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Cafe Coffee Day Complaints & Reviews

3.7
Last updated Apr 12, 2024
Complaints 735
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538
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Cafe Coffee Day Phone Numbers

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1800 102 5093
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Cafe Coffee Day Head Office Address

#23/2, Vittal Mallya Road
Bangalore North
Bangalore District
Karnataka
India
560001

Cafe Coffee Day reviews & complaints page 37

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K
KPragna
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spoilt food served

Address:Bangalore, Karnataka

I had visited the Cafe Coffee Day store on 10th Jan 2011 (today) at 1400 hrs and ordered for a chicken tikka sandwich and a darjeeling tea. The sandwich was served (two pairs of bread with chicken in between). I had eaten one of the two breads and when i took the second piece of sandwich from the plate, i found FUNGUS under the bread! I checked the bread in my hand and found fungus on that too. The fungus was very conspicuous (white and black...
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chetanhn
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra charge

Address:Bangalore, Karnataka

Hi,

This is a complaint regarding the Cafe Coffee outlet (in the visitor waiting area) I visited in the Bangalore International Airport on 2/01/2011 in morning 4:00 AM. The personnel tried to dupe me by first not giving bill and claiming extra charges in the name of some Charity.

Modus Operandi

1. Ask for order and tell customer the final amount. Tell the customer to collect the order and he says...
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N
nirav vithalani
from Mumbai, Maharashtra
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Burger-Veg

Address:Mumbai City, Maharashtra

I ordered for a Veg-Burger from the Cafe Coffe Day outlet which is for Rs 54.

The Burger does not have any dressing nor any veggies inside like a tomato or a onion or capsicum,its purely 2 buns and a cutlet in between,the taste is really bad and who would pay Rs 54 for something like this,the pav-vada on the street is better tasting then this burger.

This is from the Opp Sidhivinayak Branch in Kohinoor Comples.br...
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K
kanyagurung
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude staffs...not professional

Address:Delhi

Place: Inside Rajiv Chowk Metro Station
Date: 23rd September 2010
Time: 5:15pm

Problem: My 3year old baby fell sleep in between our journey, so i took her inside Cafe coffee day, though we were full but still we had some snacks, coffee (Total bill 325). I wanted to comfort my small toddler for an hour. But to my surprise, inspite of being such branded outlet the stewards treated us very badly as if we were messing...
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E
er.manav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVED COCKROACH IN BROWNIE

Address:Ahmedabad, Gujarat

DEAR SIR
cock roch served in browni at mout abu ccd. contact zonal head but no reply or action taken
below copying mail copy

Dear Sir,
Sub: Customer Complaint
As per the above mentioned subject, I regretfully inform you that I have been a victim of a life risking experience in one of your café coffee day (ccd) outlet, situated in Mount Abu in the state of Rajasthan on 12th May, 2010. The experience...
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B
biswajit_nayak
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

partly OF receival

Address:Chennai, Tamil Nadu

Dear Sir,
With Reference to my PF forms which I had filled to My ex company.. Cafe Coffee Day and got my part of PF money as in one instalment.As it comes in two instalment I am sure half of that is yet to come to my account.I ve all the deails by mail with the concerned people department for the same.
Its been more than a month that my partly amount been received ,but what about my next instalment.No information on that..As...
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S
swapna
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Franchise Deposit Refund

Address:Hyderabad, Andhra Pradesh

We have taken a Franchise of Cafe Coffee day paying 3,00,00/- Three Lakhs.
Agreement ended in November 2009, and since then we are just being told stories from Hyderabad office and their Bangalore office. Every week they say next week for paying back our franchise deposit.

Now they are talking rudely and saying we don't have money you do whatever you want.

Cafe Coffee day as expected is not a professional...
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Tharun Kumar
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ill Treatment

Hi, I am Tharun Kumar, I have a very bad experience with CCD R T Nagar Bangalore, which is located close to R T Nagar BDA Complex. I was sitting with a friend of and ordered for a hot coffee regular, though the service was late, later, we the manager of the CCD, whose name is " Naveed Ahmend " purposefully made a family sit in our chairs and indirectly, showed us the door to go out. I have been several times in the same coffee...
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Pankaj sarda
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tax Rate charged

I had my coffee at Cafe Coffee Day, Nirmal LifeStyle, Mulund, Mumbai-79. the tax which they charged my is at the rate of 12.5% and they told me that its VAT. but rather it should have been Service Tax @ 10.3%.
Despite of my insistence, they told me that we will charge this tax only.

the details of my bill are:
Bill no-51073, Date-06/03/10. Time:23:59:11, TNO: 1701
1. Irish coffee - Rs 65
2. Cafe...
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SNEHALATA ARJUN SHEMADE
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding PF releases

Dear sir,

I am SNEHALATA ARJUN SHEMADE from Pune (Maharashtra).My Pf refund application form was submitted on 03 November 2009 to the HR in Pune head office of cafe coffee day .Till date it was not credited to my account .Please let me know when it will be credited to my account.Please it is needful .

Thanking,
...
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Shubham Gupta
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service tax Charged at higher rate

As a consumer of CCD products it has been noticed by and large in the outlets that the Service tax that is charged by them is 12.36% instead of 10.36% w.e.f 24th Feb 09.This is clearly stating that CCD is charging 2% extra from the consumers till date.
I would be really thankful if my request is heard and taken care of.
Thanking you

Date:21.10.2009...
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janardan mehta
from Vadodara, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged 78rs more on an order of coffee

on 21st september i went to crossword,vadodara.
there is a CCD outlet on the first floor of the crossword.

i ordered "tropical iceberg".

the printed price on the menu was 47rs.

in the bill they showed basic price 109rs. and adding taxes and all the gross amount i had to pay was 125rs!!!

total injustice.i request the govt. to get rid of CCD outlet....
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ONKAR SHUKLA
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cafe Coffee Day served Meat in the name of Veg Food, ill-treatment of passengers by Go-Air Cabin Crew

I, along with my father, was travelling from Mumbai to Delhi, yesterday evening i.e. 22nd July, 2009, by Go Air, Flight no G8-375
After the flight took off, I ordered a Veg-roll (a product of Café Coffee Day) and juice and paid for it. As a normal routine, before eating, I checked my pack to confirm if it was veg. Was happy to see ‘VEG’ written on the cover clearly. While eating I found its taste unfamiliar but I...
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Shashikant Pathak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non compliance to new service tax rates

Hi,

As per service tax notification "Service tax NOTIFICATION NO 8/2009" announced on 24th Feb 2009, the rates were reduced from 12% to 10%.

I have noticed that same has not been implemented on ground even today. The service providers continue to levy the old rates from customer which an illegal practice. As i say most service providers i can quote few Dominos, Cafe coffee day whom i have also requested...
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THIYAGARAJAN NATARAJAN
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I DIDN'T GET PAN CARD

Dear sir

I applied the pan card last year june i got a pan card no through agencies AFQPN6927E But i didnt recived my pan card still now pls give me a solution what i have to do if possible pls send the pan card following address & contact me([protected])

address:
THIYAGARAJAN .N
CAFE COFFEE DAY
NEAR CHOCOLATE HUT CAKE FACTORY
12/1, 3RD LANE PICNIC GARDEN,
KOLKATA-700039br...
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