Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

It is very disappointing that CESC people asking people to sign an aggreement of no objection, they want the electrcity supply to shut down during weekdays from 11am to 4pm. It seems people and business people like us should close down our operations??? They should work at night or during weekends. It is highly disappointing from their end to even for these. The reason we get for this is, "we cant work on sunday, we need holiday." I mean this is ridiculous. I hope we see our goverment officials take some sensible decision.

I had made an online payment of my electric bill using SBI online banking of Rs 394.56 and the said amount has been deducted from my account but my CESE bill was not paid . Transaction was done using Billdesk. I tried to pay the bill again. So in turn my bill amount was deducted twice from my account.

Account number [protected]
Transaction date 14/08/2015
Transaction amount 394.56 + 394.56 ( I tried to make payment twice.)

Branch: Indian Institute of Science
Consumer Id: [protected]
Consumer no: [protected]

1st transaction details:
Reference no: IG0AMIAXA5
Bill_CESC_Ref: DSBI[protected]
reference mentioned in online banking statement: DSBI[protected]IG0AMIAXA5 TRANSFER TO[protected]
Time: 11:10 a.m.

2nd transaction details:
Reference no: IG0AMICBN1
Bill_CESC_Ref: DSBI[protected]
reference mentioned in online banking statement: DSBI[protected]IG0AMICBN1 TRANSFER TO[protected]
Time: 11:14 a.m.
Kindly repay me my money.

Please note my customer ID : [protected] . Undersigned have received billing information through mobile SMS for the month of July 15 . Last three month our electric bill average 4000/- which is really impossible . I hope it seems to be your meter verification / reading taken are abnormal or may meter get malfunction . Request you to stop delivery my current bill and recheck the same thoroughly .

Consumer No. [protected] Consumer Name: anil shaw & mahattam shaw Bill for june 2015 has been paid today i.e. 4/8/2015 through online payment but I did not get any receipt. Cant find a helpline number for the same to address my issue. Due date is 5/08/2015 Don't know if bill paid or not and amount is debited from my account. Please help at the earliest.

Sir/Madam, I am SOMNATH SAHA, CONSUMER NUMBER is: [protected], CUSTOMER ID is [protected] in the month of JULY my electric bill is about RS, 2040. which is very high as per my usage.PRESENT METER READING is not mentioned there. It is only mentioned have been charged for 295 units where, I consumed 120 units. I faced the same problem last year in june & july months bill.I did not complain that time . You are requested to generate a new bill of 120 units and send it to [protected]@gmail.com . I would be highly obliged to you if you accept my proposal. Your’s faithfully SOMNATH SAHA CONSUMER NUMBER is: [protected] CUSTOMER ID is [protected]

I am not receiving my Electricity bill regularly and in time However my postal address is correctly registered with CESC. I paid my all Electric bills within Time Frame ( upto June 2015) My Electric bill for May 2015 is not received till date. I am also unable to download my bill for May 2015 . Kindly arrange to send my bill for May 2015 to my Postal address (My Consumer No is [protected] and my Consumer Id is [protected])

Consumer No. [protected], Customer Id : [protected], Bill no. [protected] Consumer Name: Mr. Tapan Kumar Sarkar Bill for June'14 has been paid 28.07.2015 at 1944 hrs through online payment(debit card payment) but I did not get any receipt. Net amount of Rs. 560/- has been deducted from account and SMS received from bank but no SMS or mail correspondence or confirmation received from CESC. Please help.

Hi, I have paid the Electirc bill amount of 630 on 16/7/2015 for Billing Month : 06/15. Amount has been debited from my credit card instantly but still I now I have received the online payment receipt. Please provide the payment received to my registered email id ([protected]@gmail.com) immediately. Consumer Number : [protected] Customer Id : [protected] Billing Month : 06/15 Net Amount for online payment (Rs.):630.00 Thanks & Regards, S Bhowmik Mob:- [protected]

Date : 27. 07. 2015
Dear sir,
Ref: customer id : [protected]
Bill no. : [protected]

I have paid online rs. 1010. 00 for cesc (Calcutta electric supply company ltd) lt bill for june 20015, bill no : [protected] on 21. 07. 2015. The transaction reference issued by s b i is dsbi [protected]igoajung17. The amount of rs. 1010 has been transferred to the account no.[protected]. It is regrettable that the receipt of payment yet to be received. I would like to request you to look in to the matter and take suitable action at an earliest date.
Sanat kumar banerjee, consumer no. [protected]

This is inform you that payment has been taken 2 times from CESC while making online payment . My Consumer number is [protected] My Customer Id : [protected] I had first tried to make payment from Standard Chartered Bank where payment was done but payment page from CESC not came and i got replied that payment is not sucessful. Second time then i have made the payment from my SBI account and payment was accepted and got the receipt too But for my Standard Chartered account the amount which was deducted was not yet refunded and they said that Merchant has received the amount how come CESC is claming this amount when i have already made the payment from SBI pls kindly look after it and revert me.

Hi, I have made a payment through cesc portal on 24th july through Hdfc netbanking by selecting billdesk transactionID DHDF[protected].My Consumer No [protected] and customerID:[protected]. But Rs.2910 Money Deducted from Account but Payment Unsuccessful in Cesc. My name is faizan and Cesc Account is in my mother name Talat Yasmeen My Email Id faian.ahmed.[protected]@gmail.com/Phone : [protected] I need a refund

This is to Inform you that a very huge amount had been charged on my bill. The usages which i have consumed and the bill what i have received is to high(UNEXPECTED).if you go through the last few months o[censored]sages it will be very clear to every one. Therefore i must say CESC had charged wrong amount against by bill. TOTALLY FRAUD.NEED HELP AND SOLUTION MY DETAILS:- CONSUMER NUMBER:- [protected]. NAME:- SUBHAS KR DUTTA. CONTACT NUMBER- [protected]//[protected].

My consumer no : [protected] and customer id: [protected]. My name is Pritam Chaudhuri. I paid my electricity bill through online dated 24.07.2015, but have not received payment receipt for the month of June'15. My mobile no: [protected] and email ID: pritam.[protected]@gmail.com. Please help.

Having power cut for the last 4 hours which has made the life miserable for my two children and elderly parents. Please look into the matter and restore the service immediately. Consumer No [protected], customer id- [protected]. I also sent sms to CESC at 4.37pm and the service was restored at around 6.30pm almost after 7 hrs of the power cut. Please look into the matter as nowadays our life almost comes to a halt with a powercut as everything we use in our daily life depends on power.

Dear Sir/ Madam, I do Hereby Lodge a complaint against a huge Bill of Rs.20, 502.36/- for the month of May ' 2015. Therefore, I request you to investigate it and find out the truth about it. Ours is a Govt. Sponsored School. Thanking you Yours faithfully Consumer No: [protected] NITYA RANJAN BAGCHI. Bill No : [protected] Headmaster Dum Dum Kishore Bharati High School P-2/A, Motijheel Avenue, Kol-74 PH. No. :[protected]

I very much surprised to see my electricity bill which was o unit billed by you.This is impossible for 0 unit. My meter is running. This situation arrived for negligence of your meter reading man. for this reason next bill will be high slab rate. I am retired old man. Please take action and send correct bill for current month. My consumer no. [protected] and cust. ID [protected]. Pijush Kanti Dutta Mobile No. [protected] Land Line No. 26542344

Dear Sir/Madam, I have submitted online payment for Consumer Number : [protected] & Customer Id : [protected]. In that time shown a display "Payment Successful" & also SBI debit the amount Rs 570 against transaction ref no: IG0AJWTQE6. But till now not received any payment receipt. Kindly solve the issue & sent the relevant document as soon as possible. Here SBI account display attached for your ready reference. Regards, Satyajit Nandy

On 21.7.2015 I paid online my CESC bill of Rs 1, 780.00. (Consumer No.[protected];Cus ID [protected];Name: SIBNATH SENGUPTA;Add: 23G/5/3, Bade Raipur Rd, Jad 32 via UBI internet banking. The amount has been deducted from my bank account but CESC has not received the money yet.The cyber receipt of payment detail is given below
Transaction Date 21/07/2015
Transaction Amount INR 1, 780.00
Transaction Type DR
Transaction Description CESC /[protected]
Kindly let me know the status of the payment as early as possible.
Sibnath Sengupta

On 20.7.2015 morning I paid online my CESC bill of amount Rs. 5440, (CESC customer ID: [protected], Customer name: Sri Sunil Mukherjee, address: 45/4B, Manujendra Dutta Road, Kolkata-28) via Billdesk using SBI internet banking. The amount has been deducted from my bank account but unfortunately CESC has not received the money yet. As informed by bank, the transaction Ref No. is IGOAJOMAJ7 for Rs. 5440 on 20/07/2015, 12:00:02 hours. Kindly let me know the status of the payment as early as possible and do the needfull. The last date of my bill payment is 28/7/2015. Regards, Sunil Mukherjee

I would like to inform there is seriously something wrong going on as I found that my electricity bill is coming almost double for last 3 months from the general months through out the year. And after looking at the bill both side I found that there is a column on the back where 6 months consumption chart given of the current and last year. And I found that my last 2 months electric consumption is exactly the same as 2014. How it is possible? This proves there is something wrong in the electricity bill. Or the meter reading is not done properly. Looking for the solution as soon as possible. And feel free to contact immediately.