BYJU's Complaints & Reviews

Hello,
This is an extremely painful and unfortunate experience with byju's learning app team.
The team has hired goons to molest and threaten its customers and families.
It's alarming for parents like us as the organization has no control over it's employees and no one cares.

I've bought byju's tablet pack for my daughter around 6months ago. I already paid around 17000rs as a down payment and remaining...

I do not want to do ias course from byju's because it did not seem interested to me and when they come and tell about this course they also misguided us about the course and policies of your company that's why i gave the information not to continue the course but they still cut the installment from the my bank account and not stopped it yet i want this course to be stopped already we are having too much trouble due to this and also with your...

I am lithin c g of grade 7 studing in bangalore. My tab is not functioning properly from october. It is like freezed and if i need to type anything if the letter does not come i need to make it from portrait to landscape and then try
I need to press a button atleast 10 times for it to accept that button or sometimes nothing happens. I waited thinking it as a temporary problem but it is there for 4 months. I would like to continue...

Misleading parents who doesn't have much knowledge. They are not giving money back if parent request them. With out knowledge of parents they have started emi on bank. Also intimate them to do cancellation. Also told to customer representative when they callled to parents that we are not interested please come and take your kit and please refund money back....

Hello i have a bought a byjus product from them 3 months ago. I paid 15, 000 for that and now the emi is 6000per day the total cost was 1lakh 15 thousand but the app is not convinient the syllabus doesn't match to my sister syllabus and the tablet studying is not worth foe her they havent informed us about the returning policy so we didnt knew about it. The sales girl which came to our house after selling the product she stopped picking up...

I am Akhila senapati . My registered mobile number is [protected].I have cancelled and return back your product but I still am getting calls from your team asking permission to take money.for the one months. So please return back inr5500.also please ensure not to take again money . Dear Concern,

Kindly cancel below invoice and cancel Capital Float Loan my Loan of rs 70, 000 l-t10-30335 and
loan a/c KHO18E0063202 of...

I bought this subscription 3 months ago with the course of pcmb for 67, 00. That time we paid 14, 000 and then we have to pay an emi for 4000. But now we are not in such position of paying them back. Please help me regarding this. I am ready to give all there material back and im not even asking for refunding my money. Jst please cancel the subscription and stop the further transaction.
Please help me....

Mr. Shivam saran from byju's had appraoched us after they conducted a camp in our society premises in last week of nov / 1st week of dec 2018 under the guise of offering development idea's for my kids. He took us through 2-3 hours session of how byju's will be great for my kids. We were however reluctant and did not want to go ahead with the same.

He then introduced a offer of trial period of 15 days for us to decide if we...

Sir, this is s. T varunkarthick, doing 7th std in shri shankara global academy, i purchased byju's tab bearing order no.[protected], registered mobile no. [protected]. Mail id. Devibala. [protected]@gmail.com. Which is not working presently. Hence i couldn't continue my work with byju's lessons. Kindly replace the non working tab and help me to continue my studies with byju's.

S. T. Varunkarthick.
Note: please note my new...

Sir, this is s. T varunkarthick, doing 7th std in shri shankara global academy, i purchased byju's tab bearing order no.[protected], registered mobile no. [protected]. Mail id. Devibala. [protected]@gmail.com. Which is not working presently. Hence i couldn't continue my work with byju's lessons. Kindly replace the non working tab and help me to continue my studies with byju's.

S. T. Varunkarthick....

1. Last week of may 2017 byjus representative, sh aman malhotra visited my house and impressed upon my wife, mother of arnav mittal to enroll for a subject pgme of 4 yrs at a price of rs 60000.00, he took a cheque for rs 10000 and for balance payment, he got ecs mandate signed from her.
2. Tablet was received on 24/27 may2017. They, arnav and his mother came to my place of posting, guwahati during summer break on 30 may 17.
3....

I had purchased the byjus products on 2/1/19. It reached on 9/1/19. Since 13/1/19 i am continuously trying to call the concerned persons regarding cancellation and refund within the trial period. I was assured everytime that the person incharge ms dua will call me but she did not call. She only used to send messages that she tried reaching me. Inspite of giving alternate numbers she has not called back or resolved the matter. I want to return...

I have declined the loan amount 85500. But money deducted from my bank account. We are not in a position to pay the money. Please cancel this order as i have already declined the loan. I also want to return the product as your executive told me that he will confirm after one month. Around 15days before phone has come and i have declined the loan. They told me ok....

I have declined the loan amount 85500. But money deducted from my bank account. Please cancel this order as i have already declined the same. We have got tablet in the month of the dec. But on confirmation on phone i told them that i am not interested so they told ok. But now money deducted from my bank account. Again i request you to kindly look into the matter. Thanks...

Hi team

I opted to register you byju's for my daughter and paid 55, 000 by credit card and processed ecs for remaining 63, 000 on 12th jan 2019

Due to my personal financial problem i would not be able to pursue with byju's. I have even requested the counselor and byju's customer care about the same on 14th jan 2019, but there is no reply.

Request you to please cancel my registration and process...

I had requested for cancellation within time, however the byju’s team delayed to action which led deterioration of situation. After repeated calls nobody upgdates on the status. My loan emi started deducting even after repeated follow ups. After almost a month they postpone days and tell they will check and call back.

Having bad time to get the loan cancelled...

I am a student of 9th std studying in sncs (Shree narayana central school) i have been suffering an issue regarding sd card. My application was not working since many days so i had called you. A technical expert advised me and issued me with a new sd card but the new sd card was came locked. I am totally dissatisfied with your service and i am not able to utilize the service...

We had registered in byjus but now we are not finding it worth satisfying and so we want to cancel our registration and want our deposited amount back.
Hoping for your positive reply as we had complained earlier but no actions had been taken by your side so please take a note of it and try to solve this case as soon as possible because it's been a long time to it....

I joined byjus through their invoice byjus[protected] dated 27th oct 2018 and paid 20000/- towards 2 nos 10" tabs provided.
It was a subscription for 2 of my daughters in class xi and iv.
It was promised that the lookin period is 60 days and i can cancel the subscription any time within 60 days. After 32 days i found it is not doing any benefit and wrote for cancelling through mail to the gentleman visited my place....

I joined byjus through their invoice byjus[protected] dated 27th oct 2018 and paid 20000/- towards 2 nos 10" tabs provided.
It was a subscription for 2 of my daughters in class xi and iv.
It was promised that the lookin period is 60 days and i can cancel the subscription any time within 60 days. After 32 days i found it is not doing any benefit and wrote for cancelling through mail to the gentleman visited my place....