BYJU's Complaints & Reviews

I purchased the byjus tablet last year in july and paid rs40, 000 for half year. I stated that i will renew this next year because i am talking this for trial basis as i was in 1st year and my main aim is to crack cat 2019. She assured me that i only have to pay rs 10, 000 more and my whole course will be revised. But now when i called the company for the extension they said it will cost me rs 15000. I called the counsellor who gave me the...

I had purchased the tablet learning course around 20 days ago. We tried to use it. But we experienced some technical hiccups. My daughters were taking a lot of time to sort it out. We tried to contact them on a couple of occassions, but we couldn't get connected.
Being dissatisfied with the lukewarm response and customer service, we decided not to use it. Because we were told by the representative who visited our place and pursuaded...

I took the BYJU'S subscription in the month of Dec18. After 7-10 days of receiving the kit, I raised a request for cancellation as my daughter was not utilizing it properly. A lady called me and asked me to try for some more days. When I rejected as I will not be able to cancel the subscription after 15 days, she assured me that cancellation can be done at any time and i will be given full refund as I made the cancellation request before...

Complete fraud business and suggest other parents to stop it. The policy of the company is so bad.

Initially they said that they will assign a mentor, but the mentor never calls up and discusses on the topics and also no proper guidelines. Even no one is paying attention on it.

Within 1st 15 days nobody will call you. After that when they call they say they can't refund the amount because 15 days is over. Its...

Sir/madam i got my child enrolled in (Rishi raj in upsc course and amrit raj in std-5th to std-12th) in your courses i fulfilled all the necessities and also paid the fee. But now, i am moving to cancel because my children don"t want to study now these type mail will always sent you before our correspondence by mail.
Therefore, i request you to cancel my admission and revisit my advance fee payment so that all the requirements are...

We received a call from mr. Shubham chaudhary of byjus. He told my parents that he will take my test and analyse me.
He also mentioned that he was coming from bangalore and will return the same day. He convinced my parents to purchase this package for me. But after 3 or 4 days, i didn't found it useful. I asked him on 10th day to help me return the tablet. He said ok and he will help me. But later he blocked my mobile number and didn't...

Please solve the problem of quizzo whenever i start the quiz it only says that something went wrong please try again so please solve this so that i can play quizzo i also tried to clear the data of the app and also tried to redownload it but it says that something went wrong so this is very irritating and i want clear app so please solve this equation problem i hope you will solve thinking...

Had made a down payment of rs 5000/- for byju's course material on 15 th december 2018.. Rest 90000/- had to b given by loan from capital float.. But before the dispatch of the course material i had cancelled the order on 29.12.18.. I had also mailed capital float to stop the disbursal of the loan the same day. But capital float disbursed the loan amount to byju's on 4.1.19. On my repeated requests, my down payment of rs 5000/- has been refunded.....

My son being selected on byjus exam conducted in our appartment in madurai, the company offered the product for trial period for 15 days and asked to try the product if not satisfied return them back. We called the team on the 3 rd day of its arrival to cancel the product. They did not give any proper reply to us but just sending the message that "we will call within 24 hrs". Cancellation mail has also been sent thrice to the company but...

I am Raghu M S, I had taken Byjus coaching classes for UPSC as I desired to have the best career. So I heard BYJU's is good, later I joined the institution. But later due to some issues I was not able to attend the classes. Later I asked for cancelation of my classes and refund my EMI payment for the same. I has first put mail to Byjus team in the month of December first week. But still today I have not received my EMI back nor my EMI cancelation...

Complete fraud business. The policy of the company is so bad.
I will not be giving details of the order no. Here because of my personal security reasons.

Initially they said that they will assign a mentor, but the mentor never calls up and discusses on the topics, the mentor herself is so poor in her concepts and also no proper guidelines.

Within 1st 15 days nobody will call you. After that when they...

They asked us to try out trial app with tab for 1000.. But don't verify later if we are willing to continue. Directly you will get call from capital float asking for emi.. They never confirmed from me if I will opt to continue or cancel. I am house wife and got no source of income. They should have checked as its not small amount. Charging 78000 was too big to pay in emi for me.. I don't want any refund of 1000.. Please take it back as I...

Dear Sir/Madam,

This refers to trailing mails from My Wife Mrs. Vidya Adka since 22nd December, 2018 to you all requesting to cancel the Your Product Byju for 6th std... Mix board - CBSE and Maharashtra board and tp take back the Lenova Tablet supplied by you.

Mr. Shivam Sharan, Senior Educational Counsellor who has visited our home in the 1st Week of December, 2018 to brief about your product. During his conversation...

I had purchased byjus product for my son in july2018. I have already paid 5 emi 's for it. Now due to medical issues my son is not able to use it and he has changed his stream of subjects. I have sent all medical documents n asked for refund but they r not interested. Such a inhumane reels they have. Even on medical grounds that r not ready cancel it. Really disgusting....

Purchased byjus learning course for my kid for grade8-grade 12th. The payment of rs83300 was made using my citibank credit card. Byjus team (Shubham chaudhary, syed najamul saqib) told me that they would get this converted into 24 instalments at 0% interest. However this turned out to be incorrect. They never called the bank nor updated me that i was supposed to get this converted. After following up they said it was me who was supposed to...

I have purchased a course from byju's for my daughter and we have recived tab with added course on it on 02.02.2019, she tried to learn by using you app on tab but she is not comfortable with that and she refuse to study with this.
So as we request you to take your product back and refund our payments.
I have following up for my refund since 2 days but no one is contact back me for refunds.
Their employee just give us...

I am bhavesh khanpara. I have orderd the kit and given the down payment if ₹40, 000 and rest ₹80, 000 were made emis by mr. Neelava chaterjee (Counseller) on 2nd feb 2019 bt the very next day i sent a cancellation mail as i changed my mind. I even told the counseller to help me bt said he cant help me because this is not his job. Please cancel and refund....

Hi
This side adv. Amarjeet from sonipat, haryana. Your senior student counsellor vikrant lohia contact my brother on phone and come to home for counselling and there was he made lots of fake and fraud commitments, which are now proved. So, tell me why not legal action will not taken against your company and your counsellor for trying to cheat.
So, revert us by investigating this matter on your part as soon as possible.
Adv....

Mr. Shivank.. He is your employee.. I clearly told i don't have your package so don't deposit my cheque rs. 10, 000/-, but he deposited. Cheque not clear & dishonour charges rs. 600 debited on my account. So i think not good kindly request please send me my cheque as early as possible.
I don't have your kit..

Student name.. Shreya nangare
Pune....

Dear Byju’s team

First of all, congratulations to your team on earning 100 Cr. Per month revenue and on the way to generate Rs. 1400 Cr. revenue for the next year.

But, it really pains me to submit this grievance against you at this juncture.

At the outset, I have enrolled for Byju’s classes, as my son was already a student of Byju’s, for four years i.e. 7th to 10th class through your representatives...