BYJU's Complaints & Reviews

As we have been continuously trying to call the customer care/ support team at Byju’s and with Mr. Avijit Ghosh for the course discontinuation and EMI cancellation which is being debited monthly, and even drop an email for the cancellation process, as we have contacted the concerned number +91-[protected], as mentioned on the Byju's website and even requested for cancellation on the website page: https://byjus.com/support-center/, but the...

I'm Anurisha parents. I want to cancel the product and refund amount.. please help me soon..we are so poor ..i am suffering to pay the EMI..please help me...

I want to cancel the product and refund amount.. please help me soon..we are so poor ..i am suffering to pay the EMI..Nobody helps to me in byjus.....

Hello, My name is M.Thamarai Selvan I am buyed a byjus product at January 15.I am tell my counselor suganya to cancel my byjus class in 15 trail days.But the class was not cancel, now one month over I am didn't attended any class in the byjus class.byjus sended me a message to paid a first EMI payment, so please kindly check my complain and cancel my byjus product immediately please....

As we were requested for cancellation earlier to our mentor because of some health issues, he is saying that it is not possible now.But EMI is also being overdued.So please make a concern about dropping me from online classes.

Thanking you....

I want to cancel the product and refund amount.. please help me soon..we are so poor ..i am suffering to pay the EMI..Nobody helps to me in byjus.....

I took byjus subscription some months ago . I paid there EMI every month. But in this month, due to financial problem I want to cancel my course. But they refused to do it. They are fraud. The course is not helpful for me. It was very boring. I think the INDIAN GOVERNMENT should ban such a fraud educational platform....

I am parent of Rythvika, we were proposed to opt this product by one of executive on 29th Jan 2022, After we realized that its not suitable for UKG student, we have asked for cancellation within a week as we have given trail period for 15 days to use even at first instance when we hesitate to use it.

After we sent email to concerned department on 9th Feb regarding the same, we never even received single response from them if...

I had purchased IAS course from Byju's on 6th March and I had paid 15000 for it but later I canceled the course and since then I am complaining till today for my refund but my refund is not done yet please approve my refund i am attaching all my payment screen shot which i had done please check it your side and help me..Thank you...

Cancel the byjus course, , my problem is financial problems, iam no need paid, , resolve the issues, , iam so many times telling the your team, , but no response, , iam going to legal producer, , ,...

Sir mujhe counaslr ne kaha tha ki aapko summsang 4/128 table diya jayega or aap kabhi course kabhi bhi cancel krva skte ho lekin ab vo bata rha hai ki aap 15 days me course cancell krva skate the....

Dear Sir,
I'm trying for cancellation this package of byjus from 10th February 2020 but after many tries to councillor and after that in helpline nobody told me for this mail which I am using today. Byjus employee and system didn't help me for this. Councillor not responding after 19th February 2020 but he distracted me around cancellation told for cancellation in trial period I have to contact only him not to direct Byjus...

Byjus said there will be call from manager of byjus regarding cancellation.But till now there is no response or call from byjus.

so please help us for cancellation and refund...

I want to state that I, Sandeep Kumar had purchased IAS course for my wife Pooja Kumari in the month of Feb. Seerat madam was our councillor and she convinced us for purchasing it by telling us that we'll be able to cancel it with in 15 days after the delivery of the package. We got agree and paid 5000rs and gave our documents for EMI. After all the documentation done, I didn't received any video or link and no demo class. I many times asked...

Sir I am Kanishka and Yashika's father Elumalai. Due to financial problem I have to cancel my daughter's course. Collect your tab & books....

I enrolled in Byjus for my daughter for 12th grade, and the counsellor promised that there will be a mentor specially assigned for my daughter, but not even once we could get mentor for clearing doubts. What is the use of just videos without any mentor. My daughter had number of doubts to clear but never got appointments, and this was not mentioned during the admission. Now I dont feel satisfied with the services and want my full refund as...

प्रिय महोदय/महोदया,
आपके द्वारा मुझे किसी प्रकार का कोई संतोषजनक सहायता नहीं मिल रहा है मैंने दो tab अपने दो बच्चों के लिए लिया है परंतु एक का एसडी कार्ड कम नहीं कर रहा है...

We have been trying to contact Mentor for last 3 days, every time we are told that issue has been escalated and you will get a call in 15 minutes. But we have not received a call since last 3 days. Issue is related to counselling which was planned on Monday but we didn't received passcode for Zoom meeting nor we received any communication on rescheduling. Also, books are not dispatched despite of confirmation 2 weeks ago.
Services...

I bought byjus membership 3 month ago and have filled 3 EMI but now I want to cancel as my parents dont have suffient amount to pay due to some personal problem. I dont want any refund or anything but I just want it to cancel now. And not call me again and again...

I request you to inform here that i cancel my byjus subscription before I receive the products but still i didn't get my refund. So I kindly request you to help me to get my refund immediately....