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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 58

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S
Suprakas
from Port Blair, Andaman and Nicobar Islands
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Double payment of electricity bill

Address:Kolkata, West Bengal, 700137

Consumer no -[protected], cus. Id -[protected], bill month - may, 2017. Of mr. Parthasarathi ganguly, fl. No.-e5-302, eden city, b1-90/a/1 new budge budge trunk road, kolkata -700137, lp-1/95.

Mr. Ganguly is my neighbor and is now out of india. I tried to pay the bill on-line through paytm on 01/07/2017 for an amount of rs.2400/- from my credit card of hdfc bank. The transaction could not be completed even after waiting for...
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S
Shataneek Banerjee
from Kolkata, West Bengal
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Double bill payment

Address:Kolkata, West Bengal, 700001
Website:www.cesc.co.in/ptrlineins/scriptfiles/monthlybill.php

Yesterday (11/7/2017) while paying the electricity bill of atanu bandyopadhyay (My father) for the month of june 2017 online through billdesk gateway, i forgot the transaction password. I was able to provide the correct password in the final attempt but the transaction encountered some problem so i had to abort it. After that i made a fresh transaction. Now after checking my balance i find that the bill amount (Rs 2370) has been deducted...
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8
8336084608
from Kolkata, West Bengal
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Unwanted SMS

Address:Kolkata, West Bengal
Website:www.cesc.co.in

I have no electricity connection under calcutta electric supply company ltd. Despite that, i have been receiving sms frequently from them for consumer id [protected] and [protected]. Recently, i have received such sms from cesclm on 28.06.2017, 01.07.2017, 02.07.2017 and on 10.07.2017. I have informed the matter in reply of sms. But, no action has been taken. Please arrange to delete my mobile no.[protected] from these accounts and thus help...
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S
sarkarpr
from Kolkata, West Bengal
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ENCASING El Meters 4 Nos with good quality materials.

Address:Kolkata, West Bengal

We have 4 No El Meters installed at our residence.The present cover is broken.we request to replace the present cover with a best quality cover and Meters shall be properly rearranged inside the new cover.
Premeses No.P-37, CIT sheme,
114A, Lake Gardens, Kol -700 045.
Con. NO. [protected] and 3 others.
Thankful if you kindly do the needful earliest.
We shall do all the formalities and make payments.br...
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Address:Kolkata, West Bengal, 700032
Website:Cesc.online bill payment

I tried to pay electricity bill online dated June 207 for May 2017 on 4.7.2017. After successfully submitting required Bank Details, including the security number, an amount of Rs.280/ was deducted from my Bank account immediately. Then it was mentioned that the Transaction was Unsuccessful and the site showed that my bill had not been paid.
What do I do now?...
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P
ppurkayastha
from Kolkata, West Bengal
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Abnormally high electric Bill for June 2017

Address:Kolkata, West Bengal, 700053

My consumer number is [protected].My monthly bills are in the range 1500 to 1750 over all the past many years.My customer id is[protected].The blll for June 2017 is abnormally very hgh for Rs 5440.
In this connection kindly look into the matter since such a high bill amount has never occured bofore.
Kindly rectify this occurrance and adjust my bill for July 2017 onwards against making adjustments during further payments.br...
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R
Ritesh71
from Delhi, Delhi
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My mobile no is registered against somebody else!!!

Dear sir / madam,

My name is ritesh chakraborty, con id [protected] & con no is [protected]. My mobile no is [protected] and the same is registerred against the above mentioned con id.

But surprisingly my said mobile no ([protected]) is also showing registerred against con id of [protected] which is not belonging to me. And i am receiving regular updates for this con id which belongs to some ms. Reba mukherjee...
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S
Samhita Mahalanabish
from Kolkata, West Bengal
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Land lord charging Rs. 10 per unit rent on sub meter

Address:Kolkata, West Bengal, 700035

Sir,
I live at 47/1 Nimchand Moitra Street, Kolkata-700035. I live on rent and my landlord is now forcefully charging Rs. 10 per unit rent on the sub-meter we are given to use. The main meter is in the name of
Mrs Arati Rani Roy,
47/1, Nimchand Moitra Street,
Kolkata- 700035.
The name of the Landlord is Amal Roy. He is not giving the consumer Id of this Bill.
Previously we paid our bill on...
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P
ParthaK-cesc
from Kolkata, West Bengal
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Unexpected High Electricity bill

Address:South 24 Parganas, West Bengal, 7000137
Website:cesc.co.in

This is to inform you that from last month(May 2017) my bill amount is very high how is it possible i don't know because nothing extra load is added from my side. There is an AC under this consumer No. but this has been completely off as the revation job is ongoing in this room, as well as the fan and lights as well.
So please review how it occurred as soon as possible.
Consumer no. [protected]
Customer id. [protected]br...
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Dear Sir
It is noticed that the above customer ID & Consumer No. are carrying unknown Mobile No. [protected] and an email [protected]@yahoo.in during online payment. So it is not possible for me to initiate such action. In this regard it is requested kindly arrange to change original Mobile No. and email of Customer and arrange to remove the unknown existing mobile number and email address and oblige.
thanking you.
br...
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S
sohail_apatel
from Kolkata, West Bengal
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Disconnection without any valid reason

Address:Kolkata, West Bengal, 700039
Website:Cesc

On 28.6.17 around 9 pm three persons came to my house and without any informing me they disconnect my electricity. I complained about non supply of electricity and got a docket no[protected]. On 29.6.17 in the morning somebody from cesc informed me that my supply has been disconnected due to non payment of bill. As there mwas no bill due i went to regional office at mandeville garden with proof of payment. There they confirmed that there...
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A
Anisur Rahaman Mullick
from Deoria, Uttar Pradesh
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Abnormally high electric bill after meter replacement

Address:Kolkata, West Bengal, 700063

Since, the replacement of electric meter by CESC on April 04, 2017, we are receiving extremely high electric bills. The increase of the electric bill amount is about 290% - 330%. The bills are so high that the autopay scheduler set at bank are continuously sending overlimit alert every month. Our consumer no. is [protected]. We hereby request CESC to replace this faulty electric meter immediately with a proper working meter and also arrange...
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J
Jayprakash192011
from Jalpaiguri, West Bengal
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High electricity bill for may, 2017

Address:Kolkata, West Bengal, 700050

My consumer no: [protected] consumer id: [protected].

I have been charged very high bill for the month of may 2017. The amount is 3440 for a unit of 405. This is not the first time that i have been charged a high bill, earlier we taken it lightly, but now bill for may month is too high to afford.in winter the bill comes around rupees 800-900, but in summer it rises to rs.[protected], how it is possible for such a difference...
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V
vineetruia
from Kolkata, West Bengal
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Disconnection at narayani building : consumer no. 01033001004

Address:Kolkata, West Bengal, 700001

We have been paying our electricity bills in time to the brabourne road narayani welfare association at 27 brabourne road. Some other people are not paying their bills due to which cesc has disconnected the electricity connection to the entire building. We are among the 0.192 percent population of the country paying highest tax to the govt and our business has been totally hampered. You are requested to immediately restore the line of the...
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P
Partha pratim Hazra
from Kolkata, West Bengal
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Meter reading problem or meter problem

Address:Kolkata, West Bengal, 700061

Yesterday i got message that my meter reading noted 3669 unit, earlier month it was 3171 that means it consumed 498 units in 1 month whereas my earlier month's unit was 91.. So how this could be possible to reach 498 units in 1 month?

I used ac but it doesn't mean all throughout the day. Cesc can go through my last 6 months bill as well as last year same month's bill, you can see highest reach o[censored]nit was 225, earlier year...
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K
Kakoli ghosh
from Khagaria, Bihar
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Installation of new meter

Address:Kolkata, West Bengal, India
Website:Cesc co .in

My new meter board is ready please install
New meter as soon as possible because I
Pay your security money on[protected].
But after 27 days cesc has do not install
My meter.without current l do not done
My extra work so I do not rent my flat any
Customer.so please install my meter as
Fast as possible because all my extra work and wooden work are stop due to no
Current.
Thank...
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N
Naashit akhter
from Kolkata, West Bengal
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Regular power cuts and no contact option.

Address:Kolkata, West Bengal, 700087
Website:www.cesc.co.in

Hi, we have a connection in 15/c lindsay street, and in the name of m/s h lal &co, consumer no. [protected], customer id [protected]. For the past few days we are facing severe power cuts at prime business hours which are effecting us adversely. Due to such long power cuts even inverters are failing us. Ours being a garments showroom, air conditioning is a must to survive the heat. Furthermore, not a single helpline number mentioned on the...
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R
Rashid Alam Md
from Naini Tal, Uttarakhand
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Electricity bill high

Address:700039

Sir,

I would like to draw your kind attention

That the metre bill is too excessive from

Last 2 months. Last month metre bill was

Rs.2730.00

And this month it became 1960.00 due

Date is 29.06.2017

Please solve the problem urgently.
Because i'm very frasted to this happen for cesc please solve this problem urgently.
Thank...
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K
Kakoli ghosh
from Khagaria, Bihar
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New meter installation

Address:700140
Website:[email protected]

Meter board is ready please install new
Meter as soon as possible online bill payment was done in 26.5.2017 but the meter did not get installed it's too late i don't use any electronic appliances plzz install meter as fast as possible so i can use the electronic appliances i have to do my home enter ceremony but without electricity it is not possible
Thank you...
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S
sovan biswas
from Mumbai, Maharashtra
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Huge and excessive billing

Address:Kolkata, West Bengal, 700065

Sir,
I would like to draw your kind attention that the metre bill is too excessive from last 6 months. Last month metre bill was rs.5590.00
And this month it became 7290.00 due date is 23.06.2017
Consumer id [protected]
Name :juthika biswas
1fr
Durganagar south
Lp-48/56
Kolkata-700065

My appliances details are as follows:-
1 tv
1fridge
1 washing...
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