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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
316
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 59

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D
Dinesh check Paul
from Chennai, Tamil Nadu
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High electric bill instead of very low use

High electricity bill
I have been charged an amount of rs 760 for units 118 for the month of may 2017 against the consumer no:- [protected] bill no [protected]

I am simply clueless about this. I believe the meter reading each not done properly

Kindly resolve this.

Regards,
Sri dinesh check paul
40/2 old nimta road
Lp 40/21
Kolkata 700056
Lp.15/8/3...
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S
Shouvik Mitra
from Samastipur, Bihar
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Wrong or inappropriate bill reading

Address:Kolkata, West Bengal, 700082
Website:cesc.co.in

Dear sir,
My consumer no. Is [protected]
I received my elictric bill for the month of may on 10th of june.
It shows consumption of 164 units.
Now let me tell u what are the appliances in my house. Its a 1 bhk flat having 5x9w lights. Which are on for 4 hours on an average everyday. And 2 fans. With same rate of consumption.
No air conditioners.
1 electric kettle which is used everyday for 5 mins....
+2 photos
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V
Viksh Singh
from Chakia, Bihar
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Payment done but not credited

Address:Kolkata, West Bengal, 700060
Website:Cesc

Consumer no.[protected] unique id [protected] bill idz005171 payment date..03/06/2017 amount..1040 by axis bank debit card transation no[protected] but in the next bill cesc given disconnection notice without updating my payment. It is very harashing to me.10 days already pass why your sistem is not updating my payment. Please rectify as soon as possible. Regards bikash singh flat 2c 5/1 dr. K. D mukherjee road kol-60...
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S
Sanjoy RC
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank account but bill not paid

Address:Kolkata, West Bengal, 700108
Website:www.cesc.co.in

I was paying my monthly bill of may'17. The transaction was being processed but then the browser showed that server timed out. I got a message that rs. Xxxx has been deducted from my account regarding cesc. The next time i checked in to cesc, it is not showing the latest bill that i paid now. I think that the bill is not paid but the money has been deducted. Please help.
Customer name-sanjoy roy chowdhury
Email id-sanjoy. [protected]@gmail.combr...
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P
Payal Nayak Gupta
from Kolkata, West Bengal
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Meter kept forcefully and is used by one without my permission

Address:700023
Website:[email protected]

Sir i sunil ke gupta residing 13e munshigung road khidderpore kolkata 23 have a meter in this premises consumer no [protected] but my elder sister has padlocked my meter forcefully. She is supplying electricity to others without my permission. She is renting my meter without my permission and has stopped the electric supply of my room from 4 days. I have lodged a gd at watgunge ps and has complained cesc several times but there is no action....
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Address:Kolkata, West Bengal, 700028
Website:www.cesc.co.in

Dear sir,
I, debyuti bhadra (Cesc customer id: [protected], consumer no. [protected]), address - 31/1, manujendra dutta road, kolkata 700028, would like to raise complain for my new faulty meter. It is behaving abnormal/faulty after replacement on april by cesc. This month we have received bill ([protected]) rs.2670 for meter unit 333. Which is totally impossible for our current utilization. I have attached screenshot of last...
+3 photos
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D
DrSunil Kumar Roy
from Kolkata, West Bengal
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Disconnect metre or disconnected to line

Address:Kolkata, West Bengal, 700074

Dear sir
I would inform about that my flat was saled on may, 2015. Add :277/1 p. S. Road, dumdum, kolkata 74.
Consumer no. [protected]
Consumer i'd : [protected]
But send me continued ebill. Please stop sending this information. Why purchased person not converted by name. Follwing to him.
Please disconnect the line. Or step any which is perfect in fact. Because i have no consumed this metre.
Thanking...
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DrSunil Kumar Roy
from Kolkata, West Bengal
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Request to disconnect electric line.

Address:Kolkata, West Bengal, 700074

Dear sir
I would inform about that my flat was saled on may, 2015. Add :277/1 p. S. Road, dumdum, kolkata 74.
Consumer no. [protected]
Consumer i'd : [protected]
But send me continued ebill. Please stop sending this information. Why purchased person not converted by name. Follwing to him.
Please disconnect the line. Or step any which is perfect in fact. Because i have no consumed this metre.
Thanking...
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P
Partha700
from Kolkata, West Bengal
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Dispute in online payment process

Address:Kolkata, West Bengal, 700061
Website:cesc.co.in

Consumer no: [protected]
Customer id: [protected]

This is partha pratim hazra. I have made an online bill payment on 5th of june, 2017 worth rs. 570, but i didn't get any payment receipt due to some error during generating payment receipt.

Now cesc authorities are saying that they have not get any such payment.

I have talked to senior official in this matter and they advised me to send mail...
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S
sinha piyali
from Chennai, Tamil Nadu
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High electricity bill 2912721704505179.

Address:700015
Website:CESC

Dear sir/madam,
I would like to ventilate my grievences through this letter. My consumer id is [protected] and my consumer number is [protected]. This complain is regarding my high bill no [protected].
This is to bring you notice that since last 3-4 months i am receiving very high electricity bill from cesc kolkata. Actually i am using this connection since last november 2016. But electricity bills are coming approximately...
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S
Sunnynaren
from Bengaluru, Karnataka
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Low voltage problem

Address:Kolkata, West Bengal, 700074
Website:www.cesc.co.in

Dear sir,
After repeated complain with no solution i am writing this mail. My consumer id is [protected].
We r facing a low voltage problem in our area only at night, we count use our ac, i had also visited the regional office, they said they count solve the problem without rain, i have to wait a few days till the rainfall arrives. As i also khow the electricity bill will incrise if we run appliances in low voltage, and it...
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S
Soumi Sengupta
from Kolkata, West Bengal
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High power fluctuation consumer no. 63000764787

Address:Hooghly, West Bengal, 712232

This is our nightmare to spent a complete day such a power fluctuation in my area.ac's, fan's are not at all working day or night. I have 2 senior citizens and one child in my house. Several call also has been logged to resolve this almost one month old issue. It is quite unbearable to stay without fan or ac. It is absolutely not expected from cesc. Need an immediate solution....
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Address:700137

Due to single phase supply to my electric post, we are facing high voltage fluctuation. We can't run any electronic appliances.ac is not working and fan is also not running at full speed. 3 phase supply is provided to the immediate nearby lamp post but in my lamp post there is single phase supply. Several complaint docketed but still no action is taken by cesc representative.
My consumer no - [protected]
Customer id-[protected]br...
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S
Subhajitdasbhaumik
from Kolkata, West Bengal
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Delay in replacement of faulty meter by CESC

Address:Kolkata, West Bengal, 700047

I have registered several complains under Customer ID: [protected] regarding the tripping of main meter over use of regular appliances but have failed to get a satisfactory service from CESC. The follow-up men from have visited and have acknowledged the fault of the meter and have also registered a replacement of the said meter. But until now, there has been any further progress and the meter hasn't been replaced leading to massive problems...
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S
Sugam Mahatma
from Gonda, Uttar Pradesh
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Irregularity in supplying electricity

Address:Bikaner, Rajasthan, 334001

Last month CESC secures power distribution franchise in Bikaner, but they are very irregular after coming CESC in Bikaner we see more power cuts and there are fluctuation of voltage, it's 12:26 here and my fan is not spinning because of low voltage we are suffering so much because of this company. Please see in this matter as soon as possible. Thanku You...
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B
Bidhubhusan SAHA
from Kolkata, West Bengal
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Replacement of meter box and wire connected from meter to main switch

Address:700084

We are customer of cesc limited of regional office at south regional
6 mandeville gardens kol-19 of customer id no, s [protected], [protected] & [protected] lp no -186/7 of address 10 ganguly bagan east road kol-84.

The wires connecting the meter to mainswitch are jointed severlally made of alliminium &also brunt. The wires are hanging dangerously. Our electrician instructed us to change the wires into a single wire...
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K
Kbhatt
from Gopalpur, Odisha
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Voltage Fluctuation

Address:Kolkata, West Bengal, 700063
Website:www.cesc.co.in.

I am the resident of daspara road, (Behind falguni sangha club to santashree pally) thakurpukur, kolkata-700063 consumer no. [protected] are suffering massive voltage fluctuation from past few years, in regard to many complain has registered to over telephone & by written to cesc authority but till now no action taken by cesc, peoples of my area are anxious for their electronic & electrical gadgets and losing their forbearance.
Regarding...
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J
Joysurya Dutta
from Kolkata, West Bengal
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Very irregular voltage supply.voltage fluctuation

Address:Kolkata, West Bengal, 700039
Website:www.cesc.co.in

For the past three days in my area, i'm facing a terrible dread as my current supply is very very bad and it is terribly demeaning the customer care side of cesc. You should know that i have complained 10 times and each time i was told that there is no report of irregular service from my area, bediadanga 2nd lane, kolkata 700039. You must know that i have written this mail from my dekstop and in complete darkness. Shame on you and your service....
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J
Jayanta Kumar09
from Bahula, West Bengal
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Power fluctuation

Address:Kolkata, West Bengal, 700 035

We are facing problems. Every night starting from 11.30 p. M. To till 3.00 a. M. There are power fluctuation. My consumer no. [protected] and lp 48/9/3, kolkata 700 035. We are suffering a lot. My ac units every 10 minutes interval disconnected due to power fluctuation. For last 2 months we are unable to sleep properly. This incidents happen only in summer. Please do the needful at your end.

Thanks in anticipation....
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J
Jazzy24
from Kolkata, West Bengal
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Daily power cuts for five to six hours

Address:Kolkata, West Bengal, 700024
Website:India consumer Complaints

Customer id :[protected]
We are plagued by massive power cuts for five to six hours on a daily basis which was not the case during last summer. Power goes out in the middle of the night in this intense weather leaving everyone awake at night too. What is even worse is that only a portion of the Rameshwarpur Road, Garden Reach locality faces this massive power cut while the rest has no power cut issues as such. Despite repeated attempts...
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