BYJU's Complaints & Reviews

I have been trying to cancel the Byjus subscription but they are not doing so. I am within 15 day period....

I purchase by jus IAS course 7 months ago and I paid 7 EMI... Now i faces many problem in my life.

Reason to cancel subscription are:-

1.I have had eye surgery so I can't study anything.(I attached discharge summary in the below)

2.My dad had a small accident while driving

3.Thus we have a lot of debt.

So, I can't pay EMI and can't study.

So I request...

We have requested byjus to cancel and for return of product many times they are not processing our request. There representatives are not talking properly. We have paid 5000 rps and taken a loan for 51000 rps. Request to cancel the product and refund the amount and cancel the loan application....

Client Name Shubhangi Jadhav
Date of Admission 21 Feb-2022
Client No. [protected]
Complaint No. & Date 27920032 Dtd.07-03-22
I have mailed u many times to u for cancellation of my son's admission & refund my amount & aslo cancel my E-mandate form which EMI starts from[protected]. I have asked to you for provide my URMN that is also u have not yet provided to me.
Kindly check the Emandate has been cancelled...

Cancellation of byjus learning course for class 1 to class 3 with loan through iifl loan bearing loan no-[protected] for purchase of byjus premium product order no SO-[protected]...

I have mail byju's for cancellation of my course because I am unable to understand the study.Many mentors have called me and told me that there will be a call from the cancellation team within 24 hours.but no one called me.
When I try to contact them but got no response.I am trying to cancel my subscription since 16th of march but there's no cancellation yet please help me to cancel my subscription....

I, Astha Sahu, registered to Byju's Tablet Program for UPSC IAS in December, 2021 and started the course from January 2022. All was going well until February 15th, when the lectures stopped loading on my Tablet. I contacted the technician team and they provided me with a new SD card but it didn't work out. I continued calling them and explaining them my problem over and over again and they said they would call me back in the next 24-48 hours...

Byjus not accept our cancellation and byjus not accept our call...

Byjus not accept our cancellation i want refund and byjus not accept our call...

Hello Byju's.I am Aman Undirwade. I'm doing the course of IIT-JEE, suddenly the tab fell down from my hand and it's screen is broken. It is going blur, nothing is working, many scraches, please fix this problem please I request you a lot. Still one year remains in my preparation. Please do something about this problem. PLEASE....

I bought the coursebut cancelled within stipulated time.. But ni reply from team...no body picks up my call...no reply...I want my money back...

Hi Byju's,
I am a 11th grade student, I had joined in Byju's last year as 10th tuition. And paid 2500 rupees as advance to kishore sir who came to my home. But I don't receive any service from your side. No tab or no classes. And i cancelled it. Further your team told me that you will refund the money. But no response since then. I'm very disappointed. You don't lose anything. But I lose my ₹2500. 🙏🏼🙏🏼 REFUND IT RIGHT...

It's the second time that the mentor is not receiving my call. I have a problem and I want an instant solution to it. I'm calling several times on the mentor helpline number but still received no response from the mentors.
Please contact me as soon as possible....

4 topics in social science are missing in the tablet.
5-public expenditure and public revenue.
8-Kerala towards modernity
9-Financial institutions and services
11-Sociology:What? Why?...

I have taken byjus gate preparation course and i want to cancel the course there are saying that one cannot cancel the subscription after completing 15 days they are saying we should continue if we are not interested also.
previously one person called and said that they have initiated refund process and now they are saying they cant cancel the course and saying we have to continue course if not interested also they feed back is delayed...

I am calling them so they didn't response me sometimes they pick my call after 10 minutes and sometimes they didn't pick my call .they also didn't listen my problem properly and cut the call .i am not satisfied with their tablet and services.they are lier because in counseling session they said we teach you 11th and 12th whole syllabus but now they are not accepting their lie . We choose EMI method for payment so they have bank cheque also...

Hi,
I am father of KAVYA
As per your employee mr. PULKIT SHARMA if you are not satisfied with the byjus you can return the course and tab within 15 days. Now i am trying to contact with him but his reply is he will do something. As he is only trying to pass the trial period of time. Even i am trying to call customer care center they are not picking up my phone or no response from your side. So kindly cancel my course and...

Hi,
I have enrolled my child for Grad 4, and paid 36, 500 for the product, the concelor said that there is 15 days trail period, if you do not like the product or any other problem you can cancel the product and take the refund, as my child is not comfortable with the product and due to some financial problem, j have registered for cancellation of the product with Request ID: 28405795
While calling from my registered number...

I take my admission in byjus in January and after taking admission no one responded me and didn't give me study materials and classes after that call in byjus customer service for cancelation my admission then they give me excuses and provide me study materials after one month but I don't want to continue with byjus organization because o[censored]nprofessional and bad behavior of executives and mentor but they are not giving me any response and...

Sir, Request was sent for cancellation the product and refund by phone many times by dialing Byju's Help line No. I have received 5 or 6 different persons from different phone numbers. They discussed with me about my problem and promise me to solve the problem. After 5 days no calls received from any mentor who were already discussed with me.

Kindly solve my problem and help me to save my money Rs. 53, 000/-....