Cafe Coffee Day Complaints & Reviews

I visited CCD @ IITK Kanpur.
I ordered Devil's Owl and Paneer Tikka Sandwitch at 1217 hours 21/07/14.
I waited there till 1235 hours even though there was no rush but nobody served my order.
During this period I asked for drinking water from 4 different representarives of ccd but there was nobody to listen.
Finally I asked for refund then they refused.Seing no option left I simply decided to quit ....

Hi iam pankaj chandanshive, I am regular customer for almost all mulund area ccd and cafe moment card holder as well, today in ccd besides mulund station I found pieces of soyabean in chicken65 sandwich, in which theres not a single piece of chicken is available inside the sandwich bill no.4140 code [protected]. Is that kind of chicken sandwich what the customers paying for.This absolutely a cheating with the customers. Request you priorly...

Hi CCD, I wish like to inform you that Mr.Pradeep (Area Manager) use to always smoke in front of CCD Himayatnagar branch whenever he visit this branch, after every smoke he walks in it smell very bad .. Kindly stop him its emberassing..please...

Hi CCD...Iam a regular visitor of CCD Himayatnagar Branch and almost i visit there almost 25days a month and expend around 12, 000 to 15, 000 there every month, but on this Saturday i.e[protected] i visited Himayatnagar, Hyderabad branch, your two area managers (Pradeep & Vishnu along with city manager Mr.Navajoti Boru) along with two staff forced me to place some order, i refused and told am a daily visitor here and told that will order...

Dear Sir i visited your one of the store at Moolchand Metro Station New Delhi dated 11 July'14. at the time of billing i offered a credit card but the swap machine was not working, it was really like a disappointing that a world class coffee chain dont have alternate machine or good one....

I went to Cafe coffee day - Camac Street Kolkata on 6th July around 4PM. There were two ants in my apple drink with Mint. Mr. Haider told us that ant was not there in drink it must have come from the Mint. Later when we asked him to replace the drink instead of being sorry, he only gave excuses but later gave new apple drink. When we asked from mint, they refused to change and started arguing. Mr. Shubam who old that he was store incharge,...

on 5/7/14 i went your shop on the way to mamallapuram from mayajall i have consumed products for 353+ but the offer stated in your shop was not given to me that is purchase for 150 will get one cold beverage free for 300 two cold beverage free. they given manual bill no 42652 employee code A 97208. the reason for refusal is unjust ice and illegal. name and fame of coffee day would get into trouble. action will save your credit...

dear sir
i am inform that ccd are not provided employee personal fund so please provided my employee personal fund
details name - sayyed tanzeel naqvi
emp. code - a72127
destination - BML- 1
please kindly provided employee personal fund
thanks
regard...

Hi this is Akash from Mumbai. I visited Matunga East Ccd. I had ordered a Chocolate dark fantasy pastry. But I got the order with chocolate ice cream. I told the staff there.but they refused to change the order and they wer very rude too..so then I dint had the pastry. I had to throw that.the staff there saw that I m not eating. But they dint evn ask anything. So my 147 rs are wasted. And the service of Matunga East CCD is worst. Akash_[protected]...

Dear Sir /madam, My self shikha i belongs to ambala . i have CCD cash coupon of 1500 /-, issued by from Mi lifestyle company .Due to some unfavourable condition from long time i was not able to consume that and now that has been expired, can you please help me out for redeeming that. Please help me . regard shikha [protected]...

I was at B Block, Inner Circle, Cafe coffee day. It was a meet with my friends after more than an year and I really wanted to spend a good time. So we tried to order some drinks and found a busy cash counter where no queue was being maintained by the cashier, Jo pehle note dega won order paayega. when our turn we came to know that one of their machines is not working, Good bye tropical iceberg, so we did not get what we want and instead had...

CCD should only serve coffee and they have to left serving food items. Foods they are serving are tasteless and unhealthy. Even fools are sitting inside the Karolbagh CCD. They don't know the difference between veg and non-veg and don't know how to cook....

On Saturday 24th May, 2014 Cafe Coffee Day had advertised in the Bombay Times about a buy one get one free offer for their "Chillers" drinks. The ad did not state that it was a coupon or that the paper was to be presented on redeeming the offer. 1. When I visited your Shoppers Stop Bandra branch they refused to serve me if I did not show them the coupon. 2. At your Linking Road branch (opposite National College) they said that there...

i visited cafe coffee day sahakarnagar bangalore on 19th may 2014 i ordered for a cappucino mrp was 75 and when i asked how much to pay the person told 118 i was pretty shocked and later i was like ok and pay ed 118, then i asked for a bill the person who was in the counter gave me a bill for something else ( bill of combo 99) so i told u have given me the wrong bill and when i asked the bill for cappucino they hesitated to given and when...

Yesterday i visited one of the CCD outlet at 'Shanti Niketan, Shop no -1, DDA Market, Road Number 4, New Delhi, DL 110021' It was Wednesday and there is an Buy one get one offer on 'Brainfreeze' beverage at all the outlets on this day. I have had already bought this a few times on Wednesday from the same outlet before. But yesterday, one of the staff named "RANJIT" started misbehaving and denied the free beverage to me after the payment. It...

WE HAVE A SHOP IN INFINITI MALAD MUMBAI I DAILY CONSUME COFFE AND SOME BRUNCH BUT ALWAYS THE CCD IS ALWAYS DENIES THE PLAN RS49 WHICH INCLUDES ONE COFFE AND SAMOSA FOR WHICH HE EXCUSES FOR UNAVALIBILTY OF SMALL GLASS OR CUP .MY SUGGESTION IS THAT I[censored] R SO SHORT OF STOCK AT UR COUNTER THEN U KINDLY ERASE THE PLAN PERMANENTLY CAUSE THIS IS THE MAJOR CAUSE OF INCONVINNECE TO CONSUMERS.and also he says that the company is d one who is not providing...

Hi There, This is regards to Bill no 4019 dated :16/05/2014 13:43:14, order number - 14. I have ordered for a Smoked Chicken Sandwich. On the last bite when i ate, i got 2 small plastic particles in my mouth . One went inside and one remain in mouth. This is really terrific and i never thought of this can also happen in CCD. I showed the same to the CCD guys over here. They have also accepted the same. I was told that these items are...

I am a frequent visitor of CCD, Hudson Lane, New Delhi. The quality of service provided by this place has deteriorated drastically. Some of the staff members are very rude. Moreover, we come to cafes like this to study and have important discussions. But they play item songs and advertisements on TV at high volumes. When asked to lower the volume, either they will not respond or reduce it by an amount that is almost negligible. This is annoying....

I visited the Store located at Mani Road, Ranchi, Jharkhand on[protected] at 4:00 Pm and found that AC was not working. The temperature inside was very hot. I asked for the ffedback register and I was told that no such register is maintained. I also asked to see the store manager and I was told that I can lodge complain by e-mail. In the past also I have experienced similar situation and after asking it was switched on on the pretext of some...

I visited a CCD store in Sector 19 Chandigarh at 10:20 PM. The attendant at the counter, Suresh, refused to serve coffee, on grounds that the timing is till 10 PM and that the store is closed, whereas it was displayed on the door that the timing is till11 PM. It is in very bad taste that a company of repute like CCD should have such incompetant people on its roll. It is going to seriously affect ur marketing and image in the market, because...