BYJU's Complaints & Reviews

Hi,
I am requesting BYJU's to cancel my online class as they told me to cancel class if not interested and I did, but Byju's never call me or mail me to stop but Im still paying by Debit Card EMI.
Manas Kumar Jha
[protected]

I said to cancel my Byujs product from 1week when i buy it to my product seller. Now they said you cannot cancel it . Please make me sure to cancel it refund my money

I have subscribed Byjus+Akash Class 11 JEE.Now I want to cancel it now for the reason of financial issues.
I paid 8000 as an advance and 6400(approx) for the last 3 months. Now my grandpa undergone surgery and we become financially tight so it occurs like we couldn't pay the further EMI's.I don't want refund just stop emi deduction.
I hope you understand our situation and help me to cancel this.

Sir/Mam please cancel my course because I can't pay fees. So, return my money . Dev Anand, s/o - suraj kumar . Mobile no. [protected]. Main under 15 days cancellation kar diya tha lekin mera abhi tak cancellation accept Nahin hua and Mere registered mobile number per Koi response Nahin Leta aur na hi koi phone receive Karta customer care Mein cancellation team Bhi Koi response nahin kar raha

Sir i took a subscription from byjus 12 January 2022.i want to cancel my byjus course as soon as possible.i was going loan process .i want to cancel the loan process and refund immediately.i have already told about this to support byjus .they told me cancellation will not possible because 15 days over.i want to help immediate.please help me.my mobile number is [protected].optional mobile no : [protected].i have told for cancellation date :26/3/2022

I ordered Byjus kids learning kit by the force and deceiving promise of the councelling member named Lokesh. Now I want to cancel my order, more than 50 times I called the customer care . But no response from the cancellation team.

We recently take the byjus premium subscreption but unfortunatly we are joining oir son in to hostel so plese cancel our course thankyou

I have been fished by Byjus sales person

A person named Mr.Ginish Vadera (Mob. No. [protected]) told me that he is Senior Education Counseller Byju's convince me to purchase a subscription for my daughter Tanushree for class 2nd to 4th as on dt. 03.04.2022. He told me that if I purchase subscription and I am not satishfied then I can cancel the subscription with full refund. I had purchased Subscription for Rs. 56000/- for which I had paid Rs. 5000/- through Debit Card and he arrange loan of Rs. 51000/- for one year for me. After receiving of Byju's lerning station and kit I am faced difficulties to operate the same. The product and service was not satishfactory as commited by Mr. Ginish Vadera (Mob. No. [protected]). I also contacted repetedly to Byju's mentor healp line Mob No. [protected] and Ginish Vadera (Mob. No. [protected]) but no one receive my call. After that I maild for cancellation of subscription to [protected]@byjus.com,
[protected]@byjus.com but no response receive from them. I have received a call from Byju's mentor Phone no.[protected], the mentor forcing me to not cancel subscription by using abuse language.

You are requested to please resove my problem and cancel my subscription of Byju's and help me to get refund of Rs. 5000/- form Byju's with cancellation of loan of Rs. 51000/-

Thanks,

Tarun Kumar Giri
Mob. [protected]
Email: [protected]@ymail.com

A person named Mr.Ginish Vadera (Mob. No. [protected]) told me that he is Senior Education Counseller Byju's convince me to purchase a subscription for my daughter Tanushree for class 2nd to 4th as on dt. 03.04.2022. He told me that if I purchase subscription and I am not satishfied then I can cancel the subscription with full refund. I had purchased Subscription for Rs. 56000/- for which I had paid Rs. 5000/- through Debit Card and he arrange loan of Rs. 51000/- for one year for me. After receiving of Byju's lerning station and kit I am faced difficulties to operate the same. The product and service was not satishfactory as commited by Mr. Ginish Vadera (Mob. No. [protected]). I also contacted repetedly to Byju's mentor healp line Mob No. [protected] and Ginish Vadera (Mob. No. [protected]) but no one receive my call. After that I maild for cancellation of subscription to [protected]@byjus.com,
[protected]@byjus.com but no response receive from them. I have received a call from Byju's mentor Phone no.[protected], the mentor forcing me to not cancel subscription by using abuse language.

You are requested to please resove my problem and cancel my subscription of Byju's and help me to get refund of Rs. 5000/- form Byju's with cancellation of loan of Rs. 51000/-

Thanks,

Tarun Kumar Giri
Mob. [protected]
Email: [protected]@ymail.com

Wo don't want to study with byjus live classes . We are not comfortable with it so please return it and refund my money

My self Joseph.
I joined byjus Ias coaching in 18 February 2022 and paid 5000 for the first payment. And I get tablet and textbooks after one week. On March 30 i approached them to cancel my subscription because of financial problems. But they didn't replied properly. Now I got messages back to back for pay the emi due.
Now I'm in a financial problem and i cannot pay 4164 rupees. I want cancel the subscription completely.

Sir I buy a course of Byju's classes 10 th but on my up board exam time no support forum Byju's mentor please don't cut the EMI on my father bank account

I've purchased BYJUS PREMIUM KIT for Class 7, 8, 9 and 10th.
And in starting I just got my tablet and nothing else.

I started learning, and then after 2-3 years, one of my friends also bought it and received all the study materials, hard copies, everything but I haven't received any for 7th, 8th, 9th and 10th Standard.

As I've not received anything from them I want a refund as I've paid for that but doesn't received anything.

As in Fee Distribution, I've paid for that (book, notes, hardcopies) but doesn't received anything.

I want a refund for the materials below:

(Prices are taken from their official website "https://shop.byjus.com/")

Class 7 Books: 5500 INR
Class 8 Books: 6500 INR
Class 9 Books: 7000 INR
Class 10 Books: 8000 INR

Total: 27000 INR, I want as refund.

Reach out to me: [protected]@gmail.com for more info.

Hi,
Byjus Selaiyur - Chennai - Tamilnadu Approached our Appartments for conducting the marketing activities in early March, it was organised . They made change in the bill for more than 4 times, the last bill there was a mistake from our end on the date .
Mr Anto Moros ( [protected]), not clear about his position, but his attitude in speaking and giggling in between, making fun on the other person on the otherside and talking nasty as if talking to the person by side, really dosent look asthetic for a company like Byjus, if he treat a Human Being like this . What will be his attitude towards the children coming to study . If my complaint is not addressed, i have the call recorded in my Phone . i Will register a Police complaint and i will also file this document as a supporting evidence. We had a great respect for Byjus and that is why we offered the marketing, not for induviduals .
Let me know your action, we need an Apology letter from induvidual for his behaviour with our Association President

Sir,
This is to inform you that i've been trying to contact with my mentor since many days. But even after repeated calling, all i listen is "press 1 for the call back". I've done it several times but got no calls back! I don't understand the procedure for the queries and phone calls with the prescribed mentors. So it is my sincere request to you that please appoint new mentors for me or ask my mentor to contact with me as i have few questions . I hope i won't get to face this problem in future.
Thanking you.

Std-10th

Sir I have taken this course for my child . through Mr Aman Monga and I have pay 5000 through Paytm and rest 41900 through my credit card but after 7 days from taking this course my child is not satisfied than I call Mr Aman and say pls refund my money as soon as possible. He says ok with in 10-15 days money will be back but my first installment of credit card is also come and than i talk to Aman he is saying we will refund all from now no mentor and even Mr Aman is not picking up my phone.
So I request you to please take some necessary action in this matter and refund my money.
Thanks Manish

Im not satisfied with this course .but they are not ready for cancelling my course. They are speaking very rude i need to cancell my order it not exceed 30 days

Sir I have wrongly registered with byjuice scholar plan of IAS.i am not Interested for byjuice tablets course. I told many times to counselor.but Stil pressrise for loan consent.once a loan of rs 50000 will start.how can you close and cancel loan by pay only 5000? if close and settle my CIBIL will effect.i am working with SBI.i know all process of loan.
I have asked senior councillors to sent me monthly magazine of course materials.but they are consistently convince for negotiate loan 1st.i asked consent for 15 days refund policy.but didn't sending in mail.i am also selling loan product in my organization.before proceed we can cancel loan but not after negotiations.please refund my fund.byjuice is reputed study material organisation.i read many negative review by customer. this is the main reason.you have nothing clear consent.people will surely trust with you if clear all consent.

I want to cancel my admission, I have complained many times for refund and cancellation of admission but no response has come till now.
I sent more than 15 mails to [protected]@byjus.com and tried to reach on customer help line numbers [protected], [protected] with my registered mobile number however its connecting.
This is my second complaint, they marked resolved my previous complaint without solving the issue.