Rocket Kommerce Llp
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Rocket Kommerce Llp Complaints & Reviews

R
ringku
from Delhi, Delhi
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Undispatch order

Address:795001
Website:xiaomi india

I hv order mi5 on13th june but still no dispatched. I contact mi india costumer executive many thanks times but they said only to wait for some days. How many days i hv to wait? Their delivery working days is 5-7 day still no any information. What should i do now? Do i need to cancel my order so that i can buy at any other online shopping. Do you care customer value? Kindly take action asap.

Thank you...
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H
harishvemban
from Bengaluru, Karnataka
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Product not yet shipped

Address:Bangalore, Karnataka, 560 009
Website:www.mi.com/in

I have placed an order for Mi 20000 mAH Power bank through their infamous flash sales. After waiting for a long time from morning i somehow managed to add the product to cart and placed it. Paid the order using credit card. After the order is placed, it is processed and waiting to ship for more than two days. The worst part is, when i contacted customer care they are saying to wait me for some more days. When i asked them the sellers' contact...
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M
Mur Gan
from Chennai, Tamil Nadu
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Redmi mobile phone order through online not working

Address:Bangalore, Karnataka, 562106
Website:www.mi.com

Dear sir/Mdm, I have Placed a order for Redmi 2 White 8G Phone one Number by online. I received a courier parcel on[protected]. I opened the parcel on[protected] and used charged the mobile for 7 Hrs as per instructions whenever we buy new phone. After charging I took the phone for usage. But all of a sudden the phone got switched off and after it didint worked at all. When i tried for their phone number it is not working for making a...
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R
Rituparna_Ghosh
from Pune, Maharashtra
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Defective handset received (Mi4i)

Address:Hooghly, West Bengal, 712136
Website:Mi store website

I have received a defective handset and no pick up facility has been provided at the specific location. Therefore, i have to bear the entire expense of sending the handset to the warehouse. Kindly arrange for a pick up or provide the customer id with blue dart. INVOICE NO[protected] ORDER NO [protected] BLUE DART AWB REF [protected]...
+1 photos
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V
vjadh86
from Mumbai, Maharashtra
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Received defective Mi4i mobile

Address:Thane, Maharashtra

Dear Sir, I have bought Mi4i mobile online from 'mi' website with register moblie no. [protected] and register mail id v.[protected]@outlook.com. The Mobile which I have received has the defective back camera. The picture quality of the snapshots taken using back camera are blurred and not that good when I compared it with the snapshots taken from another Mi4i mobile of my friend. Kindly request you to replace and provide me the new handset....
+2 photos
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S
Sakthivel Mani
from Chennai, Tamil Nadu
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Received a damaged and old product - unsatisfied - need refund

Address:Chennai, Tamil Nadu

I have been promised that I will be delivered a new mobile phone against the order number[protected]. But i have got an old and damaged phone, with duplicate accessories of different brands. I am completely unsatisfied with it and I don't want any replacement, but need to get refund for this product....
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M
mithun kp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not shipped

Address:Ernakulam, Kerala

I have ordered xiomi earphone priced Rs.999 on August 24 and they have send me a message that it is shipped. I tried to track the item through the tracking option in the xiomi application, but it is showing error. And I tried Bluedart tracking for Details shipment but it is saying no item is shipped in Airway bill number provided. I think Rocket Kommerce is cheating. Is this a fake dealer....
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M
man89nim
from Raipur, Chhattisgarh
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I got my phone in damaged condition

Address:Bhopal, Madhya Pradesh

I purchased a RED ME NOTE 4G phone from xiaomi MI official website which is www.mi.com and its order number is [protected]. xiaomi indian partner company is Rocket Kommerce LLP which is in bangalore, kartanaka. after successful delivery by blue dart i got my package on around 29th July 2015. and after opening the parcel i switch on my phone and found some vertical line is appearing in my phone screen. i complaint about this issue to...
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G
Gurjeetbeniwal
from Korba, Chhattisgarh
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Mobile replacment

Sir in the Mobile box Mi4i when i open and start its Its sim number 2 is not working I am still waiting after 20-24 days for exchange my product which slot2 not working No one is listing my complains from Xiaomi partner I also given my home address on 15th July 2015 when i complained its . My complains numbers are 363533 which is allotted by MI India tellcaller But they dont given proper reply Thanks Regards Gurjeet Beniwal...
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