Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

Customer id :[protected]
We are plagued by massive power cuts for five to six hours on a daily basis which was not the case during last summer. Power goes out in the middle of the night in this intense weather leaving everyone awake at night too. What is even worse is that only a portion of the Rameshwarpur Road, Garden Reach locality faces this massive power cut while the rest has no power cut issues as such. Despite repeated attempts...

Please reinspect to additional meter installation applied by s. Basu (2nd floor share holder) lp 133/4, at 45, green park, block — a, kolkata — 700 055 of... Some illegal works are going on. Earlier some officials told me that 2 water pump side by side and can't be installed at same place. There can be short circuit and it can affect other meters. There is already one water pump and it is supposed that another one might be additionally...

I had owned a flat in Kolkata and had CESC electricity connection in the said flat. I sold the flat to someone in due course and requested CESC to transfer the connection in the name of the new buyer. CESC transferred the connection in the name of the new owner and claimed that they had sent the refund to the address which I had provided them for future correspondence. It's more than 2 months but neither I have received the cheque/draft nor...

In order to pay electricity bill for the month of april, 2017 amounting to rs.1850.00 to cesc i used icici netbanking facility on 18.05.2017 at about 8.51 pm through billdesk gateway. The amount was debited to my account but the same is yet to reach to the service provider i. E. Cesc. Kindly look into this and remit the proceeds to cesc at the earliest so that i can enjoy the benefit of rebate.
Payment id - iici[protected]...

Customer id[protected]/consumer no. [protected] - bill shows meter reading 19864 since december 2016. When physically cross checked with meter the figure was much below. Subsequent bills of jan, feb, march was for zero unit. But the bill for april shows an "average" consumption of 371 units. Reading was taken for the month of jan, feb and march was in front of myself and it appears cesc was doing the the adjustment for the excess units...

Consumer ID - [protected]
Address - 154 Daspara Road, Thakurpukur, Kolkata-700063

This is the second summer we are facing Voltage issues.

The standard voltage for India is 220V-240V, whereas voltage in my locality fluctuates down to 174V and stays at 190V to 200V most of the time.

The result is lights are dim most of the time. Heavy appliances like the fridge, air conditioner, microwave...

I, ashim kr banerjee with consumer no. [protected] is facing power cut at the dead of night for 3-4 hrs since yerterday. We get answer from your call centre agent that "work is in progress and it will take around 2 hrs time to restore".

My quarries are as follows :
A) why this is happening repeatedly?
B) suspected reason for failure at this locality?
C) what measures cesc is taking to arrest it - so that...

I am debashis sarkar, c. No. [protected], c. Id - [protected], m. No. 5460463. Lp-47/2, 264/2 dr. M. N. Saha road, kolkata - 700074.
My m no 5460463 was seperated with one cb now another two meter no 4935793 and 5743120 are connected with my meter with a common cb by cesc personnel. Now i am facing frequent p/failure due to cb trip of in night.,
My m. No. 5460463 has a capacity of two 1.5 ton a. C. It was seperated with single...

My consumer no.[protected]& customer id:[protected] under cesc, south regional office, 6 mandeville gardens, kolkata-19. As per your records of current months consumption since units consumed in november2016 : 161, december2016 :130, january2017:136, february2017:172, march2017:125 only. Hence we paid in last bill rs.810.00.
How as it is reported in the sms received on 14.05.2017 electricity bill for 04/17 becomes rs.2540 (Net) i....

This is to inform u that a sum of money 5220 has been deducted from my account on 14th march 2017 and the payment status is showing to be failed...
My customer id is -[protected]
Bill no- [protected]
The payment was being processed through paytm gateway on cesc official website by 'Quick Bill' pay option...
Plz look into the issue as earliest possible and refund my money so that I can pay my bill within the...

I Mukti Ranjan Banerjee cus. Id: [protected], beg to inform you that there was some problem regarding meter reading (old types) and for that reason I switched off my meter and consume energy from Saptarshi Banerjee’s meter cust. id: [protected].

Regarding the problem I went to your Serampore office then Howrah office on 1-dec-2016 docket no:[protected] with my meter photo.

The problem could not be solved, I was...

You are requested to kindly arrange to maintain the safe distance of said lp live wire, which is dangerous to life during maintenance work. During installation i have objected verbally, but they does not taken my view. Now, i am unable to do white washing or any type of plumbing work.

Please do the needful and arrange to rectify and maintain the safe distance for maintenance work of my house.

Yours faithfullybr...

Dear sir,

While receiving the bill for april 2017 of the above consumer no having customer id [protected],

It has obseved that ;

1. Unit consumed is 217 which has found to be unusual in last 10 years.

2. Replaced meter no 7024227 shows unit 17 which is however moderate.

3. Indication of last meter reading 8685 is on too high side.

In view of above...

Sir, please send my consumer number of newly allocated re - connection (Meter already installed, under (Cesc) of house of monidipa chakraborty, address - a 02/804, bengal ambuja, condeville, panch sayar, behind peerless hospital, em bypass in the month ofjanuary'17, new meter is installed by cesc in my house but till date i am unable to pay electric bill. So it is requested, please sent my consumer number, so that i can make payment to cesc...

My consumer Id no. [protected] and I used to pay my regular electricity bill by advance payment in lamp sum amount. By seeing the last monthly bill of April 2017, I felt to make some more advance to my account to avoid any default on my part. Accordingly I tendered a Rs 20000.00 cheque on 02/05/2017 at your Kamarhati cash counter along with the last bill of April 2017. The concerned person at 'May I Help You " counter refused to accept the...

I was trying to make my electricity payment of inr.800 through sbi mastercard debit card today (01.05.2017) evening. My consumer no. [protected] and my customer id is [protected]. After entering all the card details when i clicked the 'pay now' button, it shows that the payment is under process inspite of giving me the payment receipt of the same. The windows also suggested me not to go back and refresh the page. The also said that the payment...

Correction of cesc billing address:

Dear sir,
I request your good-self to rectify my name and address in your records as cesc billing address as mentioned below:
My consumer no.

Mr. Prasanta patra

My old address: 12/2 bibibagan lane salkia howrah

My correct address: 12/2 hrishikesh ghosh lane salkia howrah

Please rectify my name and address in your...

I have emailed cesc on 17apr2017 about the issue that i am unable to register for online account.
Customer id :[protected] email mobile and dob change
Actually when i tried i see someone else has already registered on my meter with his name and mobile phone.
This is my new flat and i am now thinking that cesc may have mapped incorrect meter to my account or there is some issue there.
As i don't stay in kolkata...

Sir/madam,
On 29/04/17 i tried to pay the bill from cesc online website against my consumer no:-[protected] (Customer id:-[protected]). I used paytm online payment gateway to clear my monthly bill of rs 1410. After 1-2 minutes the transaction failed and money was debited from my account but my monthly bill was not cleared.
Hereby i request the concern authority to please help me in getting my money refunded.
Thanks &...

Consumer no - [protected]
Name - ratna mondal biswas
March'17 billing amount - 3220
Total unit - 383

I am a lower middle class person, there have 3 bed room, tube, cfl, 5 no. Of fan, freez, micro-wave which is only use at night for 5 to 7 mins in a day, there have a washing machine which is use only every sunday for 20 mins. Me and my wife both are working persons. Whole day our house fully vacant except...