Godrej Pentacool
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Godrej Pentacool Complaints & Reviews

R
ruby bhatia
from Port Blair, Andaman and Nicobar Islands
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not cooling

Address:Khammam, Andhra Pradesh

Sir
I have purchased Godrej Penta cool refrigerator from Metro Electronics sathupally in the year 2011 January. Very soon in the month of May 2011 we had compressor problem and the compressor was replaced by Mr.Raghu Ram. Again in 2012 May there was a same compressor problem and again the compressor was replaced by the same Mr. Raghu Ram and we had paid services charges of rs.250/- to him. Now again in July 2012 we have a problem...
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Deepa Madhu_
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cooling and no customer care attending after 24hrs of complaint

Address:Thane, Maharashtra

Dear Sir/ Madam,

We launched complaint with godrej customer care on 27th april 2012 but yet nobody has come and attended the product for godrej pentacool referigerator , there is no cooling at all and it summer season our all food products are getting spoiled and stinking. In spite of repeated calls in godrej customer care there is no body attended it still now. We hope you all look in to matter as at home there are small...
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S
swapnil shirasale
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no cool

Address:Maharashtra

I did purchased refrigerator of godrej pentacool in 13 nov 2011 but from that days until now I have suffered a problem which is going worse day by day and I didn't get a solution from service department .my refrigerator dose not work properly with its cooling system ,,,,,,So unless i want to get back a new replacement of refrigerator...
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P
palakkad519
from Ottappalam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING PROPERLY

Address:Palakkad, Kerala

SIR
My fridge manufacterd by godrej not working last 45 day i give compaint toll free no .one gentle man came & visit our home .he told us compressor jammed .they take our fridge to their workshop ,& BROUGHT IT BACK AFTER 2 week . as their instruction kept that fridge one day with out starting .when we start fridge its not working properly.again give complaint to chennaioffice they give us 682520 reg no on[protected] &...
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M
mail24kulbir
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not freezing , coolant refill then no power in freeze

Address:Delhi

DEAR SIR,

MY COMPLAIN NO IS 186854 DT 11/06/2011

MY REFRIGERATOR DOES NOT COOLING AND FREEZING ICE SINCE LAST 4 - 5 DAYS. I COMPLAIN TO GODREJ CUSTOMER CARE ON 11/06/2011. THE SERVICE STAFF CAME ON 12/06/2011 AND AFTER CHECKING, HE CONVEYED US THAT THERE IS CHOCKING IN GAS PIPE SO COOLANT WILL BE REQUIRED TO FILLED. HE CHARGED RS 1390/- IN ADVANCE AND ASK THAT ANOTHER SERVICE PERSON WILL COME FOR FILLING. THE...
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S
s k raiheg
from Chengannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cooling problem

Address:Madhya Pradesh

i purchased godrej pentacool refrigerator in aug 10. from last one month i am facing
less cooling problem & i have complaint twice in godrej first time it was serviced again i am facing the same problem. if a company like GODREJ is selling defective products then to whom we should trust.a great no. of complaints are now is being registered against GODREJ , do they are losing there market credibility.

my cotact-[protected]...
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H
hemantg
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Authorised service provider - Supertech pune and and hope less responce from godrej HEADOFFICE PUNE

Address:Maharashtra

Hi,
Whoever read this mail…
I am very much annoyed due to my decision of buying a Godrej product. As I didn’t knew the service quality of Goderj at that time.

I have purchased Godrej Pentacool which suppose to be the very best and innovative technology provided by godrej in the year 2005.But didn’t knew the quality of product was so bad that I have to replace my compressor within ten days of purchase. At...
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Birendra Mishra
from Anand, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMC Response

Just after the expiry of the warranty of my refrigerator i received a cal from godrej team member that you can enhance the warranty of your appliance by paying 2800 through AMC and such such things regarding spare parts will be coverd in 36 months duration.by gods grace in next 12 months period everything was fine but when my refrigerator was not working properly i alled up customer care on 22nd dec 09 complaint no 279593 i was told that...
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L
LATHA VASU
from Palghat, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fridge Is Idle. Freezer is less effective.

Sir,

I had switched of my fridrge for a week's time. When I switched it on again, sometime it was running and later found idle. Freezer is not as effective as it could be but is cool like the fridge and the bottom part in fridge is totally idle. Please arrange to service the same immediatley without any delay.

My contact no's are
A.Lakshmanan Mob: [protected],[protected]

Residence...
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A
Ajaya Srivastava
from Rawatbhata, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator Malfunction

We have to complaint about our fridge malfunction. We had purchased it on 7/7/06.Its model number is 2311002(Unit sr. no.4041573) .Actually it has a problem with its compressor which is within warranty period which affects its cooling.To the best of our knowledge it has a smaller compressor.

Every time the workers come our time and energy is wasted with no effect.Also many food items perish daily in these 3 yrs sometime also...
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