Indiabulls Dhani Complaints & Reviews
Loans not closed and money transfer scam
Though I have paid for preclosing of loan still they haven’t closed it’s been a month after paying full amount not yet closed complete scam and I have lost 1k in transferring money via dhani wallet dhani people are running scam in India I have paid already complete amount for this account IPERBAN06609196 still in app it is showing due and customer care Is hectic cannot reach to them and there executives are running con business some of them are Sunil Prabhakar Ravindran complete scamming guys in Bangalore
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Product
Hello sir
My name is govind Kewat
Mobile [protected]
Address vijay nagar indore mp
Loan Account Number CL10361508
From Dhani Loans and Services Limited
I pay my all due and card fee on time but they are not update my profile
Last I paid my card fee on 4th January and they are not update my fee on record and demand more money
And they not given me any proper answer why his demanded more money
Please help me sir
Thanks
My name is govind Kewat
Mobile [protected]
Address vijay nagar indore mp
Loan Account Number CL10361508
From Dhani Loans and Services Limited
I pay my all due and card fee on time but they are not update my profile
Last I paid my card fee on 4th January and they are not update my fee on record and demand more money
And they not given me any proper answer why his demanded more money
Please help me sir
Thanks
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Dhani One Freedom Card - Fraud Transaction
| Website: Anick.in |
I have ordered one jacket through website via "Anick.in" on[protected] of amount Rs 549 but still parcel is not received to me and also charges has been deducted from dhani One Freedom Card, now I am very upset and harrase as of now, So kindly arrange to refund my amount of Rs 549 as soon as possible and I am very much thankful to you.
"Transaction No. [protected] for Rs 549.00 done for NARENDRA SINGH has succeeded from payu team "
"Transaction No. [protected] for Rs 549.00 done for NARENDRA SINGH has succeeded from payu team "
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Dear Customer,
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani
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My loan repayments
I have enough balance in my bank account which is given to indiabulls Dhani but no ecs is passing by Dhani after that they send me a link through Sms by that I pay my EMI but after that also every day Dhani staffs calling at least 5 times a day and asking me to pay the EMI and also telling me to pay balance outstanding amount which is higher than my total EMI bending it’s making me more mind depression.
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Account reactivated
| Address: Nagpur |
| Website: www.dhani.com |
My dhani account is reopened in the month of October without my knowledge i don't know who opened this and its showing due pending
That making my cibil score low
Everytime i email dhani support team they just rply with just pay the pending due
Why would i pay due when m not using dhanii account from July 2021 till today[protected]
That making my cibil score low
Everytime i email dhani support team they just rply with just pay the pending due
Why would i pay due when m not using dhanii account from July 2021 till today[protected]
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Money transfer but no credit to transferee account
I did a transaction from one freedom card and same has been deducted but not credited to the bank account of transferee. Please help me in this and same has been also showed under mobiwik that transaction has not been successful .
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"Dear Harsh Munshi,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Jatin, Team Dhani"
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Jatin, Team Dhani"
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Dhani credit line
I have force closed my loan account on 22nd November 2021, but not updated till and again emi and the total principle amount has been debited from my account. There is no response from customer care and also if i tries to call you it says you dont have loan account or in complete application
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"Dear RAJA SEKHAR REDDY KASIREDDY,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Jatin, Team Dhani"
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Jatin, Team Dhani"
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Harrasing for money even after closing aaplication and subscription
| Address: A-101 moraj prithvi park, lokmat complex, vashi sec 30 plot no 4,5,6 navi mumbai 400703 |
I had misguided by dhani executive regarding subscription fees 100% back and get DHANI account activated, then i had unnecessary charged for only subscription fees not even use of dhani card. this was incidence of 9sep2021.
i was force to make payment and told me then only dhani card will get deactivated, so to make it finish i did payment of 638. and verify calling service center that subscription was deactivated and i will not charge by dhani.
but again harassment call for money from DHANI get started from 2jan2022, and asking money, they also aware i did close the application and subscription.
i have seen somany complaint regarding this subjet against the DHANI, so i am also filing the complaint.
i was force to make payment and told me then only dhani card will get deactivated, so to make it finish i did payment of 638. and verify calling service center that subscription was deactivated and i will not charge by dhani.
but again harassment call for money from DHANI get started from 2jan2022, and asking money, they also aware i did close the application and subscription.
i have seen somany complaint regarding this subjet against the DHANI, so i am also filing the complaint.
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Dear Ravi Shirke,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
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Fraud app
Totaly fraud app hai.app se payment nahi liya hai phir bhi inke log call karte hai our payment mangte hai our gali dete hai. Jab unse pochte hai ke hamne payment liya hi nahi hai tu payment kyu kare tu kehte hai har mahine 296 rs chargea hai wo pay karna hai. Jab unse kaha ki hame app nahi use karna hai tu kehte hai pehle porana payment karo phir plan cancle hoga nahi tu har mahine 296 rs add hote rahenge payment due main. Totaly fraud app hai
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Dear Aditya Sharma,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
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Subscription fees focesly pay
Lose permanent dhani subscription
dear sir 24 dec my last emi and i am pay 611 but only emi pay 22 rs other 589 rs deduct subscription fees this is wrong and forcefully i am not use your services more please help me and close this service in my account and this 589 rs pay my balance emi
[protected]@gmail.com
[protected]
dear sir 24 dec my last emi and i am pay 611 but only emi pay 22 rs other 589 rs deduct subscription fees this is wrong and forcefully i am not use your services more please help me and close this service in my account and this 589 rs pay my balance emi
[protected]@gmail.com
[protected]
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Dear Customer,
Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
Thanks & Regards,
Ronit, Team Dhani..
Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
Thanks & Regards,
Ronit, Team Dhani..
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No resolution of my previous complaint
Dear Team,
Even after a number of emails and complaints in this forum, I have not received my no dues certificate yet. I don't want a 'Forwarded to concerned team' email again. Please issue a no dues certificate and send to my email ID [protected]@gmail.com.
My registered mobile no. is [protected]
Even after a number of emails and complaints in this forum, I have not received my no dues certificate yet. I don't want a 'Forwarded to concerned team' email again. Please issue a no dues certificate and send to my email ID [protected]@gmail.com.
My registered mobile no. is [protected]
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Forcibly provided freedom card & harassing everyday to make payment
Some of the executive called & suggested Dhani freedom card to my husband & said he can use it for domestic purposes & need to pay in EMI's only if he is using the card. Now we have not used a single rupee & dhani executive are asking to pay amount as subscription just because we activated the card . When we got the first we requested for the cancellation of card via mail & now executive there is a proper procedure to cancel without replying to our cancellation mail. Please look into this on priority. And the way executives speak is very local worse language, very cheap behavior.
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Dear Mohammed Tausif,
We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Jatin, Team Dhani
We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Jatin, Team Dhani
Dear Mohammed Tausif,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
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Funds didn't transferred to bank account
| Address: 3/191 suhag nagar sector 3 firozabad |
Respected sir,
I am manoj kumar gupta my mobile no is [protected] today i am transferred 611rs from dhani wallet to bank account but it didn't transferred till now.i have humble request to you please solve my problem as soon as possible.
Thanks for reading
Your faithfully
Manoj kumar gupta
I am manoj kumar gupta my mobile no is [protected] today i am transferred 611rs from dhani wallet to bank account but it didn't transferred till now.i have humble request to you please solve my problem as soon as possible.
Thanks for reading
Your faithfully
Manoj kumar gupta
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Dhani freedom frauds
| Website: Dhani app |
Hi,
This is to raise general awareness that do not fall into is dhani apps fraud. They will never close your account and keep on charging untill you die. They will have many hidden charges that even if you cancel you will have to pay continuously. I have cancelled dhani in jan 2021 and ecs everything stopped but they dint close the card and till today accumulated charges saying i dint cancel it was in inactive state. And now forcing me to pay the amount for no reason at all. Please I urge all not to fall into this trap. This is a scam. Dhani is a fraud app. Dhani Freedom. Indiabulls. #Indiabulls#Dhani#dhanifraud#indiabullsfraud
This is to raise general awareness that do not fall into is dhani apps fraud. They will never close your account and keep on charging untill you die. They will have many hidden charges that even if you cancel you will have to pay continuously. I have cancelled dhani in jan 2021 and ecs everything stopped but they dint close the card and till today accumulated charges saying i dint cancel it was in inactive state. And now forcing me to pay the amount for no reason at all. Please I urge all not to fall into this trap. This is a scam. Dhani is a fraud app. Dhani Freedom. Indiabulls. #Indiabulls#Dhani#dhanifraud#indiabullsfraud
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"Hi Shreenu Sadanand,
Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.
Jatin, Team Dhani"
Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.
Jatin, Team Dhani"
Requesting for NOC
Dear Indiabulls dhani Team,
As per the discussion, I have cleared out all my Outstandings even though I didn't had any due Still on to avoid the CIBIL Impact I have cleared all the due amount on 6th Feb'20 and requested from NOC and recorrecting my CIBIL score still I didn't receive any mail/NOC from your side.
Kindly share the NOC on priority.
customer care number, [protected], , translation failed problem
Mail ID: [protected]@yahoo.com
Requesting for NOC
Dear Indiabulls dhani Team,
As per the discussion, I have cleared out all my Outstandings even though I didn't had any due Still on to avoid the CIBIL Impact I have cleared all the due amount on 6th Feb'20 and requested from NOC and recorrecting my CIBIL score still I didn't receive any mail/NOC from your side.
Kindly share the NOC on priority.
customer care number, [protected], , translation failed problem
Mail ID: [protected]@yahoo.com
Requesting for NOC
Sir i have also transferred funds of 611rs to dhani wallet to bank acoount but it didn't transferred till now .
My details
Name- manoj kumar gupta
Mob.- [protected]
My details
Name- manoj kumar gupta
Mob.- [protected]
IndiaBulls Customer Care's response, Dec 22, 2021
Dear Manoj,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [email protected] and we will call you right back. You can also choose to call us a time of your convenience at 0124 - 6165722 anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [email protected] and we will call you right back. You can also choose to call us a time of your convenience at 0124 - 6165722 anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
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Dhani one freedom card affecting my cibil score
I was using dhani one freedom card for the last 3-4 months. I am getting married next year so I applied for a personal loan in my bank but it got rejected mentioning that there is overdue mentioned in my cibil by dhani. I have cleared my dues time to time but I don't know how they have mentioned this is in my cibil report. I have informed the customer care team via call and mail too but I don't see any appropriate resolution to my problem. I really need that loan from my bank.
Please resolve my issue at the earliest and provide me the NOC.
My loan account no. is CL19418985
Please resolve my issue at the earliest and provide me the NOC.
My loan account no. is CL19418985
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Dear Customer,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani
Dear Nawaz,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani
Manjushree chakraborty's reply, Feb 14, 2022
Dear ma'am
I m manjushree chakraborty ph- 7908675361 facing a same problem in my cibil report and cibil score.
I had cleared/paid my all 10000 credit limit due's and loan balance in January 10 of rs1300 and January 20 of rs 8817 but yet/ still my loan balance of rupees 9626 and due amount of rupees 2697 is showing in my cibil report and it's creating me a big problem in my cibil score and my bank loan transactions.
I requested to no due amount update in my cibil report as soon as possible and provide me NOC of one freedom card/ provide me one freedom card no due assurance certificate
I m manjushree chakraborty ph- 7908675361 facing a same problem in my cibil report and cibil score.
I had cleared/paid my all 10000 credit limit due's and loan balance in January 10 of rs1300 and January 20 of rs 8817 but yet/ still my loan balance of rupees 9626 and due amount of rupees 2697 is showing in my cibil report and it's creating me a big problem in my cibil score and my bank loan transactions.
I requested to no due amount update in my cibil report as soon as possible and provide me NOC of one freedom card/ provide me one freedom card no due assurance certificate
Dhani is not closing my account i m asking them from about 1 mnth they didn't did any verification for processing loans
Sahil_B 08's reply, Apr 3, 2022
I am also facing the same problem and my cibil score is affected very much because of dhani. I have cleared all the dues on time. I told to close my account still they have not done.
Hello Sahil,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani
Dear sir my loan close last 2month month all due clear still not received noc
Noc request Mail 15mail sent only ref number only received
Please provide noc
Number [protected]
Noc request Mail 15mail sent only ref number only received
Please provide noc
Number [protected]
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Charging money even though when I'm not using it!!!
In the month of june i applied for dhani freedom card but after seeing their usage details and all i lost my interest in it so i stopped using dhani. I've paid my first month card charges even though I've not used it from the second month i stopped dhani card but now after six months they are calling me saying there was a due charge of card on me of rs.1250 which I've to pay how does it makes sense?? When I'm not using it why should I pay for it nor even i got a card from dhani nor even I'm using it nor even they called me in the second month saying I've to pay.
This thing is ridiculous I mean they're charging me money just I've installed the application and registered myself in dhani.
This thing is ridiculous I mean they're charging me money just I've installed the application and registered myself in dhani.
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Dear Customer,
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani
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Dhani One Freedom Card
I get the subscription of DHANI one freedom card/app by paying 235 rupees, on date 15/12/2021.
I'm trying to do payment from Dhani card but every type of payment are getting declined/failed.
The reason of failing they are showing is :
1. Your Card is not made for this type of transaction.
2. Payment declined from bank.
3. Card is not available to use of purchase.
4. And like that many more another
I was trying to made a payment on,
1. Zomato
2. Book My Show
3. Amazon
4. Flipkart
5. Myntra
6.Meesho
7. Trying to transfer money to my bank account
8. Trying to pay my broadband bill & electricity bill
9. Also I was trying shop from shopping section of DHANI APP.
None type of payments are done till now.
I already called customer support 7 times. They are also not resolving my issue.
* I hope you resolve my issue as soon as possible.
I'm trying to do payment from Dhani card but every type of payment are getting declined/failed.
The reason of failing they are showing is :
1. Your Card is not made for this type of transaction.
2. Payment declined from bank.
3. Card is not available to use of purchase.
4. And like that many more another
I was trying to made a payment on,
1. Zomato
2. Book My Show
3. Amazon
4. Flipkart
5. Myntra
6.Meesho
7. Trying to transfer money to my bank account
8. Trying to pay my broadband bill & electricity bill
9. Also I was trying shop from shopping section of DHANI APP.
None type of payments are done till now.
I already called customer support 7 times. They are also not resolving my issue.
* I hope you resolve my issue as soon as possible.
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Dear Somesh Patil,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
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Not sending NOC even after clear the full loan amount
Dear Sir,
My loan Agreement ID:[protected] with the Dhani app. This app is a full financial scam. It sends random and arbitrary EMI ECS to the bank. They don't have control over the automated system. Even after payment of EMI amount, the sends ECS to the bank and leads multiple time charges by the bank.
I have cleared the entire loan amount to their provided link. They are not providing me with the NOC.
Tuhin
My loan Agreement ID:[protected] with the Dhani app. This app is a full financial scam. It sends random and arbitrary EMI ECS to the bank. They don't have control over the automated system. Even after payment of EMI amount, the sends ECS to the bank and leads multiple time charges by the bank.
I have cleared the entire loan amount to their provided link. They are not providing me with the NOC.
Tuhin
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Dear Tuhin,
Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
Thanks & Regards,
Neha Team Dhani.
Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
Thanks & Regards,
Neha Team Dhani.
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I want Close account
| Address: 1/1, east patel nagar, new delhi -110008 |
| Website: Dhani.com |
I already raised lots of complaints on call and mail to close my account. Dhani one freedom card is fraud evenafter i blocked my card, company is not canceling my card and close my account. Even in app they show me you are not eligible for a credit line. After that they charged me every month 199 by e-mandate. This company not providing a way to close my. Even i closed my all loans and dues on time.
Plz help me to close account form DHANI INDIABULLS
Plz help me to close account form DHANI INDIABULLS
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Same thing happened with me, its been one year i had complaint, and they are still charging and doesnt allow to cancel even if you cancelled. Beware of this app. Spread awarenesss and take action.
Dear Jupinder,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
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Indiabulls Dhani fraud
I have alredy paid advanced emi 332rs emi 3 installment but suddnly last emi they claim more and mor now blackmailing start ### india company they call daily and demaniding kindly deact my kyc details which they take forcefully by calling daily during opening account.. now sending legal notice 332 rs daily.. katora app
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Dear Subhash Panwar,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,
Jatin, Team Dhani
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Account closure
I have been trying to close my account but they are not closing and just keep on calling and saying to pay money this app is fraud we have to lodge a case against them all they do is irritate to get money from you
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"Hi Sita Rami Reddy Vaka,
We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you. alternatively you may also write to us at [protected]@dhani.com or call us at[protected] . (Monday to Sunday, 8am to 8pm)
Jatin, Team Dhani"
We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you. alternatively you may also write to us at [protected]@dhani.com or call us at[protected] . (Monday to Sunday, 8am to 8pm)
Jatin, Team Dhani"
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Not activating one freedom card
| Address: Ghoshipura station, bhagini school Gwalior |
Hello Sir I Sunil Gadakari would like to inform you that. I am a customer of Dhani I already paid full money to dhani
whatever I took from dhani after that I paid full subscription fee to dhani. But after paying full subscription fee to dhani my one freedom card was not yet activated I tried to reach them but their customer support was not good I had written multiple mails to them and signified my problem sometimes they had given reply sometimes they didn't replied . Whenever they replied I got one common reply that your card is activated but in the app it is showing inactive. I am suffering from this problem from last one and a half month. They bIuffed me from last one and a half month.I need help from Consumer care in two ways either dhani can activate my card or dhani can pay back my full subscription fee. If consumer care want proof I can provide all proof to consumer care.
Thanks
whatever I took from dhani after that I paid full subscription fee to dhani. But after paying full subscription fee to dhani my one freedom card was not yet activated I tried to reach them but their customer support was not good I had written multiple mails to them and signified my problem sometimes they had given reply sometimes they didn't replied . Whenever they replied I got one common reply that your card is activated but in the app it is showing inactive. I am suffering from this problem from last one and a half month. They bIuffed me from last one and a half month.I need help from Consumer care in two ways either dhani can activate my card or dhani can pay back my full subscription fee. If consumer care want proof I can provide all proof to consumer care.
Thanks
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Dear Customer,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Thanks, Neha Team Dhani
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Thanks, Neha Team Dhani
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Dhani freedom card not cancelled and keep on charging in app
| Address: 13/A 6th Main 3rd Cross maruthi Layout Btm Layout |
| Website: Www.dhani.com |
Even after requesting to cancell and getting confirmation they are still not closing the card and keep on charging for subscription even though its cancelled in feb 2021. They keep sendi g messages to clear dues and keep on charging every month. Customer service never provides resolution even after multiple complaints
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Dear Customer,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Thanks, Neha Team Dhani
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.
Thanks, Neha Team Dhani
"Dear Shreenu Sadanand,
We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Jatin, , Team Dhani"
We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Jatin, , Team Dhani"
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Fake Executive - Passing wrong Information
Few days before I had subscribe dhani freedom and dhani executive told me this app is benificial for you, no extra cost and subscription amount will be return your wallet but all Informations are wrong. The best worst part is no one can reply my mail. Anyone please help me.
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"Dear Aarfaraz Alam,
We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Jatin, Team Dhani"
We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Jatin, Team Dhani"
IndiaBulls Customer Care's response, Dec 6, 2021
Dear Aarfaraz Alam,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani.
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani.
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My account rejected my new account open how
| Address: Markapur |
My card blocked off
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Dear Peruswamula Yedukondalu,
Request you to share your issues regarding our app, we're constantly updating to make it user friendly. Please share your contact details on private chat and we will solve your issue.
Ronit, Team Dhani.
Request you to share your issues regarding our app, we're constantly updating to make it user friendly. Please share your contact details on private chat and we will solve your issue.
Ronit, Team Dhani.
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Payment failure
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Customer care is cheating
On 2020 October 13 i transfered rs 400to bank account from dhani wallet its more than 1year till now not credited to my bank what the hwll is doing dhani chaeating custmers i have many issues in dhani if account have sufficient balance they take emi after said cheque bounce pay the emi call custmer care and mail reply its resloved but the problems not resolved i dont know dhani cash is imporant but my cash who will give dhani fraud i said to my friends they uninstalled the useless app
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Dear Customer,
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani.
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani.
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Refund initiateded but still not received in my dhani account
I ordered a product from amazon on 26 September2021 by dhani card .
Then for a reason i cancel it.. amazon has initiated refund on the same date and provide me refund refrence id .
My dhani account number is [protected]
My name is ansh dongre
A screenshot of amazon mail is attached and a product i order is attached . Refund transection is 999 ruppees
Then for a reason i cancel it.. amazon has initiated refund on the same date and provide me refund refrence id .
My dhani account number is [protected]
My name is ansh dongre
A screenshot of amazon mail is attached and a product i order is attached . Refund transection is 999 ruppees
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Unwanted Amount Debited by Dhani
I have Paid all the dues on time, currently No have any Dues but 1st time dhani debit an amount i thought that for maintainance fees i ignored it but its Happening 2-3 times, i called Customer Care they said it will happen by our System problem, then i said refund to them but No get response from them, Dhani is Bogus Company they Looting us.
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Our team tried to contact you but could't get through. We request you to provide an alternate number one of our representatives will contact you shortly in this regards.
Neha, Team Dhani