Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

The district engineer
Cesc
South regional office
Mandeville gardens
Kolkata

Sub: augmentation of services

Sir,
This is to inform you that my school (Khanpur nirmala bala sarkar girls high school) bear consumer no. — [protected] ; and customer id : [protected]. We are unable to run the school as the electricity line is tripping quite frequently. We are unable to run the computers and the water pumps. Please look into the matter and oblige.

Thanks & regards,
Keya chattopadhyay

I stay near vivekananda park, near to kamla girls school. However, somebody is trying to misuse the street lights and drawing parallel lines from your main suppply. So that the supply is running misrably, looks like you are trying to do a bad job by leaving the important issue of electric supply to people who are not licensed electricians, but out to catch a game in the vivekanda park area. Please dispose of rusted wires and accessories as the supply is below anyone, expectation

Dear sir,

Against my meter no. 4658203 in june previous reading as shown by you is 9692. But present shown nil and i had been charged for 198 units amounting to rs.1430.40 as energy charge.
In july 2017 bill, previous is shown as nil and present is shown as 9890.

For your kind information, today, 1st sept 2017, actual meter reading shows as 9746.

Which proves you donot do proper meter reading. Put arbitrary value and charge consumer inappropriately. I have been charged excessively more putting me in highest slab. I also had to pay govt duty heavily for this.

My location is in gariahat. I demand proper explanation and refund of money including govt charge with interest on all.

Thanks and regards

S. Guha
[protected]

Sir, please check & change my electric digital meter (Cus id:[protected]) which is name of shri dilip kr ghosal. I am facing very high billing from april'17 to continue july '17. You can search my previous billing amount and then you fell why i complain about my high billing issue. Its too much tough for me to pay this type of amount continully. Sir, i am pray to you, please change my meter because your digital meter is not work properly. Sir, see my case as soon as possible, then it will very very helpful for me : consumer no: [protected] customer id: [protected] sri dilip kr ghosal : add: bidhangarh santoshpur, kolkata - 700066

Dear sir,
One of your consumer no.: [protected] whose customer id [protected], name: mukesh chandra dey is my mobile no. I. E.[protected]. Now due to some other condition i have disconnected that no. And my new mobile no. Is changed to [protected]. So please rectify it. For this i will be ever gratefull to you.

Thanking you
Mukesh chandra dey
75, r. B. C. Road, kolkata-700028

Yesterday damaged meter has been changed by your representative. But due to his mistake i have suffered. He instead of existing connection made reverse connection. As a result one of tube light with accessories have been damaged and fortunately my inverter system and other electrical items have been saved. Somehow my loss is small finally. I have to call my electrician to rectify and regularise the connection for normalisation of the supply to my residence. Please note it.
I also request you to send your technician to check the electric pole related my meter box and also the connection made since rain water is licking through the pole and entire in the meter box through its rear end causing dampen the lower portion of the box. This may be the reason of frequent damage of your meter. Please look into the matter.

My consumer no -[protected], i don't know how my details contain wrong mobile no [protected].

Please corrct mobile no as i am not getting any message resulting in problem in paying bill. My mobile no - [protected],

Please rectify it. Thanks

Goutam kumar basu.
Customer id - [protected]
Purbadri co-op hsg ltd
Bldg - 2, flat - 4, type ii,
Kolkata - 700094.

Dear sir / madam,

Reference: customer id: [protected], consumer no: [protected]
In the absence of my son i pay the cesc power bills. Of late some issues have cropped up which i bring to your notice for resolution at the earliest. On getting the july’17 bill i notice the following :
Month total units gross amount payable (Rs)
April ’[protected]Adjustment of - rs 1290.74)
May ’[protected]
June ’[protected]
July ’[protected]
It appears a puzzle if “units” are compared with the payable amounts, specifically in july’17. Please look into the anomalies as it appears.

Moreover, i opted for ecs payment of bills which was confirmed to have been accepted in a message on 4/8/2017. My june’17 bill was due for payment on 4/8/17 and i rested assured that june’17 bill will be paid through ecs. But the current bill of july’17 is showing me as defaulter, consequently a disconnection notice has been served, which is simply humiliating for none of my fault.
Please arrange payment of two months bill (June & july’17) this time through my ecs and confirm.
Regards,
H. K. D. Sikdar

We are at bangalore since 27.06.17 for my daughter`s illness and there was no power consumption from 27.06.17 till date. I find you have generated the bill for the month of july`17 with meter reading date of 02.08.17 considering 101 units of consumption which is not correct looking at the fact mentioned above. Although i have made payment against the said bill on date, i would request to refund excess amount of the bill (Leaving aside the meter rent which is payable by me) in the form of credit to be adjusted in next bills.

I further like to intimate you that we will have to be at bangalore for the next 3 months (Which is likely to be extended) as the situation forces and would request you raise your bills for the month of august`17 onwards accordingly considering meter rent only.

A line of confirmation from your end will be much appreciated.

From :-

Rathindra chandra bose (Contact no. [protected])
E mail address : [protected]@gmail.com

Ratnabali bose (Contact no. [protected])

206, jodhpur park (2nd. Floor)
Kolkata - 700 068

Camp - bangalore

Dear sir / madam,
I have been charged very high bill for the month of june 2017. The unit consumed as per cesc bill 310 unit for the month of june’ 2017 & 132 unit for the month of july’ 2017. The consumer no: [protected] & consumer id: [protected].

My last unit history: 05/17- 53 unit, 04/17-46 unit, 03/17-01 unit, 02/17-0 unit, 01/17-6 unit.

My electronic device: 3 tube light (36w each), 3 ceiling fan, 3 cfl, 1 exauster fan but all of these devices are not running for 24 hr. As we don’t live here regulary, comes for 2-3 days in a month and in summer season for 15-20 days. You may ask about our staying in my building from my landlord and other tenants.

In the billing month i. E. 31/05/2017 to 30/06/2017, we stayed only 4 days in my flat. & for the billing period july’ 2017 we stayed only 6 days. You may ask everyone regarding my staying for the billing period in my locality.

I don't understand how its possible to come such a high amount o[censored]nit 310. Please see my last 2 year unit consumption. You will definitely find that some mistake have been done. Either someone is stealing my meter or meter is not properly working or there may be other reason but we are suffering for last two month because i have to very huge amount which i have not used.

I humbly request that plaase look into this matter as we believe that cesc will take necessary action against this excess bill amount.

Regards,
Sachin singh
Mb:[protected] / [protected]

Customer id. : [protected]
Consumer no. : [protected]

Billing a/c : july, 2017

Mobile no : [protected]
Email address : [protected]@gmail.com consumer name and address
Sm sweamoni dutta
Ambika kundu bye lane
Santragachi
Howrah 711104
In the above address we are not getting bills for two months. Please do the needful and resolve the matter.

Dear sir,

I made a payment of rs 4, 120 to calcutta electric supply corporation against bill number [protected] for the month of july 2017 through net banking (My hdfc transaction number being jhdf[protected] and reference number[protected].

Yet i did not get any receipt against my payment.

Kindly arrange to send the receipt to [protected]@gmail.com

Thanks and regards,

Indrani roy
Customer id: [protected]

Sir,

I came to learn (By your sms) that on 17/8/17, the consume reading recorded 1927 unit which is absurd in respect of this domestic house where only two (2) inhabitant reside. Even in the summer month, there is no such record.

Please look into this matter before preparing final bill. You are requested to compare with past bills.
As i use to pay by ecs and decline on receiving paper bill, so i can't attached any previous bill.

This is hereby to inform you that some people who lives in building which is under kolkata municipal corporation are taking advantage and using free electricity for ac. The position of ac compressor is placed in such a way that nobody can find from the streets and the wires are also mixed up.
Previously some people were also caught for meter theft but they are given warning and released. Now there are some people who are using ac from municipal corporation.
Address - 19a/h/24, goabagan street, kolkata - 700006.

Sir,

May i inform u of the fact that this month's (July'17) electric bill has been too high in contrast to previous months' average bills.

I don't know how units could be high as558 while consumption is rather lower. Single ac operative in may'17

Please expedite doing the needful reasonably.

Consumer id: [protected]

With regards,

Dipak roy

I received a sms on my mobile no.[protected] from you on 24.07.2017 that you were unable to note my meter reading due to inclement weather. You have sent me the electricity bill for rs.1, 260/-. I. E. 186 units consumed. I want to inform you that due to rainy season and comfortable temperature i did not use ac from 23.06.2017 so it is impossible that 186 units consumed for the period 25.06.2017 to 24.07.2017. I think you have sent me the amount of bill just copied the amount of bill from 7/2016 because the units consumed in 7/2016 and 7/2017 is same.

Although i have paid the amount of bill i, therefore, request you to look into the matter and adjust the excess amount i have already paid.

Waiting for your reply.

Kamal kumar nandi ray
Consumer no. [protected]
Customer id. [protected]

I was paying my monthly bill of july'17 on 18.08.2017 at 10.00am the transaction was being processed. I got a message that rs. Xxxx has been deducted from my account regarding cesc. The next time i checked in to cesc, it is not showing the latest bill that i paid. I think that the bill is not paid but the money has been deducted. Please help.
Customer name - debjani chakraborty
Email id - [protected]@rediffmail.com
Customer id - [protected]
Consumer no.-[protected]

Sir
I had applied for a new connection before cesc limited the above ma was due to be paid by 27.06.2017.
Since i was hospitalized for a considerable period as such the above ma bill could not be deposited and the same has expired on 27.06.2017.
Since i did not received the extended ma bill as such i lodged a complaint with cesc ltd on 10/08/2017 being complaint no. Cc/03/04459/17 but inspite of the same the extended...

Dear Sir/Mam,

I am Ranjit Kumar Kar and had a connection having consumer number: [protected] and customer id: [protected], which I agreed to change the customer name to Durga Das Nanda on 11.04.2017.

Now since the name has been changed from Ranjit Kumar Kar to Durga Das Nanda, the security deposit (approx 17 thousand) should have been delivered to me(Ranjit Kumar Kar) and it has been now more than two months that I have not received it yet.

But when I called cesc help line number [protected] on 12/08/2017, the executive named Kalyan told me that my cheque has been delivered to me, but neither I nor my any family members have received the cheque.

My question is !

If the cheque has been delivered to me you have the sufficient prove that I have received it.

Would request you to provide the proof of delivery that I have received it or else guide me the way to get back my cheque of security deposit (approx 17 thousand), on urgent basis.

Note: Scan copy of Change of name has been attached for your immediate reference.


Thanking You
Ranjit Kar
([protected])

Respected sir,
My customer id is [protected]
And my electricity bill is coming very high from the past few months despite minimum usage of electricity. I want my meter to be replaced and transferred to my name from my late husbands name.
I have written emails and tried calling but there was no respone from cesc. I would be glad if you take necessary steps as soon as possible and replace my meter.
Thanking...