Godrej Modular Kitchen
1.4
Submit a Complaint
32
COMPLAINTS

Godrej Modular Kitchen Complaints & Reviews

D
Dev Bisen
May 19, 2022
Report
Copy

Fitting and cabinets are not working properly.

1.Fitting and sliding boxes are not working.
2.opening and closing of sliding boxes is not smooth as well as not working....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Durga Chada
Jan 28, 2022
Report
Copy

Not received product

Address:Madhurawada, visakhapatnam

I have ordered a modular kitchen with PU shutters in october2021.15 days later I have changed the colour in the order.I have made the complete payment for the kitchen then itself.But, I have not received the product till today.When I am asking for it, they are saying it is in transit.I bought it from your Godrej kitchens branch, carshed, Madhurawada, visakhapatnam.kindly do the needful, because I am having lot of inconvenience as all the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rabindranath Chanda
Aug 9, 2021
Report
Copy

Modular kitchen Payment and invoice of materials

Address:Thane

Why a costomer do complete payment for modular kitchen before installation, As there is no trust that the job will be completed or not, Installation charges are seperate so advance cheque should be taken so stop payment can be done if installations not done or any dispute, why original invoice of materials from Godrej with price not given to customer, why compensation not given for delay in work.
Where a customer should go if the work...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
R
Rohit Chindarkar
Sep 6, 2021
This thread was updated on Sep 6, 2021
Report
Copy

Poor quality of work.

Address:Godrej & Boyce Mfg. Co. Ltd, Plant 10, Lal Bahadur Shastri Rd, Pirojshanagar, Vikhroli West, Mumbai, Maharashtra 400079

I have booked modular kitchen on August 2020 and now it's March ending 2021 still not completed. Such a poor work.. they all ways tells us that godrej is not providing with material....
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
Address:TATA Ariana, 751029

A pathetic story from tata ariana, bhubaneswar, odisha - we placed an order with a franchisee of godrej to build a modular kitchen. We were told that godrej is a leader in modular kitchen installation. Company executive visited our flat and took the measurements and gave us a quotation of over rs. 3, 38, 000 followed by discussions on every items, selected choice of items followed by finalization since we stay overseas. We were assured that...
+7 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
raveeshanan
from Delhi, Delhi
Report
Copy

franchisee bad service and cheating

Address:Mumbai City, Maharashtra, 400016

Had a very bad experience with godrej interio sahakar nagar bangalore franchisee evergreen enterprises. Please do not waste your time and money buying from here. Cheating customers is the way of life for them. Set up by novices they promise moon and deliver very bad service. Please do not make 100% payment as they normally demand. Once you make that you are treated like dirt and will run from pillar to post to get the installation done. Please...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
H
harindersingh
from Delhi, Delhi
Report
Copy

godrej modular kitchen doors laminate has come off

Address:New Delhi, Delhi, 110075
Website:www.godrej.com

Sir,
This is to inform you that we got a modular kitchen made from J.K. Furniture House, Dwarka, New Delhi who is your Godrej authorised dealer.
The work was completed with great difficulties due to shortage of supply of parts in the month of February, 2018. It's just six months and the lamination of the five doors/ cupboards has come off.
This is of great disappointment that we got the modular kitchen from your Godrej...
+5 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
M
mansihver2001
from Delhi, Delhi
Report
Copy

godrej interio modular kitchen has extremely poor quality of doors

Address:New Delhi, Delhi, 110077
Website:www.godrejinterio.com

The godrej interio modular kitchen has extremely poor quality of doors. It has zero resistance against the moisture. Mere contact of moisture turned so called high density particle board into paper pulp. Dealer not ready to replace the door and suggested me to purchase new one. As an architect i never recommend anyone to use godrej modular kitchen....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
B
b k dixit
from Kolkata, West Bengal
Report
Copy

inordinate delay in installation

Address:751021

I had paid advance of rs 1, 20, 000/- to maple furnitures, a registered godrej product outlet at bhubaneswar, odisha. Payment was made in june 2017. We were assured that work will be completed with in 3 months. I regret to comment on the non execution and poor response and improper workmanship of the dealer. Representstive of godrej company mr sudipta has also poorly advised on the assembling of kitchen appliances. The dealer is stating that...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
R C Mishra 06
from Kanpur, Uttar Pradesh
Report
Copy

installation of modular kitchen

Address:Mumbai City, Maharashtra

I placed an order for installation of moduler kitchen in mar, 17. Paid 90% of total amount in two installments, 50% in mar, 17 & 40% in may, 17 as it was demanded. Payment was made to a/c no [protected] fvg m/s crystal home, your local franchise at varanasi. Even after
Lapse of 5/6 months order has not been completed yet. There is a serious issue of alignment of shutters & colour combination but no one is caring at all. Series...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Kottayam, Kerala

October 2016 godrej modular kitchen worth 253000 was installed in my new house. I am not satisfied till date because of complaints like leakage from sink area, cracks on the kitchen tops etc. Engineer, plumber and the tile worker say that the leakage is due to the improper fixing of multi wood on which the sink and granite top are fixed. The cracks on the granite also are said to be caused by the improper fixing of multiwood. I purchased...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sum_k2003
from Noida, Uttar Pradesh
Report
Copy

Faulty installation

Address:Ghaziabad, Uttar Pradesh, 201009

I purchased kitchen from steel mart, Managua mall, ghaziabad. The gate of display unit is faulty and same was conveyed and showed to dealer also. Chimney unit is missing and one cabinet is also not properly installed. They said they have ordered new parts and will come within 1 month. Now it's more then one month and they also stopped picking my phone....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
San 30982
from Nashik, Maharashtra
Report
Copy

Godrej Kitchen

Address:Pune, Maharashtra, 411045

I gave order to ndcon Sales Link Pvt Ltd (Godrej Interio), There are toooo many fake promises about delivery of kitchen materials. Pathetic service. I gave order to them before 2 month back for my kitchen. Sales person don't know status of the order and not giving satisfactory answers. They are not at all following given period term, they are taking own time and god knows when they deliver my kitchen. Sandip Shinde([protected])...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
samina jamal
from Bhopal, Madhya Pradesh
Report
Copy

Poor service

Address:Bhopal, Madhya Pradesh, 462013

Dear Sir/Madam
I got modular kitchen installed around 6 years back. Now, cabinet doors and skirting needs maintenance.
I spoke to Mr Renny Thomas [[protected]] a number of times and he assured me that someone would visit and give me the budget for maintenance. It's been 3 months now and I reminded him a number of times but there is no revert.
I wish I would have known after sales service before.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ghaziabad, Uttar Pradesh, 201003

Purchased new modular kitchen from steel mart, dealer of godrej kitchen, based in mahagun mall, ghaziabad.

To be brief and to the point, such dealers should be banned, rid of dealer ship if godrej wants their company reputation to stay.

The said dealer is just to make money in the name of godrej, in terms of service a big zero. they collect all the product value in advance, supplied us with faulty product and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Madhubanti Bhuin
from Moradabad, Uttar Pradesh
Report
Copy

Installation incomplete, tobin road, kolkata

Address:Kolkata, West Bengal, 700036

I paid 1.15 lacs for a modular kitchen. Not only is the installation incomplete for 3 months, there are fitting issues too. Bijoy Das, the company executive, is not even responding to our calls. This man is so uneducated, inefficent, incompetent & indecent that I feel like filing a complaint against him. The behavior of the staff is so poor that I doubt the work ethics of the company itself. I must go to the consumer affairs dept. Godrej...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
G
Guddu Maheshwari
from Mumbai, Maharashtra
Report
Copy

Finishing and fitting issues

Address:Mumbai City, Maharashtra, 400053

The units are chipped of marine ply and also dirty, the showroom has buffed finished units which isnt supplied to consumer in marine ply kitchen.also installation issues very unprofessional fittings, carpenters can do better job with kitchen modular fittings.I regret making kitchen with godrej wouldn't advise to anyone....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Kolkata, West Bengal

I am very much confuse about the after sale service from a reputed brand like Godrej modular kitchen, The executives who are working their do not have any value about their word with the clients. They do commitment with the client but do not maintain and that has been for the so many times. Kindly look into the matter else customer can not faith GODREJ like company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
meenasijwali
from Delhi, Delhi
Report
Copy

Nil serviceafter installation

Address:New Delhi, Delhi

Dear sir / madam
After installation of godrej kitchen no body turned back instead of assurance of 3 visits till 6 months. After repeated calling for one month he came twice this month but could not able to correct the problem in door. . Now he told on 18. 7. 15 that he will come and charge rs. 100but did not come. They turned up after 7 months and behaving like that. How to overcome this problem.
Have i done mistake by puchasing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjanda
from Kolkata, West Bengal
Report
Copy

work pending for 3 months

Address:Kolkata, West Bengal

I ordered a godrej modular kitchen from R.S. SYSTEMS in march 2015 and now this is june 2015 that the work is not completed.Please see to this harrassment as i am not in a position to do the cooking.ALSO THE MODULAR SYSTEM HAS not been fully delivered.THE address of the concerned dealer is R.S.SYSTEMS. ABHISHEK POINT, 152 S.P. MUKHERJEE ROAD, 1ST FLOOR, KOLKATA 700 026.E .MAIL;r.s.[protected]@gmail.com. mobile:[protected]/[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I, DR. GAUTAM BHOWMICK (contact no. [protected]) booked a Godrej modular kitchen through Idee concepts private Ltd. Teghoria Kolkata-7000059, on 30-10-14.I've paid the full amount in two installments.The kitchen yet not completed after 5 months.Whatever worth done is not according to the drawing, items like utensils unit has not been installed though I paid for the items. Poor craftsmanship, non attendence of technitian on schedule date, lack...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
SO MANY TIMES REMINDER BUT DEALER IS NOT GIVING PROPER ASSIGNED ITEMS LIKE DUSTBIN ATTACENT, CHIMNEY ATTACHMENTS AND GAS TROLLEY ATTACHMENTS.ALSO AS PER ASSIGNED TERMS ONLY ONE COLOUR RED GIVEN INSTEAD OF ONE RED COLOUR. Cell no [protected](RajiRajivRajiRajiv)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaily 23
from Delhi, Delhi
Report
Copy

delay in installation

Address:Lucknow, Uttar Pradesh

My modular kitchen booking reference with; -Ambience Enterprises- Husaingunj, Lucknow; "Project : GOD-0286/LYT-001".I booked it in Nov. 2014.and made the full payment when dealer received the kitchen, because I was told that it is their terms &condition. Till date kitchen is not installed due to platform height, regarding this I sent 3 mails to Godrej head office.but no response I got. The day I asked for the booking of kitchen immediate...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gupta.arindam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of work by Godrej Interio Store in Marathalli, Bangalore

Address:Bangalore, Karnataka

I purchased and installed modular kitchen from Godrej Interio Store, Marathalli, Bangalore last year in 2013. The actual fitting work done by their person was very poor. First that person charged hefty amount for any small works, he did not finish the work properly, left the work in between. The wood he put in the kitchen was very poor quality, after 1 year it is filled with termite, very bad smell is coming, overall we are very dissatisfied...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chandrushastry
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage & Poor work man ship & response

Address:Bangalore, Karnataka

We purchased Godrej Modular Kitchen from M/s Klassic Interiors Bangalore in the month of May 2014. We received product in bad condition. Glass in broken condition & doors are in damaged condition. We have floated many SMS & called many times for the rectification & replacements. We have called Godrej service department in Bangalore. It is totally no response & they play ball game from dealer to service. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rupakar
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Work pending for 10 months & poor quality work by Godrej dealer Rajni & Co., Kolkata

Address:Kolkata, West Bengal

We had booked Godrej modular kitchen in June 2013 from Rajni & Co., 74A Despran Sasmal Road, Kolkata-33, worth Rs. 1.5 lakh approx. As per invoice they were supposed to complete the work within 2 months at most. But they started the work in Oct 2013. This is April 2014, the work is still pending. They have already taken the full amount in advance. Even after repeated requests, reminders, mails, the dealer is least bothered to complete...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sagarbhoir
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

modular kitchen made short in size.

R sir, I had booked my modular kitchen of godrej in dec 2013 from the godrej dealer 'The Sanrachana Makers' Sanpada. They delivered me the product about a month late than they promised and on that even after taking measurement had made cabinets which are short in size by more than 4 inches. hence gaps remain in the cabinets which looks peculiar. even after spending 1 lac 33 thousand i did not got the product up to the mark....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajay krishna 2012
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective work & billing

Address:Jharkhand

I paid 50% in advance for a modular kitchen to a Godrej dealer at Dhanbad in Sept. 2012. But work done at my house at Bokaro Steel City, has many defects. Godrel, Ranchi assured of rectification but till date NOT rectified. Bill submitted cotains items NOT supplied, quantity more than actual & VAT calculated over & above other taxes. Party NOT ready to rectify the defects NOR correct the defects in billing. They just ask for balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jhasanjoy
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in work

Address:East Singhbhum, Jharkhand

I have booked for modular Kitchen of Godrej Intero and paid Rs 88809/- to M/S STEEL CRAFT on 26/02/2012. Their Technician Mr.Asif came to my house and taken Mesurement and ordered for the material.
After 60 days material was delivered to my house and hile thieir Technician came to fit the kitchen , it was found that they have ordered wrong size material which was not suitable for my Pre Fab.Kitchen.
They again took the mesurement...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nageswar123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prolonged delay in supplying and installing balance material.

Address:South Delhi, Delhi

Dear Sir,
I booked to install Godrej Modular kitchen in my new flat in Noida sec-119. My order (along with detaileed BOQ & designs) finalized on 23.11.11 at total cost of Rs.1.5 lakhs through the Godrej Interio dealer at Sec-16, Noida.
They collected an advance of Rs. 25,000/-.
They informed me that the material has been received at their warehouse and asked me to pay complete balance payment. I paid complete balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Godrej Modular Kitchen Recent Comments