Cafe Coffee Day Complaints & Reviews

My office is located very near to the maddox square crossing and i visit a nearby cafe coffee day often for lunch. I received unsatisfactory service on a number of occasions even if the place was almost empty. First time, i had ordered irish coffee n had just started sipping it that the guy at the service counter politely asked me to empty the cup asap. I was startled to hear this n i asked him the reason. he said he needed the cup. There...

MR ASISH JOSHI (CAFEEY MANAGER ) discount in normal customer bill,food and akshay patra.This complaint HAVE BEEN LAUNCHED TO AREA MANAGER MR CHANDAN ,CITY MANAGER MR VIKASH SISODIA AND REGIONAL MANAGER MR.SARAN ALSO.BUT NOT ANY ACTION TAKEN AGAINST IT TILL NOW .SO PLEASE TAKE HARD AND STRICT STEPS AGAINST IT .IT IS MY EARNEST REQUEST TO PLEASE TAKE ACTION REGARDING THIS.BILL AT THAT TIME ALSO ENCLOSED ....

We have taken a Franchise of Cafe Coffee Day by paying Rs. 3,20,000/- by an agreement ending on June,2012 for British Council,Kolkata and since then the company is not responding properly. I have dropped repeated number of mails to which they haven't replied, beside this whenever I visit their Kolkata Office their respond by saying that the matter is under control of Bangalore office.

I didn't expected such a response...

To the BBMP.
Commissioner,


We see that Several Cafe Coffee Day Outlets Allowing Cigarette Smoking Inside Cafe Coffee Day. One Such outlet is Hebbal - Kempapura Outlet which is Allowing Cigarette Smoking Inside Cafe Coffee Day Premises for All of its Youngsters Smokers and Several Smokers. Instead of Putting a No Smoking Board, they are Simply Violating the Rules by Simply Allowing Cigarette Smoking...

Dear friends,


We have taken a Franchise of Cafe Coffee day paying 3,20,000/- Three Lakhs Twenty Thousand. Agreement ended in May 2012. I'm trying to get back my refund from CCD from last 5 months. But CCD staff is totally uncooperative about this matter as firstly they lied to me about the facts and also not provided the necessary documents in the proper manner. After that by facing all these problems and after...

Hi......i asked for a strong cappuccino but it was denied by the manager on shift on 16/10/2012 @ 4.40 pm.The behaviour towards us was very rude n I couldn't able know ths name bcz name badge was missing in his uniform.oly thing I noticed is the shabby uniform.
As u asked "a lot can happen over a cup of coffee "but many thing was happen which I didn't except.
Even the masala chai which was served in french...

To the BBMP

Respected Sir,


This Complaint is Regarding Cafe Coffee Day Allowing Cigarette Smoking for Many of its Young Customers Several College Going Students at Cafe Coffee Day Premises. These Cafe Coffee Day Outlets have Specially Designed a Space for Cigarette Smoking at its Premises for Many of its Young Customers who Openly Smoke Cigarettes Inside the Cafe Coffee Day Outlets. One Example is the...

Despite several reminders and also an email (with apologies) from [protected]@cafecoffeeday.com, I don't know what kind of false statements are being made. If the organization itself can't investigate the problem in 2 weeks within themselves, how can we? It's totally a shame & a big disappointment in the name of Cafe Coffee Day.

I would suggest all the respected customers to restrain from going to CCD outlets....

On 14.07.2012(Saturday), I alongwith my wife visited Cafe coffeeday outlet at DT Mall, Shalimar Bagh, Delhi. We ordered combos Iced Coffee+ Smoked Chicken Sandwitch & Iced Coffee+ Samosa. After the first bite I realised the Chicken Sandwitch was Stale & Rotten. I immediately informed the officials/attendant at the counter who were of no help.I have to leave the sandwitch uncosumed and asked the officials for the complaint book. They...

Hi,I purchased 3 pastries from a Cafe Coffee Day Outlet In Bhubhaneshwar on 13th July 2012 at 9.15 pm.When i had a taste of it,it seemed to be stale and on top of it it was my Dad's Birthday.I thought of going back to the outlet to return but it was too late.So kindly help me out in this aspect so that in future these Food outlets don’t cause concerns in an individual health.Do call me for any clarifications.Number-[protected]...

I had the most insulting incident as a customer in Cafe Coffee Day, Kamla Nagar today. An employee, Sandeep Kumar behaved in such an unruly fashion that he abused me and threatened to fight me. Being of a good family, I did not once say anything offensive until he abused me. The branch manager, Pruthvi Kumar seemed uninterested as he was trying to calm down his employee and not punish him for his misdeed.
I am really disappointed...

Helloo, This is Harrison frm Trivandrum, I had a very very worst experience with Cafe Coffee Day
outlet at the Bharat Petroleum petrol pump near Mangalapuram, Trivandrum.
2012 July 1St, i was there with my wife & daughter to celebrate my 5 year old sons B'Day.
We all are in a good mood to celebrate that. My daughter's favorite place is CCD.
At a sudden a mad dog start barking madly inside CCD. Both...

i visit almost everyday with my friends,but today i.e.16.6.2012,i was very dissapointed with the service and behaviour of the waiters,firstly they were teasing us by calling names,then they badly harassed us for not having chiller.the names of one of d waiters was PRASENJIT(infact the other stewards were misbehaving more) ,CCD branch - IIT Kharagpur.
I am a resident of IIT Kgp from 1991,if any steps are not taken against this incident...

To The BDA/BBMP

I have seen some of the Cafe Coffee Day Allowing Smoking of Cigarettes just Outside the Counter. How can Smoking be allowed Just Outside. Cafe Coffee day doesn't Sell Cigarettes but How can they Allow People to Coolly Smoke Cigarettes just outside their Counter. They Should Put Up a No Smoking Board & not Allow Smoking Cigarettes. I Kindly Request the BBMP to Instruct these Outlets to Put Up a No Smoking...

Hi,

My sister and i went to CCD at RDC Rajnagar, Ghaziabad branch on 12th may 2012, Saturday. when i was placing the order at the counter, i noticed a big spider web just above my head. i told the guy about it who was taking my order at the counter. While placing the order i gave him my debit card for the payment and i was advised to wait for the order to be delivered at my table. After a while a guy came with the order that...

visited Cafe Coffee Day while traveling from Mumbai to Bangalore @ khedshivapur highway.

The manager Chandru was pretty rude in taking the order and denied service completely when requested an extra glass for an grande cappuccino . The service manager Chandru also reluctantly gave the complaints book and also didn't have any phone numbers including the outlet number. Dumb staff

CCDhad very rude staff and...

me n one of my friend had been to this ccd outlet at surya nagar on 17th march 2012... we had ordered for a sizzle dazzle brownie.. once they had served us we tasted it... it was awful...the sizzling plate was so heated up dat half of the brownie was stuck in the plate n couldnt be able to cut with a spoon..it was hard and burnt..we called the waiter that served us... when we told him what was the problem, instead of paying heed to what we...

I visited Coffee Day branch in Vidyaranyapura around 11:45 am and was in a hurry to go to a bank. I placed my order to one of the staff member, who was at the counter, and told her that I want Devil's Own for "PARCEL". Yes I did not use the word "TAKE AWAY", but did mention parcel. The person's name being Vedanjali, she was busy conversing with the other staff member about another customer. I repeated my order...

Unfortunately, I had a masala mint sandwich at Cafe Coffee Day, 496, Binnamangala, CMH Road, Indiranagar, bangalore around 3 pm on March 1, 2012 and to my surprise found a stappler pin in the sandwich. Luckily, I could remove it from the mouth. Imagine what kind of cleanliness the Indian restaurant maintains?

Visit Cafe coffee Day unless you are ready to chew even stappler pins with your sandwich.

Nagesh...

Dear friends


This is nice and well branded company but management is so stupid , if you join this company and went to others company then no buddy will hire you , its true , and i seen lots off employees facing problems and all.why because some stupid area manager and management.





Please think again . and join this company there is no growth for you and your...