Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

I have paid my Electric Bill through Paytm gateway from United Bank of India. Transaction ID is [protected]/[protected] shown that the payment made successfully but till date I have not receive the confirmation receipts and the payment of the bill status is unpaid.

My Email ID [protected]@hotmail.com

My Telephone No.[protected]

Kindly look in to the matter.

Thanks & Regards, br...

I have applied on line for new connection on 12.04.2016 against MR No. 16/05186/16 but till today no one has visited for inspection inspite of two visit date on 14.4 and 26.4 with reason best known to you.

This has happened 2nd time within a year. I don't receive any response on telephonic enquiry to the office of District Engineer because no one picks up the phone.

If your on line system does work properly...

I have submitted a request for changing the name of consumer in the electric bill accordingly . But CESC mailed me that the filling of for A1 and A3 is not correct but they have not informed which is incorrect, they are not even allowing me to submit a fresh application please help. My consumer no is [protected]. My mail id is, [protected]@gmail.com....

I have made a payment of RS 1170 to cesc, kolkata through SBI netbanking on 25/04/16 at 10.40 am . Transaction referrence no IG0BWKKQZ1 and the payment was successful. However, though my account has been debited the amount, Billdesk is yet to forward the same to the company or cesc is yet to acknowledge the reciept. My consumer no is [protected] and customer ID IS [protected]...

I, Subhasish saha, Customer ID - [protected], Consumer no [protected] logged a complain with CESC on 06.04.20196, Docket no 3166246 to remove the branches of coconut tree which are causing Flashing regularly. Moreover during "Kalbaishakhi' it increases to high altitude & these may cause loss of Human- Life --, I am afraid.
Moreover another complain was logged with them over their help line Docket no being [protected] on 22.04.2016....

I, rajasekharan nair having consumer no.[protected], lp-220/6/8/2/1, residing at l-34/2, sarsuna housing estate, kolkata - 700061. I am facing low voltage problem. The problem becomes more crucial in the night. I am having 1 tone air conditioner installed with due permission from cesc but i could not use the same due to very low voltage. My neighbour also facing the same problem. You are requested to look into the matter and do the needful...

Consumer I'd [protected] .Complained lodged regarding flactuation of voltage 15 days back till date it has not been resolved .It's a shame we are staying in such a city where we are paying the highest unit for electricity .This is the service we are getting its really a shame....

I, Samudra Prosad Banik (Customer ID [protected]) reside at 29/29 Kendua Main Road, Kolkata 7000084 with nearest LP No.143/9/4/2. We are having an incessantly low voltage supply along with high voltage fluctuation at our flat since last summer. The problem becomes even more acute in the night hours. We are having one 1.5 ton air-conditioner installed (with due permission from cesc) and we cannot risk running the machine due to the extreme...

I made 2 cesc bill pay of rs 1490 consumer no: [removed] customer id: [removed] bill no: [protected]

And rs 130 consumer no: [removed] customer id: [removed] bill no. [protected]

From cesc site through netbanking via paytm gateway .

Rs 1490 got debited from my bank but cesc not generated payment receipt as cesc didnt receive the payment confirmation from the payment gateway .
br...

Dear sir/madam,
This is in reference to the above cited subject, i would like to state that its almost 03 years i have paid the extra load charges to cesc ltd before taking my 1.5 airconditioner but till date there is no update and every year during summer i face the power fluctuations heavily whenever i switch on the ac. I have instances of ac getting damaged and other short circuit issues related to negligence of cesc ltd.
br...

Abnormally low voltage after 10 pm which stops the smooth working of most electrical appliances.Inspite of the company taking extra money as additional security deposit for air conditioner operating permission the service is very poor.Air conditioner stops working most of the time due to low voltage and creates inconvenience.
Please do the needful as u r charging extra money for that service and still defying it...

Kindly check the meter properly as they may have done something with meter box.
The consumer no is [protected].

The consumer may steal the electricity as the bill amount is very less.

Kindly check their meter thoroughly.

It will be helpful for your company also....

Yesterday i inform them that all meter related issue was repair, they told me today the team from cesc will come and install the meter, but still no one arrived...

Dear sir,

I have a domestic meter in the name of sri kashi nath shaw address: 1/e chalta bagan lane. Kolkata- 700006 . I am a senior citizen aged 86 years old. I come here to know that from february onwards the meter name has been changed to mr. Abhishek jaiswal without the consent of sri. Kashi nath shaw, who is the owner of the meter. How, it is possible without my authentication they have changed the meter name. I didn't...

Hello, this is rajdeep majumder, a customer of cesc residing at 46/2/9 kazi para road, kolkata 34, facing a new problem of abnormal low voltage due which electronic household items are failing to operate and many other anciliary problems arising out of this. on contacting the cesc helpline though the complain redressed for the time being but on the very next evening the same problem arising and is persistent till now. most of the time the...

I just called at cesc and mr sk das received the call & i was lodging the complaint that it has been very long that there is no power & to this he asked how long! I said 30 mins, to this he replied arrongantly that 30 mins is not very long & he just denied that call at 1912 and complain there. Is this the way one talk to the customer. I called from 53 block-d new alipore on 10.4.16 at arnd 10.40 pm...

Just know i again call to the cesc customer care they said now it's not possible to work, monday you go to the cesc ltd office and give complaint there they will short out your issue.
See from today means saturday 11am there is no electricity and they are saying to go office on monday
That clearly means 3 days we have to suffer with no light and electric
Dear sir please take nessesary action against cesc ltd. Because...

From 11 am there is no electric supply
I called more than 10 times but they didn't come for checking the problem
We are suffering from 11 am and till yet no one come from cesc office
I called in customer care 10 times but they only said yes sir we are taking complaint against your issue
We will solve your issue very shortly
See from 13 hrs they have given 3 docket number but still no one came
...

To 4th apr ‘16
The district engineer
Cesc ltd, kamarhati office
Bt road, belghoria

Sub : fault not rectified as promised from the de and misbehavior on your part and that of your
Emergency support staff

This is to bring to your notice the following :

A) there was disruption in power supply in my house on 30/3/16 and i informed through the helpline numberbr...

Net Amount(Rs.):320.00
(Rounded off to the Lower Multiple of Rs 10/-)
Customer Id : [protected] Net Amount for online payment (Rs.):310.00
Billing Month : 02/16 Due Date : 31/03/16

After making e-payment of the said amount on the due date I have yet to receive the e-receipt. Actually after the payment in the the normal course the receipt is generated soon after, but this time it got stuck. BILL_CESC_REF...