BYJU's Complaints & Reviews

They are not processing the cancellation its been a long time we are waiting for the same as there is a sudden demise in the family and we urgently need funds...

Cancellation of byjus classes and get my refund back, please i request that do not purchase their product, because they are cheaters......

For cancellation refund...

We received a Byjus kit on dated 07.03.2022 and we use it but no positive response received from this product for better education of my son. After that as per conversation with Mrs.Ismith kaur, my final decision that this kit is not useful for us and there have no syllabus, same in the school. So it's not useful ? for my son.
Kindly start the process of refund my paid money of Rs. 75, 000/-
I am still waiting from last 10 days...

Sir i request you please cancel my byjus order and refund amount of the order....

Order ID[protected], have requested cancellation of my enrollment within the 15 days policy, still not cancelled.

I informed it the child's mentor within 15 days and he gave me coustomer care number where I should tell them. Later they forwarded me to various other departments and finally within 15 days I cancelled my subscription. on the call I had with the mentor, he told me that “if i have any issues or query related to...

I've buyed byjus subscription in july 2021 for 11+12 jee

But now I am not able to understand anything as they were just teaching like a flow not think that wheather a child they understood or not. I'M not able to manage my school with byjus and due to this I didn't get much time to revise my older concepts . the test series is also not in the structure way . Syllabus also completed . But my 11 has many backlogs due to incomplete...

We received a Byjus kit on dated 03.03.2022 and we use it but no positive response received from this product for better education of my son. After that as per conversation with Mr. Deepak bhargav, my final decision that this kit is not useful for us and there have no syllabus, same in the school. So it's not useful ? for my son.
Kindly start the process of refund my paid money of Rs. 44, 000/-
I am still waiting from...

I received the product and my loan got rejected so I requested the byjus person for cancellation which didn't happen.yet. though we. Informed couple of times to manisha from whom I received the product..even confirmed to bank guys from byjus for cancellation. When I called customer support it's always busy and today it got connected and they say no 1.still raised cancellation and ur 15days trial is gone..this is surprisingly cheating to customers...

Registered mobile number: [protected]

I am Mohamed Mafrooth's uncle. We purchased Aakash Byjus Neet Jee course on October 2021 for Rs.70, 000+5000(down payment). There is lot of issues while watching recorded session of online classes. Student facing this issues from last year itself we also raised query for this issue but there is no improvement in this issue. Days are gone, Months are gone but the issue is not resolved. So...

Please help me his mentor ne hamare ghar me akar galti hamare bache ka admision kar liya hamne kaha ki hamari income bohut kam hai to hum ni kar p
eyege to unhone kaha ek bar dekh lijiye fir ap cancle bhi kar sakte hai aur aisa kah ke karaliya aur hmne fir cancle karne ko kaha to khte rahe ho jayege hojaye ga aur fir 2 mahine ho gaye to kahte hai 15 din ke andar hota hai aur nqi kar rahe to please hamari help kijiye isko cancle karane...

Dear Sir / Ma’am,
Based on the discussions and also the guidance given by your coordinator Mr. Abhilash Purohit (E No[protected] on 17/11/2021, I enrolled my son Avinash. S for BYJUs learning program for two years, 11th and 12th with complementary classes for 10th as well with both options online and physical classes.
Accordingly, on the same day itself, we paid an upfront payment of Rs. 14000/- (Rupees Fourteen thousand...

This is Vaishali, my both kids got admitted to Byjus online class after lots of ill advices, we took loan provided by Byjus, and were garunteed if we do not like we can cancel, now the problem is after 28 days we wanted to cancel the contract, they are forcing to pay the emi, and the advison mr Kumar never comes back, and the collection people call for 1000 times to make the payment with alternate numbers,

Kindly help us ...br...

We had subscribed to byjus, but within 15 days we cancelled the order. Even after cancelling the order, money has been deducted from the account and again they have refunded it back. But now the amount is in -ve and whatever money goes in to the bank everything is again deducted by byjus....

I am Afsal Hisham, i purchased byjus course on February 2021 i taken both offline as well as online course in byjus but the mentors put me in the online classes batch which is started October 2020 so that i can't able understand physics and chemistry because they put me in the middle of the ongoing online classes which covered all the basic so that I asked for the recorded session of online classes but the respond from the mentor side is...

I have acknowledged trail version package for 15days and coarse material 67000rupees now I have cancelled after 7days of trail mentor and at manager both have called and we explained the reason for cancellation.
After that Byju’s development officer and mentor no one is picking the call.
Even customer care also not connecting....

My daughter I.J.Nila was enrolled for 4 years class in Biju's but due to some financial situation I am not able to pay the emi! its been tough so I want to cancel the further emi and enroll her for the classes only for the years we had paid the amt paid is Rs 39750 .
Or if you wont allow for even the amt we paid its okay I want to opt out .But I think we will get what we have paid for !
I am not asking for any refund just...

I want to cancel my course and want my refund from BYJU'S. As I mail them and contacted them via there customer helpline number but they are just they'll contact me within 24 to 48 hours but it's more than 3 days they didn't contacted me yet. I haven't received any call from them. As per one of their employee told me not to accept that course which is going to be delivered if I want to cancel that course and i did the same. As per their policy...

Dear team
This is to bring to your kind notice that my daughter had enrolled herself for the online Science demo class of yours for 5th class in the month of September 2021. After that I got a call from your executive and I told him that I was not interested to enroll her for current session but I would enroll in next class.
Despite that till date I am getting frequent calls from BYJU'S which is really bothersome.
And...

Since 1 year I have tried to contact them using all means. Call to people I know.They blocked me. No reply to messages. Even email...