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BYJU's Complaints & Reviews

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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 2

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P
Pushpanjali120
from Korba, Chhattisgarh
Apr 7, 2024
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Cancellation and refund me

Address:BYJU'S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.
Website:Aakash Byju's Aakash Byju's learn.aakashdigital.com

Hello sir/mam I am a student of byjus, I bought a course for neet2025 in 2023, my batch is pcb neet 11th and 12th, my batch no is 3312. When I took admission in BYJU's my admission counselor Mr. Akshay Gaur told me that he will provide you the physical book but after waiting for 1 year I still did not get it and all the counselors say the physical book is out of stock. Many students in my batch got their physical book but I did not get it...
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M
Marshalin
Mar 30, 2024
Mar 30, 2024
This thread was updated on Mar 30, 2024
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11&12 SD card

My Son was studying Byju's for last five years. He completed his CBSE 10 Board exams past 3 weeks. His course is K 6-12.He doesn't have 11&12 CBSE SD CARD. I tried to contact the Byju's mentor via help line number [protected].But heard only the recorded voice message the number doesn't exist. Past two I mailed again and again but I didn't get the solution. What should I do for this. Please concern this and solve my problem. Send me the 11&12...
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M
Marshalin
Mar 30, 2024
Apr 2, 2024
This thread was updated on Apr 2, 2024
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11&12 SD card

My son completed his CBSE 10 Board exams 3 weeks before. He was studying Byju's for last 5years.His course is K 6-12.He doesn't have 11&12 CBSE syllabus SD card. I was trying to contact mentor for last two weeks. The number [protected] which I called, I heard only the voice message the number doesn't exist. I mailed again and again, but I didn't get proper response. Please concern this and solve my problem. How do I contact the mentor or any...
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P
padmarsm
from BHADRAVATHI, Karnataka
Mar 25, 2024
Mar 28, 2024
This thread was updated on Mar 28, 2024
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Request for cancellation and refund proceed

Address:BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru

Sir/Madam

I have enrolled for JEE 11+12 course in your institute. with details as below.

Student Name : Abhishek
Mobile Number : [protected]
Father Name : Ananda Krishna Muddebihal

In continuation with the above subject we would like to inform that we are not satisfied with the education of Byjus particularly My son Abhishek A Muddebihal. as because we have joined for both 11+12...
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N
Nunna Suneetha
Mar 24, 2024
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Pin validation problem on byjus

Address:East Godavari, AndhraPradesh

We paid the money for 6th class to 10 th class.we faced pin valid problem. Plese update the 10th class course. All byjus phone numbers ate invalid. Nobody respond on it....
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D
Devendra Dilip mishra
from Nashik, Maharashtra
Mar 19, 2024
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Inquiry Regarding Refund and Cancellation of BYJU'S Coaching Classes

Address:Above Trends,Byjus tution centre,Indra nagar,nashik ,Maharashtra

Dear Sir/Mam,

I hope this email finds you well. I am writing to inquire about the process for requesting a refund and canceling my subscription to the BYJU'S coaching classes.

Due to personal reasons, I have been unable to attend the classes for the past month and foresee that I will not be able to resume attendance in the near future. Therefore, I would like to request a refund for the remaining duration of...
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S
Sachin4342
from BALLIA, Uttar Pradesh
Mar 18, 2024
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Cancellation

Address:trimuhani anand nagar

On[protected], Saksham (Client No. [protected]) was provided counseling by Prince Arora (Counselor no.[protected], represented by Sachin Gupta (Registered no. in the company -- [protected]).

I had taken a membership from Byjus and was told that I have a 14-day trial period. However, since my child has been shortlisted in Navodaya Vidyalaya, I wish to cancel my membership. Unfortunately, I am unable to connect with their customer...
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J
Japan Sheth
from Ahmedabad, Gujarat
Mar 14, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Refund Complaint

Address:A 503, Neelkanth Retreat, Vasna, Ahmedabad.

I have purchased Byju's subscription by paid Rs 54000, but I want to disconnect their services within 15 days. As per policy they have to refund me full amount. After so much calls and email, they email me and mention that they transferred Rs. 25105 and given the CMS id: CMS[protected] on 18th Dec 2023. Still, I didn't received money, and they also didn't reply on this.

My order id is: SO-[protected]
Student Name...
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I take 11th + 12th jee course from byjus but as per 15 days cancellation and refund i want cancel this but after many calls and mail it can't cancel please help me...
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I had subscribed to Byju's Online Tuitions for my son on 01st August 2023 and the agreed fees for Class IX and X was Rs. 60000 which was converted into 18 EMI on my ICICI Amazon Card. Of these, 07 EMI have been paid.

However, I have found the quality of tuitions very deficient and have written to them as well as called them multiple times for cancellation of the services.

There is no response from Byju's and...
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D
dinesh_g19
Mar 7, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
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Unresolved Financial Issue - Loan Status After Course Cancellation

Address:No.5 , Preetham Vihar, Flat No .505, Masters layout, 1st main road ,

On February 26, 2023, I bought the course for my son G. Bhavith Sai. I made a down payment of 6, 463.10 using the payment ID pay_LL3cqWjE3j887s. The remaining balance was financed BYJU's using ABFL, loan ID LXW-M[protected]. I then decided to cancel the course. They started the cancellation process on March 27th 2023.I received my return a few days later, but the ABFL LXW-M[protected] loan is still active. In my Cibil, it appears...
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A
asd lucky
from Darjeeling, West Bengal
Mar 1, 2024
Mar 18, 2024
This thread was updated on Mar 18, 2024
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Non refund of money

Address:Officers Mess,Jalapahar,Darjeeling,WB 734103

Dear sir
As per proposal of Whitehat Junior subsidiary of BYJUs was going to provide 300 coding classes at 192000rs with rate per class Rs 640.
Its was told that refund of the paid amount would be made if we decide to discontinue the classes in between.
Whitehat arranged for loan with its loan partner Grayquest .Monthly EMI of Rs 8000 was required to be paid by me and it was told no interest will be charged until 24...
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R
RavindraTanpure
from Navi Mumbai, Maharashtra
Feb 24, 2024
Mar 19, 2024
This thread was updated on Mar 19, 2024
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Fraud happened in Subscription

I have enrolled in a premium course for my son from BYJUS on a 15-day trial basis and I bought this course through Credit Card EMIs, as the statement by the BYJUS sales executive is that you will receive a call from the BYJUS team before 15 days for confirmation and based on the confirmation BYJUS are proceed with the EMI transaction, I never got a call by BYJUS then I have sent a cancellation mail on the same day from 13th day received the...
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M
mv mohini
from Bhopal, Madhya Pradesh
Feb 20, 2024
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Refund is not done by BYJU's

I am AYUSH VERMA, i was joined the couse of 12+jee, the mentor told us that if you don't want continue with course then fees will be refunded within 15 days of joining.
I claimed for refund the course fees within 15 days, but till now they are just giving excuses about refund,
i want refund, plz check where is this process? and all details about this.
Registration on[protected] and full course fees paid on[protected],...
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H
Hasibur,mail
from Kolkata, West Bengal
Feb 18, 2024
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Not getting my refund back

Address:Kolkata

I have raised a refund request with Byjus and my request was approved on 24 Nov 23. But till now I have not received the money, I have followed up multiple time but each time they say you will get a call from the team in 72 hours. I am filing this complain again Byjus to get my refund back.

Name - Anisa Rahamnan
Order ID: SO-[protected]
Program: neo_btlp
Grade: 8
Board: ICSE
Refund Amount...
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I
itsme.kumarankur
from Chennai, Tamil Nadu
Feb 17, 2024
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Request for Study Material Access: Concern for 5-Year-Old's Screen Time

When I initially enrolled my child in their 3-year course, we received physical books, for the first year. During this time, my child would complete homework using the books and submit it through the app. The tablet was primarily used for watching recorded lectures only, with minimal screen time. However, now that my child has progressed to 2nd grade, Byju informed us that they would no longer provide physical books from now on. This means...
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S
Simran Deep
Feb 15, 2024
Feb 24, 2024
This thread was updated on Feb 24, 2024
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Byjus IAS

I took subcription of IAS on 13 januray and paid registration money of Rs 10, 000 and my actual online batch started from 1 feb. I dont like the classes and mailed them on 4 february to cancel my subcription but still i ma mailing them. They are not responding to my query but calling again and again for EMI. why should i pay for this month and the account section department is saying that team will not listen until you will not pay the money...
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Dear sir,
My name is Azhagu Kumar. Initially, I started with my subscription in BYJUS of AE/JE course with this mail id ([protected]@gmail.com) by paid 12, 000. In this course Counsellor Nandita ([protected]) told that they will provide live English course for Mechanical, Finally provided recorded course only and blocked my number in BYJUS.

After that I tried to contact Byjus helpline from my another number. The...
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A
Ashutosh273
from Bengaluru, Karnataka
Feb 8, 2024
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Loan cancellation Pending

I want to cancel my loan pending with the course cancelled 6 month back and i am regulary calling them as well as mailing them but still no info from there side app bearing id [protected]...
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A
Ashutosh273
from Bengaluru, Karnataka
Feb 8, 2024
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Loan cancellation Pending

I Ashutosh Dwivedi had bought a UPSC IAS course through byjus but in 12 days i got that the course was not what i was looking for my optional so i cancelled it and got the refcund and requested for my loan cancellation also but still it is pending with them for 8 months and no one is replying to me on that, because of which my CIBIL score has depreciated 130 points.
Customer Name-Ashutosh Dwivedi
Mobile no.- [protected]...
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