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BYJU's Complaints & Reviews

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Updated: Jun 19, 2025
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BYJU's reviews & complaints page 60

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A
abdul7866
Mar 31, 2022
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Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru +91 9880031619

We have been contacting byju's for cancellation of our subscription as it's not easy for kids to understand. They tell anything and do anything.No mentor are present. But since we decided we want to cancel the subscription we are not getting a call back. It's been almost a month I sent an email, but no one contacted. We keep trying to contact on mentor helpline, it says someone will call u in 15 mins but no one calls.
Please resolve our issue. Please 🙏 help me, please 🙏.
Child Name - ABDUL AHID
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    Prerna Killedar
    Mar 30, 2022
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    I had given a scholarship test for UPSC on Byju's for which a person (Abhinav) visited my house. He took 2 hrs session regarding the preparation and asked tough questions. I refused for the scholarship. 2 days later a person again called up regarding the same saying that he heard the recorded session at my house. This was a total breach of my privacy as I was not asked or informed anything about the session being recorded. He also talked rudely saying that don't give the exam. Very unprofessional and Unethical behaviour.
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      Roderick Immanuel
      Mar 30, 2022
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      One of "BYJU'S" Staff with very bad attitude. And is spam calling me.
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        P
        Prashanthgaddi
        from Karimnagar, Andhra Pradesh
        Mar 30, 2022
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        Address: H. No:2-23,Chinthakunta, Kothapally, Karimnagar

        I have taken byju's IAS plan 3 months ago and I have paid Rs. 15, 000 and made a loan for other Rs. 42, 000 as monthly EMI. But now I want to cancel the IAS plan and also the EMI. When I contact the byju's support members they are saying that they cannot cancel the plan and behaving like rowdies and they are also talking so harshly.
        So please help me to cancel my IAS plan.
        BYJU's customer support has been notified about the posted complaint.
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          A
          Anant Deo
          from Chandigarh, Chandigarh
          Mar 30, 2022
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          I have been trying to cancel the Byjus subscription but they are not doing so. I am within 15 day period.
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            E
            Eswari Pandi
            Mar 30, 2022
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            I purchase by jus IAS course 7 months ago and I paid 7 EMI... Now i faces many problem in my life.

            Reason to cancel subscription are:-

            1.I have had eye surgery so I can't study anything.(I attached discharge summary in the below)

            2.My dad had a small accident while driving

            3.Thus we have a lot of debt.

            So, I can't pay EMI and can't study.

            So I request urgent. But byjus not response to me... reg mail I'd ([protected]@gmail.com)
            +1 photos
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              D
              Dina135
              Mar 29, 2022
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              Address: Bangalore
              Website: Www.byjus.com

              We have requested byjus to cancel and for return of product many times they are not processing our request. There representatives are not talking properly. We have paid 5000 rps and taken a loan for 51000 rps. Request to cancel the product and refund the amount and cancel the loan application.
              +2 photos
              BYJU's customer support has been notified about the posted complaint.
              Mar 31, 2022
              Updated by Dina135
              We have not received call back from byjus till now. If we are calling they are disconnecting our call once we tell to cancel the order.
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                S
                Shubhangijadhavp
                from Pune Metropolitan Area, Maharashtra
                Mar 29, 2022
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                Address: Bangalore
                Website: [email protected], [email protected]

                Client Name Shubhangi Jadhav
                Date of Admission 21 Feb-2022
                Client No. [protected]
                Complaint No. & Date 27920032 Dtd.07-03-22
                I have mailed u many times to u for cancellation of my son's admission & refund my amount & aslo cancel my E-mandate form which EMI starts from[protected]. I have asked to you for provide my URMN that is also u have not yet provided to me.
                Kindly check the Emandate has been cancelled or not otherwise my CIBIL Report will be defective & U people are totally responsible for that. Pls. make sure EMI should not to be deduct from my account & update me the status as earlier. Also Ur cousellor Ms. Mahi Muskan not receiving my calls.
                Thanks,
                Shubhangi
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                  A
                  adi_1986
                  from Bhubaneswar, Odisha
                  Mar 29, 2022
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                  Address: QR NO 2RB/10 RAJ BHAWAN STAFF COLONY UNIT 8 BHUBANESWAR 751008

                  Cancellation of byjus learning course for class 1 to class 3 with loan through iifl loan bearing loan no-[protected] for purchase of byjus premium product order no SO-[protected]
                  +1 photos
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                    P
                    Parween Begum
                    Mar 29, 2022
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                    I have mail byju's for cancellation of my course because I am unable to understand the study.Many mentors have called me and told me that there will be a call from the cancellation team within 24 hours.but no one called me.
                    When I try to contact them but got no response.I am trying to cancel my subscription since 16th of march but there's no cancellation yet please help me to cancel my subscription.
                    BYJU's customer support has been notified about the posted complaint.
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                      A
                      asthasahu
                      from Kolkata, West Bengal
                      Mar 28, 2022
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                      Cancelation of Tablet Program for IAS

                      I, Astha Sahu, registered to Byju's Tablet Program for UPSC IAS in December, 2021 and started the course from January 2022. All was going well until February 15th, when the lectures stopped loading on my Tablet. I contacted the technician team and they provided me with a new SD card but it didn't work out. I continued calling them and explaining them my problem over and over again and they said they would call me back in the next 24-48 hours...
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                      rajendramaurya123
                      from Ghazipur, Uttar Pradesh
                      Mar 28, 2022
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                      Address: banglore
                      Website: @byjus.com

                      Byjus not accept our cancellation and byjus not accept our call
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                        rajendramaurya123
                        from Ghazipur, Uttar Pradesh
                        Mar 28, 2022
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                        Address: Banglore
                        Website: @byjus.com

                        Byjus not accept our cancellation i want refund and byjus not accept our call
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                          A
                          Aman Undirwade
                          from Gadchiroli, Maharashtra
                          Mar 28, 2022
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                          Address: Gadchiroli, Maharashtra

                          Hello Byju's.I am Aman Undirwade. I'm doing the course of IIT-JEE, suddenly the tab fell down from my hand and it's screen is broken. It is going blur, nothing is working, many scraches, please fix this problem please I request you a lot. Still one year remains in my preparation. Please do something about this problem. PLEASE.
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                            D
                            Deepija
                            Mar 27, 2022
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                            Address: HIG 46, Sector 4
                            Website: Byjus

                            I bought the coursebut cancelled within stipulated time.. But ni reply from team...no body picks up my call...no reply...I want my money back
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                              F
                              Fathima Sharin
                              Mar 27, 2022
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                              Hi Byju's,
                              I am a 11th grade student, I had joined in Byju's last year as 10th tuition. And paid 2500 rupees as advance to kishore sir who came to my home. But I don't receive any service from your side. No tab or no classes. And i cancelled it. Further your team told me that you will refund the money. But no response since then. I'm very disappointed. You don't lose anything. But I lose my ₹2500. 🙏🏼🙏🏼 REFUND IT RIGHT NOW!!!
                              BYJU's customer support has been notified about the posted complaint.
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                                D
                                Darshita Kanaujia
                                Mar 27, 2022
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                                It's the second time that the mentor is not receiving my call. I have a problem and I want an instant solution to it. I'm calling several times on the mentor helpline number but still received no response from the mentors.
                                Please contact me as soon as possible.
                                BYJU's customer support has been notified about the posted complaint.
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                                  R
                                  Ramachandran. A. V
                                  Mar 26, 2022
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                                  Address: Kerala

                                  4 topics in social science are missing in the tablet.
                                  5-public expenditure and public revenue.
                                  8-Kerala towards modernity
                                  9-Financial institutions and services
                                  11-Sociology:What? Why?
                                  +1 photos
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                                    V
                                    Vishnu Sai Kumar Chekuru
                                    Mar 26, 2022
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                                    I have taken byjus gate preparation course and i want to cancel the course there are saying that one cannot cancel the subscription after completing 15 days they are saying we should continue if we are not interested also.
                                    previously one person called and said that they have initiated refund process and now they are saying they cant cancel the course and saying we have to continue course if not interested also they feed back is delayed to mail or call and increasing the days so that the person is not able to unenroll the course after 15 days.
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                                      B
                                      Bhumi2102
                                      from Delhi, Delhi
                                      Mar 26, 2022
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                                      Address: 129/36 khilona bagh, model town, Delhi -110009

                                      I am calling them so they didn't response me sometimes they pick my call after 10 minutes and sometimes they didn't pick my call .they also didn't listen my problem properly and cut the call .i am not satisfied with their tablet and services.they are lier because in counseling session they said we teach you 11th and 12th whole syllabus but now they are not accepting their lie . We choose EMI method for payment so they have bank cheque also . We already paid 8000 rupees and now i want my money back because my financial conditions are not good. Please help me

                                      Bhumika Sharma
                                      Phone number -[protected]
                                      Byjus registered mobile number -[protected]
                                      Request ID[protected]
                                      Parent name-Anita sharma
                                      +1 photos
                                      BYJU's customer support has been notified about the posted complaint.
                                      Mar 26, 2022
                                      Updated by Bhumi2102
                                      I want refund because I don't have enough money to send their products through courier because its weight is too much and i don't have 5000 rupees please help us i am not satisfied with their tablet and services
                                      Mar 26, 2022
                                      Updated by Bhumi2102
                                      Please Contact me as soon as possible
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