65 YEARS OLD MAN BAD WORDS AND DIRE CONSEQUENCES OF BHAIS ETC., VERY SAD DAY TODAY 28.04.2010 TIME : 04.10 PM THE TIME OF MY IMMEDIATE COMPLAIN TO THIS CUSTOMER CARE FEMALE NAME: MS MRS SUVASINI.R [CUSTOMER CARE EXECUTIVE ON PHONE]

PERSON WHO CAME FOR COLLECTION : MR. AMIT KADAM MOBILE NOS# [protected].
AND
[protected]. WHO WAS POLITE BUT FOLLOWING HIS BOSS NAME : ASHISH COMMANDS AND GIVING US WHAT HE WAS TOLD TO SAY.

WE ARE REGULAR PAYERS OF BILL EVERY MONTH BUT NOW OUR COMPLAINT SHOULD REACH THE RIGHT AUTHORITY THE BOSSES HEAD CHAIRMAN / V.P / PRESIDENTS MANAGING PARTNERS AND DIRECTORS WHO SIT IN OFFICES BOARDS OF MEETING TO DISCUSS A NODAL OFFICER OR SOME ONE TO ADDRESS THE CUSTOMER CARE FOR CUSTOMERS SO LONG RELATION WITH STANDARD CHARTERED BANK SINCE 1997 OR MORE AND TILL DATE HAVING NO PAYMENTS DELAYS BUT NOW FORCED TO CLOSE THE ACCOUNTS WITH THIS CREDIT CARD SERVICE PROVIDER WITH IMMEDIATE EFFECT AND WANTS TO PAY ONLY THE PRINCIPAL AMOUNT IE., WITHOUT ANY SERVICE TAXES OTHER HIDDEN CHARGES LIKE LATE PAYMENTS DUE AND WITH ALL ITS EXORBITANT EXPENSIVE CHARGES ARE KILLING WITH INTEREST AND SURCHARGE AND LATE PAYMENT FEES ADDED WITH COLLECTION FEES ADDED TROUBLE.IN ANTICIPATION FROM ALL DEAR FRIENDS TO HELP ME.

respected sir ,
Iam an credit card holder in ur bank , i have settelement to ur card amount of 14000/- and three months target wise and also to ur surat agent purpose but ur agent not to clear properly , he is say ur card is settelment threee months purpose and u have pay rs. 14000/- between 3 months but sir i have pay 1st months 7000/- rs and another months is bill send to my address 24000/- so not settelement this frad to my side in ur agent this agent name is mr. mayurbhai so duly clear my problem --- wait to ur reply and my mail

thanks for
B. mitra , my mail address- [protected]@yahoo.co.in