Credit Card Complaints & Reviews
Resolved
Resolved
settlement
| Address: Thane, Maharashtra |
Dear All,
My name is Sagar Salvi i am a customer to ICICI BANK. Since last many days i have been receiving a threatning calls from[protected] &[protected] & [protected] name call atul & shah.They report to MR Krishnan as told by them who sit at RPG TOWER.Their executive today visited my residence at around 12.35 & was not ready to leave my place until and unless the payment was made, also they tried to talk very Harsh to my family who was alone at that time.Is this the way ICICI the pioneer to private Banking recover the money from customer. He was for more then 40 minutes making arguments with my family when i was not at home that time.My family was into tears after he left the place.Mr Atul told me that "AGAR TERA PAYMENT NAI MILEGA TOH MERA LADKA UDHAR SE NAI NIKLEGA". I need a settlement which i am approaching from myside from last 6 months. I was cheated from ICICI BANK Agency Called OMEGA who comitted to give me a settlement letter of 30k for which i was told to make a immediate payment of 6500 and rest in 3 installment but after payment they never turned up.Also i had made a compliant against them Sr no is SR[protected]. I agree i used the service provided and i also agree to pay back. But the way this people approach was very disgusting specially to my family i my absence.I hope for a quick revert for PROBLEMS i am facing.
Regards
SAGAR S
[protected]
On Thu, 24 Dec 2009 19:31:53 +0530 wrote
>
Dear Mr.Salvi,
We inform you thatyour credit card account has been permanently deactivated due to the non payment of credit card dues.
Hence we request you to clear the due balance of Rs.68,702.75 as on December 24, 2009 at the earliest and please confirm executive name and his contact number who as promisedfor settlement.
We inform you that on your credit card settlement not possible.
Looking forward for your cooperation to help us serve you better.
Sincerely,
Lingampet Goud
Customer Service Officer
ICICI Bank Limited
"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch."
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
>From: sagar salvi ([protected]@rediffmail.com)
>Date: Wednesday, December 23, 2009 02:32 PM
>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>Subject: Re: RE: Re: Payment due date reminder
Dear Shiva,
>
>I am trying to say you that i was cheated by one of your placement who called me saying that they are from bank RPG tower cantact no was 43436363. Mr Mishra, they told me to make a payment of 30000 as full and final settlement amount and they will give me the letter. As i was not able to make the full i was told to make a part payment of 6500 Rs and promises me to give the letter within an hour after payment, They kept me waiting at Chembur station for almost 4 hr and never turned up. And since then i have neve made the payment and nor going to make until the problrms are solved. I am not understanding that the above mail was send by me twice but no one had reverted till yet for the cheating and miss repersenting.Plz call me or this case will be not solved until some seniour people like you will not get in.
>
>
>SAGAR SALVI
>[protected]
>
>On Tue, 22 Dec 2009 17:51:39 +0530 wrote
>>
>
>
>
>Dear Mr. Salvi,
>
>
>We inform you that your credit card account4477 xxxxxxxx9009 has been permanently deactivated due to the non payment of credit card dues.
>
>
>
>As on date outstanding balance in your credit card account is Rs.68,040.95.
>
>We request you to make the complete payment as due date was on December 16, 2009.
>
>Looking forward for your co-operation.
>
>
>
>
>
>
>
>
>
>
>Sincerely,
>Shiva Shankar
>
>
>
>
>
>Customer Service Officer
>
>
>
>
>
>
>
>
>
>ICICI Bank Limited
>
>CONFIDENTIALITY INFORMATION AND DISCLAIMER:
>
>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank
>
>
>
>-----Original Message-----
>>From: sagar salvi ([protected]@rediffmail.com)
>>Date: Monday, December 21, 2009 05:36 PM
>>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>Subject: Re: RE: Re: Payment due date reminder
>
>
>
>
>
>Dear manju,
>>
>>This is not the card i am taking about 9009 is the last no of that card.
>>
>>sagar salvi
>>
>>
>>
>>
>>On Sat, 19 Dec 2009 18:59:55 +0530 wrote
>>>
>>
>>
>>Dear Mr. Salvi,
>>
>>We confirm that your credit card account 4477XXXXXXXX8005is zeroised. There is no outstanding on your card & the same is deactivated.
>>
>>We have send you thecurrent statement, kindly find the same attached herewith this mail.
>>
>>We thank you for your patience & co-operation in resolving the concerns.
>>
>>
>>
>>Sincerely,
>>RaviManuja
>>Customer Service Executive
>>ICICI Bank Limited
>>
>>DISCLAIMER:
>>
>>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
>>You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
>>The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
>>
>>-----Original Message-----
>>>From: sagar salvi ([protected]@rediffmail.com)
>>>Date: Tuesday, December 15, 2009 07:37 PM
>>>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>>Subject: Re: RE: Re: Payment due date reminder
>>
>>
>>
>>
>>
>>Dear Ravi,
>>>
>>>I am getting calls from your agency please stop the same and try to solve it ASAP
>>>
>>>
>>>SAGAR SALVI
>>>[protected]
>>>
>>>
>>>
>>>On Mon, 14 Dec 2009 20:33:36 +0530 wrote
>>>>
>>>Dear Mr. Salvi,
>>>
>>>
>>>We regret that unforeseen circumstances have prevented us from processing your request by the committed date. Our apologies.
>>>
>>>
>>>We have examined your concern and will need a few days to revert. Rest assured, your query is a priority, and we will revert to by December 18,2009.
>>>
>>>
>>>
>>>Sincerely,
>>>RaviManuja
>>>Customer Service Executive
>>>ICICI Bank Limited
>>>
>>>DISCLAIMER:
>>>
>>>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
>>>You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
>>>The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
>>>
>>>
>>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
My name is Sagar Salvi i am a customer to ICICI BANK. Since last many days i have been receiving a threatning calls from[protected] &[protected] & [protected] name call atul & shah.They report to MR Krishnan as told by them who sit at RPG TOWER.Their executive today visited my residence at around 12.35 & was not ready to leave my place until and unless the payment was made, also they tried to talk very Harsh to my family who was alone at that time.Is this the way ICICI the pioneer to private Banking recover the money from customer. He was for more then 40 minutes making arguments with my family when i was not at home that time.My family was into tears after he left the place.Mr Atul told me that "AGAR TERA PAYMENT NAI MILEGA TOH MERA LADKA UDHAR SE NAI NIKLEGA". I need a settlement which i am approaching from myside from last 6 months. I was cheated from ICICI BANK Agency Called OMEGA who comitted to give me a settlement letter of 30k for which i was told to make a immediate payment of 6500 and rest in 3 installment but after payment they never turned up.Also i had made a compliant against them Sr no is SR[protected]. I agree i used the service provided and i also agree to pay back. But the way this people approach was very disgusting specially to my family i my absence.I hope for a quick revert for PROBLEMS i am facing.
Regards
SAGAR S
[protected]
On Thu, 24 Dec 2009 19:31:53 +0530 wrote
>
Dear Mr.Salvi,
We inform you thatyour credit card account has been permanently deactivated due to the non payment of credit card dues.
Hence we request you to clear the due balance of Rs.68,702.75 as on December 24, 2009 at the earliest and please confirm executive name and his contact number who as promisedfor settlement.
We inform you that on your credit card settlement not possible.
Looking forward for your cooperation to help us serve you better.
Sincerely,
Lingampet Goud
Customer Service Officer
ICICI Bank Limited
"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch."
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
>From: sagar salvi ([protected]@rediffmail.com)
>Date: Wednesday, December 23, 2009 02:32 PM
>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>Subject: Re: RE: Re: Payment due date reminder
Dear Shiva,
>
>I am trying to say you that i was cheated by one of your placement who called me saying that they are from bank RPG tower cantact no was 43436363. Mr Mishra, they told me to make a payment of 30000 as full and final settlement amount and they will give me the letter. As i was not able to make the full i was told to make a part payment of 6500 Rs and promises me to give the letter within an hour after payment, They kept me waiting at Chembur station for almost 4 hr and never turned up. And since then i have neve made the payment and nor going to make until the problrms are solved. I am not understanding that the above mail was send by me twice but no one had reverted till yet for the cheating and miss repersenting.Plz call me or this case will be not solved until some seniour people like you will not get in.
>
>
>SAGAR SALVI
>[protected]
>
>On Tue, 22 Dec 2009 17:51:39 +0530 wrote
>>
>
>
>
>Dear Mr. Salvi,
>
>
>We inform you that your credit card account4477 xxxxxxxx9009 has been permanently deactivated due to the non payment of credit card dues.
>
>
>
>As on date outstanding balance in your credit card account is Rs.68,040.95.
>
>We request you to make the complete payment as due date was on December 16, 2009.
>
>Looking forward for your co-operation.
>
>
>
>
>
>
>
>
>
>
>Sincerely,
>Shiva Shankar
>
>
>
>
>
>Customer Service Officer
>
>
>
>
>
>
>
>
>
>ICICI Bank Limited
>
>CONFIDENTIALITY INFORMATION AND DISCLAIMER:
>
>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank
>
>
>
>-----Original Message-----
>>From: sagar salvi ([protected]@rediffmail.com)
>>Date: Monday, December 21, 2009 05:36 PM
>>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>Subject: Re: RE: Re: Payment due date reminder
>
>
>
>
>
>Dear manju,
>>
>>This is not the card i am taking about 9009 is the last no of that card.
>>
>>sagar salvi
>>
>>
>>
>>
>>On Sat, 19 Dec 2009 18:59:55 +0530 wrote
>>>
>>
>>
>>Dear Mr. Salvi,
>>
>>We confirm that your credit card account 4477XXXXXXXX8005is zeroised. There is no outstanding on your card & the same is deactivated.
>>
>>We have send you thecurrent statement, kindly find the same attached herewith this mail.
>>
>>We thank you for your patience & co-operation in resolving the concerns.
>>
>>
>>
>>Sincerely,
>>RaviManuja
>>Customer Service Executive
>>ICICI Bank Limited
>>
>>DISCLAIMER:
>>
>>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
>>You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
>>The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
>>
>>-----Original Message-----
>>>From: sagar salvi ([protected]@rediffmail.com)
>>>Date: Tuesday, December 15, 2009 07:37 PM
>>>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>>Subject: Re: RE: Re: Payment due date reminder
>>
>>
>>
>>
>>
>>Dear Ravi,
>>>
>>>I am getting calls from your agency please stop the same and try to solve it ASAP
>>>
>>>
>>>SAGAR SALVI
>>>[protected]
>>>
>>>
>>>
>>>On Mon, 14 Dec 2009 20:33:36 +0530 wrote
>>>>
>>>Dear Mr. Salvi,
>>>
>>>
>>>We regret that unforeseen circumstances have prevented us from processing your request by the committed date. Our apologies.
>>>
>>>
>>>We have examined your concern and will need a few days to revert. Rest assured, your query is a priority, and we will revert to by December 18,2009.
>>>
>>>
>>>
>>>Sincerely,
>>>RaviManuja
>>>Customer Service Executive
>>>ICICI Bank Limited
>>>
>>>DISCLAIMER:
>>>
>>>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
>>>You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
>>>The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
>>>
>>>
>>>
>>
>>
>>
>>
>>
>>
>
>
>
>
>
>
Aug 14, 2020
Complaint marked as Resolved View replies
I WRITE TO INFORM YOU THAT I WAS HAVING CREDIT CARD NO.[protected] WHICH WAS NOW DESTROYED BY ME TOWARDS MARK OF NOT ABILITY TO OPERATE ANY CREDIT CARD DUE TO CURTAIL OF LIABILITIES.
THIS IS BECAUSE I HAD ASKED MY STATEMENTS WHICH WAS NOT IN RECEIPT BY ME FOR LAST 10 MONTHS INSPITE I WAS PAYING TILL FEB, 2009 WITOUT ANY DISPUTE. NOW ACCIDENTLY I WAS NOT ABLE TO PAY SINCE MAR, 2009 DUE TO HEAVY LOSS IN CAPITAL MARKET DUE TO WHICH I HAD MORTGAGED MY HOME AND PAID THE CREDITORS.
AS YOU CAN SEE MY EARLIER RECORDS WHICH WAS VERY REGULAR WITHOUT ANY DEFAULT FOR SINGLE MONTH. MY TRACK RECORD WAS EXCELLENT BECAUSE I HAD MANAGED MY FUNDS FOR PAYING TIME TO TIME INSTALMENTS. BUT NOW MY LIMIT EXUASTED AND NOW NOT ABLE TO RUN MY DAILY AFFAIRS.
I WOULD REQUEST MY ABN AMRO BANK TO WAIVE OFF MY OUTSTANDING ON THE BASIS OF EARLIER TRACK RECORD IN WHICH WAS PAID NEARLY 10TIMES OF MY OUTSTANDING.
I HUMBLY REQUEST THE BANK TO LOOK INTO MATTER AND STOP HARRASING ME OR MY FAMILY MEMBERS HENCE FORTH, BECAUSE NOTHING CAN BE DONE AT THIS STAGE OF TIME BECAUSE OF CRUNCH OF FINANCE.
HOPING FOR YOUR CO-OPERATION WHAT ELSE CAN I GET FROM BANK
REGARDS,
JAYAPRASAD BANGERA
THIS IS BECAUSE I HAD ASKED MY STATEMENTS WHICH WAS NOT IN RECEIPT BY ME FOR LAST 10 MONTHS INSPITE I WAS PAYING TILL FEB, 2009 WITOUT ANY DISPUTE. NOW ACCIDENTLY I WAS NOT ABLE TO PAY SINCE MAR, 2009 DUE TO HEAVY LOSS IN CAPITAL MARKET DUE TO WHICH I HAD MORTGAGED MY HOME AND PAID THE CREDITORS.
AS YOU CAN SEE MY EARLIER RECORDS WHICH WAS VERY REGULAR WITHOUT ANY DEFAULT FOR SINGLE MONTH. MY TRACK RECORD WAS EXCELLENT BECAUSE I HAD MANAGED MY FUNDS FOR PAYING TIME TO TIME INSTALMENTS. BUT NOW MY LIMIT EXUASTED AND NOW NOT ABLE TO RUN MY DAILY AFFAIRS.
I WOULD REQUEST MY ABN AMRO BANK TO WAIVE OFF MY OUTSTANDING ON THE BASIS OF EARLIER TRACK RECORD IN WHICH WAS PAID NEARLY 10TIMES OF MY OUTSTANDING.
I HUMBLY REQUEST THE BANK TO LOOK INTO MATTER AND STOP HARRASING ME OR MY FAMILY MEMBERS HENCE FORTH, BECAUSE NOTHING CAN BE DONE AT THIS STAGE OF TIME BECAUSE OF CRUNCH OF FINANCE.
HOPING FOR YOUR CO-OPERATION WHAT ELSE CAN I GET FROM BANK
REGARDS,
JAYAPRASAD BANGERA
Hai,
I had a credit card No. [protected] and it got misused on 3/1/09 & 4/01/09 and I informed to customer care to block the card & gave the complete with your complint formate. After wards i have not received any result & i paid the balance which only my usage. afterwards i received the new card i informed the settle my complint, after two months it got blocked.
after wards simply bank is sending the statement & i have getting the calls from some agencies.
last week one person called me for settlement & he affered Rs. 2500/- for settlement. He commited once you paid to 2500/- with in 24 hours your card will be activating and your balance with be writing off.
As per his commitement I deposted to bank Rs. 2500/- after that i have not geting responce from that person I need to know he is from bank of any agency Ph no.[protected].
I need to solve the complete & i want to use the cards. please send the clarity.
I had a credit card No. [protected] and it got misused on 3/1/09 & 4/01/09 and I informed to customer care to block the card & gave the complete with your complint formate. After wards i have not received any result & i paid the balance which only my usage. afterwards i received the new card i informed the settle my complint, after two months it got blocked.
after wards simply bank is sending the statement & i have getting the calls from some agencies.
last week one person called me for settlement & he affered Rs. 2500/- for settlement. He commited once you paid to 2500/- with in 24 hours your card will be activating and your balance with be writing off.
As per his commitement I deposted to bank Rs. 2500/- after that i have not geting responce from that person I need to know he is from bank of any agency Ph no.[protected].
I need to solve the complete & i want to use the cards. please send the clarity.
The Settlement is over but HSBC bank is still sending bills for credit card no. [protected]. Even after the settlement ammount had been given.
Hi Sagar,
We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
I WANT TO INFORM THAT 4 YEARS BACK I USED A ICICI BANK CREDIT CARD(CARD NO-[protected]) AND TIME TO TIME I MADE PAYMENTS ALSO.BUT AFTER SOME TIME I MET WITH SOME FINANCIAL FROBLEM.AT THAT TIME I LOST MY JOB ALSO.BUT I WANT TO SATTLE MY DUES SO 6 MONTHS BACK I CONTACT WITH ICICI BANK CREDIT CARD DEPARTMENT.THEY HELP ME.THEY OFFERED ME SETTLEMENT AMOUNT AT 23000 IN TWO BREKS THAT IS 11500.ONE IN SEP-11 & SECOND IN OCT-11.SO I MADE MY SEP-11 PAYMENTOF 11500 WELL IN TIME.BUT IN OCT-11 MY ONE DAY OLD SON HOSPITLISED IN TULSI HOSPITLE KANPUR(I HAVE ALL THE PAPER).MY SON WAS IN NICU FOR 14 DAYS.I SPENT ALL MONEY WHICH I HAVE I TAKE SOME LOAN FROM MY RELATIVES.AT THE SAME TIME I INFORM ICICI BANK ALSO THAT I AM IN BIG PROBLEM AND ASKED FOR SOME MORE TIME THEY GAVE ME THE TIME.BUT ONCE AGAIN I WAS IN FINANCIL PROBLEM BECAUSE I SPENT 2 LACS IN HOSPITALS.SO PAMENT WAS DELAYED.STILL I AM UNABLE TO PAY BUT SOMEHOW I WANT TO GIVE REMAINING 11500.BUT THEY ASKING FOR 16500.BUT I DO NOT HAVE THIS MUCH OF MONEY.PLEASE HELP ME.I ARRENGED 11500 FOR SATTLEMENT.
THANKS
UPENDRA PRATAP SINGH
KANPUR-[protected]
THANKS
UPENDRA PRATAP SINGH
KANPUR-[protected]
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Resolved
Resolved
Removal my name from RBI defaulter list
| Address: Delhi |
Removal of name from Satyam Base (RBI default list)
Hi,
This is regarding a credit card i had from ABN AMRO Bank, SBI, HSBC Bank, due to some unavoidable situation i couldn't make few payments to this bank against my credit card.
However when i was contacted by the collection department of the bank I made full payment at one go for the settlement amount asked by the bank, but still after six months of making the payment I am fail to build up any financial relationship with any other bank instead of having very good track record with all other bank since ABN AMRO, SBI, HSBC has not removed my name from the Satyam Defaulter List.
Please help me get out of this problem as it has already caused me a lot of trouble. Also let me know why I am in defauler list if I have paid the amount through mutual understanding with bank.
Regard,
Subhash mishra
Hi,
This is regarding a credit card i had from ABN AMRO Bank, SBI, HSBC Bank, due to some unavoidable situation i couldn't make few payments to this bank against my credit card.
However when i was contacted by the collection department of the bank I made full payment at one go for the settlement amount asked by the bank, but still after six months of making the payment I am fail to build up any financial relationship with any other bank instead of having very good track record with all other bank since ABN AMRO, SBI, HSBC has not removed my name from the Satyam Defaulter List.
Please help me get out of this problem as it has already caused me a lot of trouble. Also let me know why I am in defauler list if I have paid the amount through mutual understanding with bank.
Regard,
Subhash mishra
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
statement
its not a complaint i want my monthly statement thro email everymonth my mail id is [protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved View replies
[protected].
DEAR SIR,
REF.: STATEMENT OF CREDIT CARD NO. [protected].
REFRANCE TO THE ABOVE, I AM NOT GETTING MY STATEMENT REGULARLY. LAST MONTH I HAVE NOT RECEIVED MY STATEMENT AND THID CURRANT MONTH ALSO. IF YOU ARE SENDING STATENEMT AT MY MAILING ADDRESS THEN IT IS VERY EASY TO PAY CREDIT CARD PAYMENT.
NOW, I AM REQUESTING YOU TO KINDLY SEND STATEMENT REGULARLY AT MY MAILLING ADDRESS FOR AVOIDING LATE PAYMENT.
THANKING YOU,
MAHENDRA PANCHAL
DEAR SIR,
REF.: STATEMENT OF CREDIT CARD NO. [protected].
REFRANCE TO THE ABOVE, I AM NOT GETTING MY STATEMENT REGULARLY. LAST MONTH I HAVE NOT RECEIVED MY STATEMENT AND THID CURRANT MONTH ALSO. IF YOU ARE SENDING STATENEMT AT MY MAILING ADDRESS THEN IT IS VERY EASY TO PAY CREDIT CARD PAYMENT.
NOW, I AM REQUESTING YOU TO KINDLY SEND STATEMENT REGULARLY AT MY MAILLING ADDRESS FOR AVOIDING LATE PAYMENT.
THANKING YOU,
MAHENDRA PANCHAL
1) [protected]
2)[protected]
with ref.to above no.i have not recd.my statements for this month, will u pl.try to furnish urgently as payment due date is 25th july which is fast approaching.normally i get these before 15th of every month.
thanking you.
2)[protected]
with ref.to above no.i have not recd.my statements for this month, will u pl.try to furnish urgently as payment due date is 25th july which is fast approaching.normally i get these before 15th of every month.
thanking you.
To the authority concern,
Axix Bank
Respected Sir,
I abdul karim jamadar using your cerdit card bearing number [protected] since june 2007 but up till now i have not received your statement card pin number ect. i have repaid time to time according to my knowledge i have to pay some 6000/- Rs. but i have an sms from u that i have to pay 21000/- i went to your local office for statement but no one gave me my statemtnt and no one was bothered to meet me i phoned your excetive even they didnt meet me kindiy considered my complain and get back to me i want to start this services again
thank you
abdul karim jamadar
Axix Bank
Respected Sir,
I abdul karim jamadar using your cerdit card bearing number [protected] since june 2007 but up till now i have not received your statement card pin number ect. i have repaid time to time according to my knowledge i have to pay some 6000/- Rs. but i have an sms from u that i have to pay 21000/- i went to your local office for statement but no one gave me my statemtnt and no one was bothered to meet me i phoned your excetive even they didnt meet me kindiy considered my complain and get back to me i want to start this services again
thank you
abdul karim jamadar
dear sir i subai das my card no:[protected]. sir from last two months i dint got my statement, so my request is that please send me my statement via e-mail, that my e-mail addres is [protected]@yahoo.com. thanking you.
we want complet statement since last 6 months my credit card account no.is [protected] please send my stetment on my id
Non receive of credit card statement wide card no [protected]
further please contact [protected]
Regards,
N. Srinivasa Rao
further please contact [protected]
Regards,
N. Srinivasa Rao
Due to the non receipt of statement i coul'd not make payments on time now my card has been blocked kindly send me the total out standing payment by statement, so that i can make the total payment for My referred card No. [protected]
Kindly do the needful at the earliest.
and active my card as early possible please.
Regards,
N. Srinivasa Rao
[protected]
Kindly do the needful at the earliest.
and active my card as early possible please.
Regards,
N. Srinivasa Rao
[protected]
Dear Sir,
I Have a ABN AMro Bank Credit card from last year August 2007
Card No [protected] i am using this card But since Begining i have not received any statement from ABN Amro Bank .
You are requested to send me the latest two months back statement on urgent basis .on Address Mentioned BElow .Or by email it's urgent .
Sunil R Joshi
Plot No 281 Bhosale Village,
Opp Power House
Phursungi -
Pune- 412308
M NO [protected]
Please Update my Address on your record for further Corrospondance .
& Deleted the address Existing rajni Combustion Pvt Ltd
Office No 101 MPJ Chambers Wakdewadi Pune- 411003
Thanks & Regards
Sunil Joshi
[protected]@yahoo.co.in
I Have a ABN AMro Bank Credit card from last year August 2007
Card No [protected] i am using this card But since Begining i have not received any statement from ABN Amro Bank .
You are requested to send me the latest two months back statement on urgent basis .on Address Mentioned BElow .Or by email it's urgent .
Sunil R Joshi
Plot No 281 Bhosale Village,
Opp Power House
Phursungi -
Pune- 412308
M NO [protected]
Please Update my Address on your record for further Corrospondance .
& Deleted the address Existing rajni Combustion Pvt Ltd
Office No 101 MPJ Chambers Wakdewadi Pune- 411003
Thanks & Regards
Sunil Joshi
[protected]@yahoo.co.in
I am not getting statement of account either bi email or hard copy. How to pay in time?
i m not ricive statement so please send statement[protected]to1-4-2009.
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Resolved
credit card statement
| Address: Pune, Maharashtra |
Sir,
we are paid u r amound full & final but u r again the demand of payments
please send the my credit card statement. We inform to u again i am a going to the customer court
we are paid u r amound full & final but u r again the demand of payments
please send the my credit card statement. We inform to u again i am a going to the customer court
Aug 14, 2020
Complaint marked as Resolved View replies
statement of feb.2008 timly I have given a cheque and and recieved a call from barclay that
the cheque was returened from my bank as per our talk by phone that time they told me to
give fresh cheque and also promised not to charge late payment, so immedialtly I have given
a fresh cheque,
in the next statement again late payment was charged of the last statement and also late
payment was charged in the next statementas I have given pament timly I have requested by
phone for reversal of charges, but not got any responce, again in the next statement they
charged late payment, several times tried to contact by phone due to some problem of barclay
phone could not contaacted, so send them a request by e-mail, Last statement in the april
Total dues shows Rs9987.48 and transaction amount was 7300.00 not getting any proper
responce regarding settelement so O have given a cheque of Rs 7300.00 on 30.4.2008 and for
balance of 2687.48 requested by email to settle this problem and every week send them
reminders after 30/45 recived areplythat it will not reverse since last 30 days several
times requested by phone and emails to settle the problem.recived only reply by email that
as per last stament total amount was 9987.48 and was paid only 7300.00 so therefore no revarsal.
Again I have requested by phone and emails the amount which are gunine I can pay, every times got reply to pay full amount, which are not gunine, why I will the late payment charges as I have given payment timly, the promlem was created from feb.2008 statement due to return of cheque and after promise they not given revesal so I can pay that amount only, sending e mails regularly and not getting any reply, they are increasing amounts every month with late payment and interest, and after april 2008 I have not recived any statement. On every emails Also requested to send the adress where O can return your credit card but not given theor adress to return the credit card, so I have damages the card and send them after scan with e mai attachement.I would request you to please help and advise me to solve the problem, Barclay bank service is very poor, and not solving this problem their plan are only to increse the amounts every month.
Thanking you,
Shahbaz ahmad khan,
barclay damaged credit card no.[protected]
mob.no.[protected]
the cheque was returened from my bank as per our talk by phone that time they told me to
give fresh cheque and also promised not to charge late payment, so immedialtly I have given
a fresh cheque,
in the next statement again late payment was charged of the last statement and also late
payment was charged in the next statementas I have given pament timly I have requested by
phone for reversal of charges, but not got any responce, again in the next statement they
charged late payment, several times tried to contact by phone due to some problem of barclay
phone could not contaacted, so send them a request by e-mail, Last statement in the april
Total dues shows Rs9987.48 and transaction amount was 7300.00 not getting any proper
responce regarding settelement so O have given a cheque of Rs 7300.00 on 30.4.2008 and for
balance of 2687.48 requested by email to settle this problem and every week send them
reminders after 30/45 recived areplythat it will not reverse since last 30 days several
times requested by phone and emails to settle the problem.recived only reply by email that
as per last stament total amount was 9987.48 and was paid only 7300.00 so therefore no revarsal.
Again I have requested by phone and emails the amount which are gunine I can pay, every times got reply to pay full amount, which are not gunine, why I will the late payment charges as I have given payment timly, the promlem was created from feb.2008 statement due to return of cheque and after promise they not given revesal so I can pay that amount only, sending e mails regularly and not getting any reply, they are increasing amounts every month with late payment and interest, and after april 2008 I have not recived any statement. On every emails Also requested to send the adress where O can return your credit card but not given theor adress to return the credit card, so I have damages the card and send them after scan with e mai attachement.I would request you to please help and advise me to solve the problem, Barclay bank service is very poor, and not solving this problem their plan are only to increse the amounts every month.
Thanking you,
Shahbaz ahmad khan,
barclay damaged credit card no.[protected]
mob.no.[protected]
Dear Sir/Mam
I am Axis Bank Credit Card Holder this month without sending the monthly statement ( by post nor by email) u people sent a sms dated on 04-10-08 at 8.45 pm to pay the amount. I dont know how many days before u send the statement to the customer pls let me know immediately. if we make the payment late u collect late fee so what to do for this.
Sincerly
R. James
I am Axis Bank Credit Card Holder this month without sending the monthly statement ( by post nor by email) u people sent a sms dated on 04-10-08 at 8.45 pm to pay the amount. I dont know how many days before u send the statement to the customer pls let me know immediately. if we make the payment late u collect late fee so what to do for this.
Sincerly
R. James
My credit card no. is [protected]. this is regarding my last month statement in which you have added overlimit usage charge. the statement date is 15/6/2009. actually there is a credit on 12/6/2009 in the credit card account which is not shown in the statement. if this is reversed in the statement, there is no overlimit usage. could you please do the needful?
moreover, i want to increase credit limit. please guide me whom to contact for this.
moreover, i want to increase credit limit. please guide me whom to contact for this.
Respected Sir,
As I have sent a complaint to you last month that I have taken Rs 13500/ from you as a loan on EMI basis & I have return the EMI payment month by month through the cheque. But inspite of all this my standing amount was not come down. Sir, on my last month complaint, I have got a call from your customer care department & they were told me that my account has sattled & now I have paid only Rs 7000/
Sir, I have made that payment last month, but till the call has been coming for the payment. Sir please closed these calls & my settlemen letter should be sent me as soon as possible.
Sir, I am very dissatisfied to your service & your staff behaviour, so please my credit card no. [protected] must be close, now I am not keep this
Thanks & Regards
Abdul Hamid
As I have sent a complaint to you last month that I have taken Rs 13500/ from you as a loan on EMI basis & I have return the EMI payment month by month through the cheque. But inspite of all this my standing amount was not come down. Sir, on my last month complaint, I have got a call from your customer care department & they were told me that my account has sattled & now I have paid only Rs 7000/
Sir, I have made that payment last month, but till the call has been coming for the payment. Sir please closed these calls & my settlemen letter should be sent me as soon as possible.
Sir, I am very dissatisfied to your service & your staff behaviour, so please my credit card no. [protected] must be close, now I am not keep this
Thanks & Regards
Abdul Hamid
Dear sir,
I am Mr.JAR.Kumar. myson Mr.ARK.Joseph christy ICICI Credit card No.[protected].
Please send me statement copy for following adress
Mr.ARK.Joseph Christy,
No.21.3rd cross, vayalur road,
Trichy - 620017
mobile no
[protected]
thank you
I am Mr.JAR.Kumar. myson Mr.ARK.Joseph christy ICICI Credit card No.[protected].
Please send me statement copy for following adress
Mr.ARK.Joseph Christy,
No.21.3rd cross, vayalur road,
Trichy - 620017
mobile no
[protected]
thank you
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Illegal Harassment
| Address: Bhopal, Madhya Pradesh |
Dear Sir,
Standard Chartered Bank had provide me Credit Card No.[protected] in 2004 and due to i feel non comfort i had ask for settlement to the authority who is collecting cash from me every month. He asked me that he has to discuss what bank consult aurthorities.After discussed with bank authorities on phone and also take the authorities on phone Its come to full and final settlement on 8000/-. I had paid the same and get receipts of the same. They ensurred that letter of settlement will be provide me shortly but they had not provided the same.Credit card had destroyed by the authority in front of me which was expired in 2005 and after 5 years i recd a call from bank in march 2010 that you have to pay 41000/-dues labiled on you.I meet with Bank officer at Bank and asked for provided the details of dues when i had given the payment of Final settlement but they refused to provide the same and also instructed me that my name is reflected in Defaulter list and I can't get any loan from any bank in furture.No statements of dues recd from Bank or no bank authority informed me for dues in passed 5 years period. It is clear that bank is generating his own rules and regulation and able to cheat with customers. In this regard i want your to help to stop the cheating and hardly action on the bank and i also request to withdraw my name from defaulter list immediately.
Arun Kumar Pareek
Standard Chartered Bank had provide me Credit Card No.[protected] in 2004 and due to i feel non comfort i had ask for settlement to the authority who is collecting cash from me every month. He asked me that he has to discuss what bank consult aurthorities.After discussed with bank authorities on phone and also take the authorities on phone Its come to full and final settlement on 8000/-. I had paid the same and get receipts of the same. They ensurred that letter of settlement will be provide me shortly but they had not provided the same.Credit card had destroyed by the authority in front of me which was expired in 2005 and after 5 years i recd a call from bank in march 2010 that you have to pay 41000/-dues labiled on you.I meet with Bank officer at Bank and asked for provided the details of dues when i had given the payment of Final settlement but they refused to provide the same and also instructed me that my name is reflected in Defaulter list and I can't get any loan from any bank in furture.No statements of dues recd from Bank or no bank authority informed me for dues in passed 5 years period. It is clear that bank is generating his own rules and regulation and able to cheat with customers. In this regard i want your to help to stop the cheating and hardly action on the bank and i also request to withdraw my name from defaulter list immediately.
Arun Kumar Pareek
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non receipt of statement
| Address: Ludhiana, Punjab |
I have not recd statement for the month of feb,2010
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We have not received credit card statement for the period of 03/03/2007 to 02/04/2007 on credit card no. [protected]. I have complained on telephone more than 20 times and through e-mail on e-mail id [protected]@hsbc.co.in. But sorry to say i have not received the statement and every time, you charged financial charges + service tax and so many other charges. I am tired to complain to your people. I hope you will look into this matter and send me the staement for this above period to make the payment from my side. Otherwise, in future, i will not make any payment to you for old outstanding plus other charges.
dear sir
during this month i received a sms that my credit card statement has been on my above email. but till today i have neither received the postal nor mail statement.only o/s i can know online.kindly send my statement by both the ways as u used to do till last month.by postal once we come to know yr offers also.one more thing my purchases are for rs 11250/88 & points earned is nill .howcome it is possible.kindly look into the matter.i hope for early reply
vandana roy
13.10.08
during this month i received a sms that my credit card statement has been on my above email. but till today i have neither received the postal nor mail statement.only o/s i can know online.kindly send my statement by both the ways as u used to do till last month.by postal once we come to know yr offers also.one more thing my purchases are for rs 11250/88 & points earned is nill .howcome it is possible.kindly look into the matter.i hope for early reply
vandana roy
13.10.08
I lost my credit card no.[protected] while on tour to ALLAHABAD. I have since blocked the card.
Earlier on information on my mobile ([protected]) I deposited outstanding dues amounting to Rs.30, 290 only.
On coming back home I checked my e-mail and did not find the statement for this amount.(MARCH 2013 )
Kind send one.
Thanks and regards.
Romesh Pandey
1075/ 36 D
CHANDIGARH 160036
(romesh.[protected]@yahoo.in )
Earlier on information on my mobile ([protected]) I deposited outstanding dues amounting to Rs.30, 290 only.
On coming back home I checked my e-mail and did not find the statement for this amount.(MARCH 2013 )
Kind send one.
Thanks and regards.
Romesh Pandey
1075/ 36 D
CHANDIGARH 160036
(romesh.[protected]@yahoo.in )
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Harrasment
| Address: Maharashtra |
Dear Sir,
I Prabhakar A Yadav DOB :[protected] had an account with HDFC Bank which is currently not Active and there are no dues to be paid by me to your bank, which I have confirmed with HDFC Bank for the period I had an account with your bank, to be more precise I had never used a credit card of HDFC Bank till then.
This is to inform you about a Recovery Agent ( Name as told to me : Mr. Rashid and Phone no :[protected] of HDFC Bank making harassment and threatening calls using abusive and foul language to me on my personal and official numbers and was treating me that he would come to my office too, despite knowing the fact that I am not the required and concerned person whom he should be calling for his unpaid dues. The person whom he was referring to was Prabhakar Ganpat Shelke which is genuinely not my identity. The correct information for myself is as given above.
I am unaware of where he got my phone details and my office details ( Address, Phone numbers ) which should not be shared with anyone since I am not an account holder with you .If I get the same calls from him again either on my phone or my office numbers, then I would like to inform you that I will take necessary actions against all the inconvenience caused to me from your bank by informing the police.
Please and hope you will take necessary actions against this matter and solve the issue at the earliest.
Regards
Prabhakar Yadav
I Prabhakar A Yadav DOB :[protected] had an account with HDFC Bank which is currently not Active and there are no dues to be paid by me to your bank, which I have confirmed with HDFC Bank for the period I had an account with your bank, to be more precise I had never used a credit card of HDFC Bank till then.
This is to inform you about a Recovery Agent ( Name as told to me : Mr. Rashid and Phone no :[protected] of HDFC Bank making harassment and threatening calls using abusive and foul language to me on my personal and official numbers and was treating me that he would come to my office too, despite knowing the fact that I am not the required and concerned person whom he should be calling for his unpaid dues. The person whom he was referring to was Prabhakar Ganpat Shelke which is genuinely not my identity. The correct information for myself is as given above.
I am unaware of where he got my phone details and my office details ( Address, Phone numbers ) which should not be shared with anyone since I am not an account holder with you .If I get the same calls from him again either on my phone or my office numbers, then I would like to inform you that I will take necessary actions against all the inconvenience caused to me from your bank by informing the police.
Please and hope you will take necessary actions against this matter and solve the issue at the earliest.
Regards
Prabhakar Yadav
Aug 14, 2020
Complaint marked as Resolved View replies
Hi,
I am having a credit card #[protected] been usins it a while, i requested many a times to close it..called up customer care so many time asking for solution..they committed a call back and different SR and complanit no but no use ...no one calls up and no action has been taken on it..please suggest what to do .should i go to consumer court for this...My tax and outstanding increasing day by day..and i can do much about it..my mobile no are [protected] and [protected]...need immediate help on this...
I am having a credit card #[protected] been usins it a while, i requested many a times to close it..called up customer care so many time asking for solution..they committed a call back and different SR and complanit no but no use ...no one calls up and no action has been taken on it..please suggest what to do .should i go to consumer court for this...My tax and outstanding increasing day by day..and i can do much about it..my mobile no are [protected] and [protected]...need immediate help on this...
Credit Card — Unnecessary harrasment
, Ambar Ghoshal Just don't get your point about your blocking of My Credit Card No - [protected] ( Master Card ). Regarding my Credit Card use, no mentioned has been made that, i should use the card atleast once in a year.I have also Credit Cards of different companies that I have not used for 3-4 consequitive years, and they have not blocked my cards at all .again with such low credit limit Of Rs 10000/-, i can hardly make any payment. so what is the use of naming it A Life Time Free Card.It seems now, i am finishing your job fully by cancelling
my credit card and so you will receive the card in Four ( 4 ) pieces. I am giving you Two (2) options.No (1) Either you increase my Limit To Atleast Rs 40000/- or No(2) Simply decacivate my card permanently. Your response should be given within 7 Working days Only through SMS Ph No( [protected] ), Remember Only Through SMS.
Thanking you
Your Sincerely
Ambar ghoshal
100/1, jyotish Roy Road
New Alipore
Kolkata - 700053
Phone No - +[protected]
Mobile No - [protected]
My card Details
Card No - [protected] ( Master Card )
Valid From 05/07 To 05/11.
Hi Team,
This is to bring to your notice that we have been HARRASED by HSBC credit card department for no reason. I do not even have an account nor I owe any credit card however; today morning i.e 4th May '09 i recieve a credit card statement stating 'Net Outstanding balance' of Rs.56, 683.23/-. I do not owe this piece of paper and please do not try to contact/send any more statements like these. A letter from court would be reaching you in regards to the same shortly.
On top of it, whenever a customer calls for any query/help there's no response from your customer service. You end up calling 10times and get to submit a complaint online like this, which even i m not sure would be taken care off or not.
Thanks
Ashima
This is to bring to your notice that we have been HARRASED by HSBC credit card department for no reason. I do not even have an account nor I owe any credit card however; today morning i.e 4th May '09 i recieve a credit card statement stating 'Net Outstanding balance' of Rs.56, 683.23/-. I do not owe this piece of paper and please do not try to contact/send any more statements like these. A letter from court would be reaching you in regards to the same shortly.
On top of it, whenever a customer calls for any query/help there's no response from your customer service. You end up calling 10times and get to submit a complaint online like this, which even i m not sure would be taken care off or not.
Thanks
Ashima
Dear Mr. Banerjee,
We will be happy to help you. Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
We will be happy to help you. Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
Credit Card — Unnecessary harrasment of customer
THIS IS TO INFORM YOU THAT I HAVE SETTELED MY CREDIT CARD LAST YEAR BUT TILL TODAY I.E 7TH MAY 2009 THERE ARE CALLS COMING FROM ICICI BANK CREDIT CARD SECTION FOR PAYEMENT AS THOUGH I AM HAVING THE N.O.C OF THE SETTLEMENT FROM ONE OF THE BANKS REPRESENTATIVE MR.GAURAV KHARE OF SHALIMAR TOWER, HAZRATGANJ, LUCKNOW.HSBC Credit Card — Harrasment from the Bank for outstanding dues
Dear Sir,I had a Credit Card from HSBC and it is more than 3 years that the card is expired. I had paid all the money that I owed them. I was told that the credit card was free but they charged me for the annual fee for 2000 rupees which I refused to pay. They have added interest and unknown charged inspite of me calling for cancellation and explaining the situation. Now some guys are calling me and harrassing me for money and disturbing me mentally. Please look into the situation and relieve me from this harrassment.
Hello Sir / Madam this is to bring you the kind consideration that we had lot of Harrasment from credit card dept. the collection boys comes at home & had given damkhis to my mom where as she is already not feeling well. due to financial condition we had requested that please be kind to make payments later but they are not listening given police dhamkis saying my mom that they will take her there. so such types of Harrasment are going on so please help us out wht step should be taken aginst this people or if any concern person we can have talk then please send us the No. & name so that we can have talk against this thing happening.
Thanking You
Your's Faithfully
Priyesh
Thanking You
Your's Faithfully
Priyesh
HDFC Bank — Harrasment (Bad words)
Dear Sir,I Prabhakar A Yadav DOB :[protected] had an account with HDFC Bank which is currently not Active and there are no dues to be paid by me to your bank, which I have confirmed with HDFC Bank for the period I had an account with your bank, to be more precise I had never used a credit card of HDFC Bank till then.
This is to inform you about a Recovery Agent ( Name as told to me : Mr. Rashid and Phone no :[protected] of HDFC Bank making harassment and threatening calls using abusive and foul language to me on my personal and official numbers and was treating me that he would come to my office too, despite knowing the fact that I am not the required and concerned person whom he should be calling for his unpaid dues. The person whom he was referring to was Prabhakar Ganpat Shelke which is genuinely not my identity. The correct information for myself is as given above.
I am unaware of where he got my phone details and my office details ( Address, Phone numbers ) which should not be shared with anyone since I am not an account holder with you .If I get the same calls from him again either on my phone or my office numbers, then I would like to inform you that I will take necessary actions against all the inconvenience caused to me from your bank by informing the police.
Please and hope you will take necessary actions against this matter and solve the issue at the earliest.
Regards
Prabhakar Yadav
Dear Mr. Prabhakar,
We would like to apologize on behalf of the bank agent – all our representatives are required to follow strict guidelines with respect to their tone and manner of interaction with customers, and we sincerely regret any distress caused to you. We would also like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your complaint and contact details. Please include the id TTU[protected] in the subject line of your email. As soon as receive this information, a bank representative shall contact you.
Regards, Customer Assistance, HDFC Bank
We would like to apologize on behalf of the bank agent – all our representatives are required to follow strict guidelines with respect to their tone and manner of interaction with customers, and we sincerely regret any distress caused to you. We would also like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your complaint and contact details. Please include the id TTU[protected] in the subject line of your email. As soon as receive this information, a bank representative shall contact you.
Regards, Customer Assistance, HDFC Bank
If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:
Here is the link, go to complaint form:
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159
Share this with other victims as well and spread consumer awareness.
Here is the link, go to complaint form:
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159
Share this with other victims as well and spread consumer awareness.
Hello,
I am swetha, some ICICI people called about past dues of a credit card which they say i had in 2005. To my knowledge all the the dues were cleared way back n 2007/2008. I even was give the settlement notice. Now from no where some ICICI representative calls me and my other extended family and talk all non sense.
They say I have a due of around 24, 000 rupees. After 7 years. some one calls, infact they call my cousins and torture them .
I dont know what ethics and process ICICI follows. But I would sincerely appreciate if you can come with details of all the payments we made and talk to me directly and not my sisters/cousins.
You can always reach me at [protected]@gmail.com
Appreciate a quick response from ICICI
I am swetha, some ICICI people called about past dues of a credit card which they say i had in 2005. To my knowledge all the the dues were cleared way back n 2007/2008. I even was give the settlement notice. Now from no where some ICICI representative calls me and my other extended family and talk all non sense.
They say I have a due of around 24, 000 rupees. After 7 years. some one calls, infact they call my cousins and torture them .
I dont know what ethics and process ICICI follows. But I would sincerely appreciate if you can come with details of all the payments we made and talk to me directly and not my sisters/cousins.
You can always reach me at [protected]@gmail.com
Appreciate a quick response from ICICI
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Resolved
Resolved
late fee charges
dear sir,
i have recd my extenion cards of icici ,old card validity 28/2/2010,new cards validityfeb2014
but both cards not working for payment transaction.
i had also recd. statement dt 6/3/2010 for the month of 5 feb to 5 mar2010 you are showing total outstanding 5270.83 &also debit rs 630.92/- late fee&other charges,but as my records no out standing pending,if any pending plese send me statement which month outstanding stii there.
i have also talked to customer service centre41718000/[protected]
but my card no is not valid .no help recd from cmputerised communication system.
pl reverselate charges rs 630.92/- in my account,i had already made the payment as per your statement recived to me.
pl confirm urgently so bal. payment deposit by me in two days
after your confirmation.
regards
sunilmaheshwari
[protected]
i have recd my extenion cards of icici ,old card validity 28/2/2010,new cards validityfeb2014
but both cards not working for payment transaction.
i had also recd. statement dt 6/3/2010 for the month of 5 feb to 5 mar2010 you are showing total outstanding 5270.83 &also debit rs 630.92/- late fee&other charges,but as my records no out standing pending,if any pending plese send me statement which month outstanding stii there.
i have also talked to customer service centre41718000/[protected]
but my card no is not valid .no help recd from cmputerised communication system.
pl reverselate charges rs 630.92/- in my account,i had already made the payment as per your statement recived to me.
pl confirm urgently so bal. payment deposit by me in two days
after your confirmation.
regards
sunilmaheshwari
[protected]
Aug 14, 2020
Complaint marked as Resolved View replies
my problem is i am sever delivered with the bill on time and then the late payment fee is charged on me. this has happened on numerous occasions. inspite of asking them to discontinue my card and send me a final settlement amount, they still keep asking for the running payment!
Dear Sunil,
We have made a note of your contact number.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
We have made a note of your contact number.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
From:
M Senthilkumar
1/166, 6th North Street,
Poolangudi Colony,
HAPP (Post),
Tiruchirapalli – 620 025.
To:
The Consumer Forum
Respected Sir,
Sub Credit Card Insurance Scheme Complaint – Reg.
Ref ICICI Credit Card No. [protected].
I introduce my self Mr M Senthilkumar residing at Tiruchirapalli and have ICICI Credit Card No. [protected] since Jan 2005.
I have a credit card for past 5 years, used promptly and make the payment perfectly in time. After that I am gradually stop the credit card transactions and maintain nil balance. In Nov 2009, I am received continuous calls from ICICI Credit Card Call centre regarding ICICI Lombard Insurance. Initially I refused again and again they make a call and pressurize me to put ICICI Insurance through Credit Card. They told me for just Rs.250/- per monthly. After 6th call only I accept this insurance scheme and make the payment regularly. In March & April 2010 I went to Mumbai for SAP Training, during that time I cannot pay 2 months payment in time. After return to Tamilnadu I contact ICICI Credit Card Helpline and explain my situation and request them to reverse the late payment charges, the phone banking officers also accept it and agreed to reverse the late payment charges in subsequent bill, then I pay a sum of Rs.554/- for two month dues in one short. But it was not reversed in the subsequent bills. So I get alarming and insist request them to close the credit card immediately, they accept my request and ask to pay Rs.1200/-. After that I am paid Rs.1200/- in July 10. Now the ICICI Credit Card was de-activated, but the bill was raised in my name again and again upto till date.
In this issue we wish to bring to your kind notice the followings points:-
1. First of all I am not ask any quires to them regarding Insurance schemes.
2. My monthly due is Rs.277/- but they are charged late payment charges of 144% of my due amount + Interest + Due amount per month.(i.e.Rs.277 + 400 + 23 = 700/-).
3. I have received only one policy document with premium amount of Rs. …….. but my outstanding amount is three times of this premium amount.
4. One day I received the call from their call centre, one woman ask me regarding credit card payment and threatening me very hoarsely. She was blackmail me to put a complaint to Credit Information Bureau India Ltd (CIBIL).
5. The credit card validity period was from Jan 2005 to Jan 2009. The validity period was also expired 19 months.
I request to Reserve Bank of India Officer, to short out this issue and give the further guidance to me in this regard.
Thanking you,
Yours faithfully,
M Senthilkumar.
M Senthilkumar
1/166, 6th North Street,
Poolangudi Colony,
HAPP (Post),
Tiruchirapalli – 620 025.
To:
The Consumer Forum
Respected Sir,
Sub Credit Card Insurance Scheme Complaint – Reg.
Ref ICICI Credit Card No. [protected].
I introduce my self Mr M Senthilkumar residing at Tiruchirapalli and have ICICI Credit Card No. [protected] since Jan 2005.
I have a credit card for past 5 years, used promptly and make the payment perfectly in time. After that I am gradually stop the credit card transactions and maintain nil balance. In Nov 2009, I am received continuous calls from ICICI Credit Card Call centre regarding ICICI Lombard Insurance. Initially I refused again and again they make a call and pressurize me to put ICICI Insurance through Credit Card. They told me for just Rs.250/- per monthly. After 6th call only I accept this insurance scheme and make the payment regularly. In March & April 2010 I went to Mumbai for SAP Training, during that time I cannot pay 2 months payment in time. After return to Tamilnadu I contact ICICI Credit Card Helpline and explain my situation and request them to reverse the late payment charges, the phone banking officers also accept it and agreed to reverse the late payment charges in subsequent bill, then I pay a sum of Rs.554/- for two month dues in one short. But it was not reversed in the subsequent bills. So I get alarming and insist request them to close the credit card immediately, they accept my request and ask to pay Rs.1200/-. After that I am paid Rs.1200/- in July 10. Now the ICICI Credit Card was de-activated, but the bill was raised in my name again and again upto till date.
In this issue we wish to bring to your kind notice the followings points:-
1. First of all I am not ask any quires to them regarding Insurance schemes.
2. My monthly due is Rs.277/- but they are charged late payment charges of 144% of my due amount + Interest + Due amount per month.(i.e.Rs.277 + 400 + 23 = 700/-).
3. I have received only one policy document with premium amount of Rs. …….. but my outstanding amount is three times of this premium amount.
4. One day I received the call from their call centre, one woman ask me regarding credit card payment and threatening me very hoarsely. She was blackmail me to put a complaint to Credit Information Bureau India Ltd (CIBIL).
5. The credit card validity period was from Jan 2005 to Jan 2009. The validity period was also expired 19 months.
I request to Reserve Bank of India Officer, to short out this issue and give the further guidance to me in this regard.
Thanking you,
Yours faithfully,
M Senthilkumar.
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Dear sir,
I have applied SBI credit card through your sales executive .He has taken my all documents along with my application.but still i ma not recived my new card or satus.Please give me a feeed back as early as possible.
My DOB 21.02.1976
Mobile No.[protected]...
I have applied SBI credit card through your sales executive .He has taken my all documents along with my application.but still i ma not recived my new card or satus.Please give me a feeed back as early as possible.
My DOB 21.02.1976
Mobile No.[protected]...
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Resolved
Resolved
IMPOSING PENALTY
Just to share some facts regarding some transactions with my credit card ([protected]) of ICICI bank:
a) As per the statement dated 3/11/2009 outstanding showed was Rs 6367.57
b) Accordingly a cheque (Cheque No: 253442 HDFC BANK dated 16/11/2009) was issued by me favoring ICICI Bank Credit Card [protected].
c) On 26/11/2009,I was informed by your credit card department that the above cheque drawn by me was a stale cheque and requested me to issue a fresh cheque .I was informed accordingly that a person will be coming to me the very next day to collect the cheque for which no late payment fees will be charged. I asked repeatedly the credit card department the reason for considering the cheque as stale cheque, but failed to get any reply. Accordingly I requested the department to return me back the cheque which was not done till date. I enquired HDFC bank about such happening but they told that they don’t have such feedback against the said cheque. Without wasting a moment I handed over a fresh cheque (Cheque No: 253443 HDFC BANK amounting to Rs 6368) to the bank person.
d) As per the statement dated 3/12/2009 fine charged for above transaction was Rs 769.90 that was paid immediately on 18/12/2009.
e) As per statement dated 3/2/2010,I was charged cheque pick up fee of Rs100 along with service tax.
Cheque was collected from me on 27/11/2009 and cheque pick up charges were levied on Feb’10. If it had been a genuine fee it would have been reflected in the statement dated 3/12/2009 where I had been charged a lot of fees for the above transaction. I feel that your credit card department is trying to generate new ways and means to collect money from me for which I am not ready to pay.
With Regards
Tapas Kumar Sen
Niharika Appartments, Flat-12,
485 Swamivivekananda Road,
West Rajapur,
Kolkata-700032
a) As per the statement dated 3/11/2009 outstanding showed was Rs 6367.57
b) Accordingly a cheque (Cheque No: 253442 HDFC BANK dated 16/11/2009) was issued by me favoring ICICI Bank Credit Card [protected].
c) On 26/11/2009,I was informed by your credit card department that the above cheque drawn by me was a stale cheque and requested me to issue a fresh cheque .I was informed accordingly that a person will be coming to me the very next day to collect the cheque for which no late payment fees will be charged. I asked repeatedly the credit card department the reason for considering the cheque as stale cheque, but failed to get any reply. Accordingly I requested the department to return me back the cheque which was not done till date. I enquired HDFC bank about such happening but they told that they don’t have such feedback against the said cheque. Without wasting a moment I handed over a fresh cheque (Cheque No: 253443 HDFC BANK amounting to Rs 6368) to the bank person.
d) As per the statement dated 3/12/2009 fine charged for above transaction was Rs 769.90 that was paid immediately on 18/12/2009.
e) As per statement dated 3/2/2010,I was charged cheque pick up fee of Rs100 along with service tax.
Cheque was collected from me on 27/11/2009 and cheque pick up charges were levied on Feb’10. If it had been a genuine fee it would have been reflected in the statement dated 3/12/2009 where I had been charged a lot of fees for the above transaction. I feel that your credit card department is trying to generate new ways and means to collect money from me for which I am not ready to pay.
With Regards
Tapas Kumar Sen
Niharika Appartments, Flat-12,
485 Swamivivekananda Road,
West Rajapur,
Kolkata-700032
Aug 14, 2020
Complaint marked as Resolved View replies
Dear Tapas,
We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
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Resolved
Resolved
full & final settlement
Date: 15/02/10
To,
HDFC BANK CREDIT CARD DIVISION,
P.O.BOX NO: 8654
THIRUVANMIYUR POST
CHENNAI – 600 041
Fax:[protected]
Dear Ms.Sujatha,
Sub: Full and final settlement of Credit Card NO: [protected]
Ref: your mail dated 15/02/10
With reference to the above subject I would like to inform you that I clearly informed in my mail that I wanted to close my credit card account after deducting all my late payment charges and even the financial charges because I already paid double the amount I swiped, now I don’t want any EMI facility when iam in need of that facility you not provided now I a wanted to close my credit card due with one shot.
I clearly mentioned in earlier mail itself iam not using [protected]@YAHOO.COM email id actually I forgotten that password, now there is no use by sending last six months statement to my Email id and physical statement to mailing address. Once again I hereby confirming you that I changed my address and even email also and informed the same to your customer care services, now I don’t want any statement just inform your Customer Service Executives to call my cell, my number is [protected]. You mentioned about my outstanding dues only part of that outstanding I can settle towards full and final settlement and I wanted to close this issue as soon as possible. Thanks for your appreciation of my patience and even your regret to my inconvenience now I am not in position to receive this situation in patience. Once again I am requesting you that please my close my account as soon as possible.
Awaiting for your reply.
Regards,
Shailaja Shetty
M:[protected]
Email:[protected]@gmail.com
To,
HDFC BANK CREDIT CARD DIVISION,
P.O.BOX NO: 8654
THIRUVANMIYUR POST
CHENNAI – 600 041
Fax:[protected]
Dear Ms.Sujatha,
Sub: Full and final settlement of Credit Card NO: [protected]
Ref: your mail dated 15/02/10
With reference to the above subject I would like to inform you that I clearly informed in my mail that I wanted to close my credit card account after deducting all my late payment charges and even the financial charges because I already paid double the amount I swiped, now I don’t want any EMI facility when iam in need of that facility you not provided now I a wanted to close my credit card due with one shot.
I clearly mentioned in earlier mail itself iam not using [protected]@YAHOO.COM email id actually I forgotten that password, now there is no use by sending last six months statement to my Email id and physical statement to mailing address. Once again I hereby confirming you that I changed my address and even email also and informed the same to your customer care services, now I don’t want any statement just inform your Customer Service Executives to call my cell, my number is [protected]. You mentioned about my outstanding dues only part of that outstanding I can settle towards full and final settlement and I wanted to close this issue as soon as possible. Thanks for your appreciation of my patience and even your regret to my inconvenience now I am not in position to receive this situation in patience. Once again I am requesting you that please my close my account as soon as possible.
Awaiting for your reply.
Regards,
Shailaja Shetty
M:[protected]
Email:[protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved View replies
To
THE MANAGER (CREDIT CARD)
CITI BANK
NEW DELHI
Sub.:- Card No. - [protected]
Sir
I used your above credit card. Due to some reason I stopped the use of card. On Dated - September 11, 2004, I received a letter, where you asked to deposit Rs. 11066.00 (eleven thousand sixty-six only), to close the matter.
Before this above letter your representative visit & telephonic talk with some senior personal in his presence. The matter was finalized & we deposit Rs. 5000.00 (five thousand) with a slip of full & final amount. On assurance that citi Bank will send us N.O.C within 15 days.
But now cibil showing Rs. 8800000.00 (eighty – eight lacs.)outstanding.
I could not understand your bank policy. Once you settle the account & on other hand you issue un lawful letter.
You are requested please settle this account & inform us.
Thanking you
With regards
Vinod Maheshwari
THE MANAGER (CREDIT CARD)
CITI BANK
NEW DELHI
Sub.:- Card No. - [protected]
Sir
I used your above credit card. Due to some reason I stopped the use of card. On Dated - September 11, 2004, I received a letter, where you asked to deposit Rs. 11066.00 (eleven thousand sixty-six only), to close the matter.
Before this above letter your representative visit & telephonic talk with some senior personal in his presence. The matter was finalized & we deposit Rs. 5000.00 (five thousand) with a slip of full & final amount. On assurance that citi Bank will send us N.O.C within 15 days.
But now cibil showing Rs. 8800000.00 (eighty – eight lacs.)outstanding.
I could not understand your bank policy. Once you settle the account & on other hand you issue un lawful letter.
You are requested please settle this account & inform us.
Thanking you
With regards
Vinod Maheshwari
Dear sir,
I have a card of Centurion Bank Of Punjab no-[protected], i am trying to settle the card from last three months, i have spoken to call centre several time but i am not getting a proper response from your end, please look into the matter & do the needful at earliest.
Thanks & Regards
PRADIP KUMAR DAS
MOB:- [protected].
I have a card of Centurion Bank Of Punjab no-[protected], i am trying to settle the card from last three months, i have spoken to call centre several time but i am not getting a proper response from your end, please look into the matter & do the needful at earliest.
Thanks & Regards
PRADIP KUMAR DAS
MOB:- [protected].
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updating of the records
Dear All,
I H ave closed my icici credit card no [protected] in the month of november 2008 vide ref. no HYD/054/[protected] DT 03/11/2008 . I HAVE SETTLED MY DUES THRU CHEQUE NO 091673 HDFC BANK FOR AN AMT.19000. But ironically i have been getting amount due bills till now for which i have raised a complaint at ur hyderabad office many times and i was assured that those people will rectify the mistake.
I kindly request u to look into the matter and settle the matter ,iam attaching the copy of the settlement letter for ur records.
I H ave closed my icici credit card no [protected] in the month of november 2008 vide ref. no HYD/054/[protected] DT 03/11/2008 . I HAVE SETTLED MY DUES THRU CHEQUE NO 091673 HDFC BANK FOR AN AMT.19000. But ironically i have been getting amount due bills till now for which i have raised a complaint at ur hyderabad office many times and i was assured that those people will rectify the mistake.
I kindly request u to look into the matter and settle the matter ,iam attaching the copy of the settlement letter for ur records.
View replies
Dear Jay,
We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
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Resolved
Resolved
harassment for the payment
Citi Bank Credit Card Complaints - Harassing me by telling me to pay dues pertaining to the year 2007 without giving me any details
Citi Bank Credit Card
Posted: 14/02/2010 NARINDER SINGH
Harassing me by telling me to pay dues pertaining to the year 2007 without giving me any details
Dear sir/ madam,
Since last few month I have been receiving phone calls on my Cell No:[protected] in a - rude manner and tells bad things.
As per him, some dues of approx Rs. 16000/-are pending in my name since 2007. When I tell him to give the details in writing, he plainly refuses and tells me to go the bank and contact them he harrased me so much. My only question to him was if such a amount was pending in my name since last 3years, why was I not told about the same in writing earlier. But he fails to answer the same and keeps on harassing me and telling me to pay the amount
Kindly look into the matter and do the needful.
Thanks/ regards
Narinder singh
Citi Bank Credit Card
Posted: 14/02/2010 NARINDER SINGH
Harassing me by telling me to pay dues pertaining to the year 2007 without giving me any details
Dear sir/ madam,
Since last few month I have been receiving phone calls on my Cell No:[protected] in a - rude manner and tells bad things.
As per him, some dues of approx Rs. 16000/-are pending in my name since 2007. When I tell him to give the details in writing, he plainly refuses and tells me to go the bank and contact them he harrased me so much. My only question to him was if such a amount was pending in my name since last 3years, why was I not told about the same in writing earlier. But he fails to answer the same and keeps on harassing me and telling me to pay the amount
Kindly look into the matter and do the needful.
Thanks/ regards
Narinder singh
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
Non-receivable of Credit Card Statement of last eight months & Reversal of amt. debited from my a/c
Dear Sir,
I Birendra Kr. Sipani would like to inform you that since last eight months i am not getting the statement of my credit card no. [protected].I had received too many calls from your collection department & everytime i had requested them to send me the statement of my actual(principle) dues so that i can remit the payment.But sorry to inform that more the eight months have been passed & i am still waiting for the statement.Two times your collection department had collected the minimum payment from me by assuring me that i will get my actual due statement from the bank within a day or two & the minimum payment which i had paid to them will get adjusted with my principle dues.But that never happened.Last time just before January month end i got a call from jija gupta (your employee located at 2,Sambhu Nath Pandit lane.Kolkata)for the same.I told her the entire thing again & then she told me that pl. pay the minimum payment of Rs310/- & she will try to settle my a/c within a day or two & asked me to meet her in her office & she will adjust this payment against my principle dues.On 8th Feb, i went to ICICI Credit card off. & met with her(jija gupta).At that time she misbehaved with me & told me that she can not do anything & i have to pay the entire amt.or else we will debit the amount from my bank a/c.I told her that i want to meet her Boss but she did not allow me to meet with the incharge of that office & threatened me that she will call the security officer if i do not leave the premises.
While coming back,when i checked the balance of my saving bank a/c[protected], i found that an amount of Rs.4000/- has been blocked in my a/c without my permission which is very insulting on my part because i was never a defaulter.
I therefore request you to look into the matter & take stern action against Jija Gupta who is defaming the name of your organization & send the statement of principle due so that i can square up the a/c & REVERSE the Rs.4000/- which has been blocked in my a/c asap.
Looking forward for your early action.
thanks,
Birendra Sipani
Credit Card Holder no. [protected]
I Birendra Kr. Sipani would like to inform you that since last eight months i am not getting the statement of my credit card no. [protected].I had received too many calls from your collection department & everytime i had requested them to send me the statement of my actual(principle) dues so that i can remit the payment.But sorry to inform that more the eight months have been passed & i am still waiting for the statement.Two times your collection department had collected the minimum payment from me by assuring me that i will get my actual due statement from the bank within a day or two & the minimum payment which i had paid to them will get adjusted with my principle dues.But that never happened.Last time just before January month end i got a call from jija gupta (your employee located at 2,Sambhu Nath Pandit lane.Kolkata)for the same.I told her the entire thing again & then she told me that pl. pay the minimum payment of Rs310/- & she will try to settle my a/c within a day or two & asked me to meet her in her office & she will adjust this payment against my principle dues.On 8th Feb, i went to ICICI Credit card off. & met with her(jija gupta).At that time she misbehaved with me & told me that she can not do anything & i have to pay the entire amt.or else we will debit the amount from my bank a/c.I told her that i want to meet her Boss but she did not allow me to meet with the incharge of that office & threatened me that she will call the security officer if i do not leave the premises.
While coming back,when i checked the balance of my saving bank a/c[protected], i found that an amount of Rs.4000/- has been blocked in my a/c without my permission which is very insulting on my part because i was never a defaulter.
I therefore request you to look into the matter & take stern action against Jija Gupta who is defaming the name of your organization & send the statement of principle due so that i can square up the a/c & REVERSE the Rs.4000/- which has been blocked in my a/c asap.
Looking forward for your early action.
thanks,
Birendra Sipani
Credit Card Holder no. [protected]
Aug 14, 2020
Complaint marked as Resolved View replies
Dear Birendra,
We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
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status my cradit cards
Shown in your Record one of my cradit card is written off amount of Rs. 22796.00 but I did not now this card wriitten off by wich card Issued Bank/Company. So Please intimate me the Compeleate details of my cradit cards written off.
An early repply is avated form your end.
Thanking you
Milendra Agarwal
SR-3, Acharya Vinoba Bhave Nagar, Vaishali Nagar, Jaipur 302021.Rajasthan.
A-188 Vaishali Nagar, Jaipur 302021.Rajasthan(Old Address)
An early repply is avated form your end.
Thanking you
Milendra Agarwal
SR-3, Acharya Vinoba Bhave Nagar, Vaishali Nagar, Jaipur 302021.Rajasthan.
A-188 Vaishali Nagar, Jaipur 302021.Rajasthan(Old Address)
View replies
Dear Sir,
With due Respect i want my cradit card statuse. because in CIBIL A/C. shoen I am Defalter sum of rs. 22796.00 is written off dt-23.07.2004 of cradit card. but I dident no which of mine card is wrriten off. So Please let me sand complete details of the same. So I clear them and improve my cridet report in Future.
Please sand all details.
revert in this matter as early as possaible.
Thanking you
Milendra Agarwal
SR-3, Acharya Vinoba Bhave Nagar, Vaishali Nagar, jaipur(Rajasthan)India.302021
With due Respect i want my cradit card statuse. because in CIBIL A/C. shoen I am Defalter sum of rs. 22796.00 is written off dt-23.07.2004 of cradit card. but I dident no which of mine card is wrriten off. So Please let me sand complete details of the same. So I clear them and improve my cridet report in Future.
Please sand all details.
revert in this matter as early as possaible.
Thanking you
Milendra Agarwal
SR-3, Acharya Vinoba Bhave Nagar, Vaishali Nagar, jaipur(Rajasthan)India.302021
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Resolved
Resolved
card which i don't holding
Dear Sir/ Madam,
I / we sanjeet Talukdar would like to attention you to that i am receiving countinously call from Bhawsa abn amro card which i do not holding.
I do not have any card from abn amro bank but she is continiously calling me and i am getting disturbense. I would like request you to that pls don"t make a call.
Thanks ,
Sanjeet Talukdar
I / we sanjeet Talukdar would like to attention you to that i am receiving countinously call from Bhawsa abn amro card which i do not holding.
I do not have any card from abn amro bank but she is continiously calling me and i am getting disturbense. I would like request you to that pls don"t make a call.
Thanks ,
Sanjeet Talukdar
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
Payment
To
The Manager
Customer Care
ICICI Bank Ltd
Ref ; Card No [protected]
Dear Sir,
We have issued for Rs.4500.00 vid No 001402 dated
21.01.10 drawn on Axis Bank Ltd, Sadar Bazar , Delhi and given to your collection agency vide Receipt No 0110A0245290G dated 21.01.10 of S. Sabherwal & Co, Delhi through their representative Mr P.K.jha against my above card.
We have not received confirmation from your side
Kindly confirm.
Thanks & Regards
M.L.Sachwani
Mobile [protected]
The Manager
Customer Care
ICICI Bank Ltd
Ref ; Card No [protected]
Dear Sir,
We have issued for Rs.4500.00 vid No 001402 dated
21.01.10 drawn on Axis Bank Ltd, Sadar Bazar , Delhi and given to your collection agency vide Receipt No 0110A0245290G dated 21.01.10 of S. Sabherwal & Co, Delhi through their representative Mr P.K.jha against my above card.
We have not received confirmation from your side
Kindly confirm.
Thanks & Regards
M.L.Sachwani
Mobile [protected]
Aug 14, 2020
Complaint marked as Resolved View replies
Dear Sir,
I have been using SBI Credit Card form last 4 months. My Credit card no is [protected] & valid till 11/11. My first bill was Rs. 2355 & that had been paid by HDFC check No.599089 & I have got the receipt for that Recpt. No. is 186148 of Jumbo Courier Co. Pvt Ltd. But this check has not been presented in the bank & check has been lost. Next bill had been generated & all the late fine, finance charges & all the thing had been charged, & when i complaned to the customer care for the charges of latefine & all the have promised me that sir, kindly make one thousend payment & this charges will be diducted from your bill. Thereafter I given a another cheq of Rs. 1000 No. is 599091 of HDFC bank but on 03/03/2008 I got a call from the customer care that your check has return due to insuficiant fund. When i call the customer care of HDFC Bank they are saying "599091 no of check has not been presented for payment." And I also visit the bank for the confurmation the same, but according to the Bank statement, that cheq has not been presented to my bank.
This time I am geting a lote of diffurent types of calles. Kindly help me to shortout of this problem.
I have been using SBI Credit Card form last 4 months. My Credit card no is [protected] & valid till 11/11. My first bill was Rs. 2355 & that had been paid by HDFC check No.599089 & I have got the receipt for that Recpt. No. is 186148 of Jumbo Courier Co. Pvt Ltd. But this check has not been presented in the bank & check has been lost. Next bill had been generated & all the late fine, finance charges & all the thing had been charged, & when i complaned to the customer care for the charges of latefine & all the have promised me that sir, kindly make one thousend payment & this charges will be diducted from your bill. Thereafter I given a another cheq of Rs. 1000 No. is 599091 of HDFC bank but on 03/03/2008 I got a call from the customer care that your check has return due to insuficiant fund. When i call the customer care of HDFC Bank they are saying "599091 no of check has not been presented for payment." And I also visit the bank for the confurmation the same, but according to the Bank statement, that cheq has not been presented to my bank.
This time I am geting a lote of diffurent types of calles. Kindly help me to shortout of this problem.
Sir,
I have madea transaction of Rs.7083/- last month. and June, 6th was my due date. I deposited the payment cheque(#631180, ICICI) at your drop box located at Community centre, New Friends Colony, NewDelhi on 4th of June. But i received a few calls from ur side on the next few days asking for payment and i given the details. But even after that, yesterday, i got a message from your bank that the payment was overdue and i have to pay Rs.360/- immediately. Moreover, the money has been deducted from my account, yesterday.
I am using credit cards for a pretty long time and this is the first experience i got from a bank. This is the first time, I am using your card. So pls reply with your decision on this, so as i may decide on the future usage of the said one. Waiting for your positive response.
Kindly look into the matter, urgently and waive off the fine charges considering the fact that, i have made the payment in time and the delay was from your part only.
yours truly,
Saju Thomas
Mob:[protected]
I have madea transaction of Rs.7083/- last month. and June, 6th was my due date. I deposited the payment cheque(#631180, ICICI) at your drop box located at Community centre, New Friends Colony, NewDelhi on 4th of June. But i received a few calls from ur side on the next few days asking for payment and i given the details. But even after that, yesterday, i got a message from your bank that the payment was overdue and i have to pay Rs.360/- immediately. Moreover, the money has been deducted from my account, yesterday.
I am using credit cards for a pretty long time and this is the first experience i got from a bank. This is the first time, I am using your card. So pls reply with your decision on this, so as i may decide on the future usage of the said one. Waiting for your positive response.
Kindly look into the matter, urgently and waive off the fine charges considering the fact that, i have made the payment in time and the delay was from your part only.
yours truly,
Saju Thomas
Mob:[protected]
On Mon, Jul 28, 2008 at 11:50 AM, yogi kadian <yogi.[protected]@gmail.com> wrote:
Dear sir,
my credit card no is:[protected]
name: yogender kadian
I used my barclay card to fill petrol of rs 400, my due date was 10 june so i made payment of 450 on 3 june08 using axis bank power transfer, but i was not aware to use visa transfer than power transfer in axis bank for payment because this is my 1st time to use any credit card, then i ask to axis bank & thaey told me that its debited already on same day so ask to barclay bank for receiving of payment. then barclay sending me self generating statement including penality i was surprised & talked to barclay Ccare[protected] & they told me every time that complaint in process, in process...
i m totaly frustratred now, i m wasting my time, no one able to take responsibility /ownership to solve my problem, even i told that if nobody able to resolve my issue pls take again 450 rs, alraedy i paid 200 more a minimum amount .
this increase my BP, i m migrane patient now, i have no other work now, only to call CCare & they reply same ur complaint in process, give some more time.
Now my aim is to break maximum user & says to every body that if any body wants to be heart patient use the barclay card, my aim to inform atleast 1000 user about ur service.
pls find some record of my call to ccare
I also sending compalint to RBI & Consumer court for ur service & hrasment to me.
Himanshu: 1.05 pm - 25-june-08
prashoir:11.55 am: 1july08
rakesh singh: -10.00 am-21-july08
ratan: 1030am:-28july08
pls find payment id & proof
payment id: [protected]
bank: axis bank
date :03-june 08
--
Regards
Yogender Kadian
[protected]
Dear sir,
my credit card no is:[protected]
name: yogender kadian
I used my barclay card to fill petrol of rs 400, my due date was 10 june so i made payment of 450 on 3 june08 using axis bank power transfer, but i was not aware to use visa transfer than power transfer in axis bank for payment because this is my 1st time to use any credit card, then i ask to axis bank & thaey told me that its debited already on same day so ask to barclay bank for receiving of payment. then barclay sending me self generating statement including penality i was surprised & talked to barclay Ccare[protected] & they told me every time that complaint in process, in process...
i m totaly frustratred now, i m wasting my time, no one able to take responsibility /ownership to solve my problem, even i told that if nobody able to resolve my issue pls take again 450 rs, alraedy i paid 200 more a minimum amount .
this increase my BP, i m migrane patient now, i have no other work now, only to call CCare & they reply same ur complaint in process, give some more time.
Now my aim is to break maximum user & says to every body that if any body wants to be heart patient use the barclay card, my aim to inform atleast 1000 user about ur service.
pls find some record of my call to ccare
I also sending compalint to RBI & Consumer court for ur service & hrasment to me.
Himanshu: 1.05 pm - 25-june-08
prashoir:11.55 am: 1july08
rakesh singh: -10.00 am-21-july08
ratan: 1030am:-28july08
pls find payment id & proof
payment id: [protected]
bank: axis bank
date :03-june 08
--
Regards
Yogender Kadian
[protected]
Mr. Sagar and Mr. Sandip call us from Delhi and speaking abusive words to me and my hssusband. they told us to my son to, we will kidnap you, we have close your card since 2006,
card no. [protected]
[protected]
They are calling from[protected]Delhi).
I contactad Ahmedabad HSBC Branch, they told us there were no data of your cards. please help otherwise we will complain to police station.
yogesh shah
Sangeeta shah
card no. [protected]
[protected]
They are calling from[protected]Delhi).
I contactad Ahmedabad HSBC Branch, they told us there were no data of your cards. please help otherwise we will complain to police station.
yogesh shah
Sangeeta shah
sir,
i have already paid my december month payment for card no.[protected]. Normally i have paid three payment cheques for 2 cards of mine and one card of my friend Mr.Kumaswamy .S. Last month due to shortage of cheque leafs i have sent the payment Rs.8361 for card No [protected] seperately and payment Rs.1873 for card Nos.[protected] & [protected]. i have contacted so many times to your customer care office but i could not get the line to customer care people. Is there any direct number to contact the customer care peoples? Now i find that you have credited the amount Rs.1873 for [protected] agaist Rs.194. I dont know who is at fault. i may be wrong, why you have not informed me? How you have credited the the total amount to one card payment? ok, due to some deposit problem you can credited like that then why you have not informed me in advance? This would have been informed earlier means i can sent another one cheque to the same card. I thought i have paid on time, but now i have find i am at fault. This is the second time i am facing the problem with you. If it is continued like this then i will surrender all my cards. I will never pay any late fee to this account. Now i am going to pay only two month payments(Dec and Jan) without late fee for the card no. [protected]. Kindly accept it and do the needfull.
Regars,
D.Eswran
i have already paid my december month payment for card no.[protected]. Normally i have paid three payment cheques for 2 cards of mine and one card of my friend Mr.Kumaswamy .S. Last month due to shortage of cheque leafs i have sent the payment Rs.8361 for card No [protected] seperately and payment Rs.1873 for card Nos.[protected] & [protected]. i have contacted so many times to your customer care office but i could not get the line to customer care people. Is there any direct number to contact the customer care peoples? Now i find that you have credited the amount Rs.1873 for [protected] agaist Rs.194. I dont know who is at fault. i may be wrong, why you have not informed me? How you have credited the the total amount to one card payment? ok, due to some deposit problem you can credited like that then why you have not informed me in advance? This would have been informed earlier means i can sent another one cheque to the same card. I thought i have paid on time, but now i have find i am at fault. This is the second time i am facing the problem with you. If it is continued like this then i will surrender all my cards. I will never pay any late fee to this account. Now i am going to pay only two month payments(Dec and Jan) without late fee for the card no. [protected]. Kindly accept it and do the needfull.
Regars,
D.Eswran
To
The Manager
Customer Support
ICICI BANK
CREDIT CARD DIVISION
Dear Sir/Madam,
I am a Credit Card holder of your Bank since Dec’06.Recently, when I go through my card statements, I have been surprised to observed that your bank has taken additional money from me in forms of Interest & Late payment charge. I am attaching herewith my transaction detail for your convenience.
It clearly reflects that you have taken Rs.2865.62 as Interest & Rs.3000.00 as late payment charges.
In this context, I have decided to pay Rs.4000.00 against my total purchase of Rs.3873.00 in the previous cycle to settle the entire due amount, while I would request you to reverse back Rs.1353.67 (Balance due showing against total due) carried as additional cumulative charge in form of late payment & Interest etc.
Awaiting for your early response on the subject issue.
Regards,
Prabhat kumar Roy
Card no-[protected]
The Manager
Customer Support
ICICI BANK
CREDIT CARD DIVISION
Dear Sir/Madam,
I am a Credit Card holder of your Bank since Dec’06.Recently, when I go through my card statements, I have been surprised to observed that your bank has taken additional money from me in forms of Interest & Late payment charge. I am attaching herewith my transaction detail for your convenience.
It clearly reflects that you have taken Rs.2865.62 as Interest & Rs.3000.00 as late payment charges.
In this context, I have decided to pay Rs.4000.00 against my total purchase of Rs.3873.00 in the previous cycle to settle the entire due amount, while I would request you to reverse back Rs.1353.67 (Balance due showing against total due) carried as additional cumulative charge in form of late payment & Interest etc.
Awaiting for your early response on the subject issue.
Regards,
Prabhat kumar Roy
Card no-[protected]
RE: 'ICICICARE=[protected]' level2complaint/ Credit Card
From: vinod dixit ([protected]@hotmail.com)
Sent: 13 April 2009 07:07AM
To: customer.[protected]@icicibank.com
Dear Sir,
From 3rd April onward I have been chasing for my complaint but without result. The trailing mails are proof of that. The due date for payment is fast approaching & I may assure you that I am not going to pay A SINGLE PAISA for the said amount.
I MAY NOW ALSO INFORM YOU THAT IF MY CASE IS NOT SOLVED IN A WEEKS TIME I SHALL BE LEFT WITH NO ALTERNATIVE LEST TO WRITE TO CONSUMER COURT.
THANKS & REGARDS
VINOD DIXIT
[protected]
[protected][protected][protected][protected]
Date: Thu, 9 Apr 2009 18:57:37 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card
To: [protected]@hotmail.com
Dear Sir,
Thank you for valuable information.
We regret for the inconvenience caused to you.
We have escalated your issue and realize that we will need few more days to revert to you.
We request you to provide us with sufficient time as requested, to resolve your query.
Looking forward to your cooperation and patience in the interim.
Sincerely,
Santosh Nirgun
Customer Service Executive,
ICICI Bank Limited.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
From: vinod dixit ([protected]@hotmail.com)
Date: Wednesday, April 08, 2009 08:52 AM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: level2complaint/ Credit Card
Dear Sir,
Yesterday I got a Call from Mr. Santosh tel no[protected] for the above at 4.30 PM and was briefed about the same.
Now as for the telephone no from where I made the call I have to state that the call was made from my office board no's.May be the hunting line i.e. 14The above is for your information.
Thanks & Regards
Vinod Dixit
[protected]
[protected][protected][protected][protected]
Date: Tue, 7 Apr 2009 18:46:17 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card
To: [protected]@HOTMAIL.COM
Dear Sir,
Based on our telephonic conversation, we have escalated your issue and realize that we will need few more days to revert to you.
We request to provide the telephone number from which you made a call on March 19, 2009 for stop payment against your bill payment of LIC.
We request you to wait for 4 working days.
Looking forward to your cooperation and patience in the interim.
Sincerely,
Santosh Nirgun
Customer Service Executive,
ICICI Bank Limited.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
From: vinod dixit ([protected]@hotmail.com)
Date: Tuesday, April 07, 2009 02:44 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: level2complaint/ Credit Card
Dear Sir,
Madam Mugdha from coustomer care called me at my mobile at 2.40 PM from tel no[protected] for the trailing case.
She was briefed for the same.
This is for your information and records.
Thanks & Regards
Vinod Dixit
[protected][protected][protected][protected]
Date: Mon, 6 Apr 2009 20:54:17 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card
To: [protected]@hotmail.com
Dear Sir/Madam,
This is in reference to E-mail received on April 03, 2009 to Mr. Anirudh Kamani regarding query on your Credit Card Number 4477 XXXX XXXX 6025.
We regret for the inconvenience caused to you.
We have escalated your issue and realize that we will need few more days to revert to you.
We request you to wait for 2 working days.
Looking forward to your cooperation and patience in the interim.
Sincerely,
Santosh Nirgun
Customer Service Executive,
ICICI Bank Limited.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
From: [protected]@icicibank.com ([protected]@icicibank.com)
Date: Friday, April 03, 2009 02:16 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: level2complaint/ Credit Card
Name: vinod dixit
Product: Credit Card
Account No: [protected]
Application No:
E-mail address: [protected]@hotmail.com
Mobile no: [protected]
Telephone no: +91--
Service Request(SR) No:[protected].
Details of complaint: Dear Sir,
I spoke to Mr.Abhijeet at 1.25 PM today to know the statusof my complaint but did not any response .Kindly let me know the status by return mail.
Hoping for an early reply.
Thanks & Regards
Vinod Dixit
Dear Sir,
I would like to bring some facts before your self :
1. I got a SMS Massage on 02.03.09 that LIC Primium will be paid on 27.03.09 if paid contact 7 days before or inform us not to pay the same.
2. I spoke to coustomer care Madam Nasia on 19.03.09 at 2.15 PM informing that I have already paid the primium and you need not pay the same.
3. I recieved a SMS Massage on 24.03.09 tha Rs. 10001/- has been paid through credit card.
4. Again contacted coustomer care on 24.03.09 at 7.00 PM Spoke to Mr.Ranjay and Mr. Ravi and briefed them of the same, My complaint was registered vide SR NO.[protected].
Sir from above it is amply clear that since I have already paid the primium and informed coustomer care about the same in the stipulated time frame, the transection made by you is totally unjustified and uncalled for. The same may kindly be reversed and should not be debited to my account.An early action may kindly be taken under intimation to me.
Thanks & Regards
Vinod Dixit
[protected]
[protected]@hotmail.com (alternate mail address)
[protected][protected][protected][protected]
How fun is this? IMing with Windows Live Messenger just got better.
[protected][protected][protected][protected]
Windows Live Messenger. Multitasking at its finest.
[protected][protected][protected][protected]
The new Windows Live Messenger. You don’t want to miss this.
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This message is too wide to fit your screen. Show full message © 2009 Microsoft Privacy Legal Help Central Account Feedback
From: vinod dixit ([protected]@hotmail.com)
Sent: 13 April 2009 07:07AM
To: customer.[protected]@icicibank.com
Dear Sir,
From 3rd April onward I have been chasing for my complaint but without result. The trailing mails are proof of that. The due date for payment is fast approaching & I may assure you that I am not going to pay A SINGLE PAISA for the said amount.
I MAY NOW ALSO INFORM YOU THAT IF MY CASE IS NOT SOLVED IN A WEEKS TIME I SHALL BE LEFT WITH NO ALTERNATIVE LEST TO WRITE TO CONSUMER COURT.
THANKS & REGARDS
VINOD DIXIT
[protected]
[protected][protected][protected][protected]
Date: Thu, 9 Apr 2009 18:57:37 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card
To: [protected]@hotmail.com
Dear Sir,
Thank you for valuable information.
We regret for the inconvenience caused to you.
We have escalated your issue and realize that we will need few more days to revert to you.
We request you to provide us with sufficient time as requested, to resolve your query.
Looking forward to your cooperation and patience in the interim.
Sincerely,
Santosh Nirgun
Customer Service Executive,
ICICI Bank Limited.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
From: vinod dixit ([protected]@hotmail.com)
Date: Wednesday, April 08, 2009 08:52 AM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: level2complaint/ Credit Card
Dear Sir,
Yesterday I got a Call from Mr. Santosh tel no[protected] for the above at 4.30 PM and was briefed about the same.
Now as for the telephone no from where I made the call I have to state that the call was made from my office board no's.May be the hunting line i.e. 14The above is for your information.
Thanks & Regards
Vinod Dixit
[protected]
[protected][protected][protected][protected]
Date: Tue, 7 Apr 2009 18:46:17 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card
To: [protected]@HOTMAIL.COM
Dear Sir,
Based on our telephonic conversation, we have escalated your issue and realize that we will need few more days to revert to you.
We request to provide the telephone number from which you made a call on March 19, 2009 for stop payment against your bill payment of LIC.
We request you to wait for 4 working days.
Looking forward to your cooperation and patience in the interim.
Sincerely,
Santosh Nirgun
Customer Service Executive,
ICICI Bank Limited.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
From: vinod dixit ([protected]@hotmail.com)
Date: Tuesday, April 07, 2009 02:44 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: level2complaint/ Credit Card
Dear Sir,
Madam Mugdha from coustomer care called me at my mobile at 2.40 PM from tel no[protected] for the trailing case.
She was briefed for the same.
This is for your information and records.
Thanks & Regards
Vinod Dixit
[protected][protected][protected][protected]
Date: Mon, 6 Apr 2009 20:54:17 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card
To: [protected]@hotmail.com
Dear Sir/Madam,
This is in reference to E-mail received on April 03, 2009 to Mr. Anirudh Kamani regarding query on your Credit Card Number 4477 XXXX XXXX 6025.
We regret for the inconvenience caused to you.
We have escalated your issue and realize that we will need few more days to revert to you.
We request you to wait for 2 working days.
Looking forward to your cooperation and patience in the interim.
Sincerely,
Santosh Nirgun
Customer Service Executive,
ICICI Bank Limited.
CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
From: [protected]@icicibank.com ([protected]@icicibank.com)
Date: Friday, April 03, 2009 02:16 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: level2complaint/ Credit Card
Name: vinod dixit
Product: Credit Card
Account No: [protected]
Application No:
E-mail address: [protected]@hotmail.com
Mobile no: [protected]
Telephone no: +91--
Service Request(SR) No:[protected].
Details of complaint: Dear Sir,
I spoke to Mr.Abhijeet at 1.25 PM today to know the statusof my complaint but did not any response .Kindly let me know the status by return mail.
Hoping for an early reply.
Thanks & Regards
Vinod Dixit
Dear Sir,
I would like to bring some facts before your self :
1. I got a SMS Massage on 02.03.09 that LIC Primium will be paid on 27.03.09 if paid contact 7 days before or inform us not to pay the same.
2. I spoke to coustomer care Madam Nasia on 19.03.09 at 2.15 PM informing that I have already paid the primium and you need not pay the same.
3. I recieved a SMS Massage on 24.03.09 tha Rs. 10001/- has been paid through credit card.
4. Again contacted coustomer care on 24.03.09 at 7.00 PM Spoke to Mr.Ranjay and Mr. Ravi and briefed them of the same, My complaint was registered vide SR NO.[protected].
Sir from above it is amply clear that since I have already paid the primium and informed coustomer care about the same in the stipulated time frame, the transection made by you is totally unjustified and uncalled for. The same may kindly be reversed and should not be debited to my account.An early action may kindly be taken under intimation to me.
Thanks & Regards
Vinod Dixit
[protected]
[protected]@hotmail.com (alternate mail address)
[protected][protected][protected][protected]
How fun is this? IMing with Windows Live Messenger just got better.
[protected][protected][protected][protected]
Windows Live Messenger. Multitasking at its finest.
[protected][protected][protected][protected]
The new Windows Live Messenger. You don’t want to miss this.
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This message is too wide to fit your screen. Show full message © 2009 Microsoft Privacy Legal Help Central Account Feedback
Dear Sir,
I had made cash payment of Rs. 8970/- of citibank personal loan by cash in month of march to the Sunil representative of Crown coureir company pvt. ltd.
But till this date he has not given the payment to citibank or returned to us,
Kindly do the needful.
Regards
Deepak
[protected]
I had made cash payment of Rs. 8970/- of citibank personal loan by cash in month of march to the Sunil representative of Crown coureir company pvt. ltd.
But till this date he has not given the payment to citibank or returned to us,
Kindly do the needful.
Regards
Deepak
[protected]
Dear Sir,
I had made cash payment of Rs. 8970/- of citibank personal loan by cash in month of march to the Sunil representative of Crown coureir company pvt. ltd.
But till this date he has not given the payment to citibank or returned to us,
Kindly do the needful.
Regards
Deepak
[protected]
I had made cash payment of Rs. 8970/- of citibank personal loan by cash in month of march to the Sunil representative of Crown coureir company pvt. ltd.
But till this date he has not given the payment to citibank or returned to us,
Kindly do the needful.
Regards
Deepak
[protected]
Dear Mr. Sachwani,
We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
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Resolved
Resolved
credit card status
Dear Sir,
i have submited the credit card application but dont know the status from SBI.
my applicatin no is[protected].
pl reply AEAP
i have submited the credit card application but dont know the status from SBI.
my applicatin no is[protected].
pl reply AEAP
Aug 14, 2020
Complaint marked as Resolved View replies
Ref: 845388 dated 24.11.07
I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.
Thanking you,
Yours faithfully,
A. Ananthapadmanaban.
I want to know the status of my Credit Card application. Veryfications are over. I yet to receive only the card.
Thanking you,
Yours faithfully,
A. Ananthapadmanaban.
MY NAME VASANTH KUMAR V S D.O.B. IS 14.05.1983 .PLEASE LET ME KNOW
THE STATUS OF MY CREDIT CARD APPLICATION . TILL NOW I HAVE RECEIVED ONLY
MY REFERENCE NUMBER IS 896338.
MOBILE NUMBER IS [protected] EXPECTED THE INFORMATION AS SOON AS POSSIBLE................
THE STATUS OF MY CREDIT CARD APPLICATION . TILL NOW I HAVE RECEIVED ONLY
MY REFERENCE NUMBER IS 896338.
MOBILE NUMBER IS [protected] EXPECTED THE INFORMATION AS SOON AS POSSIBLE................
i had applied for credit card about a month back i have got message appl. ref [protected] which was deliverd in 20 days how ever credit card has not been delivered to me till now
please look into the matter and process the same at your earliest
regards
mohd ubais
[protected]
please look into the matter and process the same at your earliest
regards
mohd ubais
[protected]
i want know the my application status, my application ref no is[protected].pl mail to me the status.
thanks
T.V.Subba Reddy
[protected]
thanks
T.V.Subba Reddy
[protected]
Dear sir/Madam,
I applied for SBI credit card through your sales executive. He has taken all the required documents along with the application. but i am still waiting for the card.
I look for positive response at your end soon.
SBI application reference number is:[protected]
I applied for SBI credit card through your sales executive. He has taken all the required documents along with the application. but i am still waiting for the card.
I look for positive response at your end soon.
SBI application reference number is:[protected]
lone
Dear sir/Madam,
I applied for SBI credit card through your sales executive. but i have not receave the credit card but every month issue my statement Health policy .whay issue my statement pls. stop the statement i have not receaved the credit card.
I look for positive response at your end soon.
thanks and regards,
ashraf kalaniya
[protected]
I applied for SBI credit card through your sales executive. but i have not receave the credit card but every month issue my statement Health policy .whay issue my statement pls. stop the statement i have not receaved the credit card.
I look for positive response at your end soon.
thanks and regards,
ashraf kalaniya
[protected]
dear sir,
plz give us sbi card status ref no.[protected]t.21.11.09
we have received message mobile we are not able issue card dt.29.11.09
pl giveus reason plz explain why not issue card
urgently reply
thanks syed faizan ali
ph.no.[protected]
plz give us sbi card status ref no.[protected]t.21.11.09
we have received message mobile we are not able issue card dt.29.11.09
pl giveus reason plz explain why not issue card
urgently reply
thanks syed faizan ali
ph.no.[protected]
dear sir/madom
i hav applied for credt card my application reference no is[protected], DOB:- 05/08/1984, mobile No- [protected] i got a verification more than 2 times in both phone and residence but till now i am not getting any card. also i want to know the status. please mail to me as soon as plosibel.
thank's
i hav applied for credt card my application reference no is[protected], DOB:- 05/08/1984, mobile No- [protected] i got a verification more than 2 times in both phone and residence but till now i am not getting any card. also i want to know the status. please mail to me as soon as plosibel.
thank's
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Resolved
Deactivation of credit card
I am using a credit card [protected] from last 5yrs and has also taken a loan on behalf of it. In the year 2007 when the loan emi started it was mentioned as rs.6500/- and was charged Rs.6600/- instead. I made a complaint but nothing happened. In the year 2009 in the month of March when the payment was made then the cheques were misplaced from atm outside the branch in South Extn, New Delhi and was charged late payment and cash payment charges later. I registered a complaint with the customer care division and the charges were reversed on card payment and were not taken care of on the loan repayment.
Two months later the cheques were again misplaced and then separate cheques were issued after cancelling the previous cheques and later 4 cheques were presented in the month of August'09 in my bank account in the same month(2 for card payment and 2 for loan payment). I have again made a complaint with the customer care and there were cheque bouncing charges reflecting in September statement and on asking clarification, I was told that the cheques were bounced in the month of February'09. Hence, bouncing charges were also levied in my card and loan repayment statement.
I also started recieving collections call and for 3 consecutive months Mr. Rajesh([protected]) mentioned that he will resolve the concern. Since there was no result, the payment was discontinued in Sept'09 and again I rec a call from Mr. Rajesh that he has escalated the same and the statement next month will reflect all changes. From next month onwards there were no changes in the statement , however, a nem collection agent calls each time and states that he is forwarding a request and nothing has changed soo far...thus I have stopped making any further payments towards the loan.
On 16.01.10 , I rec a sms that my Credit card has been deactivated and when I called back the customer care, I was informed that even if I make the comp payment of 48k, my card will not be activated(Ever since I have started using this card, there is no late payment on my card account).I am not sure that rest of the card payment should be made or not?
Sorry to say, that all complaints are not reqd, no reference number is given and no solution even when thw customer is ready to make payments.
Two months later the cheques were again misplaced and then separate cheques were issued after cancelling the previous cheques and later 4 cheques were presented in the month of August'09 in my bank account in the same month(2 for card payment and 2 for loan payment). I have again made a complaint with the customer care and there were cheque bouncing charges reflecting in September statement and on asking clarification, I was told that the cheques were bounced in the month of February'09. Hence, bouncing charges were also levied in my card and loan repayment statement.
I also started recieving collections call and for 3 consecutive months Mr. Rajesh([protected]) mentioned that he will resolve the concern. Since there was no result, the payment was discontinued in Sept'09 and again I rec a call from Mr. Rajesh that he has escalated the same and the statement next month will reflect all changes. From next month onwards there were no changes in the statement , however, a nem collection agent calls each time and states that he is forwarding a request and nothing has changed soo far...thus I have stopped making any further payments towards the loan.
On 16.01.10 , I rec a sms that my Credit card has been deactivated and when I called back the customer care, I was informed that even if I make the comp payment of 48k, my card will not be activated(Ever since I have started using this card, there is no late payment on my card account).I am not sure that rest of the card payment should be made or not?
Sorry to say, that all complaints are not reqd, no reference number is given and no solution even when thw customer is ready to make payments.
Aug 14, 2020
Complaint marked as Resolved View replies
TO,
MR.SANDEEP BHALLA
BUSINESS MANAGER -CARDS
CITIBANK N.A.
PLEASE LOOK AFTER YOUR LETTER DT.11/06/09 YOU ARE GOING TO DEACTIVAT MY CITIBANK CREDIT CARD NO.[protected] BECAUSE NO ACTIVITY OF CARD MORE THANE 12 MONTHS NOW.BUT I HAD USED MY CARD 5 TO 6 TIMES IN LAST 12 MONTHS ( PLEASE SEE MY STATEMENTS ) SO YOU CANNOT DEACTIVATE MY CARD WITHOUT MY PERMISSION.
YOURS
SUNIL GUPTA
70/2 BHAWANIPUR COLONY,
ANNAPURNA ROAD,
INDORE 452009
MR.SANDEEP BHALLA
BUSINESS MANAGER -CARDS
CITIBANK N.A.
PLEASE LOOK AFTER YOUR LETTER DT.11/06/09 YOU ARE GOING TO DEACTIVAT MY CITIBANK CREDIT CARD NO.[protected] BECAUSE NO ACTIVITY OF CARD MORE THANE 12 MONTHS NOW.BUT I HAD USED MY CARD 5 TO 6 TIMES IN LAST 12 MONTHS ( PLEASE SEE MY STATEMENTS ) SO YOU CANNOT DEACTIVATE MY CARD WITHOUT MY PERMISSION.
YOURS
SUNIL GUPTA
70/2 BHAWANIPUR COLONY,
ANNAPURNA ROAD,
INDORE 452009
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Resolved
Home Loan Rejected Due to Credit Card Overdue of Rs 12000
Hi,
Recently I have applied for a home loan recently.
I was shocked to hear from SBI that my name has been listed in the Defaulter List of CIBIL.
I have been provided a number to check the same with CIBIL as to which bank has reported for the overdue of Rs 12000 from the year 2006.
From 2006 till date I have never been called for any overdue.
The no. is[protected].And I am finding no place in the website to input the no.
I have paid and settled all my dues till date and have the settlement letters from the concerned financial Institutions & Bank on their letter head that the full & final settlement has been done and there are no dues pending from our end.
I do not know which Financial Institution has reported my name in the defaulter list.
This is utmost unfair for a customer who is sincere and has settled all the dues and has never defaulted in any way.
I have never received any information from CIBIL asking for a confirmation if the name of a customer is listed in defaulter list whether is it correct?
I seek justice to get my name removed from the defaulter list with an immediate effect as I have not heard from any bank as I am a defaulter.
Please help me.
Looking forward to a suitable action at the earliest form your end.
Thanks & Regards,
Saswata
Recently I have applied for a home loan recently.
I was shocked to hear from SBI that my name has been listed in the Defaulter List of CIBIL.
I have been provided a number to check the same with CIBIL as to which bank has reported for the overdue of Rs 12000 from the year 2006.
From 2006 till date I have never been called for any overdue.
The no. is[protected].And I am finding no place in the website to input the no.
I have paid and settled all my dues till date and have the settlement letters from the concerned financial Institutions & Bank on their letter head that the full & final settlement has been done and there are no dues pending from our end.
I do not know which Financial Institution has reported my name in the defaulter list.
This is utmost unfair for a customer who is sincere and has settled all the dues and has never defaulted in any way.
I have never received any information from CIBIL asking for a confirmation if the name of a customer is listed in defaulter list whether is it correct?
I seek justice to get my name removed from the defaulter list with an immediate effect as I have not heard from any bank as I am a defaulter.
Please help me.
Looking forward to a suitable action at the earliest form your end.
Thanks & Regards,
Saswata
Aug 14, 2020
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Resolved
Recovery Agent Mr. Sajiv Dhia from Citibank Hassising on Phone.
i have retured the CITIBANK CREDIT CARD in 2004 to CITIBANK & now in Jan 2010 i am getting Calls fro Mr Sanjiv Dhia , He is from RECOVERY CELL OF CITIBANK, he says i have to PAY 9 lacs to CITIBANK..
Sanjiv Dhiya from CITIBANK is calling fromn thje Following Phone nos #[protected] ,[protected],[protected],[protected]
pls register my complain aganist CITIBANK & send me my Complain no# on my E-mail
For any information regarding the above pls e-mail me at [protected]@gmail.com
thanks
Asam Bangia
Sanjiv Dhiya from CITIBANK is calling fromn thje Following Phone nos #[protected] ,[protected],[protected],[protected]
pls register my complain aganist CITIBANK & send me my Complain no# on my E-mail
For any information regarding the above pls e-mail me at [protected]@gmail.com
thanks
Asam Bangia
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
Wrongly debited interest and Extra EMI amount requested to pay for pre closure
Dear sir
I am Ashokraj S.I have used Credit card of Centurion Bank Of Punjab (CBOP) , card # : [protected] , Credit Card payments are taken over by ICICI bank because of Centurion Bank Of Punjab has been take over and ICICI Bank issued their card # : [protected]. I have purchased for Rs 18000 in the month of Feb 09. I have given request for EMI conversion, first they are rejected due to system conversion process not fully transfer from CBOP to ICICI , Statement generated for the total amount of Rs 18000.After 5 days from the statement date(04.03.2009). ICICI bank customer care executive called and told that conversion from CBOP to ICICI has been over and they offered EMI scheme. I converted for 24 months tenure. They told to pay minimum amount RS 900 and it will tallied with processing fee Rs 360 + Services Tax 37.08 = Rs 397.08 next month. The payment details as follows :
Reversed amount and month Due amount after Reversal Statement Date Due Date Paid Date Paid Amount Payment Mode
* 04.03.2009 22.03.2009 09.03.2009 900 Chq # : 129615
1317.9 on 07.04.2009 502.92 Cr 04.04.2009 21.04.2009 NILL NILL due to Credit Balance
690.21 on 08.05.2009 485.75 04.05.2009 21.05.2009 07.05.2009 & 12.05.2009 485.75 & 500 = 985.75 Chq # : 129624 & 360051
717.6 on 04.06.2009 487.45 04.06.2009 21.06.2009 08.06.2009 1207.45 Chq # : 360054
682.48 on 12.07.2009 266.2 04.07.2009 21.07.2009 15.07.09 948.68 Chq # : 360061
719.94 on 04.08.2009 302.46 04.08.2009 21.08.2009 06.08.2009 & 19.08.2209 305 & 720 = 1025 Chq # : 360065 & 360069
712.91 on 06.09.2009 261.1 04.09.2009 21.09.2009 08.09.2009 & 01.10.2009 1242 & 1960 = 3202 NEFT Ref # : HD[protected] & HD[protected]
667.36 on 16.10.2009 19.58.58 Cr 04.10.02009 21.10.2009 NILL NILL due to Credit Balance
662.14 on 09.11.2009 977.6 Cr 04.11.2009 22.11.2009 NILL NILL due to Credit Balance
Confirmed by Customer Executive that it is reversed 2.01 04.12.2009 21.12.2009 19.12.2009 13780.34 NEFT Ref # : HD[protected]
The above mentioned reversals are only done after my request made through my mobile approximately Rs 130 to Rs 160 wasted for making request for reversal(wrongly debited interest)
A simple thing to check is interest debited in spite of excess payment paid in the previous monthI have paid three months advance payment in the month of September 2009 itself ( Refer above mentioned table). Issue raised by customer care executives on december 15th as follows.
They want proper training to check the Statements
On December 15th I have called to customer care for reversal of (wrongly debited interest) in December Month statement. I have spoken with more than two customer care executives on the same day but they are refused for reversal (wrongly debited interest). Finally I have explained regarding the issue to the Another executive i have spoken with. He has taken the request for reversal of interest (wrongly debited). So I decide to pre close the EMI and given request. They told me to pay RS 980.22 before due date ( 21.12.09). But as per december month statement generated. My due amount is 672.78 after the reversal of
Rs 670.77 (wrongly debited interest). Due amount will be Rs 2.01 ( Refer above mentioned table).
My 8th month due generated on December 2009.
Their request to pay for pre closer :
Due amount: 980.22 –
They told 9th month due (January 2010) generated on 16.12.2009 itself (that is 8th and 9th EMI are generated in the same month (December 2009) between 14 days time)
Outstanding Principle : 12228.04
4 % Preclosure Fee : 489.12
Service Tax(10.30%) : 50.30
Interested for the feb 2010 : 244 .47 (how can I pay the interest amount for Feb 2010)
Service Tax(10.30%) : 25.18
Total : 14017.33
But as per my statement I have paid this month
Payment paid by me :
As per december 2009 statement generated :
Outstanding Principle : 12921
4 % Preclosure Fee : 516.84
Service Tax(10.30%) : 53.23
Interested for the Jan 2010 Service Tax (10.30%) : 289.27 (approx)
Total : 13780.34
Requesting your immediate help
I am Ashokraj S.I have used Credit card of Centurion Bank Of Punjab (CBOP) , card # : [protected] , Credit Card payments are taken over by ICICI bank because of Centurion Bank Of Punjab has been take over and ICICI Bank issued their card # : [protected]. I have purchased for Rs 18000 in the month of Feb 09. I have given request for EMI conversion, first they are rejected due to system conversion process not fully transfer from CBOP to ICICI , Statement generated for the total amount of Rs 18000.After 5 days from the statement date(04.03.2009). ICICI bank customer care executive called and told that conversion from CBOP to ICICI has been over and they offered EMI scheme. I converted for 24 months tenure. They told to pay minimum amount RS 900 and it will tallied with processing fee Rs 360 + Services Tax 37.08 = Rs 397.08 next month. The payment details as follows :
Reversed amount and month Due amount after Reversal Statement Date Due Date Paid Date Paid Amount Payment Mode
* 04.03.2009 22.03.2009 09.03.2009 900 Chq # : 129615
1317.9 on 07.04.2009 502.92 Cr 04.04.2009 21.04.2009 NILL NILL due to Credit Balance
690.21 on 08.05.2009 485.75 04.05.2009 21.05.2009 07.05.2009 & 12.05.2009 485.75 & 500 = 985.75 Chq # : 129624 & 360051
717.6 on 04.06.2009 487.45 04.06.2009 21.06.2009 08.06.2009 1207.45 Chq # : 360054
682.48 on 12.07.2009 266.2 04.07.2009 21.07.2009 15.07.09 948.68 Chq # : 360061
719.94 on 04.08.2009 302.46 04.08.2009 21.08.2009 06.08.2009 & 19.08.2209 305 & 720 = 1025 Chq # : 360065 & 360069
712.91 on 06.09.2009 261.1 04.09.2009 21.09.2009 08.09.2009 & 01.10.2009 1242 & 1960 = 3202 NEFT Ref # : HD[protected] & HD[protected]
667.36 on 16.10.2009 19.58.58 Cr 04.10.02009 21.10.2009 NILL NILL due to Credit Balance
662.14 on 09.11.2009 977.6 Cr 04.11.2009 22.11.2009 NILL NILL due to Credit Balance
Confirmed by Customer Executive that it is reversed 2.01 04.12.2009 21.12.2009 19.12.2009 13780.34 NEFT Ref # : HD[protected]
The above mentioned reversals are only done after my request made through my mobile approximately Rs 130 to Rs 160 wasted for making request for reversal(wrongly debited interest)
A simple thing to check is interest debited in spite of excess payment paid in the previous monthI have paid three months advance payment in the month of September 2009 itself ( Refer above mentioned table). Issue raised by customer care executives on december 15th as follows.
They want proper training to check the Statements
On December 15th I have called to customer care for reversal of (wrongly debited interest) in December Month statement. I have spoken with more than two customer care executives on the same day but they are refused for reversal (wrongly debited interest). Finally I have explained regarding the issue to the Another executive i have spoken with. He has taken the request for reversal of interest (wrongly debited). So I decide to pre close the EMI and given request. They told me to pay RS 980.22 before due date ( 21.12.09). But as per december month statement generated. My due amount is 672.78 after the reversal of
Rs 670.77 (wrongly debited interest). Due amount will be Rs 2.01 ( Refer above mentioned table).
My 8th month due generated on December 2009.
Their request to pay for pre closer :
Due amount: 980.22 –
They told 9th month due (January 2010) generated on 16.12.2009 itself (that is 8th and 9th EMI are generated in the same month (December 2009) between 14 days time)
Outstanding Principle : 12228.04
4 % Preclosure Fee : 489.12
Service Tax(10.30%) : 50.30
Interested for the feb 2010 : 244 .47 (how can I pay the interest amount for Feb 2010)
Service Tax(10.30%) : 25.18
Total : 14017.33
But as per my statement I have paid this month
Payment paid by me :
As per december 2009 statement generated :
Outstanding Principle : 12921
4 % Preclosure Fee : 516.84
Service Tax(10.30%) : 53.23
Interested for the Jan 2010 Service Tax (10.30%) : 289.27 (approx)
Total : 13780.34
Requesting your immediate help
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
frauding of credit card
To,
The icici credit card branch
Sub:- Regarding frauding of my ICICI Bank credit card.
Sir,
I would like to inform you that earlier on Nov. 6th, 2009 that lost of my broken ICICI Bank credit card ([protected]) which was misused by someone on 5/11/09& the complaint no is SR[protected].
One thing which I like to bring under your notice that on 04/11/09 I got a call on my mobile no. [protected] from someone in ICICI credit card marketing department, he told me about my credit card details and asked me to apply for new upgraded credit card as on my old card,which has a low credit limit. Again he called me on my mobile on 05/11/09 and send a guy at my residence at around 5 pm, at that time I gave him my photograph & copy of PAN card and show him my broken credit card. But I can't remember whether I took back the card or not and that's why I just complained for missing card.
During these days I was very busy with my work & and some predetermined assignment. But from last one week I have been trying to contact that person on his all two numbers ([protected] & [protected]) from which he made call on my phone. I am not getting from that side,even my documents are not submitted as I didn't get any receiving from ICICI bank. Now I'm sure that the guy who came at my residence for documents, somehow managed to take away the credit card & used it.
I have lodging the complaints in police station which i have sent to you earlier,now police investigation going on,but icicibank send him mail that these disput is in bank favour. i want to you that if these purchesing was done by me?,kindly see that silp&give him details of ATM withdraw.
kindly resolve this case as soon as possible
I will be highly thankful for that.
Md. Jawaid Sayeed
Address:w-404,taj enclave
Geeta colony
Delhi 110031
The icici credit card branch
Sub:- Regarding frauding of my ICICI Bank credit card.
Sir,
I would like to inform you that earlier on Nov. 6th, 2009 that lost of my broken ICICI Bank credit card ([protected]) which was misused by someone on 5/11/09& the complaint no is SR[protected].
One thing which I like to bring under your notice that on 04/11/09 I got a call on my mobile no. [protected] from someone in ICICI credit card marketing department, he told me about my credit card details and asked me to apply for new upgraded credit card as on my old card,which has a low credit limit. Again he called me on my mobile on 05/11/09 and send a guy at my residence at around 5 pm, at that time I gave him my photograph & copy of PAN card and show him my broken credit card. But I can't remember whether I took back the card or not and that's why I just complained for missing card.
During these days I was very busy with my work & and some predetermined assignment. But from last one week I have been trying to contact that person on his all two numbers ([protected] & [protected]) from which he made call on my phone. I am not getting from that side,even my documents are not submitted as I didn't get any receiving from ICICI bank. Now I'm sure that the guy who came at my residence for documents, somehow managed to take away the credit card & used it.
I have lodging the complaints in police station which i have sent to you earlier,now police investigation going on,but icicibank send him mail that these disput is in bank favour. i want to you that if these purchesing was done by me?,kindly see that silp&give him details of ATM withdraw.
kindly resolve this case as soon as possible
I will be highly thankful for that.
Md. Jawaid Sayeed
Address:w-404,taj enclave
Geeta colony
Delhi 110031
Aug 14, 2020
Complaint marked as Resolved View replies
Dear Mr. Sayeed,
We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
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fine being penalised unnecessarily
Dear Sir,
My card no. is [protected]. I have been using HDFC card for the past 3 years. During the 3 years, I was in Assam. Now we have shifted to Delhi. During our shifting there was a Credit card statement of 22000rs. due. So through some relatives we paid the amount in your collection box on the last day as per the statement. But the payment was in cheque. Just this month we have come to know that an amount of 2000rs. has been penalised on us since that month. Moreover all your communications have been going to Assam. We were totally unaware about this.
Sir, I request you to consider our issue and wave the fine put on the bill. It seems our credit card has been deactivated so none of the call center people are ready to register our complaint.
Hoping a favourable response from you.
Thanks
selva
My card no. is [protected]. I have been using HDFC card for the past 3 years. During the 3 years, I was in Assam. Now we have shifted to Delhi. During our shifting there was a Credit card statement of 22000rs. due. So through some relatives we paid the amount in your collection box on the last day as per the statement. But the payment was in cheque. Just this month we have come to know that an amount of 2000rs. has been penalised on us since that month. Moreover all your communications have been going to Assam. We were totally unaware about this.
Sir, I request you to consider our issue and wave the fine put on the bill. It seems our credit card has been deactivated so none of the call center people are ready to register our complaint.
Hoping a favourable response from you.
Thanks
selva
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To Clear the loan pre closing outstanding amount
sir
i taken the credit card loan amount of Rs 60,800 on 31.3.2008 and paying periodicaly due amout as on the payment date. So far i paid 18 months up to date and also i received statement date on 28.9.2009. the ballane total amount to be paid Rs-33,210/- 19 installment pending.i would like to Close the ballance out standing amount in one payment by cheque.kindly give me the detais for pre closing the out standing amount and also mention how to pay the amount by cheque dropping in to ATM or through Bank payment.based on the above Complient your employes are not giving proper guidlines to me.and also i made call to call centre to several times but no responses to that side that why i raise the complient.
I hope to see the reply asap.
i taken the credit card loan amount of Rs 60,800 on 31.3.2008 and paying periodicaly due amout as on the payment date. So far i paid 18 months up to date and also i received statement date on 28.9.2009. the ballane total amount to be paid Rs-33,210/- 19 installment pending.i would like to Close the ballance out standing amount in one payment by cheque.kindly give me the detais for pre closing the out standing amount and also mention how to pay the amount by cheque dropping in to ATM or through Bank payment.based on the above Complient your employes are not giving proper guidlines to me.and also i made call to call centre to several times but no responses to that side that why i raise the complient.
I hope to see the reply asap.
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Credit Card — loan outstanding
Sir,I have no credit card in my name so far, but today when I want to apply for a loan from the bank, they have informed me that I have a credit card loan for Rs.30,000/- since 2009, but I do not have any credit card in my name at all.How they have given my name in the CIBIL list without any credit card. Kindly persue the matter and issue a NOC early.
V. Krishnakumari
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Resolved
UNKNOWN TRANSACTION
purushottam sahoo to customer.care
show details 2:34 pm (13 minutes ago)
Sir,
Myself purushottam keshab sahoo having credit card no [protected],i was purchase against my card by monthly EMI of icici prudencial life insurance,every month there ws transction of 706.76 rupees EMI debitet on date 7th,But today on 7th december there was a massage came to my mobil a transaction of INR 8,024.00 on card made at ICVBP IPRUODAY.What is this... i can't understand about this,
Acctual my innsurance amount is Rs 8039.00 per year,but this month debited Rs 8039.00 and before 11months i was already given by EMI
Rs 706.78.please i want information about this and close the insurance immidiately now by credit card.i want total documention of prudencial life insurance and stop the insurance this year now and immidiately otherwise i will suffer to paid this amount rupees,my contact no is [protected],pls call me otherwise send a mail.Thanking u.
Reply Forward
show details 2:34 pm (13 minutes ago)
Sir,
Myself purushottam keshab sahoo having credit card no [protected],i was purchase against my card by monthly EMI of icici prudencial life insurance,every month there ws transction of 706.76 rupees EMI debitet on date 7th,But today on 7th december there was a massage came to my mobil a transaction of INR 8,024.00 on card made at ICVBP IPRUODAY.What is this... i can't understand about this,
Acctual my innsurance amount is Rs 8039.00 per year,but this month debited Rs 8039.00 and before 11months i was already given by EMI
Rs 706.78.please i want information about this and close the insurance immidiately now by credit card.i want total documention of prudencial life insurance and stop the insurance this year now and immidiately otherwise i will suffer to paid this amount rupees,my contact no is [protected],pls call me otherwise send a mail.Thanking u.
Reply Forward
Aug 14, 2020
Complaint marked as Resolved View replies
Dear Purushottam,
We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Customer Service Team.
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Resolved
Resolved
Late Payment & Interest Charfes
Dear Sir,
I Rajashekar Card No [protected] have regular problems on
Late Payment Fees & Interest Charges.
1. August Rs 7568/- Paid
2. September Card Used Rs 1500/- Amount Due 2219/-(Diff 719/-)
400+41.2+253+26. Paid Rs 1500/-
3. October Card Used Rs 8936/- Amount Due 9410/- (474/-)
4. November Card Used Rs 2900/- Amount Due 3967/-(1067/-)
5. December Card Used Rs 4125/- Amount Due 4880/-(755/-)
Every month the cheque is put in drop box 1 day in advance if you have problem
in collection or if it saturday the payment will be credited on Tuesday. You charge
late payment & interest. Everymonth call you customer care get reversal for no
fault o[censored]s.
Now the difference of Rs 755/- is to be reversed. I am not happpy with
your customer care reply. I you want me to continue using the card please
cancal the charges & send or we will pay the amount & send you the card
back for cancellation.
Regards
Rajashekar [protected]
I Rajashekar Card No [protected] have regular problems on
Late Payment Fees & Interest Charges.
1. August Rs 7568/- Paid
2. September Card Used Rs 1500/- Amount Due 2219/-(Diff 719/-)
400+41.2+253+26. Paid Rs 1500/-
3. October Card Used Rs 8936/- Amount Due 9410/- (474/-)
4. November Card Used Rs 2900/- Amount Due 3967/-(1067/-)
5. December Card Used Rs 4125/- Amount Due 4880/-(755/-)
Every month the cheque is put in drop box 1 day in advance if you have problem
in collection or if it saturday the payment will be credited on Tuesday. You charge
late payment & interest. Everymonth call you customer care get reversal for no
fault o[censored]s.
Now the difference of Rs 755/- is to be reversed. I am not happpy with
your customer care reply. I you want me to continue using the card please
cancal the charges & send or we will pay the amount & send you the card
back for cancellation.
Regards
Rajashekar [protected]
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
closure of account
I had a Citibank Credit Card No. [protected] I had surrendered this card and asked citibank to settle the account -- I received an offer from citibank for an amount of rs. 8200.00 vide their letter dated 10th sept.2008 -- accordingly i cleared this amount in one instalment vide cheque no. 158867 dated 24.9.2008 and the agent handed a receipt as token of clearance -- to my surprise they have again come for a payment for the entire 1 year interest for non payment of credit card --
I am very much confused and handed over the copy of respective letters to the agent -- I request your offices to please go through the same and give me a clean chit as soon as possible failing which i shall take legal action --
I am very much confused and handed over the copy of respective letters to the agent -- I request your offices to please go through the same and give me a clean chit as soon as possible failing which i shall take legal action --
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
settlement of my card dues
i have given a request to settle my credit card dues by waiving all charges and allowing maximum concessions.my card no [protected].inspite of my acute finanacial position i am paying the minimum amount by barrowing money from other lenders.now it has reached a stage that i find difficult even to pay the minimum amount.so i want to settle the credit card dues once for all.this will be possible only if i barrow again from others. so please give me maximum concessions and allow me to make the payment in five instalments starting from january 2010.my earlier request in this respect was disallowed by you.i sincerly want to settle the account.i dont want to escape from payment.please onsideerthis as a genuine request and give me maximum concession and settle my credit ard dues.
r.subramoni
r.subramoni
Aug 14, 2020
Complaint marked as Resolved Helpful
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Resolved
Resolved
Reverse the overlimit fee
Customer id-4766988
Respected sir/ madam,
With reference the credit card statement on Nov 9,2009 you had mentioned Rs.500/- as over-limit fee. We had already request you to not to allow over limit facility to our credit card through letter,again we would like to request you to not to allow over-limit facility to my credit card . We request you to reverse this amount. If you charge like this, we have no option we dont want this credit card facility.
Thanking you,
Yours sincrely,
P.Rathnam
Respected sir/ madam,
With reference the credit card statement on Nov 9,2009 you had mentioned Rs.500/- as over-limit fee. We had already request you to not to allow over limit facility to our credit card through letter,again we would like to request you to not to allow over-limit facility to my credit card . We request you to reverse this amount. If you charge like this, we have no option we dont want this credit card facility.
Thanking you,
Yours sincrely,
P.Rathnam
Aug 14, 2020
Complaint marked as Resolved Helpful
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Credit Card Recent Comments
- credit card status:declined without any reason
I got a call from hdfc bank for credit card,...
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My sbi credit card number [protected]. I have...3
Sir/ Madam,
This is Prem shankar gupta a
customer of HDFC bank who has a savings and credit a/c for a very
long time.
I am i so upset, worried and
tortured by your debt (collection) dept. Reason i happened to know
that my
amount was blocked in my savings
a/c i was told to get in touch with collection dept, i did so and to
my
surprise they told that the amount
which is Rs 30, 000/, was blocked as i have dues on my credit card and
when i told them that i have a
settlement for my credit cards they had no clue, first they told that
i was lying
then they demanded for the letter i
was so surprise to know that the very people had no updates on my
credit
a/c which shows the incapability or
lack of work interest which spoils the brand name like HDFC. So i
order
prove myself that i was telling the
truth i requested them to have a visit at my place at their convinient
time as i
had no time to make it at their
office they simply denied in a very rude manner and this happened when
the customer was coporating in all
possible manner so i went to the debt management office and showed
them the letter. They agreed that i
did have a settlement but the payment was not made full that is why
the
settlement is not valid one i told
them that i was suppose to pay the settlement in two instalments i
paid the
first one in month of march and my
second instalment was suppose to be paid in april, i was in my home
town
in april for some urgent issue so i
called up and explained about the situation to the employee who was
handling my credit card a/c so he told
me to pay minimum Rs 1200/ i said that i dont have my banking info so
he gave me my credit card number and asked me to pay and the rest as
soon as i am back in pune i agreed. i
just want make a point that i acted as i
was told by the employee. When i came back to pune and up to pay the
remaining amount they said that have not recieved the Rs 1200/ payment
and they demanded the full amount of the second instalment i said that
not possible i have made the payment and i gave them a copy of receipt
of the payment made on the a/c.They took the receipt and said that
they would get back after rectifying the mistake. They never did so i
called as many times as i could but everything was in vain. It was
this month that i found out myself why my credit a/c dont show the
payment of Rs 1200/ as the credit card number given to me was wrong.
I told this to the dept people of Hdfc they told me that i was lying
and why will the employee give me wrong credit card number i told it
might be a mistake. And they asked me to proof it i said first you
never believed about the settlement letter and now when i have proved
you are asking me to prove again something that you people should have
look into first. Ok i said it can be proved if you people pull up
calling database conversation of the particular dates. But they said
all we can do is take the payment and nothing else is what you will
get or can do here and aske me to leave.
I want some severe action on the employee
who was so rude and insulting to me as her action was not satisfactory
after giving the info, she should have had a word with the employee
who was handling my a/c first she told me that she has already done
that and she got the feed back that the settlement is null and void if
this feed back was really given by the delhi branch as this a/c is a
delhi a/c and the the employee is Mr gaurav sharma even he should be
dealt in a severe manner, you will find his details below as you read
the mail not only this the pune debt dept employee first asked me to
come to the office and then told that i was not called by her it was
me who came one fine day. As per terms and policy a customer is
suppose to know all possible aspect of the a/c as if why his a/c was
blocked what payment have the bank of credit dept not recieved what
payment he is suppose to pay she told me that she was not obliged to
do so and told me that it's my mess and i should have the updates of
the a/c all she had was a piece of paper and nothings else and this
action was done by somebody who has a designation of asst- manager.
This shows her incapability or lack of work interest as she was
suppose to come pu with optoin and solution you will know details as
you read the mail and my credit card a/c to be settled and my amount
to be unblocked as soon as possible if this doesn't happen, i will
take the appropriate action on HDFC bank and i will see that none of
my friends, relatives and family have any a/cs of HDFC . I am giving
you the detail of the employee who is handling my credit a/c now. Her
name is Susma Vichare, designation- Asst- manager, her he extention
number is 8071. It the pune branch in swargate, the building name is
cybernex the office is on 3rd flr. My banking details are as follows-
[protected]- hdfc credit card number.
0150223- the Ref no of the settlement letter
Rs 7150- the settlement amount to be settle in two go which is 3575 each.
[protected]- HDFC saving a/c, A/c name- Prem shankar prasad gupta.
My contact no- [protected], [protected] pls try the first number first.
The HDFC employee who provided me the settlement letter
and was handling my a/c was Mr Gaurav sharma, employee Id-40387 and
the other guy was Mr Ravi.
Hi,
I am giving you the details of wrong credit card number given to me
by your employee.
It's- [protected], I have made payment of Rs 1200 on this
a/c and the date is 27/04/2007 and the the branch is HDFC of boring
road, it's branch code is-235 if i am correct. I have the receipt. I
also wanted to know regarding the complain that i have made and what
action have you people taken.
Would wait for your reply.
Regards
Prem gupta