Zookr.in

Zookr.in Complaints & Reviews

Zookr.in — watch not working

 Tarun bnsl on Mar 26, 2019
My complaint is about a smart watch that video i saw on fb and i love it so
I had ordered a watch from zookr.in website.

I received the watch on time i was very happy bt when i open the box i felt myself theft because the watch was not in working condition and it also as not same as i saw in video

Watch quality is also cheap
I think watch is not charge so i charged it bt it's still not working
Charger has no adapter only a small data cable very low quality.

Watch on hi nahi ho rahi kisi bhi charger se
Watch is dead,...
Complaint comments  Read comments Complaint category Electronics & Appliances

Zookr.in — band is not working

 vinod on Feb 26, 2019
Hi,

I ordered m3 band from the site and i got m2 band and when i checked the band its not all working. Tried so many times and its not getting charged itself. You people are selling the fake products... Sent mail and tried to reach helpdesk number.. No one has responded.

Please take the return and give me the working band. Now when i am trying to call the help line number its not reachable and site is also not working....
Complaint comments  Read comments [1]Complaint category Online Shopping

Zookr.in — reg. delivered wrong and sub-standard apple iphone

 Bhupinder Sodhi on Feb 21, 2019
On using website of zookr.in i ordered apple iphone 5c..8GB and thus i got the product late and found it a sub-standard product in compare to they assured for the best one. I repeatdly made requests and awared that product is zookr.in supplied not meet the expectations as i had. But all in vain. Sometime, they assured me to extend help but at last they denied to nor accept the refund neither got ready exchange the product with an other product available with them. In this context, order Tracking number is[protected] and irder id is:adc59ae6-713a-442c-9eaa-6c350cafafa.. Their customer contact...
Complaint comments  Read comments Complaint category Online Shopping

Zookr.in — for any complaint on zookr products

 Harshad Sonawane on Feb 20, 2019
Please login to linkedin and directly complain to the founders of zookr.

I am forwarding their details.

Mr. Rhitiman majumder
https://www.linkedin.com/in/rhitiman-majumder-5a0a3b21/

Mr. Gaurav mangla
https://www.linkedin.com/in/gauravmangla1/

Mr. Ankit koushik
https://www.linkedin.com/in/ankit-kaushik-49868b25/

I could not get my iphone refund (Worth rs. 23k) from zookr in spite of calling their customer care numerous times. Finally i got above details of its founder team and directly complained to...
Complaint comments  Read comments Complaint category Mobile Handsets

Zookr.in — non refund of money

 Sachiin Pore on Feb 17, 2019
I have ordered smart band which was not functioning. I return back product on 7th jan and i received confirmation mail which says...
We have initiated the refund on (24th jan.2019) and you should expect to see the amount in your bank account/wallet within 5-7 business days.in this scenario, normally the payment gets rolled back in maximum 7 business days but in case the amount doesn’t get credited in your respective account/wallet within the stipulated time frame then do send us the copy of your statement (Last 2 months bank statement) on the same email so that we can escalate it further......
Complaint comments  Read comments Complaint category Electronics & Appliances

Zookr.in — I was charged logistics deduction for an order that they cancelled themselves

 Muralidharan Kuppuswamy on Feb 7, 2019
Zookr is a fraudulent site. I placed an order for a laptop which they did not deliver for a week. The tracking number which they gave updated status as order cancelled after a week, but the order status still showed processing. When I contacted them they said the amount will be refunded. But the refund amount was Rs.500 less. When asking again they say it is logistics deduction. It is an obvious case of spam, With no effort or product, just with false website they have got Rs.500 from one order. Also when you see while ordering the items available will keep reducing until you order, after the order...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Zookr.in — damaged smart watch

 sriuma143 on Feb 6, 2019
Hello sir,
Greetings!
I have ordered a smart watch for my kid on 28th of december 2018 and received it on 2nd january 2019 but when i checked it was not working. They said its a touch and have many functions like sim, hd camera etc. But nothing is working in that.
I am unable to charge it, unable to go to any setting or anything like that because the touch screen is not working at all.
I mailed to them at "[email protected]" & [email protected] and have also tried calling them on "[protected]" but no one has responded properly or till now nobody is responding.
I even...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Zookr.in — got 4 m2 smart band instead of 8 m3 smart band

 Ranjeetsinghdayal on Jan 31, 2019
Zookr is really a cheating online site. I ordered 4 m2 bands under the offer of buy one get one free so i suppose to get 8 m3 smart band but i got only 4 m2 bands. After complaining and giving them opening video also that said it's a right product what you got. It was like a joke to me. That did not return nor refund. They are 100% cheaters and just bluffs the costumers. I wish i did not have purchased anything from them. Highly not recommended....
Complaint comments  Read comments Complaint category Electronics & Appliances

Zookr.in — faulty product supplier

 Aravinds91 on Jan 28, 2019
I had ordered Phantom 4G Smart Watch with HD Camera (Round Dial) from Zookr.in against Order No: c9cb0468-b632-4c1b-ba1d-179f0aa1d0af.

I have received the product today and it seems the product is dead and not switching on even after charging.

Also the product seems to be flimsy and sub-standard to what was displayed on your website.

I had posted the complaint in their customer grievances portal and there is no solid/comforting reply that they are treating this issue seriously and that they will resolve it for me.

Seller: Presha Trading,...
Complaint comments  Read comments Complaint category Electronics & Appliances

Zookr.in — wrong product delivered, 3rd class

 Devsinghji on Jan 26, 2019
I ordered zoomstar jio boom box speaker from zookr.in as i found the images and description very appealing, but it was all fake when i recieved the product. A 3rd class poor quality speaker was delivered to my address and when i asked them to return and refund they are not replying to proper or putting my calls on hold. These type online shopping sites should really be banned. I've attached pics of the product shown on website and what i recieved....
Complaint comments  Read comments Complaint category Electronics & Appliances

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