Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

My consumer number is [protected]. I made a payment of Rs 934.56 to CESC on 16/09/2015 using SBI Bank Net Banking. The amount was debited from my account but no transaction slip/receipt was generated. Please send my transaction receipt to my email ID ([protected]@gmail.com) as soon as possible. Otherwise please reverse the transaction so that the funds are credited back into my account....

Consumer no:[protected], Customer Id [protected]..This is to inform you that for the month of august the amount of the electricity bill was huge i.e Rs 1890, the unit count was 290 units .Which was on an average of 167, 154, 178, 130 and 40 respectively for the last 5 months.I think the meter was wrongly read for the month. Pl z look into the matter and adjust the bill in the next month. Hoping for your kind cooperation . Regards, Iva...

Consumer No. [protected] It seems there has been some error or mistake in taking metre reading as our bill amount is Rs. 6970 for the month of August ' 2015 (896 units). This cannot be correct as there has never been such high consumption ever. We do not even have Air conditioner. Also, last 2 months consumption units had been 72 and 99 respectively. Unless this complaint is resolved payment will not be made. Bill no. [protected] Name:...

Please be informed I have paid the bill for Jul'15 and Aug'15 month i.e. 170 Rs. on 9th Sep'15 but still not received the receipt from CESC. My details are as follows Consumer No :- [protected] Consumer ID:- [protected] Consumer Name :- SRI PRANAB CHAKRABORTY The bill and receipt from my online banking is attached for reference....

This is to inform you that my electricity bill for July 2015(NAME--MD HELALUDDIN HAIDER, ADDRESS--11/B ANJUMAN ROAD KOLKATA 700014, CUSTOMER ID-[protected], BILL NO- [protected]) is Rs 4430 and total unit 513. But no checking of meter was done on be half of you for this month and even today the meter does't show that such a huge unit has been consumed.This bill is unexeptedly high because I don't have AC or anything that consume so...

I have submitted electricity bill of july 2015 amounting of rupees 630 via online payment gateway bearing the Customerid - [protected] and Consumer id - [protected], unfortunately there was no response from your side to inform whether my payment was successful or not but the same amount was deducted from my bank account (Account Number - [protected] ), in spite of that a error message was generated stating "Receipt not received"....

The last complaint docket no. # 21544575 I reported Meter reading: Previous 4092, Reading as on 24/08 - 4241 Units consumed: 149 units The original incorrect bill that I received showed consumption of 396 units as on 07/Aug15 Could you please send me a revised bill for 149units as on 24th Aug15 at the earliest ?? Regards...

Hello CESC, Meter reader not use to come for meter reading in my home in every month. As a result we need to go manually in CESC office to note down meter reading to generate every month bill. Issue is that meter reader not use to come then CESC makes average bill and send accordingly. MY consumer no is [protected] and my address is 8/6, Roy Para Road, P.O. Sinthee, Kolkata: 700050...

I paid my cesc electricity bill for july 2015 through net banking of bank of india on 17th august, 2015 - my account was debited but cesc ltd. has not received the amount and hence they have not given any receipt to me. I am herewith attaching the copy of cyber receipt of my payment . please arrange to refund me the amount I have paid at your earliest. thanking you, yours sincerely, debjani das mobile no.-[protected] e-mail:- [protected]@gmail.com...

I went to harish mukherjee branch, machine wasnt working for last few days, i asked the guy sitting inside office to gv me a duplicate bill, he said machine isnt working, i[censored] dont have bill we cant tale money, if machine is nt working its there work to gv us a copy bill, feeling frustated from cesc...

Hi, my Consumer no. is [protected] /Consumer id. [protected] This is with reference to my June & July'15 electricity bill. The electricity bill for the month of July'15, is Rs 5790. This is much higher them what I have been paying in last 5 years to CESC for a monthly bill. My average electricity consumption is approx. 270 units, hence such charges are beyond comprehension. I had a similar experience with the June'15 Billing, where...

I have submitted my request to district engineer south west kolkata taratola for shifting the ground attachment support wire of electric pole no. 67/9 situated on binova bhave road( sil thakurbari road) in front of premises no. 79b binova bhave road( 21 no. Sil takurbari road) applied by rinki chanda dated 27.12.2014 vide docket no.[protected], reg. Complaint no. Cc/02/01666/14. Requested to look into the matter and do need full action...

I, Mrs Arati Sen Gupta- Consumer No - [protected], LP NO-93/1, had received one green bill (for the month of July 2015), where NOTICE OF DISCONNECTION served towards negligence shown for non-payment of electricity bill for the month of May 2015. To avoid further inconvenience I had paid Rs 3810.00(Electricity Bill for the Month of July 2015) on dtd 12th August 2015 to your 6, Mandeville Garden Branch. So far my knowledge concern as a responsible...

I have been receiving high bill for my flat against Consumer No. [protected] and Customer ID [protected] from the day 1 (installed in 2013-14) of my installation.
I have earlier requested to CESC for checking the meter thoroughly, but nothing has been done till date....

Meter no.4523109 Consumer no.[protected] Cust ID [protected] Bill for the month of May.15--3650/= June.15--3730/= July.[protected]/= Kindly look into the matter & arrange to refund the excess amount as the bills are paid through ECS auto payment...

Meter no.3652482 Consumer no.[protected] Cust ID [protected] Electricity Bill for July 2015 is exorbitant high as Rs.4650/= with regard to the previous months 'bill as Rs.1570/= Kindly arrange to look into the matter and refund the excess amount...

It is very disappointing that CESC people asking people to sign an aggreement of no objection, they want the electrcity supply to shut down during weekdays from 11am to 4pm. It seems people and business people like us should close down our operations??? They should work at night or during weekends. It is highly disappointing from their end to even for these. The reason we get for this is, "we cant work on sunday, we need holiday." I mean...

I had made an online payment of my electric bill using SBI online banking of Rs 394.56 and the said amount has been deducted from my account but my CESE bill was not paid . Transaction was done using Billdesk. I tried to pay the bill again. So in turn my bill amount was deducted twice from my account.

Account number [protected]
Transaction date 14/08/2015
Transaction amount 394.56 + 394.56 ( I tried to make payment...

Please note my customer ID : [protected] . Undersigned have received billing information through mobile SMS for the month of July 15 . Last three month our electric bill average 4000/- which is really impossible . I hope it seems to be your meter verification / reading taken are abnormal or may meter get malfunction . Request you to stop delivery my current bill and recheck the same thoroughly ....

Consumer No. [protected] Consumer Name: anil shaw & mahattam shaw Bill for june 2015 has been paid today i.e. 4/8/2015 through online payment but I did not get any receipt. Cant find a helpline number for the same to address my issue. Due date is 5/08/2015 Don't know if bill paid or not and amount is debited from my account. Please help at the earliest....