The Royal Couture Complaints & Reviews

I had placed an order for a gown on 'the royal couture' on 23 august (Please see a screenshot of the email invoice attached). It's been close to a month and i still haven't received the product. I haven't even received any email update saying the product has been shipped! I emailed them on 11 september asking for an update and i haven't received any response (Please see a screenshot of the email attached). The website doesn't seem to be working...

I have ordered two dresses from the website on 8th sep post which i have just received the order confirmation mail wherein no shipment date was mentioned. Since then i have been trying to contact this site but they are not responding to emails and contact number is always busy. They even do not respond to the voice mail left. My order id is trc12919. I will be ready great full if you can help me with my refund. This is the last time i am...

Hi,

I have ordered two long gowns worth rs. 2, 345.00, on 7th sep. I have received totally two different suit material of very low quality. I tried to contact the customer care number, but there is no way one can contact them neither they receive phone, its always engage. I could see its completely a fraud company and in similar way, many others are also being cheated. Kindly take necessary action on them.. Please help me...

I had ordered for one dress of amount 1016 rs (Paid already by netbanking) on 2 sep 17. But till now i have not received my dress and any shipping updates. My order no is [protected]. I have got one email from [protected]@ccavenue.com that your order is successful with ccavenue reference no[protected] date 2sep2017 and banking reference no is igabydngz3. Pls take necessary action. Myno is [protected] and company customer no is [protected]...

Dear mam/sir,

Recently i have order a gown with order no trc12893 of worth rs. 1366 but i have received a cheap aur totally different item which i select. The contact number[protected] they given on the site is not connecting as its always switched off or busy. And the have left only one way that is email id. To which they are not answering..
Kindley help me to get back my money....

I had purchase one women's blue & beige rayon printed designer semi-stitched kurti from the royal couture online site (7square, b-26, 4th floor, sai embro, near srusti row house sayan road amroli surat gj 394107) but they sent wrong product to me. I had called a phone number which was given on the bill which shows always switched off. And after that i track one number and had called them to refund and return the parcel. One person ravi shanker...

Hi i have ordered the salwar suit 4 days ago and amount deducted from my account. There is no acknowledgement for that. I am calling the customer care no response from them. Whenever i call it's busy. Email they never bothered to respond. It's a fraud company. Please take this to cyber crime. They are collecting money from the customers and not delivering the product. Fraud company....

Dear sir,
I am rajyalakshmi. S, i was ordered women's poly silk yellow printed designer saree, but i got wrong product of blue cheapest dress material,
Trk# no:[protected]
Priority overnight cod rerurn : 394107.
Cad:[protected]/wsx13100.
I was received my order today 1/09/2017, this is very very blunder mistake by the royal couture. I was received from 7square, b - 264th floor sai embro near srusti row...

I received a wrong product i ordered saree they send me a low quality suit piece material i call but they did not pick up my call and no response i want my money back i gave them 4, 563 for this wrong product kindly take your wrong product and refund my money order number trk#0325 please sir refund my money back i call you but you did not receive calls...

I ordered a lehenga from the royal couture and they sent me wrong and very cheap product. The no. Provided is not valid. I have paid rs. 1096 in cash to fedex courier services. I want to return this product and want a refund.
The product is sent from the following address: 7square
B-26, 4th floor sai embro
Near srusti row house
Sayan road, amroli
Surat gj 394107...

Hi,
I have ordered a dress on 21st aug from the royal couture, i got the product parcel today (26 aug 2017), the dress which i got is different, kindly arrange to return the same. I have paid 1216 rs. I need my money back

Order no-order trc9007

Customer information

Shipping address
Priyanka parasrampuria
Shah arcade 2, a wing, flat no 801, rani sati marg, malad east
Opp...

Hello

My order number was order trc8531.

I have received a different colour and different cloth product. I had ordered red and white bhagalpuri silk, i have received pink and blue.

I ordered on 19th august and received it today on 25th august. The courier was received by fedex and i paid rs. 1166 in cash for the product.

I want a refund, need a confirmation for me to ship it back....

I ordered 2 products (Gown) costing rs. 2055 but they sent very cheap wrong products (Dress materials). Which is waste of my money.
When i tried to contact costumer care for return of this wrong product, number given is invalid.. And they have left me with no option to contact them except email id.. To which they aren't answering.

Kindly help me to get justice....

I placed order of women's art silk cream color designer party wear semi-stitched long anarkali sui worth 1236 and got the wrong product and the dress is so cheep which is not worth 200 rs also, please collect the product at the earliest and process my refund immediately. Below is the mail confirmation i got from company.

Thank you for your purchase!
Hi noor, we're getting your order ready to be shipped. We will notify...

Hi,

I have ordered a top worth 880 rs from site https://theroyalcouture.com/ but i received a wrong product.

To raise return request there is no RETURN Option in site . They provided only mail id and contact number

No one is responding to mails and phone is not connecting. I saw few post later, many of the customers got wrong product and are not able to replace the product with correct one or...