Magzter India
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Magzter India Complaints & Reviews

S
shashi dokania
Aug 19, 2021
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Saraita Magazine

Address:INDIA
Website:MAGZTER

Sarita hindi Magazine subscribed by my under e-mail
[protected]@YAHOO.IN
issues for JULY-2ND ONWARDS NOT UPLOADED AS YET

PL DO THE NEEDFUL

SHASHI DOKANIA...
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Hi,

I renewed my subscription for 3 years then the same is not reflected and am not able to browse and it's asking me to again subscribe.

Transaction Date : 24-May-2021
email Address : geo.v.[protected]@gmail.com
Bank Transaction details : BIL/ONL/[protected]/MAGZTER DI/11016750
Logged a ticker : Case #: 512668

Got email from Magzter that the gold subscription is received then...
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M
Mukesh Parekh
from Mumbai, Maharashtra
May 24, 2021
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Miss guide advertising.

Address:U.333 prime arcade adajan surat
Website:Magzter.

Subscribe unlimited in 1999 RS for 1 year... But not able to some magazine like chankya ni pothi Gujarati & English version . Many times complain in magzter help team .. but after 36 hrs no body can resolve my problem & not refunded my money. I m very stressed feel. So plz solve it ....
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B
Bharthi Nair
from Ghumarwin, Himachal Pradesh
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Double payment against subscription

My name is Bharathi Nair and I have yr subscription for Malayalam weekly/papers. I hv renewed my subscription on 2nd February 2021 for one year by paying Rs.2, 499/- I have received an intimation from my bank today saying that a payment of Rs.989/- hv taken by you which is without my knowledge or intimation. Can you please tell me how can you take money from my account without my permission. Now all together I hv paid Rs.3, 488/- to you and...
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S
Subratjha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subscription not started even after payment

I have paid Rs.1999 for annual subscription through intermile promotion on 12/02/2021 but subscription not started.I lodged the complain same through their app and I got the automated reply through email that my issue will be taken care of in 72 hours by their team but they didn't respond. My case number is 00494444....
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R
Rahul Jain
from Jaipur, Rajasthan
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magzter gold

Hi,
I always thought magzter to be a good company, but i realized its a fraud after subscription. I wish to cancel autorenewal of my subscription but no option on web and app. I havbe written multiple mails but no reply.

Please cancel my auto renewal asap and confirm.
Details:
Case# 00449005
Case# 00453154...
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Website:[email protected]

Hi,

My name is sameer as my case #: 00450232.

I had mailed on the official mail id of master helpdesk since 16/07/20 as they charged me rs.999 on 17/07 for magzter gold subscription without having my consent.

Magzter doesn't have collection of all newspapers & latest updated magazines which are required in day to day life & even it is not as useful for me & my family. I had tried this for 3 months...
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I am subscriber of Magzater gold. Previously I was reading all magazines and news papers but for the last three days I am not able to read any magazine, Magazines appear on the screen of my laptop but when I click to read, the page becomes blank. there is no problem in reading newspapers. why it is happening ?. However I have no problem in reading on my mobile.

Ravindra Nath Mishra...
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NO RESPONSE EVEN AFTER 20 days

Dear User,

Thank you for submitting your request. We have received your email and are working on responding to you as soon as possible.

You can expect a response from us within the next 24 to 48 hours.

For your reference, here are your case details:

- Case #: 00436628
- Subject: No subscription started _ payment made on 29/03/2020br...
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G
g1994bharat
from Delhi, Delhi
Dec 25, 2021
This thread was updated on Dec 25, 2021
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auto renewal

My reference number is magz578147.

I don't know what the company is doing. My money has been deducted without any alert. Is this is way to treat customers.
It feels like i have been looted. I want my money back along with cancellation of auto renewable.
I have seen people are having same concern with this website so i please request you to take action and provide us option to cancel subscription.

You...
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S
Sujaya k
from Chennai, Tamil Nadu
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auto renewal of my magzter subscription without my permission

Website:www.magzter.com

I am a subscriber of magzter for the past few years and i have always subscribed for it directly through their website. I read magzter on their app on my ipad. My subscription was due for renewal on july 23, 2019. While i was thinking to subscribe for the next year i was shocked to see my magzter subscription activated for another year through auto renewal via my itunes which i had never opted for. The subscription according to their website...
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Address:Ranga Reddy, Andhra Pradesh, 500084
Website:Google *Magzter

Hey,
My name is sivaram sagar, i have got deducted money from my account with txn. Id 622460. Without acceptance from me and registered account to your site. How can you deducted, that to without providing the bank details, how did u deducted from my account, i need a details i have raised a fir for these look out into this as soon as possible.

Thanks and regards
Sivaram
Cell:[protected]...
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L
from Bengaluru, Karnataka
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payment not credited

Address:Bangalore, Karnataka, 560076

I have opted to subscribe for Magzter Gold for 1 year offered at Rs. 999 and accordingly effected payment using State Bank of India Internet Banking portal on 29.11.2018 vide reference No.[protected]/GAEVXHYV8. I booked this using my email id "[protected]@gmail.com" and one time password (OTP) generated against it. Though the payment was successful, the credit is not appearing in my account.
Since this offer is time bound and expiring...
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Address:110063

I had paid rs 999/- as the annual subscription for magzter gold at a discounted rate on 7th october2018 through paytm but i have not yet received any confirmation of the same.These are paytm details given below..
email id : [protected]@gmail.com
wallet txn ID [protected]
order id[protected]bb9c06229256
mobile no. [protected]

please enable the gold package over said mail id......
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M
Meera Ancy Vincent
from Delhi, Delhi
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annual subscription issue

Address:686670

I had paid rs 999/- as the annual subscription for magzter gold at a discounted rate on 22nd september 2018 but i have not yet received any confirmation of the same. I am hereby enclosing a mobile screenshot of the message from the indian bank, crediting the money into your account.
My mail id is [protected]@gmail.com
Please do the needful....
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G
Gangadhara Bhat
from Chennai, Tamil Nadu
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subscription

Address:Ernakulam, Kerala, 682035

I had paid rs 999/- as annual subscription for gold magzter at a discounted rate but i have not yet received confirmation of the same i am hereby enclosing the message of the bank crediting the money in ur account.
Thank you for using state bank internet banking. Reference no. For avenues india private lim transaction of rs. 999.0 from a/c ending 9130 on 19-jun-18 at 20:45 is igadtrofc2.
So do the needful...
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S
sdj1
from Hosur, Tamil Nadu
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cannot read magazines on fire hd tablet

Address:635103

Installed the 'magzter' app on my new fire hd tablet. I keep getting the following error msg while trying to read or download any magazine. The error msg -
"download limit exceeded. Same issue can not be downloaded in more than 5 devices."

At present, i am using 'magzter' only on one device, ie., my phone.
The fire hd tablet is the 2nd device i have been trying to use 'magzter' without much success.
br...
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N
Nimit Sonowal
from Delhi, Delhi
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auto deduct from account

Address:New Delhi, Delhi, 110008
Website:www.magzter.com/?utm_source=google&utm_medium=cpc&gclid=CjwKCAiAy4bTBRAvEiwAFtatHCpmMnRpCWTl

I dont even remember when did i subscribe and as far as i remember i had only subscribed for one month.
But this month, magzter has auto deducted my account, i want a refund and cancellation of any auto-deduct mode that has been activated.
I am unable to find any link to do so. Please help.

My magzter subscription name — garima goswami and phone no [protected]
I think i did it for "down to earth" magazine......
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S
Sunnycb7
from Mumbai, Maharashtra
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magzter not cancelling gold subscription

Hi,

I had subscribed for magzter gold subscription in august, 2017. I want to cancel it now as they are auto deducting the monthly fees without ny permission, however, there is no way to do that from their app or website.

It is very dissapointing that they are not even replying on several emails i've sent them.

I found on my bank statement and found that they are auto-debiting. I feel cheated...
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S
sarath5478
from Tindivanam, Tamil Nadu
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I have not yet received my order

Address:Krishnagiri, Tamil Nadu, 635115
Website:magzter

I have ordered for competetive success review for 3 months.
But i have not yet received my first copy for last month.
Email id; [[protected]@gmail.com].
Mobile; [protected].

I have attached my invoice copy which i have received during placing order,
Through mail.

[[[[
Dear m. Sarath kumar,

Thank you for your order from https://www.magzter.com
br...
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N
narendra630
from Gurgaon, Haryana
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Subscription issue

Address:262402

I have purchased Magzter gold for Rs 3999 on Nov 03. Screenshot attached. When downloading a magazine issue on Nov 10 Rs 60 has been deducted from my account. Now as per company my order expiry date is 11 Dec 2016 instead of 03 Nov 2017. I want to remain on subscription issue till Nov 2017. The same is reqd to clarify at company end. Hope I will get feedback at the earliest....
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N
Naveen Kumar V C
from Homnabad, Karnataka
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Magzter gold subscription free trial

Address:Bangalore, Karnataka, 560037
Website:www.magzter.com

They charged me rs 370 /- for FREE gold subscription.

Customer executive said they found that amount deducted for free trial but cannot refund.
No refund option available even for wrong deductions.

Only store credit is available and can't renew subscription with store credit.

It's a scam.
False advertisement as
1) "FREE 30 day trial"
2) deduct amount
3)...
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R
raghavarya1995
from Delhi, Delhi
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Magzter gold subscription

Address:600102
Website:magzter.com

Sir,
Magzter deducted Rs 399 from my paytm wallet without consent. I never subscribed to it for the second month. How can they charge me for a product I don't want.
Emails to both Magzter and PayTM were futile. They never wanted to return the money in the first place. It was a pre-planned scam.
Screenshots of the transactions and emails are attached.
Kindly, instruct Magzter / Paytm to refund the amount....
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