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COMPLAINTS

Credit Card Complaints & Reviews

H
HARESH CHHABRIA
from Chennai, Tamil Nadu
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COMPLAINT ABOUT ABN AMROBANK CRIDIT CARD

CREDIT CARD NO [protected]
I RECIVED THE CREDIT CARD OF ABOVE NUMBEAR OF ABN AMROBANK AT JAN 2008 BUT DUE TO LESS CREDIT LIMIT I RETUNED THE CARD TO SAME ADDRESS AFTER THAT I PAY THREE TIME PAYMENT OF RS 450/- BUT MY CARD WAS NOT CANCLLED AFTER ONE YEAR THEY SAY ME THAT I[censored] PAY RS 300/- THAN UR CARD WILL BE CANCLLED BUT UPTO TODAY...
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R
raajveer singhania
from Mumbai, Maharashtra
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why cibil not ready to take money from me???

hello my name is raajveer my name is in cibil as credit card defaulter...the money is about 90000 INR which i couldnt paid for last 10 months due very bad financial problems.i am still sufering from same problem and i am ready to pay 20000 INR which i managed very difficult as cant pay more than this .
i had word with my bank citi bank but they want whole amount in full with interest i asked them to make emi for i year but they are...
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Suresh Badriprasad Agarwal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of monthly statements

My credit card no. [protected].
I have not been receiving the monthly statements for past four months.
Kindly send all the statements so that I can verify my accounts....
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M
Mohit chadda
from Delhi, Delhi
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harrarsing by holding my salary

HDFC billing departmet harrassing me by holding my salary account. my credint card no is

[protected] ( inernational gold card) .Credit card department provided me EMI card By

charging me 400 rupees.I have purchased an A.C in the month of may 2009 at rs 15000 approx but

they have not converted that ammount in EMI and i have complaned this custmer care and credit

card department...
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B
bhim singh rana
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

toucher

dear sir,
My name is bhim singh rana .I am use hsbc credit card holder .I am not work for 9 month
and not job in hand and no money my hand ..HSBC Bank me toucher in my house for tell my use in card 11 lac RS ..my family is sock this payment.But i am not use this payment .I am only Pay or use minimum 25 or 30 thousand only .
Please this topic solve ..

Thanking you
yours faithfully
(m)[protected]...
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D
dsrayal
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO CARD AND NO TRANSACTION, BUT STATEMENT POSTED TO MY MAIL & TO MY MOBILE

I, DWARAMPUDI SUBBA RAYAL REDDY USED SBI CARD AROUND 5 YEARS APPROX. BACK AND CLEARED ALL THE DUE AMOUNTS AND AFTER RENEWAL MAY BE IN BETWEEN APRIL -AUGUST 2005, I DENIED TO RESTART THE USAGE OF CARD DUE TO RENEWAL CHARGES CLAIMED AND SAME INFORMED TO RESPECTIVE SBI CREDIT CARD - BUSINESS DEVELOPMENT PERSON AT THAT TIME ITSELF AND POSTED THE CREDIT CARDS(INCLUDING MY SPOUSE SUPPLEMENTARYCARD) IN PIECES FORM TO THEM AS PER THEIR RULES AND...
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As per the purchases made from my credit card and statements received, I made all the payments in time for the full amount. I was surprised to receive the next statement showing the outstanding amount which I never received earlier. I tried to contact the customer care executive many times and wasted many days for hours but unable to reach. Immediately I stoped using the card which gives me more trouble than the comfort o[censored]sing it ( All...
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Date[protected]
To,
HSBC

Dear Sir


Re : Credit Card No.[protected]

I am employed with Everest Industries Limited having office at Mumbai. In or about Feb 2006, your marketing representative visited my Thane office and gave demo for the usage features of your card. While I was inquiring about the features of your card, your marketing representative obtained my signatures...
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G
gupta30
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Fraud

Dear Sir,



This is to bring to your kind notice that I am one of the victim of cyber crime and found it very difficult to come out from the situation. For that I need your help to save me or help me out from this hectic situation created in between myself and HDFC bank.



There ware some fraud transaction, happened on my HDFC Credit card account number [protected] in the month...
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S
Surendra Singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reduction in credit limit

I.had ICICI credit cards visa & American express since Oct,2006. My credit limit was Rs.1 Lac. I have never defaulted on account of payment. I have always paid my dues on time. On 05/09/09 I was trying to book my e air ticket to Manchester, UK by using my credit card no [protected] (valid from Oct,06 to Oct,10) but my transaction was failed due to insufficient limit of my card. Immediately, I contacted customer care office and...
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V
VIBHORE SRIVASTAVA
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONGLY DEBITED AND NOT GIVEN RESPONSE

dear concern person .

i am waiting for reply . my corspondace details is mentioned below . hope, you will take action this regards.


Thanks



Dear Concerned,

We have not received any reply/call from Ms.Amrita ( Mob [protected]) till
today i.e 10th Sep 2009.

We are finding Standard Chartered Bank is using unfair means to harass a
customer...
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R
rajen nair
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

American Express Bank Credit Card Division

Dear Sir,

I am After American Express Bank Credit Card Division.

I had taken a Card From Amex in 1991 and never used it. There was one BPL Mobile Bill for around 2174.54 iin 1993 which I too paid directly to BPL therefore asked the bank to cancel this entry. Therafter in May 2003 i got a letter from American Expess that they will temporarily credit this amount. After this i i surrendered my credit card cancelled...
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C
C SOMASEKHARA VITHAL
from Mumbai, Maharashtra
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VERY VERY POOR SERVICE OF HSBC WITH LOT OF CHARGES

RECENTLY I HAVE CLOSED MY HSBC CREDIT CARD. HSBC BANK UNLIKE OTHER BANKS WILL DIRECTLY DEBIT LOT OF LATE PAYMENT CHARGES WITHOUT FROM THEIR SIDE SENDING STATEMENT OF ACCOUNT. EVEN FOR RS.100 THEY HAVE NOT SENT STATEMENT OF ACCOUNT BUT DEBITED RS.400 LATE PAYMENT CHARGES ALTHOUH IMMEDIATELY I HAVE FORWARDED RS.500 INSTEAD OF RS.100 AS PAYMENT BY HEARING OVER PHONE FROM THEM. I DONT WANT ANY JUSTICE FROM ANYBODY BUT IF POSSIBLE TO WARN HSBC...
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Z
zubair.farhaaz
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card application was rejected

Hi,

I recently applied for a Standard Chartered bank Credit Card but after all successful verifcations were over, I received a regret letter from the bank stating that based on the cibel history my card request could not be processed. Kindly verify and let me know why my name is being reflected in the cibel since I had never ever defaulted on any credit card or loan in my life. Further if my name does present in the cibel...
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J
jaffrin jiwani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary amount to be paid

why is my name in dfaulters list. ICICI bank is a fraud bank. I am not using their credit card still its showing i need to pay 17000k becuse of this my loan is rejected why should i pay whne i have not used ? see my records of other loans and credirt cards all the reapyments are on time what is this i have already told icici i am nt using their card then why so i dont want my name in defaulters list or I would like to file a case against...
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D
deepakkbhatija
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly implicated credit card pending dues from ABN AMRO bank

To, the Manager ( CBIL)



Sub: Wrongly implicated credit card pending dues from ABN AMRO bank.



Dear sir,

This is to bring it to your information myself ‘Deepak M Bhatija’, control no :[protected] has been wrongly framed for pending dues by ABN AMRO bank as a defaulter for payment of Rs1800/- which I would hereby clarify as under,

ABN...
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S
subha pradeep
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment from credit card agency

To
The officer in-charge
Subject: harassment from SBI cards
Card no:[protected]

Dear sir/madam,
I Subha Pradeep, w/o Pradeep Kumar Kartha wish to bring to your notice the following facts for your kind attention and necessary action. Of late I have been receiving unsolicited telephone calls from a person (telephone number [protected]) who claims to be a manager at SBI. He refuses to disclose...
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P
Pushpanjali pathak
from Ratlam, Madhya Pradesh
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ICICI Prudential Life INS EMI Deducted without took insulation

Hello Sir/Madam,

I have Preferred credit card holder, since last three month i got ICICI Prudential Life INS EMI in my statement, but i'm not took this INS. I had called customer care, they are not able to solve this issue. I talked to prudential customer care also, they said there is not record for your INS. In our local branch, ( Jabalpur Madhya pradesh) no body help me . This is really worst services in your jabalpur...
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S
Samiksha Chopra
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received my Provident Fund Till Date

Dear Sir,

I had worked with,

ICICI Direct.com,
Sco-187, 188,
Sec-9C,
Chandigarh.

I had submitted my provident fund form 2 years before but I have not received my Provident Fund till yet If I call the provident fund office I dont get any response from them so I request you to kindly check the matter in detail & please help me to get my Provident Fund as soon as possible...
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S
Sushant Prakash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded

Kindly see the mail it is self explanatory. Inspite of my pursuing the matter wiyth the bank for more than two weeks I have not got any satisfactory answer.

[protected] Forwarded message[protected]
From: sushant prakash <[protected]@gmail.com>

- Hide quoted text -
Date: Wed, Jun 24, 2009 at 6:40 AM
Subject: Re: 'HBL=[protected]' Fwd: Money Refund Confirmation from IRCTC:...
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H
harshit Viramsen Shah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CDF form needed

Hi,
I have already applied for thr CDF(Customer Declaration Form) form as my credit card had been stolen by some1 and it was misused by the same person...so want to fill the CDF form for further investigation on the same...kidnly send me the CDF form on below mentioned address:-

Add:- 58/1, Girdharnagar Society,
Nr.Bank of Baroda, Shahibaug
Ahmedabad-380004

do needful...
br...
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S
Sanjay Srivastava
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour and mentally tortured by ICICI Bank Credit Card Dept.

I took Visa credit Card in July’ 2003 (My Credit Card No.- [protected] ) and we used credit Card facilities in 2/3 year, but we regularly paid min. amount till Aug’08.
In Oct’08 I have requested to your Andheri branch to close my credit card and settle my account . Mr. Desmukh has called me in second week of Oct’08, and they confirmed in end of Oct’08 my account will be settled, but till June 5th’2009...
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H
harshit Viramsen Shah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need a CDF form

hi, this is Harshit Shah frm Ahmedabad...my citi bank credit card had been stolen by someone and it was misused by the same person...so i am not able to pay my outstanding as it was made by someone...you are requesed to send me a CDF (Customer Declaration Form) so i can submit the same to you and the investigation can be implemented...please send me CDF form on below mentioned address:-
58/1, Girdharnagar Society,
Nr.Bank...
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pratibha mishra
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of address

dear sir,
in my previous complain i forgot my credit card no. 5189 **** **** 0006
address change
pratibha mishra
vishnupuri colony
church road
opp. st fidles college
aligang,
lucknow,
u.p
3 months statement also
regards
pratibha...
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Peer Mohideen
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Could Not Pay

Dear Sir,

I holding citibank, hdfc & barclay credit card since 5 years and my payment history was very good, I never ever fail to pay the monthly untill now.

Right now I have losed my job and searching a new job, so, I wont be able to pay the credit card outstanding, they may harash me by the recovery agents in that case what I am supposed to do.

I will be paying thus outstanding amount when...
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Suchitra Chaudhuri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delete name from CIBIl.

Dear Sir / Madam,

I had a credit card account with standard charted bank. I had closed my account with the bank. Now they have put me in defaulters list. when i ask them abt the same, they say just ignore.complain now. Please help me to get out of this problem. I do not want my name on CIBIL. Due to this I am unable to get any Personal Loan or any other credit cards. I have been fooled badly by the bank.

With...
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A
amrendra kumar
from Pune, Maharashtra
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Mentally harrssed by bank

my card no. is [protected] I have regularly paid the instalment but i have charged heavely by you and mentally harrasssed by your employee like i am calling from crime branch etc Please settele my account otherwise i got a call from shankar sheth branch pune no. is [protected], [protected].
Please tell me in which section of IPC and CRPC of our consitutation your employee give me a threating.

kindly settle my account...
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G
g.n.moghe
from Nashik, Maharashtra
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Obnoxious Behavior of yr staff

My son had defaulted payment on his credit card since he has met with a serious road accident and is on bed for the last 2 months. On my knowing this matter, I called HSBC Bombay & spoke to Ms Neha Joshi
I requested her to send me three details such as Purchases, Payment made and Interest component.
The lady named above is EXTREAMLY rude, mannerless, & abusive. We had been requesting for a DRAFT of a NO Dues certificate...
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Mr. Director(Yogesh Sangle)/Manager,
One Year Ago i had applied For your Banks credit card.But since then i have not received the card, whereas you are sending me letters about the card statement and interest rate.How could you be so irressponsible.?
This is how your Credit Department works? I don't have your credit card, so there is no point of telling me about the bills & statement.
This is the Third time...
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S
Shailesh C
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Name on Credit Card

Hi,

I was issued a credit card by HSBC with incorrect name. Though, my first name was correct, my last name was entirely different. This happened almost 2 years back.
I called up the customer care and told them that I cannot use this card as my last name is incorrect in the card (and even in their database). If they send card with correct name, I will use the card. Few such requests did not result in issue of new card...
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