Truecomretail
1
Submit a Complaint
158
COMPLAINTS

Truecomretail Complaints & Reviews

S
shivamrana
from Gurgaon, Haryana
Aug 3, 2017
Report
Copy

Hi,
I placed an order for mi note 4, 64 gb, black, on 26th july, 2017
The item received was defective. It had camera issues.
I started a replacement request on 28th and received the replacement on 1st aug, 2017
Now the product which i have received is having mic issues.
The mic is not working and the other person is not able to listen me on calls at all.
The flipkart has now asked me to go to the customer care center directly since they would not provide any replacement now at all.
Very poor experience since now i have to go to the service center within a week of purchase.
OD[protected]

Where is my order, its been 5 days without any information, please ship ASAP or I will cancel the order. Terrible service.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    singaravelmurugan
    Jul 5, 2017
    Report
    Copy

    Address: 600001

    Hi, I brought the phone from your company via flipkart on 1st July 2017.

    The hand set is dead & i raised the return request through flipkart on 03 July 2017.

    Order ID: OD[protected]
    Return Id :[protected]

    Please arrange for the collection at my registered address.

    [ My old no is lost including phone, pls contact my new no +[protected].]

    Thank You.

    Singaravel Murugan.
    Sir,
    Neelkamal saini here. Can u give me GST invoice against my firm if i purchase samsung on8 through flipkart.

    Regards
    Neel kamal saini
    [protected]
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      asdwiv0209
      Jun 23, 2017
      Report
      Copy

      Address: 560066
      Website: ebay.in

      I wanted redmi note 4 phone and buy it from truecomsellet asit was listed on site but my pin code which is 560037 was out of the delivery coverage area. When i contacted your customer care to request to arrange the delivery of that phone to my area i was given a number to talk directly to saying it was your seller's number and if he wished he might send phone to any address. When i contacted your seller through whats app (Number provided by you) i was instructed to make direct payment to an account (Detail of which is mentioned below) there was no reason why i should have doubted him because that seller was listed on your website and hence paid him rs 25998 on 27/1/17. After receiving payment your seller assured me that he would be dispatching that product to me on 4/02/17 on 4/2/17 he showed his inability and requested me to wait till 8/2/17
      I asked to cancel the order and they told me to wait for 15 days. Even after asking so many times there is no respose on the refund status but now he is not responding and even the messages are also not delivering. Now when i checked i observed that he and
      His products are no
      Longer listed on your site.

      Name : truecomretail
      Name : (Rakesh swami)
      Address:111/9 raj path marg near opp govt hospital teh-phulera
      Whats app number:[protected]
      Bank name sbbj bank
      Account number [protected]
      Oct 20, 2017
      Naveendra's response
      my account not refund
      May 02, 2018
      Shivawas's response
      hi please correct gst number ..
      29AABCB4940JIZK
      My amount refund plz
      my order no :-OD[protected]
      REFUND ID :[protected]
      Dear Sir/Madam,
      My Order ID- OD[protected]
      Order Date- Sun, Oct 15th '17 9:47 AM
      Product-Samsung Galaxy On5 (Black, 8 GB)
      Color: Black
      Mobile battery is not charging properly.
      Can I get replacement.
      Pl give me your contact No. so I can Call.
      My cell No. [protected]
      The phone that I bought from Flipkart online store where truecomretail was the retailer. The phone has a defective speaker where only one side of speaker is working and there is no sound in the other speaker. The cover for the back camera lens is loose and opened up and the back camera quality is very low.
      I have order MI A1 and Also payment OTher boy And It is cancle by Seller And My payment not Received Now .. And Always Seller Accpeted ALL PAymeyt And Cancle All Orders.. So I Think THe Seller Invesment Our Money..I REquest You You Nessarry inform Me.
      Recently (22nd Feb, 18) I bought the product "Samsung Galaxy On Nxt (Gold, 64 GB)" from Flipkart, however this was delivered without handset.

      I called Flipkart customer care, they told that like we will not receive complaint.

      I did not expect this type of response from them.
      Dear Sir,
      I have purchased a Samsung ON Max mobile from Flipkart order ID- OD[protected] for my office purposes since Flipkart doest have GST option I am requesting can you please send us the revised GST invoice.
      MY GST NUMBER IS- 29AABCB4940
      Browndove Healthcare Pvt. Ltd.
      Helpful
      Found this helpful?
      6 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        aamarkv
        from Bengaluru, Karnataka
        Mar 28, 2017
        Report
        Copy

        Address: 560008
        Website: Flipkart

        This is not a complaint.
        This is regarding the replacement request raised by me in flipkart for the mobile phone samsung a9 pro. Order no: od[protected]. I had to raise a request for replacement due to phone being defective. Flipkart has agreed to replace the phone with black colour. But, i kindly request the seller trucom retail (Flipkart) to send a white colour replacement phone for my order
        Please send me white samsung a9 pro.
        You can reach me on [protected] for more clarifications.

        Thank you.
        Regards,

        Amar
        [protected]
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          avit007
          from Bengaluru, Karnataka
          Mar 24, 2017
          Report
          Copy

          Website: ebay

          I wanted to order a Redmi Note 4 through some other sources as it was being sold out during the flash sale. I checked e-bay and found this TrueComRetail seller. After I contacted him over phone [protected] he asked me to transfer Rs.1500 to his paytm account [protected]. I transferred the money and after so much follow up he send a screen shot of the phone order details that the shipment is processed and I will receive the phone in a week. Even after 2 weeks, there was no delivery. He blocked my mobile numbers I guess and not responding.
          Please take necessary action against people like this
          Dear avit007,

          We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

          Regards,
          Team eBay
          According to specification of samsung j3 pro is a hybrid sim slot in flipkart ...how i clarify that is hybrid slot or not pls confirm about samsung j3 pro specification clearly
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            E
            EV Dineshkumar
            from Warangal, Telangana
            Mar 15, 2017
            Report
            Copy

            Address: Chennai, Tamil Nadu, 600017
            Website: www.flipkart.com

            Dear sir, you have selling redmi note 4 mobile in flipkart online shopping app. I am try buy above phone two times in two weeks. But not possible to buy a phone. When start a selling the sale time 5sec only. I try to buy on 8th march but i unable to purchase because the selling closed 5sec. After today 15th march i am try to same problem the selling closed 5sec.

            One kind request to my side please don'take fool to redmi note 4 lovers

            My mobile:[protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              aakash2787
              from Ahmedabad, Gujarat
              Feb 19, 2017
              Report
              Copy

              Address: Jaipur, Rajasthan, 303604
              Website: www.indiamart.com/anand-india-shop

              Performa Invoice Shared by Truecomretail :[protected]Attached in the mail)
              Date of Invoice: 26/01/2017

              Bank Details Given in performa Invoice:
              TrueComRetail
              Bank: HDFC BANK
              Iban: [protected]
              Swift: HDFC0003922

              TrueComRetail
              Mr. Rohit Sharma
              111/9 Raj Path Marg Near Opp Govt Hospital Teh-Phulera
              Disst-Jaipur
              [protected]

              Payment Made on : 26th Jan 2017
              Amount of Payment : 12999
              Payment

              He has made a commitment to send the phone on 30th Jan 2017, today in the morning also he has confirmed on Phone that he will dispatch it today and suddenly at 3.43 PM I got his Whats APP message that he cant do delivery today, and Also Now his both numbers are not in use. Both Landlines are also not working.
              Post that he has committed to deliver on 8th FEB 2017 but he has still not delivered the product,

              I need my Money back from him.
              You didn't described in your policy that the order is limited to 2 per ID, you have wasted my time.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jayupadhyay
                from Ahmedabad, Gujarat
                Feb 10, 2017
                Report
                Copy

                Required Redmi note 4 phone and chose to buy it from you as it was listed on your site but my pin code which is 848101 was out of your delivery coverage area. when I contacted your customer care to request to arrange the delivery of that phone to my area I was given a number to talk directly to saying it was your seller's number and if he wished he might send phone to any address. When I contacted your seller through whats app (number provided by you) I was instructed to make direct payment to an account (detail of which is mentioned below) There was no reason why I should have doubted him because that seller was listed on your website and hence paid him Rs 12999 on 29/1/17 . After receiving payment your seller assured me that he would be dispatching that product to me on 4/02/17 on 4/2/17 he showed his inability and requested me to wait till 8/2/17
                On 8/2/17 he wrote that he would give courier detail in the evening but thereafter he is not responding. Now when I checked I observed that he and
                his products are no
                longer listed on your site. It is confusing and I now dont want to wait anymore now, I will purchase another brand now please arrange to pay Rs 12999 back to me

                Name : Truecomretail
                Name : (Rohit Sharma)
                Address:111/9 Raj Path Marg Near Opp Govt Hospital Teh-Phulera
                Whats App number:[protected]
                Bank name Hdfc
                Account Number [protected]
                The same thing happened to me. I wanted Redmi note 4 phone and buy it from truecomsellet asit was listed on site but my pin code which is 560037 was out of the delivery coverage area. when I contacted your customer care to request to arrange the delivery of that phone to my area I was given a number to talk directly to saying it was your seller's number and if he wished he might send phone to any address. When I contacted your seller through whats app (number provided by you) I was instructed to make direct payment to an account (detail of which is mentioned below) There was no reason why I should have doubted him because that seller was listed on your website and hence paid him Rs 25998 on 27/1/17 . After receiving payment your seller assured me that he would be dispatching that product to me on 4/02/17 on 4/2/17 he showed his inability and requested me to wait till 8/2/17
                I asked to cancel the order and they told me to wait for 15 days. even after asking so many times there is no respose on the refund status but now he is not responding and even the messages are also not delivering. Now when I checked I observed that he and
                his products are no
                longer listed on your site.

                Name : Truecomretail
                Name : (Rakesh Swami)
                Address:111/9 Raj Path Marg Near Opp Govt Hospital Teh-Phulera
                Whats App number:[protected]
                Bank name SBBJ Bank
                Account Number [protected]
                I also faced the same problem, I was looking at buying Redmi note 4 phone and chose to buy it from ##FRAUDTrueComRetail as it was listed on #FLIPKART, #INDIAMART, #EBAY but my pin code which is 380051 was out of your delivery coverage area. When I contacted your seller through whats app (number provided on EBAY AND Indiamart ) I was instructed to make direct payment to an account (detail of which is mentioned below) There was no reason why I should have doubted him because that seller was listed on website and he has sent #FRAUDTrueComRetail hence paid him Rs 12999 on 26/1/17 . After receiving payment seller assured me that he would be dispatching that product to me on 30/01/17, but he didnt, post that he said to wait till 4/2/17 . Again on 4/2/2017 he wait till 8/2/17, FROM 4/2/17 he he is not responding. Now when I checked I observed that he and ##FRAUDTrueComRetail is really fraud and his products are no longer listed on your site.

                Name : Truecomretail
                Name : (Rohit Sharma)
                Address:111/9 Raj Path Marg Near Opp Govt Hospital Teh-Phulera
                Whats App number:[protected]
                Bank name Hdfc
                Account Number [protected]

                PLEASE TRY TO GET MY MONEY BACK from THIS PERSON AND ##FRAUDTrueComRetail .
                Hey,
                do a police complaint then only you would et your money back.First call flipkart again and tell all the instances, if they dont helpwrite on their social media if they dont help again then go to police.
                Please everyone organize. In this case it is not the truecomretail which is at fault. Try to understand if any organization is involved in corrupt practices why will it give it's correct address and details. This is eBay's and indiamart's fault and they are duty bound to pay for your losses. I am good at dealing with such cases please allow me to help you and yes I'm also a victim. Search Facebook name majdoor Jha wardha and write to me
                They didn't provide adequate amout of product . like in flash sale of redmi note 4 they make it to show out of stock just even before and during the sale
                Helpful
                1 other people found this review helpful
                1 found this helpful
                5 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit

                  Truecomretail Recent Comments