Fipola
1
Submit a Complaint
11
COMPLAINTS

Fipola Complaints & Reviews

S
sathya K5302
Feb 27, 2022
Report
Copy

Poor service

Incorrect product delivered. When we asked for replacement it is more than one and half an hour. Still product is not delivered. Service is very poor. Order #[protected]. Customer service and store manager are not reliable....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yeshwanthm
from Hyderabad, Andhra Pradesh
Oct 10, 2021
Report
Copy

Product staff

Address:Hyderabad kondapur

Call me this number i will explain...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jerrym72
Jun 3, 2021
Report
Copy

Sea food

Order No :[protected] placed on 31st to be delivered on 1st, did not receive
what I ordered but received a message in the evening stating package delivered (cash on delivery)

Order No :[protected] placed on 5th to be delivered on 6th, received a MESSAGE stating package shipped at 7AM its 11.30 still not received
(Paid Online this time)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish Rajan
Jun 2, 2021
Report
Copy

Meat

Address:Chennau
Website:www.fipola.in

Ordered meat in fipola no update on my order came I waited for more time its showing my order is shipped morning 8am still i dint recieve my order...tried calling customer care no response paid money through online...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
vigneshet
Jun 2, 2021
Report
Copy

Order is not delivered

I have ordered meat for today. I have received message saying your package has been shipped to my location. but i haven't received anything. I tried calling your customer support, no one answers. I mailed to your support mail id - [protected]@fipola.in, didn't get reply

I wanted to know my order status and when it will get delivered

Order id :[protected]

My Contact Number - [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
PrabhuC21
May 23, 2021
Report
Copy

Order missed and nobody is responding

Placed few items through ORDER #243577, upon receiving I found that fish is missing and tried to contact the delivery person, he asked me to contact the customer support, I tried to reach them through (+[protected], send email to support and also through the facebook page. There is no response from them so far. I will keep it updated here.

Missing item: Tuna Skinless / Soorai Meen ( Boneless Cubes ) X 2 pack...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
May 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order confirmed, and after delivery time mentioned out of stock

Website:www.fipola.in

I placed an order on 14 May 2021, and the order was confirmed (order number 235577. The delivery slot mentioned was 10 am to 12 pm. The product was not delivered up to 12 noon, post that I checked with customer care, they mentioned it will be delivered in 20 mins. I received call from store by 12.30 pm and they mentioned stock is not available. Why you guys not updated in the morning, if the stock was not available. I would have arranged...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
M
m l ramesh
from Chennai, Tamil Nadu
Report
Copy

Product not delivered as per order

Address:Fipola Retain India Ltd., No. 2B Door No. AC 5, 2ND FLOOR, 2ND AVENUE, ANNA NAGAR , CHENNAI 600 060
Website:FIPOLA.IN

I have ordered chicken lollipop (buy 1 and get 1 free) offer on 21.11.20 vide order No. 184999 with a delivery instruction to deliver on 21.11.20 6 PM slot. But I received a call from Fipola customer care stating that only one box of lollipop is available and asked me to swap other items. But I insisted that I need only chicken lollipop and I am prepared to wait for a delivery till next day morning 22.11.20 by 9.30 am for which they have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kokilaavijay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fipola - wholechicken refund

Website:Fipola

Hi... I'm using central bank of india debit card... Actually i tried to place order in fipola rs.686 amount debited bt order didn't place it.. I asked fipola customer service they said dey processed the refund... U hve to ask abt dis to bank soo plz help with dis...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi... Actually amount debited but didn't place order... I asked fipola service dey said amount refunded u hve to ask bank regarding dis... Soo plz help wid the refund amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
murugan2016
from Mohali, Punjab
May 23, 2021
This thread was updated on May 23, 2021
Report
Copy

Online order amount got debited but order failed through fipola app

Address:Nolambur Chennai 95
Website:Fipola

Have ordered food related purchase (fish) through Fipola app.(May 20)
Amount is taken 746 Rs. But order got failed.
Have sent messages to chat, email but no proper message.Ver poor customer support. No.phone call facilities also.

They are saying Razorpay is payment gateway and they provide amount. But they day it might take 14 days . Too much of time and also no proper confirmed.
During covid 19 we order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy