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Cafe Coffee Day Complaints & Reviews

3.7
Last updated Apr 12, 2024
Complaints 735
Resolved
538
Unresolved
197
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Cafe Coffee Day Phone Numbers

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1800 102 5093
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Cafe Coffee Day Head Office Address

#23/2, Vittal Mallya Road
Bangalore North
Bangalore District
Karnataka
India
560001

Cafe Coffee Day reviews & complaints page 36

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D
deekshas
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stone in food

Address:Bangalore, Karnataka

Found a stone in Sandwich

Had been to CCD located in a corporate campus in Bangalore. I ordered for Channa sandwich and to my bad luck I bit a stone almost breaking ma tooth. It was size of a channa. On complaining, the staff did not come at first to even look at it. Later on calling the staff again, they came and took a pic of the stone. they said the spoke to the boss and have mailed the pic. But how does it make any difference...
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K
kavyashree
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

violation of constitution of India

Address:Bangalore, Karnataka

Hi,
I would like to complaint on cafe coffee day regarding the violation of constitution of India,
today i.e; 3 of February 2012 in nagarabhavi 2nd stage. I noticed that some people where smoking in Cafe Coffee Day.
when we asked the Cafe Coffee Day employees that they are not supposed to smoke in public place. They just gave a answer that they got a permission from the authority and these facilities are only available...
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B
Blossom Angel
from Gurgaon, Haryana
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denied the debit card payment

Address:Central Delhi, Delhi

i along with my one frend on 30 jan went to cafee cofee outlet at east patel nagar , we ordered one hot cofee ,one cold cofee and one choclate fantasy . and they asked me to do the payment first , i went to do the payment counter and given them rs 1000 , and they asked me to give the change as they were not having it , i have given my debit card to them and they charged me rs 255 , and immediately i received an sms stating "YOU HAVE...
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behl.gagandeep76
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Less quantity served / poor quality of food / invoice given can not be read

Address:Jaipur, Rajasthan

This is to share with you about pathetic services at cafe coffee day outlet at Vaishali, Jaipur.

I have visited captioned outlet quite sometime. The visits have really shaded my best experiences of cafe day across india.

The outlet is damn dirty and taints the image of cafeday. The people running the show are without the uniform, most of the time. They work with an attitude (specially the main person).
br...
+2 photos
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A
arghya.das.1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality

Address:Bangalore, Karnataka

This is regarding the poor quality of coffee served in the Banaswadi ORR branch of Cafe Coffee Day. We went and ordered two cups of coffee there. The coffee was served quite a bit late, and one of them had tiny pieces of shiny wrapper kind of material in them, clearly injurious to health if consumed. When reported the staff feebly said sorry and didn't even refund any of the items ordered....
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G
Gayatri Shanbhag
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Human hair in food

Address:Ahmedabad, Gujarat

Today I had been to CCD with my daughter and had coffee plus got some paneer sandwich packed. When my child opened it at home and started eating there was a human ( I hope so) hair in it. I rang up the outlet ( Premchandnagar-) talked to them , area manager Mr. Fernandese got in touch, but he says " this is the first ever time it happened"
Dear CCD top boss, I paid rs 70 for this dish and 25 for taxes(?). I think even a...
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A
Aman Kaur
from Basi, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior by ccd manager and staff

Address:Bathinda, Punjab

hi, i am amanpreet kaur, me and my freinds have a very bad experience with CCD in city centre bathinda near court complex.i was sitting there with my friends and place a order for coffee and there was a delay in service.When we approach to the branch manager MR. SUNNY he behaves very rudely and start using abusive language.And with him some of the staff members named MR.HAMEER,MR.BEANT SINGH also starts behaving rudely and starts using abusive...
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A
arunima tiwari
from Gurgaon, Haryana
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wrong amount deducted

Address:South Delhi, Delhi

Sir,

This is to bring to your notice that I went to ccd satya niketan on 24/07/2011 and my biling amount was Rs.344 but by mistake the amount deducted was Rs.3444 which is almost 10 times. I have been contacting the staff of ccd to refund the excess amount and there has been no cooperation from their side.


Being a famous brand this kind of behaviour and incooperation does not suit the ccd tag. This is...
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R
raymant
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharged

Address:Chandigarh, Chandigarh

dear sir
on dated 30 july at 1.26 am i went to cafe coffee day sco 469-70 sec 35 chandigarh..
i ordered for 2 cappucino coffee and i had a freecharge coupon which states one cappucino free with one. but the authorities refused to redeem and harrased me a lot..
please look into the matter and oblige..
thanks n best regards...
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N
nikhila2102
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forcing customers to buy cookies and choco sticks, and billing extra amount

Address:Karnataka

Coffee day is FORCING customers to buy some cookies and choco sticks by adding it to their bill, even though they never ordered it. They even try to convince people to buy boxes of chocolate sticks for Rs.250 by telling them that it is for some charity. They don't let you go even if you say you are not interested.

Ultimately most people just end up paying extra for it, just to get rid of the annoying Coffee Day staff....
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V
vikash1234
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behavioural misconduct

Address:Bangalore, Karnataka

HELLO,THIS IS VIKASH AND IM FROM BANGALORE.
I'D LIKE TO GET THIS THING TO YOUR NOTICE.
FEW DAYS BACK I HAD GONE TO CAFE COFFEE DAY(BANASANKHRI 3RD STAGE,KATHRIGUPPE BANGALORE-560085) AT 11PM
AND I HAD ASKED FOR A PARCEL OF SOME PASTRIES(TAKE AWAY)
I HANDED THE CASHIER A 1000 RS NOTE
AND HE TOLD ME "I DONT HAVE CHANGE"
AND THEN HE STARRED AT ME FOR A WHILE AND HE HANDED ME THE CHANGE.br...
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thankachan prasad
from local, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding pf

Address:Hyderabad, Andhra Pradesh

THANKACHAN PRASAD,
RESPECTED SIR/MADAM

THIS IS FOR YOUR KINDLY INFORMATION FROM THANKACHAN PRASAD WHO HAD BEEN WORKED PREVIOUSLY IN CAFE COFFEE DAY FOR PAST FOUR YEARS AS A CAFE INCHARGE AND BEARING WITH EMP CODE --- (DO334).I HAD SUBMITTED THE CHEQUE...
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Y
yneha
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged extra without order

Address:West Delhi, Delhi

I went to cafe coffee day, Jawala Heri branch, Paschim Vihar. I ordered Devil's Own which costs 107 as per the menu and brownie with ice cream which doesn't cost more than 70 at other CCD's.
As per the menu, I ordered the two without any additional toppings.
They showed me the bill of devil's own at Rs.205( double scoop and double toppings, which they didn't told initially) and other for Rs.105(double...
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R
reubendavid
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF not received

Address:Bangalore, Karnataka

Dear Sir/ Mam
My name is Reuben David
Emp ID:G1011
PF No:25459/17504

I have applied for PF 4 months before,It is not yet been processed
HR: Sandesh
Area Manager:Harihara Sudan
City Manager:Girish Menon

I have attached my Photo...
+1 photos
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P
prashubs
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parking Security

Address:Bangalore, Karnataka

Hi,

Today, 8th April 2011, I had been to Cafe Coffee Day Square, Vitall Mallya Road, Bangalore. Me and my friend parked the bikes and were waiting for another friend to join us. Security guy approached us and told we cant park our bikes here if we are going out. We told him we are waiting for a friend who doesn't know the address. We got a call from our friend that he is waiting on other side of the road and we went there....
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M
mohan.m
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pf did not received

Address:Chickmagalur, Karnataka

Dear sir,
this is mohan.m from chennai. i'm before working in cafe coffee day past 25 month( aug2007to nov 2009) but i did not get my pf and they not responsible to me please take action and do the need full as soon as possible.
my pf no:11186
est code kn/bn/25459

thans & regars
mohan.m
mohan.[protected]@yahoo.in
[protected]...
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R
rahulassam
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cockroaches and bad stench

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,
We went to cafe coffee day in TGIP Mall (opposite sector 18) for a cup of coffee today . I ordered a Devils Own( cold coffee ) and my wife ordered a Cafe Latte with a slice of Chocolate fantasy cake. Without asking he gave me a large coffee. There were cockroaches on the side of the counter and a terrible stench near the sofa on he left of the counter when I mentioned to the person at the counter he said he could not do anything...
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V
VIKIDVILDVIBE
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Highly unprofessional and uneducated manager

Address:Delhi

Hello,

I wanted to complain about the CCD manager at Grater Kailash-1, N - Block market, New delhi....I cannot recall her name i think it was namrata or something. Well she is a of the first kind. I do not know CCD being such a Big company how can they hire someone with no brains at all. I saw her shouting AND YES SHOUTING I MEAN IT. in the middle of the cafe on her staff in between shift and in front of guests( I think there...
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A
aswathy anil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spoilt food

Address:Karnataka

Hello,

I had a bad experience with cafe coffee which is in sarjapur total mall... we ordered two cappuchino, one chicken tikka and paneer tikka sandwich... we ate it and came back home after which we started to vomit... consulted doctor and he told its food poision which is affected due to spoilt sandwich!!!!!

We were bed ridden for two days because of the crap sandwich served for us.... i was a regular customer...
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J
janwar 123456789
from Panipat, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

store incharge

Address:Faizabad, Uttar Pradesh

sir


31 january 2011 i went in cafe coffee day varanasi .& there store incharge his name's Harish tiwari .he was abused on me.which was not good .& he served spoilet food when i told him it' not good then he told me it's good and after that he abuse me.

so kindly request change the store incharge .
take strict action for him

thank u


alok...
+1 photos
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