Indiabulls Dhani Complaints & Reviews
Personal loan issue
My name is siji, i have availed dhani personal loan, i closed my dhani loan long back but still they deducting from my account as ACH charges, As i gave permission to deduct only the EMI, after i closed my full loan amount, after almost 7 months now they are deducting from my account. i did not give permission for this, please call me [protected] for more details
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NOC Required
| Address: Indiabulls |
Sir, i have sent the mail to indiabulls, but i haven't received my NOC for personal loan number:S[protected].please kindly adress the issue as early as possible
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Hi Raju,
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
Hi Raju,
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
Hi Raju,
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Vivek, Team Dhani
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Vivek, Team Dhani
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Dhani pay
| Address: Vill Sariyatal Jeolikote Nainital Uttarakhand |
महोदय मेरे द्वारा ₹891 का भुगतान कर दिया गया है तथा मेरे dhani pay अकाउंट से रुपया 200 भी काट लिए गए हैं और उसके बाद भी आप द्वारा मुझे फोन और मैसेज के माध्यम से मानसिक उत्पीड़न क्या जा रहा है मेरे द्वारा यह संज्ञान में ऐसा कोई बिल चार्ज नहीं है जो मेरे द्वारा नहीं जमा किया गया उसकी बाद भी आप लोगों द्वारा भ्रामक प्रचार या कॉल मैसेज नहीं रोका गया तो मुझे उच्च न्यायालय या जिला न्यायालय अपनी शिकायत प्रस्तुत करनी पड़ेगी धन्यवाद
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Hello Himanshu Jeena,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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Charging of exorbitant rates of interest on one freedom credit card totally fake and fraud
| Address: Indiabulls House, 448-451, Udyog Vihar, Phase V, Gurugram – 122 016 |
"महत्वपूर्ण संदेश; प्रिय FAISAL KHAN, आपका धनी वन फ्रीडम कार्ड Rs. 1032 का बकाया चल रहा है और मामला अब बकाया वसूल करने के लिए हमारी कानूनी संग्रह टीम को सौंपा गया है।धनी ऐप के माध्यम से अभी भुगतान करें http://1kx.in/JqwgIA और क्रेडिट ब्यूरो पर DEFAULTER TAG साफ़ को करें। इस नंबर पर मिस्ड कॉल दें [protected] या भुगतान के लिए कलेक्शन मैनेजर [protected] को कॉल करें।"
Dhani is sending threatening sms messages on my mobile number for recovery of dues, i also have my legal fundamental human rights . i have not used their card still they are charging me unnecessarily .i have already replied to them thru email, i am going to lodge a complaint against them for mental physical harassment .
i have already emailed them that i am not going to pay any thing since i have not used their card, thair card is useless and charges are very high and they are not blocking my card and are charging me in a illegal way againsr rbi and nbfc policies .
Dhani is sending threatening sms messages on my mobile number for recovery of dues, i also have my legal fundamental human rights . i have not used their card still they are charging me unnecessarily .i have already replied to them thru email, i am going to lodge a complaint against them for mental physical harassment .
i have already emailed them that i am not going to pay any thing since i have not used their card, thair card is useless and charges are very high and they are not blocking my card and are charging me in a illegal way againsr rbi and nbfc policies .
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महोदय मेरे द्वारा ₹891 का भुगतान कर दिया गया है तथा मेरे dhani pay अकाउंट से रुपया 200 भी काट लिए गए हैं और उसके बाद भी आप द्वारा मुझे फोन और मैसेज के माध्यम से मानसिक उत्पीड़न क्या जा रहा है मेरे द्वारा यह संज्ञान में ऐसा कोई बिल चार्ज नहीं है जो मेरे द्वारा नहीं जमा किया गया उसकी बाद भी आप लोगों द्वारा भ्रामक प्रचार या कॉल मैसेज नहीं रोका गया तो मुझे उच्च न्यायालय या जिला न्यायालय अपनी शिकायत प्रस्तुत करनी पड़ेगी धन्यवाद
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Badly civil score
| Website: Dhani |
Loan all amount clear before five months but badly civil score
IVL finance limited
IVL finance limited
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Hello Kprasanta,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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For NOC
| Website: Dhani |
This is sanikommu hari brahmaa reddy mobile no:[protected] i took loan from dhani app.. I paid all my loan in[protected]..I need noc for student loan.. I contact the regional dhani officer he said after 24 hrs u will get in mail but still not received .. I also tried through mail(to supportdhani) still no use.. I need noc urjent please help me
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Hello Sanikommu Hari Brahmaa Reddy,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
Dear Sanikommu Hari Brahmaa Reddy,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Thanks,
Neha, Team Dhani
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Thanks,
Neha, Team Dhani
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Amount not refunding
| Website: Dhani |
I ordered on June start of the month and now it's July. I gave one order and the amount deducted 3 time. I called many time for the refund. Every time they are please wait for 48 hours without giving any proper reason.
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Hello Imtiyaz Mohd Abdul Sattar,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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Need NOC for my loan
| Address: Andheri mumbai |
Karan Rajkumar Mourya please share my NOC because i had done payment and till now no NOC was delivered to me
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I have pay amount 7400
| Address: Hubli |
| Website: www.dhani.com |
Tell them wait till july
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Hello Yakub Sayed,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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Please off all extra amount
My total approve limits is 25000 and i used this totally and i repaid[protected] rupees, why showing to unpaid, Now I have to do only Rs 10, 000 pay, remove the extra amount, I can not give
you extra money, only Rs 10, 000 are left yours on your side, That's why I tell you don't take more money from me
you extra money, only Rs 10, 000 are left yours on your side, That's why I tell you don't take more money from me
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Dear Customer,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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Resolved
Resolved
Need Noc
I have paid settlements on 07.06.2022, my loan no is IDHADEL09653839,
Please check and release NOC
Regards,
Ramesh S
Please check and release NOC
Regards,
Ramesh S
Jun 20, 2022
Complaint marked as Resolved email - [email protected]
Phone no - 9578059198
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Dear Ramesh S,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
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Hidden charges and ever-changing policy
I had taken subscription of dhani one freedom card and had availed there services on multiple occasions. However, every now and then they would update their policies to keep Charing you extra for the services. Some time they would cite excuses like the transaction was for adding money to a 3rd party wallet or something whereas the transaction was made through a certain gateway instead.
They have now cancelled the card for which I have paid an additional INR 250 and are also charging me the subscription amount for the last month where they had barred me from using the service. Even if you pay and work accordingly as per their agreed TnCs and everything is in order in the app they would call from personal numbers and harass you to pay the whole amount instead of the 3 EMI facility for which they charge INR 589/month.
Currently my outstanding balance is INR 1854 which includes INR 589 subscription charges which I believe are not fairly charged by dhani as they had barred me from the service. I am willing to pay the amount I have used which sums up to INR 1265but not the subscription amount. I would also question the point of paying INR 250 for the card as now the service is not valid for any of the users.
They would Authorize 3rd party entities to call you and harass you by threatening to come to your home and stuff. On this instance it was by a collection agent by the name Kalyan Jana(on Truecaller) calling from the number +[protected].
They have now cancelled the card for which I have paid an additional INR 250 and are also charging me the subscription amount for the last month where they had barred me from using the service. Even if you pay and work accordingly as per their agreed TnCs and everything is in order in the app they would call from personal numbers and harass you to pay the whole amount instead of the 3 EMI facility for which they charge INR 589/month.
Currently my outstanding balance is INR 1854 which includes INR 589 subscription charges which I believe are not fairly charged by dhani as they had barred me from the service. I am willing to pay the amount I have used which sums up to INR 1265but not the subscription amount. I would also question the point of paying INR 250 for the card as now the service is not valid for any of the users.
They would Authorize 3rd party entities to call you and harass you by threatening to come to your home and stuff. On this instance it was by a collection agent by the name Kalyan Jana(on Truecaller) calling from the number +[protected].
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Dear Aritra Mahapatra,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
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Loan cleared but in cibil showing not cleared
Dear sir / madam.
Iam vijay yadav taken loan from dhani and i cleared my loan on march 7th until now in cibil showing not cleared and active.
I make compliant on april 25th until now no response from dhani.
And every time i called customer care they saying simply 45 days if i say 45 days finish. Wait for some time from 54 days they are playing with me
i sent email to even nodal & grievance every one no response
my complaint numbers:[protected]th aprilthey created again today : 51747416
how many days should i wait i already informed i applied for emergency loan need as quick as possible they say 45 days until now no proper response
should i go for legal action for my concern they are torturing me .
With lots of hope iam complain you madam.
Please do need full for my issue.
Thanking you.
Iam vijay yadav taken loan from dhani and i cleared my loan on march 7th until now in cibil showing not cleared and active.
I make compliant on april 25th until now no response from dhani.
And every time i called customer care they saying simply 45 days if i say 45 days finish. Wait for some time from 54 days they are playing with me
i sent email to even nodal & grievance every one no response
my complaint numbers:[protected]th aprilthey created again today : 51747416
how many days should i wait i already informed i applied for emergency loan need as quick as possible they say 45 days until now no proper response
should i go for legal action for my concern they are torturing me .
With lots of hope iam complain you madam.
Please do need full for my issue.
Thanking you.
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Dhani sore
Why my order has been cancelled plz explain, my order ID is 8291155.
I have ordered already for more products with another order ID 8641239.
Is this a joke about the order. I am going to consumer form for this order.
Thank
Alok
I have ordered already for more products with another order ID 8641239.
Is this a joke about the order. I am going to consumer form for this order.
Thank
Alok
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Wrong Due Showing
| Address: Dehradun |
| Website: Indiabuls Dhani |
Dear Sir/Ma'am,
Last taken total credit already Paid
Because my health is not good i am suffering from illness in last 2 months
I sended a Complaint on mail have no any positive response from dhani side
Last taken total credit already Paid
Because my health is not good i am suffering from illness in last 2 months
I sended a Complaint on mail have no any positive response from dhani side
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Hello Jainul Abdin,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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False updates from executive
| Website: im complaint about india dhanibulls |
I got a call from dhani executive and asked me to pay 500 so that my daily limit will get increase 2500 and now even my card is not working at petrol pumps or any where then i dont understand how to discontinue this card as its useless keeping such cards which is not useful to me but im paying monthly payments to it ... and more over these people complaint box is not there and these people customer care number never get answer they keep you on hold for hours
had less down my balance limit
had less down my balance limit
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Hello Srinivas Nagapuri,
We would need your details via m.me/dhaniapp so that we internally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we internally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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Unblock my dhani wallet account
I have done several emails regarding unblock my dhani wallet account but no reply has been yet from dhani team. Please provide me a closure link to clear my dues or unblock my dhani wallet account. My registered mobile number is [protected].
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Dear Mohit Nandan Singh,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani
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Requesting to close my acccount
I had repay all my dues kiundly close my dhani account
name sunanda patel
phone no [protected]
close my account
delete my account from dhani
name sunanda patel
phone no [protected]
close my account
delete my account from dhani
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Dear Customer,
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
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Unauthorized credit and charges.
Was using dhani one freedom card for the last 5-6 months. I am getting married next year so I applied for a personal loan in my bank but it got rejected mentioning that there is overdue mentioned in my cibil by dhani. I have cleared my dues time to time but I don't know how they have mentioned this is in my cibil report. I have informed the customer care team via call and mail too but I don't see any appropriate resolution to my problem. I really need that loan from my bank.
Please resolve my issue at the earliest and provide me the NOC.
My MOBILE no. is [protected]
Please resolve my issue at the earliest and provide me the NOC.
My MOBILE no. is [protected]
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Dear Customer,
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
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Option not availble for deactivate my dhanai account
Name sunanda patel
phone no [protected]
my account does not deactivate as option no available pleade update my option to deactvate my account
phone no [protected]
my account does not deactivate as option no available pleade update my option to deactvate my account
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Dear Customer,
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
Neha, Team Dhani
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Credit score
| Address: Raneedeha gkp |
| Website: www.consumercomplaints.in/new_complaint |
Avi tk main sare apne dues bhar diya hai or mere me active loan dikha rha hai jisse mera scibil score kharb ho raha hai to plz ese jald se jald mera shi kare warna main suicide kar lunga
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Hello Mohamfarhan,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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Loan close not received noc - s000301901
| Address: H No 5/603/1 Hind Chowk Vishal Nagar Jagtap Dairy Wakad Road Pune 411027 |
| Website: na |
Please Share Me NOC I Closed My Loan In Last Month Loan A/c No Is S[protected]
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Dear Hameed Sayyed,
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani
Dear Hameed Sayyed,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani
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Cibil mwe wrong tag dalne babat,
| Address: sahajrasar loonkaransar bikaner 334602 |
| Website: [email protected] |
Sir,
me navratan sarswat [protected]
maine loan liya tha jo bhar chuka hu fir bhi 700, 379 october 2021 ka tag meri cibil me show kar raha hai, ahar turant prabav se nhi hataya to me court case karne ke liye vivas nahi kare, ap turant hatae jo me bhar chuka hu
[protected] screan shot attetch kar raha hu
me navratan sarswat [protected]
maine loan liya tha jo bhar chuka hu fir bhi 700, 379 october 2021 ka tag meri cibil me show kar raha hai, ahar turant prabav se nhi hataya to me court case karne ke liye vivas nahi kare, ap turant hatae jo me bhar chuka hu
[protected] screan shot attetch kar raha hu
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I foreclose the onefreedom card but in credit app due pending
| Address: 120, AAVANANGUDI STREET, TISAIYANVILAI. TIRUNELVELI TAMILNADU 627657 |
I am pay all EMI amount and call, report dhani customer service to delete my dhani onefreedom card permently .but my credit score app will show in dhani loans pending amount 1142 Rupees...I request to you to how clear and get NOC certificate from dhani loans...
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Dhani One freedom card close
| Address: B702,Kalpak Homes,Baif road wagholi |
I realized that Dhani is charging exorbitant subscription charges for no reason, the only benefit that they state is that the customer gets additional 2% discount on purchases, when I asked them to save 1200 rupees I need to at least spend Rs.60, 000/ why will anyone spend so much on Dhani every month, hence I requested them to cancel my subscription and every time I request they ask me to clear the balance due and this is going on for the second month now.
I get a minimum of 5 calls every day and I explain everyone the same thing and they have a standard response stating you pay the balance and then subscription gets cancelled, this is outright cheating to the customer, I had raised a request with customer care, where I requested very clearly to cancel the subscription as I paid Rs.825 which was due, however I got a response explaining where at Dhani APP can I reach out to cancel my subscription
I seriously do not understand the reason or utility of paying these subscription charges, this is sheer waste of customer's money without any value addition, there is no bank or any service which charges such huge subscription charges without any value creation
I am reaching out to Dhani through this mode as I need a final resolution by waiving off the subscription charges and getting my issue resolved
I get a minimum of 5 calls every day and I explain everyone the same thing and they have a standard response stating you pay the balance and then subscription gets cancelled, this is outright cheating to the customer, I had raised a request with customer care, where I requested very clearly to cancel the subscription as I paid Rs.825 which was due, however I got a response explaining where at Dhani APP can I reach out to cancel my subscription
I seriously do not understand the reason or utility of paying these subscription charges, this is sheer waste of customer's money without any value addition, there is no bank or any service which charges such huge subscription charges without any value creation
I am reaching out to Dhani through this mode as I need a final resolution by waiving off the subscription charges and getting my issue resolved
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Not stop my dhani payment card
| Address: 1204 jeewan nagar gaunchhi faridabad 121004 |
Dear sir
I make many call to dhani customer available at dhani app no response given
From this side. Every payment of dhani payment taker said he will close the dhani loan but they said false information to get their payment after they not receive call
Due to dhani my cibil is going worse pls close my dhani loan immediately otherwise
I have to go consumer court
Also it is not good for your good will.
Thanking you
Your faithfully
Deepak
[protected]
I make many call to dhani customer available at dhani app no response given
From this side. Every payment of dhani payment taker said he will close the dhani loan but they said false information to get their payment after they not receive call
Due to dhani my cibil is going worse pls close my dhani loan immediately otherwise
I have to go consumer court
Also it is not good for your good will.
Thanking you
Your faithfully
Deepak
[protected]
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Hello Deepak,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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Spam Call
| Address: 1st Floor, B-4, Sec-63, Noida 201301 - 201301 |
| Website: indiabulls dhani |
मेरे नंबर पर बार बार कॉल करके परेशान कर रहा है, लॉन भी दिया नहीं और पैसा 2400 लगभग भरने के लिए कहा जा रहा है, क्रेडिट कार्ड खुद एक्टिव हर महीना करता है, और पैसा भरने को भोलता है, प्लीज मुझे कॉल नहीं किया जाए।
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Dear Customer,
We would need your details via m.me/dhaniapp so that we internally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we internally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
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Too high Subscription charges being levied
| Website: www.dhani.com |
I realized that Dhani is charging exorbitant subscription charges for no reason, the only benefit that they state is that the customer gets additional 2% discount on purchases, when I asked them to save 1200 rupees I need to at least spend Rs.60, 000/ why will anyone spend so much on Dhani every month, hence I requested them to cancel my subscription and every time I request they ask me to clear the balance due and this is going on for the second month now.
I get a minimum of 5 calls every day and I explain everyone the same thing and they have a standard response stating you pay the balance and then subscription gets cancelled, this is outright cheating to the customer, I had raised a request with Trouble Ticket number 51211350, where I requested very clearly to cancel the subscription as I paid Rs.441 which was due, however I got a response explaining where at Dhani APP can I reach out to cancel my subscription
I seriously do not understand the reason or utility of paying these subscription charges, this is sheer waste of customer's money without any value addition, there is no bank or any service which charges such huge subscription charges without any value creation
I am reaching out to Dhani through this mode as I need a final resolution by waiving off the subscription charges and getting my issue resolved
I get a minimum of 5 calls every day and I explain everyone the same thing and they have a standard response stating you pay the balance and then subscription gets cancelled, this is outright cheating to the customer, I had raised a request with Trouble Ticket number 51211350, where I requested very clearly to cancel the subscription as I paid Rs.441 which was due, however I got a response explaining where at Dhani APP can I reach out to cancel my subscription
I seriously do not understand the reason or utility of paying these subscription charges, this is sheer waste of customer's money without any value addition, there is no bank or any service which charges such huge subscription charges without any value creation
I am reaching out to Dhani through this mode as I need a final resolution by waiving off the subscription charges and getting my issue resolved
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Dear Sudeer Singh,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
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Stop calling my number and close my account Stop calling my number and close my account
| Address: DHANI APP |
| Website: DHANI.COM |
It's a Totally Fraud Company
My account balance is 33+222 rs but dhani app call me 1708.63 rs my account deactivated 01/04/2022 but per month add is my account deactivate add money why please suggest .
My account balance is 33+222 rs but dhani app call me 1708.63 rs my account deactivated 01/04/2022 but per month add is my account deactivate add money why please suggest .
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Dear Manimundu,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Mohit, Team Dhani.
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Mohit, Team Dhani.
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Non issuance of loan closure letter
| Address: One International Centre (Formerly IFC), Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013 |
| Website: www.dhaniloansandservices.com/contact-us |
Personal Loan no.: PL09370106
DESPITE contacting DHANI customer Service through calls and multiple email, there has been no response However I did receive multiple Messages & calls (by third party hired by DHANI to threaten their customers) from to pay due amount.
I was told to make payment of Rs.4000/- to close my Loan account and NO DUES Letter will issued within 3 working days from the date of payment i.e 31 March 2022. April 2022 is almost over and I still have not received the letter nor the loan has been closed.
As per my discussion with previous Manager (unfortunately I do not recall the name) and present Manager is also not helping to provide his name. FINAL SETTLEMENT AMOUNT of Rs.4000/- has been paid as advised by the Manager (who has left the job) through LINK Provided to me this on 31.03.2022 at 10:28:36 AM (Request Id: 96618261, Transaction ID:[protected].
I was in complete disbelief when I received a call from Customer care/ Recovery person stating that LOAN ACCOUNT is reflecting amount due. On my insistence he connected me with Mr.AMIT TOKAS, Manager (Mobile no.[protected]) on 27 April 2022. On[protected], Mr. Amit Tokas informed us that we will be issued the letter by eod and later refused stating that account showing OUTSTANDING BALANCE of roughly Rs. 1800.00/- additional.
I had to again share the background to him about the loan and about the payment of RS.4000/- made on 31.03.2022. I asked him to clarify why all of the sudden at the month I am being asked to pay this additional amount for when I have already paid the FINAL Settlement Amount on 31.03.2022. He refused to give any clarification and said “YOU PAY THIS AMOUNT OR ELSE THE LETTER WILL NOT BE ISSUED”.
Why I am getting penalized by DHANI with another amount because your team failed to their job.
Also i was made aware of this additional amount on 28.04.2022 Thursday, despite following up for last 30 days. Near month closing I am being informed without any clarification so that they can put another penalty on top of this amount.
THIS is a clear case of CHEATING and CUSTOMER HARASSMENT.
DESPITE contacting DHANI customer Service through calls and multiple email, there has been no response However I did receive multiple Messages & calls (by third party hired by DHANI to threaten their customers) from to pay due amount.
I was told to make payment of Rs.4000/- to close my Loan account and NO DUES Letter will issued within 3 working days from the date of payment i.e 31 March 2022. April 2022 is almost over and I still have not received the letter nor the loan has been closed.
As per my discussion with previous Manager (unfortunately I do not recall the name) and present Manager is also not helping to provide his name. FINAL SETTLEMENT AMOUNT of Rs.4000/- has been paid as advised by the Manager (who has left the job) through LINK Provided to me this on 31.03.2022 at 10:28:36 AM (Request Id: 96618261, Transaction ID:[protected].
I was in complete disbelief when I received a call from Customer care/ Recovery person stating that LOAN ACCOUNT is reflecting amount due. On my insistence he connected me with Mr.AMIT TOKAS, Manager (Mobile no.[protected]) on 27 April 2022. On[protected], Mr. Amit Tokas informed us that we will be issued the letter by eod and later refused stating that account showing OUTSTANDING BALANCE of roughly Rs. 1800.00/- additional.
I had to again share the background to him about the loan and about the payment of RS.4000/- made on 31.03.2022. I asked him to clarify why all of the sudden at the month I am being asked to pay this additional amount for when I have already paid the FINAL Settlement Amount on 31.03.2022. He refused to give any clarification and said “YOU PAY THIS AMOUNT OR ELSE THE LETTER WILL NOT BE ISSUED”.
Why I am getting penalized by DHANI with another amount because your team failed to their job.
Also i was made aware of this additional amount on 28.04.2022 Thursday, despite following up for last 30 days. Near month closing I am being informed without any clarification so that they can put another penalty on top of this amount.
THIS is a clear case of CHEATING and CUSTOMER HARASSMENT.
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We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani