Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

This is to draw your kind attention that today I have got the electricity bill in the name of Shreya Gautam BL-B, 5 Despran Sasmal Road Kol-700108, and for the 3rd time in a row we are getting abnormal electricity bill (7500/= near about per month which is increasing per month last bill was of Rs 23000/= clubbed together) which is not at all possible with 10-12 tubelights, 4 fans, 3 computers and 1 inverter. We had also made a complaint to...

I have paid February, 2016 bill of amount Rs.260/- through Paytm Gateway. In Paytm status shown as successful and receipt also has been generated. But then we receive a sms from CESC declaring payment not done and bank to be contacted. But from bank I also receive a sms which says that the said amount is deducted successfully.My transaction detail is as follows:
From Paytm:
Transaction receipt
Order no: #[protected]br...

I have paid February, 2016 bill of amount Rs.1090/- through Paytm Gateway. In Paytm status shown as successful and receipt also has been generated. But then we receive a sms from CESC declaring payment not done and bank to be contacted. But from bank I also receive a sms which says that the said amount is deducted successfully.My transaction detail is as follows:
From Paytm:
Transaction receipt
Order no: #[protected]br...

I have not yet received bill for feb 16 sent by EDCON courier on 11.3.16. CON NO [protected] fvg Subrat Kumar Kundu. pl note it is a new connection and for the first time bill has been raised. Address : Panchsheel vatika
flat no H, Floor 3, Block 3,
BH/ 25 M B Road, By the side of
Birati Big Bazar, Birati, Kolkata
700051.
request you to send the bill on priority basis.
regards
subrat kumar...

I've already deposited bill amt of Rs 530 for cons no [protected] & another amt of Rs 780 for cons no [protected] on 14/0/2016. Though your system generated a confirmation of your company's receiving. But 3 sms came as the non-receipt of bill amt Rs 780. Kindle let me know the amt has been deposited or not as early as possible. Mob No : [protected]....

Sir,

This is to bring to your notice and also to place on record a very peculiar situation I am to face due to the apathy of your service engineers.

Some days back, I had lodged a complaint, docket no. [protected] when the wires connecting my meter to my main switch broke.

Since then, I have had my meter replaced on installing an air conditioner. Both sets of engineers have advised me to have the...

I have already paid CESC Bill for the month of January 2016 amounting Rs. 150.00 by online sbi. But I have not yet got acknowledge slip till today. Kindly send my bill payment acknowledge slip in my e-mail id: [protected]@gmail.com....

I have made a payment of Ra's 530/ through ICICI Bank on 29.02.16 that is already debited from my accounts but I am yet to receive the CESC receipt. My Consumer Number is [protected] and my Consumer ID is [protected]. Please resolve this issue at the earliest.

Mayukh Banerjee

Email : [protected]@rediffmail.com...

Sir. I have applied for new meter. My ref no is 05/05169/16. Enquiry was done on 26/02/16.but no further information is given by cesc.panihati regional office....

My new meter enquiry done on 26/02/16.ref no.5/05169/16.bt nomore response given me by cesc yet.please look after about my problem....

I, Sabyasachi Majumder with CESC consumer nos [protected] want to change my billing address to Amrapali Point, Flat 4A, 59F Bosepukur Road, Kolkata -700042. Also note that I am no longer in C/O Mr D.B.Ghosh....

The Chief Commercial Manager, CESC, South Regional Office,
6, Mandeville Gardens, Kolkata – 700 019.
Sub: Con. #.[protected].
Dear Sir,
We are out of station for the last six months, and will be for a few more months.
The electricity meters are inside the Land lady’s premises. She is also out of station.
We have received high power consumption bill. This is putting a strain on our meager...

Sir,
I make payment of bills of the following consumer nos :-
( a ) [protected]
( b ) [protected]

While I have received the bill with consumer no [protected], the other has one been received online .

Please send the bills online hereafter every month to enable me to pay online immediately .

Faithfully,

Hirak S Sen
Mr...

Dear Sir/Madam,
please take action as early as possible and inform me what is the status ?
I have my bank statement and mob sms confirmation also that payment done successfully.

Docket no 3163321


Regards,
Narayan DebGupta


[protected] Forwarded message[protected]
From: NARAYAN DEV GUPTA
Date: Mon, Feb 22, 2016 at 11:07 PM
Subject: January'16...

Consumer no is [protected] and [protected]. I paid the january2016 bill through online from my debit card on 12.02.2016 at 12.40am. But EBILLs are not generated . But i received message from my bank that Rs 850 and 940 were spent from debit card . tried to contact helpline no but could not reach them. So please send the e receipt of my january cesc bills in my mail [protected]@gmail.com. Thanks a lot . Please help me ......

I tried to pay my electric bill and paid 580 INR for December bill. This time also money was deducted and payment from my SBI account was shown successful. But then browser showed some error. I again checked but found that receipt of payment is not given in cesc website. It again gives the option to pay bill instead of receipt when I entered my consumer Id. Details of transaction:
SBI Branch: Indian Institute of Science
Reference...

My customer ID is [protected]. I had paid bill amount for Rs.720/- on 05/02/2016 thorugh Billdesk. The said amount has been devited from my SBI Bnk amount vide Ref No.IG08LCNBY6. But the payment is not reflected in your portal. Billdesk is not attending my talephone thanks to their callous attitude.towards customer.
Please look into the matter immediately.

sanjay mukhopaddhyay
M no.[protected]...

For last 3 months I am getting very less amount of bill comparing last year.I wonder if any thing is happening as I get meter reading mails every month.I don't want any unneccesay huge amount in near future as I don't have time to visit CESC.Please intervene.
Rgds
Diganta [protected]...

I have paid online my CESC BILL through Bill Desk as per details given below:

Transaction Date" Value Description Debit
Date
[protected]:24 27-Jan-16 BILLDSK-ECNB[protected]-BILLDSK 280
"
CESC has confirmed non receipt of payment. Please check and reverse credit to my account if not credited to CESC yet....

Dear Sir
Ref: Consumer Number : [protected]
Customer Id : [protected]
Consumer Name - Manob Deb
Sub: Correction of address

I Mr. MANOB DEB request you to make correction to my address in your records as mentioned below:-

CORRECT NAME AND ADDRESS:
MANOB DEB
FLAT NO. D - 402,
Greenleaf Apartment,
Sahapara, Raghunathpur,
Kolkata,
PIN -700059br...