Cafe Coffee Day Complaints & Reviews

This is M.Madhukar.K.Pai (mobile no. [protected]) my Cafe Moments card no. is [protected]. I have unfortunately enrolled as your cafe moments member since past December 2013 and have made more than 10-12 purchases at your Bhattarahalli OMR road Banglore outlet regularly. while subscribing i had been informed by your bhattarahalli officials after 5 or 6 purchses i will be getting my free coffee cappuccino reward. regret to inform which...

RE : Misbehaviour of Staff This is to regarding a complain to be registered from myself concerning arrogance shown by the Coffee Day Staff, Cafe Coffee Day - Vijayanagar 2 WOC Road, RPC Layout Bangalore Karnataka. Being a regular customer of Cafe Coffee Day, this kind of disrespect will not be tolerated. Please look into the issue ASAP. Hope this matter is being taken into serious consideration. Thank You. Name of the Staff :...

Hello We have placed order for a coffee vending machine on 27 jan 14, and payment made vide NEFT/RTGS transaction NEFT Cr-PUNB0233500-BDE REGT FUND A-C 401 (I) ARTY BDE-AMALGAMATED BEAN COFFEE TRADING CO-SD[protected] SD[protected] dated 27 Jan14. We were told that machine will be delievered to us within 15 days from the date of payment, however the same has not yet been done. Many querries were made from your marketing manager Mr Suyansh...

I went to the CCD store on 16th January 2014 at allahabad and bought a pack of chocolate chip cookies and found three pieces of stone embedded in a cookie. I complained to the manager, who himself saw the pieces ...took a photogaph. The store did not have a complaint register ...and refused to take my complaint. I have even had a talk with the area manager Mr. George ...but he too seems too indifferent towards the customers and has been trying...

I went to the cafe coffee day store near visat gandhinagar highway in chandkheda and purchased a light roast 200gm coffee powder. I wanted to buy a medium roast but bought the light roast by mistake. I went there after 45 minutes with the bill to exchange for a medium roast and the server refused to make an exchange. I insisted to speak with the manager and the manager name was kishanth or kishore. He was unbelievably rude with me over the...

today I went to Cafe Coffee Day in kanchipuram. when I went to the counter to place the order, I told the attendant that i have a discount coupon and i want to have cold coffe He rudely replied that we are not accepting any discount coupon because our server is down, and we will give you a hand written bill. i said its ok.. but they charged me 426 for 2cold coffee i have the written bill copy....

Hello, my name is Aishwarya Saurabh Jaiswal.and i would like to inform u that last night i went to Cafe Coffee Day at 10:45 pm.and they told me that Cafe Coffee Day is closed..but they did not put the close board outside the Cafe Coffee Day, .i was suffering for fever and i was very hungry but they did not provide me even a single coffee, i am very upset of this behaviour of Cafe Coffee Day workers.Please take the action against the Cafe...

We have taken a Franchise of Cafe Coffee day paying 3, 20, 00/- Three Lakhs Twenty Thousand. Agreement ended in July 2012, and since then we are just being told stories from Delhi office and their Bangalore office. Every week they say next week for paying back our franchise deposit. After lots of follow up they have refunded Rs.1, 00, 000/- One Lakh only in june 2013 and committed that they will refund the full amount by June end and...

I a general person from kolkata, here in coffee day at Dlf II, IT Park, Ericsson building Rajharhat, kolkata people selling thier item with all the tax, including VAT & sell tax with adding extra money, but without giving the receipt, which is illegal, if someone ask him for a receipt he try to misbehave with the customer by telling printer is not working, if you want to take then take it, else leave from here and other stuff.. Please...

Hi, I am a regular customer of CCD. So i would want to bring this to your notice. My dad who is a simple looking man went to have a coffee at CCD, City Center Mall, Mangalore. The way he was treated by the person at the bill counter(someone with a beard) was insulting and surely not expected out of CCD. He is paying for what he is buying so end of it. I think CCD is for everyone irrespective of thier age, the way they dress up, language...

I don't know if CCD is responsible enough these days that you will take any action on this mail but still I want to let you know about what is actually going on in your stores. I went to this store in amritsar at 10:30 PM and I wasn't entertained with any of my order stating the store has been closed and I believe you don't even care to put a sign of closed. When I called the Area manager Named Gulshan @ [protected] and asked...

Yesterday i went to Caffe Coffee day at Urapakkam,Chennai with my friends in evening, i ordered paneer sandwich, and they served chicken sandwich instead. I am a vegetarian, i even took 2 bites, then realised its non veg. Only vegetarians can understand how bad I would have felt at that time.This is highly irresponsible behavior of staff. And even after his mistake, the person was not even sorry,i wanted to slap him hard. If the company cannot...

Why should you NOT go in for a Coffee Day Xpress Franchisee

How a typical franchisee model is set for a loss for most of the franchisee owners.

This is a real life experience that I wish to share with all those franchisee aspirants who look at a Coffee Day Xpress kiosk and think of owning a franchisee like that. Being an MBA (finance) from a top 30 Business School of the world and thinking that I know it all,...

This complaint is regarding SMOKING being allowed in Cafe Coffee Day outlets. I did complain to the staff but they washed their hands off saying, ' Sorry sir, we have put up the the board but we cant tell the customer to Go out if they dont stop smoking'. This is ridiculous, just because you want business you cant let legal rule to be broken. The customer did not budge but said that its only one cigarette they shall finish and then...

Multi level marketing- Corporate social responsibility
Recently i was informed about a very good business opportunity in which if i invest Rs. 3,00,000.00, then i will be able to earn Rs. 45000 to 60000 per month which will increase every month and by the end of 5th year i will earn Rs. 5.2Cr. When enquired what i am supposed to do, then they informed that the modus operandi will be disclosed only after i deposit Rs. 3,00,000.00 through...

they ask me for cash.when i ask for bill.they said we will give you on table.after i finish my drink and again ask for bill they said system is not working.i force them for bill and rate menu.they hav charged Rs1103..but the actual amount by rate card was 600 some thing.they gave me a wrong bill for Rs.1003.i
was in hurry thats why i check the bill in car.they cheated me three times.i have the bill,the time printedon bill is totally...

I've just had my mobile stolen yesterday evening, in the most unusual circumstances. My office is in Parel, next to Bata showroom behind ITC Grand. There's a Cafe Coffee Day right next to our office. I went to the Cafe with a freidn in the evening at about 7.15 pm. After a minutes conversation,we got up from our table to place the order at the counter. After placing the order, we decided to sit at another table. At this point,...

Today I went to Cafe Coffee Day in Sector 35C, next to Himani Hotel.
when I went to the counter to place the order, I told the attendant that i have a discount coupon and i want to have devil's own.
He rudely replied that we are not accepting any discount coupon because our server is down, and we will give you a hand written bill.
i said its ok..
then I changed the order to two Iced Eskimo.
he arrogantly...

Branch: mango suites, koramangala 12th main, bangalore.
Staff: Ms Asha.
Date: 6th march 2013.
Bill time : 1610 hrs.
No of customers: just 2 o[censored]s who had ordered. Adjacent table had 2 foreigners who had ordered a long time ago and were just spending time.
No of staff at CCD: approximately 8. Maybe more but not less.
Supervisor: Mr Anand.

I disliked CCD till that day and now I abhor...

Sir,

I would like to bring to your notice the following few points for your kind consideration and favourable action.

1.I, Rakesh Chauhan visited Cafe Coffee Day outlet at Royal Ansal Plaza Mall, Jodhpur,Rajasthan on 27th Feb 2013.



2.I ordered for cold coffee (3-4) options but its not available,instead its mentioned on the menu card.



3.I immediately...