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Byju's — return request for tablet

I purchased the ias tablet course in september 2018 and was told that in case of technical issues, the course will be refunded. The issues are as follows:

1) a lot of time was wasted in patching up with mentors.

2) the tab was not accessible after a few days of receiving it, so i requested for a refund but it is being denied and i am constantly being asked for installments.

3) i have followed up more than 20 times and finally the refund was denied.

4) i cannot pay the installments and have wasted a lot of time due to byjus. I request for a refund.
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BYJU's customer support has been notified about the posted complaint.
Feb 12, 2019
Updated by Ucan2 Is this some kind of joke? I am again receiving messages for paying installment. It has been more than 10 days and yet the issue hasn't been resolved.
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5 Comments

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Comments

I am continuously being troubled with installment requests even after 3 months of cancellation request and being denied refund. I won't be left with any other option than to take legal action if the issue is not resolved at the earliest.
I wonder how do they claim to be providing education when all they can do is constantly harass people mentally.
Reply
I am raj form jodhpur rajasthan i appalled for byju premium subscription
for 15 day trial i am not satisfy with byjus services so i told the department
to cancel my subscription within 15 days but i mailed also and calling regularly
but they say let me cheak your detail and then cut the call
Reply
Hi Iam Vaishnav. I have got byjus app for my education purpose. But now am not able to use it. So I requested for cancellation nearly 30 days still now. So please make arrangements for cancel and refund the amount soon.
Reply
I have returned the Tab also to Coimbatore Byjus Office on January 30 2019.
Reply
Issue not resolved. Byjus continues to harass for more money extraction and I am forced by Byjus to take stringent actions.
Reply

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