Indiabulls Dhani
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Indiabulls Dhani Complaints & Reviews

S
siji karial
from Delhi, Delhi
Jul 15, 2022
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My name is siji, i have availed dhani personal loan, i closed my dhani loan long back but still they deducting from my account as ACH charges, As i gave permission to deduct only the EMI, after i closed my full loan amount, after almost 7 months now they are deducting from my account. i did not give permission for this, please call me [protected] for more details
Dear Siji Karial,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani
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    R
    Raju7843
    from Bhadrachalam, Telangana
    Jul 15, 2022
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    Address: Indiabulls

    Sir, i have sent the mail to indiabulls, but i haven't received my NOC for personal loan number:S[protected].please kindly adress the issue as early as possible
    Hi Raju,

    We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

    Neha, Team Dhani
    Hi Raju,

    We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

    Neha, Team Dhani
    Hi Raju,

    We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

    Vivek, Team Dhani
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      H
      Himanshu Jeena
      Jul 14, 2022
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      Address: Vill Sariyatal Jeolikote Nainital Uttarakhand

      महोदय मेरे द्वारा ₹891 का भुगतान कर दिया गया है तथा मेरे dhani pay अकाउंट से रुपया 200 भी काट लिए गए हैं और उसके बाद भी आप द्वारा मुझे फोन और मैसेज के माध्यम से मानसिक उत्पीड़न क्या जा रहा है मेरे द्वारा यह संज्ञान में ऐसा कोई बिल चार्ज नहीं है जो मेरे द्वारा नहीं जमा किया गया उसकी बाद भी आप लोगों द्वारा भ्रामक प्रचार या कॉल मैसेज नहीं रोका गया तो मुझे उच्च न्यायालय या जिला न्यायालय अपनी शिकायत प्रस्तुत करनी पड़ेगी धन्यवाद
      +1 photos
      Jul 14, 2022
      Updated by Himanshu Jeena
      महोदय मेरे द्वारा ₹891 का भुगतान कर दिया गया है तथा मेरे dhani pay अकाउंट से रुपया 200 भी काट लिए गए हैं और उसके बाद भी आप द्वारा मुझे फोन और मैसेज के माध्यम से मानसिक उत्पीड़न क्या जा रहा है मेरे द्वारा यह संज्ञान में ऐसा कोई बिल चार्ज नहीं है जो मेरे द्वारा नहीं जमा किया गया उसकी बाद भी आप लोगों द्वारा भ्रामक प्रचार या कॉल मैसेज नहीं रोका गया तो मुझे उच्च न्यायालय या जिला न्यायालय अपनी शिकायत प्रस्तुत करनी पड़ेगी धन्यवाद
      Jul 14, 2022
      Updated by Himanshu Jeena
      महोदय मेरे द्वारा ₹891 का भुगतान कर दिया गया है तथा मेरे dhani pay अकाउंट से रुपया 200 भी काट लिए गए हैं और उसके बाद भी आप द्वारा मुझे फोन और मैसेज के माध्यम से मानसिक उत्पीड़न क्या जा रहा है मेरे द्वारा यह संज्ञान में ऐसा कोई बिल चार्ज नहीं है जो मेरे द्वारा नहीं जमा किया गया उसकी बाद भी आप लोगों द्वारा भ्रामक प्रचार या कॉल मैसेज नहीं रोका गया तो मुझे उच्च न्यायालय या जिला न्यायालय अपनी शिकायत प्रस्तुत करनी पड़ेगी धन्यवाद

      Hello Himanshu Jeena,

      We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

      Neha, Team Dhani
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        F
        faslu76
        from LUCKNOW, Uttar Pradesh
        Jul 9, 2022
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        Address: Indiabulls House, 448-451, Udyog Vihar, Phase V, Gurugram – 122 016

        "महत्वपूर्ण संदेश; प्रिय FAISAL KHAN, आपका धनी वन फ्रीडम कार्ड Rs. 1032 का बकाया चल रहा है और मामला अब बकाया वसूल करने के लिए हमारी कानूनी संग्रह टीम को सौंपा गया है।धनी ऐप के माध्यम से अभी भुगतान करें http://1kx.in/JqwgIA और क्रेडिट ब्यूरो पर DEFAULTER TAG साफ़ को करें। इस नंबर पर मिस्ड कॉल दें [protected] या भुगतान के लिए कलेक्शन मैनेजर [protected] को कॉल करें।"

        Dhani is sending threatening sms messages on my mobile number for recovery of dues, i also have my legal fundamental human rights . i have not used their card still they are charging me unnecessarily .i have already replied to them thru email, i am going to lodge a complaint against them for mental physical harassment .
        i have already emailed them that i am not going to pay any thing since i have not used their card, thair card is useless and charges are very high and they are not blocking my card and are charging me in a illegal way againsr rbi and nbfc policies .
        महोदय मेरे द्वारा ₹891 का भुगतान कर दिया गया है तथा मेरे dhani pay अकाउंट से रुपया 200 भी काट लिए गए हैं और उसके बाद भी आप द्वारा मुझे फोन और मैसेज के माध्यम से मानसिक उत्पीड़न क्या जा रहा है मेरे द्वारा यह संज्ञान में ऐसा कोई बिल चार्ज नहीं है जो मेरे द्वारा नहीं जमा किया गया उसकी बाद भी आप लोगों द्वारा भ्रामक प्रचार या कॉल मैसेज नहीं रोका गया तो मुझे उच्च न्यायालय या जिला न्यायालय अपनी शिकायत प्रस्तुत करनी पड़ेगी धन्यवाद

        Charging of exorbitant rates of interest on one freedom credit card totally fake and fraud - Comment #4022052 - Image #0
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          K
          Kprasanta
          Jul 7, 2022
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          Website: Dhani

          Loan all amount clear before five months but badly civil score
          IVL finance limited
          +1 photos
          Hello Kprasanta,

          We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

          Neha, Team Dhani
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            C
            Chinna reddy sg
            Jul 6, 2022
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            Website: Dhani

            This is sanikommu hari brahmaa reddy mobile no:[protected] i took loan from dhani app.. I paid all my loan in[protected]..I need noc for student loan.. I contact the regional dhani officer he said after 24 hrs u will get in mail but still not received .. I also tried through mail(to supportdhani) still no use.. I need noc urjent please help me
            Hello Sanikommu Hari Brahmaa Reddy,

            We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

            Neha, Team Dhani
            Chinna reddy sg's [Complaint's author] reply, Jul 8, 2022
            PLEASE SEND A LINK I M NOT GETTING WHERE TO SHARE DETAILS
            Dear Sanikommu Hari Brahmaa Reddy,
            We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
            Thanks,
            Neha, Team Dhani
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              I
              Imtiyaz Mohd Abdul Sattar
              Jul 5, 2022
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              Website: Dhani

              I ordered on June start of the month and now it's July. I gave one order and the amount deducted 3 time. I called many time for the refund. Every time they are please wait for 48 hours without giving any proper reason.
              Hello Imtiyaz Mohd Abdul Sattar,

              We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

              Neha, Team Dhani
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                K
                karan maurya
                from Mumbai, Maharashtra
                Jun 28, 2022
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                Address: Andheri mumbai

                Karan Rajkumar Mourya please share my NOC because i had done payment and till now no NOC was delivered to me
                Hello Karan Maurya,

                We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                Neha, Team Dhani
                Hi Brother this is hari. U got NOC LETTER??
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                  Y
                  YaKubSayed
                  Jun 21, 2022
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                  Address: Hubli
                  Website: www.dhani.com

                  Tell them wait till july
                  Hello Yakub Sayed,

                  We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                  Neha, Team Dhani
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                    S
                    SAGARIN86912869
                    Jun 21, 2022
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                    My total approve limits is 25000 and i used this totally and i repaid[protected] rupees, why showing to unpaid, Now I have to do only Rs 10, 000 pay, remove the extra amount, I can not give
                    you extra money, only Rs 10, 000 are left yours on your side, That's why I tell you don't take more money from me
                    +1 photos
                    Dear Customer,

                    We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                    Neha, Team Dhani
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                      R
                      Ramshsr512
                      Jun 20, 2022
                      Resolved
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                      Resolved

                      I have paid settlements on 07.06.2022, my loan no is IDHADEL09653839,

                      Please check and release NOC

                      Regards,
                      Ramesh S
                      Jun 20, 2022
                      Complaint marked as Resolved 
                      email - [email protected] Phone no - 9578059198
                      Dear Ramesh S,
                      Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
                      Neha, Team Dhani
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                        A
                        Aritra Mahapatra
                        Jun 18, 2022
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                        I had taken subscription of dhani one freedom card and had availed there services on multiple occasions. However, every now and then they would update their policies to keep Charing you extra for the services. Some time they would cite excuses like the transaction was for adding money to a 3rd party wallet or something whereas the transaction was made through a certain gateway instead.

                        They have now cancelled the card for which I have paid an additional INR 250 and are also charging me the subscription amount for the last month where they had barred me from using the service. Even if you pay and work accordingly as per their agreed TnCs and everything is in order in the app they would call from personal numbers and harass you to pay the whole amount instead of the 3 EMI facility for which they charge INR 589/month.

                        Currently my outstanding balance is INR 1854 which includes INR 589 subscription charges which I believe are not fairly charged by dhani as they had barred me from the service. I am willing to pay the amount I have used which sums up to INR 1265but not the subscription amount. I would also question the point of paying INR 250 for the card as now the service is not valid for any of the users.

                        They would Authorize 3rd party entities to call you and harass you by threatening to come to your home and stuff. On this instance it was by a collection agent by the name Kalyan Jana(on Truecaller) calling from the number +[protected].
                        Dear Aritra Mahapatra,
                        Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
                        Neha, Team Dhani
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                          V
                          vijayyadavgundala
                          Jun 18, 2022
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                          Dear sir / madam.

                          Iam vijay yadav taken loan from dhani and i cleared my loan on march 7th until now in cibil showing not cleared and active.
                          I make compliant on april 25th until now no response from dhani.
                          And every time i called customer care they saying simply 45 days if i say 45 days finish. Wait for some time from 54 days they are playing with me
                          i sent email to even nodal & grievance every one no response
                          my complaint numbers:[protected]th aprilthey created again today : 51747416

                          how many days should i wait i already informed i applied for emergency loan need as quick as possible they say 45 days until now no proper response

                          should i go for legal action for my concern they are torturing me .

                          With lots of hope iam complain you madam.

                          Please do need full for my issue.

                          Thanking you.
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                            A
                            Alok Kumar Rangia
                            from Lucknow, Uttar Pradesh
                            Jun 18, 2022
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                            Why my order has been cancelled plz explain, my order ID is 8291155.
                            I have ordered already for more products with another order ID 8641239.

                            Is this a joke about the order. I am going to consumer form for this order.

                            Thank
                            Alok
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                              J
                              Jainul ABDIN
                              Jun 13, 2022
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                              Address: Dehradun
                              Website: Indiabuls Dhani

                              Dear Sir/Ma'am,
                              Last taken total credit already Paid
                              Because my health is not good i am suffering from illness in last 2 months
                              I sended a Complaint on mail have no any positive response from dhani side
                              Hello Jainul Abdin,

                              We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                              Neha, Team Dhani
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                                S
                                Srinivas Nagapuri
                                Jun 11, 2022
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                                Website: im complaint about india dhanibulls

                                I got a call from dhani executive and asked me to pay 500 so that my daily limit will get increase 2500 and now even my card is not working at petrol pumps or any where then i dont understand how to discontinue this card as its useless keeping such cards which is not useful to me but im paying monthly payments to it ... and more over these people complaint box is not there and these people customer care number never get answer they keep you on hold for hours
                                had less down my balance limit
                                Hello Srinivas Nagapuri,

                                We would need your details via m.me/dhaniapp so that we internally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                Neha, Team Dhani
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                                  M
                                  Mohit Nandan Singh
                                  Jun 8, 2022
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                                  I have done several emails regarding unblock my dhani wallet account but no reply has been yet from dhani team. Please provide me a closure link to clear my dues or unblock my dhani wallet account. My registered mobile number is [protected].
                                  Dear Mohit Nandan Singh,
                                  We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
                                  Neha, Team Dhani
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                                    P
                                    patelde25
                                    from Jharsuguda, Odisha
                                    Jun 8, 2022
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                                    I had repay all my dues kiundly close my dhani account
                                    name sunanda patel
                                    phone no [protected]
                                    close my account
                                    delete my account from dhani
                                    Dear Customer,
                                    We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.
                                    Neha, Team Dhani
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                                      B
                                      bs0017
                                      from Gurugram, Haryana
                                      Jun 7, 2022
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                                      Was using dhani one freedom card for the last 5-6 months. I am getting married next year so I applied for a personal loan in my bank but it got rejected mentioning that there is overdue mentioned in my cibil by dhani. I have cleared my dues time to time but I don't know how they have mentioned this is in my cibil report. I have informed the customer care team via call and mail too but I don't see any appropriate resolution to my problem. I really need that loan from my bank.

                                      Please resolve my issue at the earliest and provide me the NOC.

                                      My MOBILE no. is [protected]
                                      Dear Customer,

                                      We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

                                      Neha, Team Dhani
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                                        P
                                        patelde25
                                        from Jharsuguda, Odisha
                                        Jun 7, 2022
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                                        Name sunanda patel
                                        phone no [protected]
                                        my account does not deactivate as option no available pleade update my option to deactvate my account
                                        +1 photos
                                        Dear Customer,

                                        We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

                                        Neha, Team Dhani
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                                          M
                                          Mohamfarhan
                                          from Gorakhpur, Uttar Pradesh
                                          Jun 4, 2022
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                                          Address: Raneedeha gkp
                                          Website: www.consumercomplaints.in/new_complaint

                                          Avi tk main sare apne dues bhar diya hai or mere me active loan dikha rha hai jisse mera scibil score kharb ho raha hai to plz ese jald se jald mera shi kare warna main suicide kar lunga
                                          Hello Mohamfarhan,

                                          We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                          Neha, Team Dhani
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                                            H
                                            hameed sayyed
                                            May 31, 2022
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                                            Address: H No 5/603/1 Hind Chowk Vishal Nagar Jagtap Dairy Wakad Road Pune 411027
                                            Website: na

                                            Please Share Me NOC I Closed My Loan In Last Month Loan A/c No Is S[protected]
                                            Dear Hameed Sayyed,
                                            We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
                                            Neha, Team Dhani
                                            Dear Hameed Sayyed,
                                            We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
                                            Neha, Team Dhani
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                                              U
                                              Uidai sarswat
                                              May 20, 2022
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                                              Address: sahajrasar loonkaransar bikaner 334602
                                              Website: [email protected]

                                              Sir,
                                              me navratan sarswat [protected]
                                              maine loan liya tha jo bhar chuka hu fir bhi 700, 379 october 2021 ka tag meri cibil me show kar raha hai, ahar turant prabav se nhi hataya to me court case karne ke liye vivas nahi kare, ap turant hatae jo me bhar chuka hu
                                              [protected] screan shot attetch kar raha hu
                                              +1 photos
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                                                J
                                                Jenikar Sam
                                                May 19, 2022
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                                                Address: 120, AAVANANGUDI STREET, TISAIYANVILAI. TIRUNELVELI TAMILNADU 627657

                                                I am pay all EMI amount and call, report dhani customer service to delete my dhani onefreedom card permently .but my credit score app will show in dhani loans pending amount 1142 Rupees...I request to you to how clear and get NOC certificate from dhani loans...
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                                                  R
                                                  Rupesh7267
                                                  from Pune, Maharashtra
                                                  May 18, 2022
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                                                  Address: B702,Kalpak Homes,Baif road wagholi

                                                  I realized that Dhani is charging exorbitant subscription charges for no reason, the only benefit that they state is that the customer gets additional 2% discount on purchases, when I asked them to save 1200 rupees I need to at least spend Rs.60, 000/ why will anyone spend so much on Dhani every month, hence I requested them to cancel my subscription and every time I request they ask me to clear the balance due and this is going on for the second month now.

                                                  I get a minimum of 5 calls every day and I explain everyone the same thing and they have a standard response stating you pay the balance and then subscription gets cancelled, this is outright cheating to the customer, I had raised a request with customer care, where I requested very clearly to cancel the subscription as I paid Rs.825 which was due, however I got a response explaining where at Dhani APP can I reach out to cancel my subscription

                                                  I seriously do not understand the reason or utility of paying these subscription charges, this is sheer waste of customer's money without any value addition, there is no bank or any service which charges such huge subscription charges without any value creation

                                                  I am reaching out to Dhani through this mode as I need a final resolution by waiving off the subscription charges and getting my issue resolved
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                                                    S
                                                    Shiv enterprises Deepak
                                                    May 14, 2022
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                                                    Address: 1204 jeewan nagar gaunchhi faridabad 121004

                                                    Dear sir
                                                    I make many call to dhani customer available at dhani app no response given
                                                    From this side. Every payment of dhani payment taker said he will close the dhani loan but they said false information to get their payment after they not receive call
                                                    Due to dhani my cibil is going worse pls close my dhani loan immediately otherwise
                                                    I have to go consumer court
                                                    Also it is not good for your good will.
                                                    Thanking you
                                                    Your faithfully
                                                    Deepak
                                                    [protected]
                                                    Hello Deepak,

                                                    We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                                    Neha, Team Dhani
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                                                      manimundu
                                                      from RANCHI, Jharkhand
                                                      May 12, 2022
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                                                      Address: 1st Floor, B-4, Sec-63, Noida 201301 - 201301
                                                      Website: indiabulls dhani

                                                      मेरे नंबर पर बार बार कॉल करके परेशान कर रहा है, लॉन भी दिया नहीं और पैसा 2400 लगभग भरने के लिए कहा जा रहा है, क्रेडिट कार्ड खुद एक्टिव हर महीना करता है, और पैसा भरने को भोलता है, प्लीज मुझे कॉल नहीं किया जाए।
                                                      Dear Customer,

                                                      We would need your details via m.me/dhaniapp so that we internally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                                      Neha, Team Dhani
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                                                        Sudeer_singh
                                                        from Hyderabad, Andhra Pradesh
                                                        May 5, 2022
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                                                        Website: www.dhani.com

                                                        I realized that Dhani is charging exorbitant subscription charges for no reason, the only benefit that they state is that the customer gets additional 2% discount on purchases, when I asked them to save 1200 rupees I need to at least spend Rs.60, 000/ why will anyone spend so much on Dhani every month, hence I requested them to cancel my subscription and every time I request they ask me to clear the balance due and this is going on for the second month now.

                                                        I get a minimum of 5 calls every day and I explain everyone the same thing and they have a standard response stating you pay the balance and then subscription gets cancelled, this is outright cheating to the customer, I had raised a request with Trouble Ticket number 51211350, where I requested very clearly to cancel the subscription as I paid Rs.441 which was due, however I got a response explaining where at Dhani APP can I reach out to cancel my subscription

                                                        I seriously do not understand the reason or utility of paying these subscription charges, this is sheer waste of customer's money without any value addition, there is no bank or any service which charges such huge subscription charges without any value creation

                                                        I am reaching out to Dhani through this mode as I need a final resolution by waiving off the subscription charges and getting my issue resolved
                                                        May 16, 2022
                                                        Updated by Sudeer_singh
                                                        Hello Team Dhani,

                                                        I have been following up continuously through emails and this platform, It's been 10 days and still no concrete action is being taken, however your collection team, keeps calling?? Can someone please get me the dues that I need to clear barring the subscription charges so that I end this here

                                                        Regards,

                                                        Sudeer
                                                        Jun 18, 2022
                                                        Updated by Sudeer_singh
                                                        What I don't understand is these cheap tactics played by India Bulls... how can a company send a message to the customer asking to appear before the court without any summon...such tricks are used to cheat poor people who don't understand the law

                                                        When I called their collection officer... he said he will check and come back... it's been 48 hrs now... but no response yet

                                                        "Dear BABU SUKHDEV SUDEER SINGH, You are hereby notified to appear before the court of PRINCIPAL DISTRICT JUDGE RANGAREDDY in Lok Adaalat to be held on[protected] for resolution of your Dhani Loan o/s Rs. 1759.85. You may appear personally or through proxy and settle the matter amicably before we invoke our right to proceed with legal action. Please SMS CLOSE or give a missed call at [protected] OR call Collections officer [protected]-[protected] for payment /settlement"
                                                        Dear Sudeer Singh,
                                                        Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
                                                        Neha, Team Dhani
                                                        Sudeer_singh's [Complaint's author] reply, May 11, 2022
                                                        Dear Neha,

                                                        I get not less than 10 calls every day and none of them spoke about any resolution, I have been following up on emails almost daily, there was a ticket#51211350 which was raised and this is the response I got
                                                        "Hi Sudeer Singh,

                                                        Thank you for contacting us. Your ticket 51211350 has been resolved for Closure Related/ Cancellation Related."

                                                        What should I understand with this?? please at least respond to my emails and confirm that the issue is resolved, on one end your team states the issue is resolved and on the other end I get multiple calls from your collections team stating I have an overdue pending??

                                                        Can someone please help me come out of this Harassment?? I am very sorry for opting Dhani, I promise not to open the Dhani App ever again, request you to let me know all dues barring the subscription charges and I shall get that cleared.

                                                        Regards,

                                                        Sudeer
                                                        Sudeer_singh's [Complaint's author] reply, May 17, 2022
                                                        Hello Neha,

                                                        Wanted to check if anyone is working on my concern??

                                                        Regards,

                                                        Sudeer
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                                                          M
                                                          manimundu
                                                          from RANCHI, Jharkhand
                                                          May 2, 2022
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                                                          Address: DHANI APP
                                                          Website: DHANI.COM

                                                          It's a Totally Fraud Company
                                                          My account balance is 33+222 rs but dhani app call me 1708.63 rs my account deactivated 01/04/2022 but per month add is my account deactivate add money why please suggest .
                                                          Dear Manimundu,

                                                          We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.

                                                          Mohit, Team Dhani.
                                                          manimundu's [Complaint's author] reply, May 7, 2022
                                                          Dear Sir,
                                                          Plz don't call me Dhani is Big Froud Company. irradiating 7008867815
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                                                            GautamHM
                                                            from Delhi, Delhi
                                                            Apr 29, 2022
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                                                            Address: One International Centre (Formerly IFC), Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013
                                                            Website: www.dhaniloansandservices.com/contact-us

                                                            Personal Loan no.: PL09370106

                                                            DESPITE contacting DHANI customer Service through calls and multiple email, there has been no response However I did receive multiple Messages & calls (by third party hired by DHANI to threaten their customers) from to pay due amount.

                                                            I was told to make payment of Rs.4000/- to close my Loan account and NO DUES Letter will issued within 3 working days from the date of payment i.e 31 March 2022. April 2022 is almost over and I still have not received the letter nor the loan has been closed.

                                                            As per my discussion with previous Manager (unfortunately I do not recall the name) and present Manager is also not helping to provide his name. FINAL SETTLEMENT AMOUNT of Rs.4000/- has been paid as advised by the Manager (who has left the job) through LINK Provided to me this on 31.03.2022 at 10:28:36 AM (Request Id: 96618261, Transaction ID:[protected].

                                                            I was in complete disbelief when I received a call from Customer care/ Recovery person stating that LOAN ACCOUNT is reflecting amount due. On my insistence he connected me with Mr.AMIT TOKAS, Manager (Mobile no.[protected]) on 27 April 2022. On[protected], Mr. Amit Tokas informed us that we will be issued the letter by eod and later refused stating that account showing OUTSTANDING BALANCE of roughly Rs. 1800.00/- additional.

                                                            I had to again share the background to him about the loan and about the payment of RS.4000/- made on 31.03.2022. I asked him to clarify why all of the sudden at the month I am being asked to pay this additional amount for when I have already paid the FINAL Settlement Amount on 31.03.2022. He refused to give any clarification and said “YOU PAY THIS AMOUNT OR ELSE THE LETTER WILL NOT BE ISSUED”.

                                                            Why I am getting penalized by DHANI with another amount because your team failed to their job.

                                                            Also i was made aware of this additional amount on 28.04.2022 Thursday, despite following up for last 30 days. Near month closing I am being informed without any clarification so that they can put another penalty on top of this amount.

                                                            THIS is a clear case of CHEATING and CUSTOMER HARASSMENT.
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