BYJU's Complaints & Reviews

Please cancel my byjus account my daughter not interested in this class please help us...

Hi I am nikhil few months ago I took a admission on byjus after few our family was going from a crisis in which my mom runs a driving school which not running properly our father lives with and my and my grand mother runs the we were unable to pay our bills till but the byjus people are calling us and sating to pay 7.5k per although we requesting them from 19-20 after the admission and they are they can't do and we should pay the money if...

Hi I have alresdy sent mail last week that I want to cancel my byjus plan, I'm not paying any emi nor any penalties associated.If I get any calls or messages then I will go legal and social media....

I have been using byjus product for jee from 7-8 months but I am not satisfied with it and due to financial problems I want to cancel my product . But when I call the helpline, they say that you are not eligible for cancellation because our policy says that within 15 days of delivery you have to place return request after that we will not accept it.
But I want to return the product and I will be unable to pay further emi ......

Cancellation Byju course ORDER DERAIL: SO-[protected]

I was purchased the product two months back till date and I have checked this product, the product does not fit my childer and does not afford this so I have canceled within 15days. But I receive an EMI deduction message and I call the finance department does not connect my call....

Byjus making false promises, BYJU’S is forcing me to use course even though cancellation is initiated by mentor within 15 days and loan partner Avanse is talking very rude to pay first month emi, no one is responding properly it’s effecting my CIBIL score.
Senior manager will call when we register complaint but no response the next day...

I want to cancel my admission, I have complained many times for refund and cancellation of admission but no response has come till now.This month they also cut my emi despite my complaint, so I want my refund....

महोदय,
प्रार्थी की ओर से प्रार्थना पत्र निम्नानुसार पेश है
1. यह कि प्रार्थी के पास ०५/०९/२०२१ के दिन बायजू कंपनी की तरफ से एक सेल्स पर्सन प्रशान्त सिंह बिष्ट निवासी...

I want cancelled the packages please refund my amount...

A horrifying case happened with Nuru-Sabah from Ajmer. In January Mr. Parveen (counsellor) lured her to take a demo plan for a month and told her that before completing a month she can cancel it anytime. Later on before one month's completion she reported to the counsellor that she is not interested in it anymore and she wants to withdraw. The counsellor reported her back that okay her scheme/plan has been cancelled. Also she made an initial...

Sir/madam
your sd card is not working from day one....

We have found that it os of no use to us hence we have tried many times to cancel the classes but we have got no response from thier side, hence we are compelled to bounce their EMI; but it is going to spoil our cibil, even though we are compelled to do so.
We request you to please help us in this matter.
Our loan Ac No is [protected].
An affirmative response at your end would be greatly appreciated.

Thanking...

Im purchased this at Aug'21 with Emi, but not used due to my personal problems, course started at oct'21 from starting onwards facing issues on tab and fhey guided through call not use, they are not giving proper reply and jan'22 they replace with New tab with different featurea and size its also startes with issue in my self and family members vexed on this course they are reaponding through call and emails mu child also not doing this course...

I have purchased the course 20 days ago . And I am not satisfied with the service . When I told my problem before 15 days they are saying that I will solve the issue. Now after 15 days they cut my phone saying refund period is over and you are not able to cancel . This is a type of cheat . I just want my money back . My BYJU'S no. Is [protected] and name is Abhijeet Anand....

I had paid an amount of 2000 at byjus for booking seat .later I was not interested in the course and wanted a refund i called them several times and asked for refund they said they have started the refund process and it's been more than a month I have not received my refund...

I already complained here. After this complaint counsellor called But still not agreeing for cancellation and refund money.
She forcing us to continue in that batch. She talked very rudely to us.
If she continue to force like this I will take legal action. (Thaenmozhi was her name)

Please help us to cancellation and refund money...

Team,

I'm getting frequent calls[protected] from BYJU's, informing that we have a special scholarship program for your kids future and so on, I've clearly informed them multiple times and still they are calling form different regions and disturbing me continuously. Need your immediate intervention on this and provide me with the solution for this.

Regards,
Aravindhan N...

I bought byjus membership 3 month ago and have filled 2 EMI but now I want to cancel as my parents dont have suffient amount to pay due to some personal problem. I dont want any refund or anything but I just want it to cancel now. And not call me again and again....

Byjus called and said there will be call from byjus counsellor within 24 hour for cancellation procedure. But we received no call from byjus. So PLEASE HELP US TO CANCEL THE SUBSCRIPTION AND REFUND THE MONEY....

I am Sangeeta Kumari mother of Kritika Kumari from Jharkhand.I would have to inform you that one of the member of Byju's Mr Adarsh Shrivastava (emp id-TNL[protected]senior education counsellor, He is continuously calling and harassing and forcing me to take the course.which I am not interested but still he is following up with me daily every time. He also taken some documents from me by manipulating me.

Please take some necessary...