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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
316
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 74

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S
somnath55
from KOLKATA, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess bill

Address:Kolkata, West Bengal

Sir/Madam, I am SOMNATH SAHA, CONSUMER NUMBER is: [protected], CUSTOMER ID is [protected] in the month of JULY my electric bill is about RS, 2040. which is very high as per my usage.PRESENT METER READING is not mentioned there. It is only mentioned have been charged for 295 units where, I consumed 120 units. I faced the same problem last year in june & july months bill.I did not complain that time . You are requested to generate a new...
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Nikhilesh R Maitra
from Kolkata, West Bengal
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Not receiving Electric bill for May 2015

Address:Kolkata, West Bengal

I am not receiving my Electricity bill regularly and in time However my postal address is correctly registered with CESC. I paid my all Electric bills within Time Frame ( upto June 2015) My Electric bill for May 2015 is not received till date. I am also unable to download my bill for May 2015 . Kindly arrange to send my bill for May 2015 to my Postal address (My Consumer No is [protected] and my Consumer Id is [protected])...
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Tapan Kumar Sarkar 1
from Chennai, Tamil Nadu
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E-bill payment receipt not received

Address:Kolkata, West Bengal

Consumer No. [protected], Customer Id : [protected], Bill no. [protected] Consumer Name: Mr. Tapan Kumar Sarkar Bill for June'14 has been paid 28.07.2015 at 1944 hrs through online payment(debit card payment) but I did not get any receipt. Net amount of Rs. 560/- has been deducted from account and SMS received from bank but no SMS or mail correspondence or confirmation received from CESC. Please help....
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S
Sourav Bhowmik
from Kolkata, West Bengal
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Have not received Payment Receipt for this month

Address:Howrah, West Bengal

Hi, I have paid the Electirc bill amount of 630 on 16/7/2015 for Billing Month : 06/15. Amount has been debited from my credit card instantly but still I now I have received the online payment receipt. Please provide the payment received to my registered email id ([protected]@gmail.com) immediately. Consumer Number : [protected] Customer Id : [protected] Billing Month : 06/15 Net Amount for online payment (Rs.):630.00 Thanks...
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sanat kalindi
from Kolkata, West Bengal
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Bill paid online but receipt not received till date.

Address:Kolkata, West Bengal

Date : 27. 07. 2015
Dear sir,
Ref: customer id : [protected]
Bill no. : [protected]

I have paid online rs. 1010. 00 for cesc (Calcutta electric supply company ltd) lt bill for june 20015, bill no : [protected] on 21. 07. 2015. The transaction reference issued by s b i is dsbi [protected]igoajung17. The amount of rs. 1010 has been transferred to the account no.[protected]. It is regrettable...
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A
ankushsuppal
from Pune, Maharashtra
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Double Payment Taken By Cesc By Internet Banking

Address:Kolkata, West Bengal

This is inform you that payment has been taken 2 times from CESC while making online payment . My Consumer number is [protected] My Customer Id : [protected] I had first tried to make payment from Standard Chartered Bank where payment was done but payment page from CESC not came and i got replied that payment is not sucessful. Second time then i have made the payment from my SBI account and payment was accepted and got the receipt...
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F
faizan.ahmed.me
from Bengaluru, Karnataka
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Money Deducted but Payment Unsuccessful

Address:Kolkata, West Bengal

Hi, I have made a payment through cesc portal on 24th july through Hdfc netbanking by selecting billdesk transactionID DHDF[protected].My Consumer No [protected] and customerID:[protected]. But Rs.2910 Money Deducted from Account but Payment Unsuccessful in Cesc. My name is faizan and Cesc Account is in my mother name Talat Yasmeen My Email Id faian.ahmed.[protected]@gmail.com/Phone : [protected] I need a refund...
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D
debrajdatta
from Mumbai, Maharashtra
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Wrong amount charges

This is to Inform you that a very huge amount had been charged on my bill. The usages which i have consumed and the bill what i have received is to high(UNEXPECTED).if you go through the last few months o[censored]sages it will be very clear to every one. Therefore i must say CESC had charged wrong amount against by bill. TOTALLY FRAUD.NEED HELP AND SOLUTION MY DETAILS:- CONSUMER NUMBER:- [protected]. NAME:- SUBHAS KR DUTTA. CONTACT NUMBER-...
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P
pritam123
from Bengaluru, Karnataka
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Payment receipt not received for the month of June 15

Address:Kolkata, West Bengal

My consumer no : [protected] and customer id: [protected]. My name is Pritam Chaudhuri. I paid my electricity bill through online dated 24.07.2015, but have not received payment receipt for the month of June'15. My mobile no: [protected] and email ID: pritam.[protected]@gmail.com. Please help....
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S
swatisamaddar
from Mumbai, Maharashtra
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Powercut

Address:Kolkata, West Bengal

Having power cut for the last 4 hours which has made the life miserable for my two children and elderly parents. Please look into the matter and restore the service immediately. Consumer No [protected], customer id- [protected]. I also sent sms to CESC at 4.37pm and the service was restored at around 6.30pm almost after 7 hrs of the power cut. Please look into the matter as nowadays our life almost comes to a halt with a powercut as everything...
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D
ddkb1965
from Ranchi, Jharkhand
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Complaint against havoc Bill for the Month of May' 2015

Address:Kolkata, West Bengal

Dear Sir/ Madam, I do Hereby Lodge a complaint against a huge Bill of Rs.20, 502.36/- for the month of May ' 2015. Therefore, I request you to investigate it and find out the truth about it. Ours is a Govt. Sponsored School. Thanking you Yours faithfully Consumer No: [protected] NITYA RANJAN BAGCHI. Bill No : [protected] Headmaster Dum Dum Kishore Bharati High School P-2/A, Motijheel Avenue, Kol-74 PH. No. :[protected]...
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DEBASISH RAY
from Jalpaiguri, West Bengal
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My CESC meter was read by your man on 10.07.2014 but consume show o unit,

Address:Howrah, West Bengal

I very much surprised to see my electricity bill which was o unit billed by you.This is impossible for 0 unit. My meter is running. This situation arrived for negligence of your meter reading man. for this reason next bill will be high slab rate. I am retired old man. Please take action and send correct bill for current month. My consumer no. [protected] and cust. ID [protected]. Pijush Kanti Dutta Mobile No. [protected] Land Line No. 26542344...
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S
satyajitnandy
from Chennai, Tamil Nadu
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Payment Receipt not received

Address:Howrah, West Bengal

Dear Sir/Madam, I have submitted online payment for Consumer Number : [protected] & Customer Id : [protected]. In that time shown a display "Payment Successful" & also SBI debit the amount Rs 570 against transaction ref no: IG0AJWTQE6. But till now not received any payment receipt. Kindly solve the issue & sent the relevant document as soon as possible. Here SBI account display attached for your ready reference. Regards, Satyajit...
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S
sibnath sengupta
from Kovilpatti, Tamil Nadu
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Non of e-payment by CESC

Address:Kolkata, West Bengal

On 21.7.2015 I paid online my CESC bill of Rs 1, 780.00. (Consumer No.[protected];Cus ID [protected];Name: SIBNATH SENGUPTA;Add: 23G/5/3, Bade Raipur Rd, Jad 32 via UBI internet banking. The amount has been deducted from my bank account but CESC has not received the money yet.The cyber receipt of payment detail is given below
Transaction Date 21/07/2015
Transaction Amount INR 1, 780.00
Transaction Type DR
Transaction...
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A
anjali010
from Kolkata, West Bengal
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Receipt not received after online payment of CESC bill

Address:Kolkata, West Bengal

On 20.7.2015 morning I paid online my CESC bill of amount Rs. 5440, (CESC customer ID: [protected], Customer name: Sri Sunil Mukherjee, address: 45/4B, Manujendra Dutta Road, Kolkata-28) via Billdesk using SBI internet banking. The amount has been deducted from my bank account but unfortunately CESC has not received the money yet. As informed by bank, the transaction Ref No. is IGOAJOMAJ7 for Rs. 5440 on 20/07/2015, 12:00:02 hours. Kindly...
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A
avishek ganguly
from Kolkata, West Bengal
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Electric bill discrepancy, consumer no. 17023202000, customer id. 17000220474

Address:Kolkata, West Bengal

I would like to inform there is seriously something wrong going on as I found that my electricity bill is coming almost double for last 3 months from the general months through out the year. And after looking at the bill both side I found that there is a column on the back where 6 months consumption chart given of the current and last year. And I found that my last 2 months electric consumption is exactly the same as 2014. How it is possible?...
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shovon rakhit
from Kolkata, West Bengal
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High electricity bill

Address:Kolkata, West Bengal

Dear Sir, My consumer no. is [protected] and the customer ID is[protected].The Electricity bill is in the name of Mrs Sharmila Rakhit. My Electricity Bill for the month of June 2015 is abnormally high. I am quite Shocked to receive the electric bill amounting Rs 2470/- Due date 30/7/2015. It is just not possible for me to have used so much of electricity in the month of June 2015. There seems an error in reading or Electricity Leakage...
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Bijoya Bania
from Ranchi, Jharkhand
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Inflated Bill

Address:Kolkata, West Bengal

Jul 18 at 9:19 PM Dear Sir, MY complaint no.CESC - Docket Number :3159342 dt.20/07/2015 Reg: Consumer no.[protected] Customer No[protected].. Sub: Inflamed Bill This is to inform you that I have seen the bill for the month of June which is amounting to Rs.1540/- for 256 units. Earlier this meter stood in the name of Mrs. Bimala Agarwal though i had been using the same as I purchased the said flat. I seldom come to reside...
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B
baptudas
from Dakshineswar, West Bengal
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High Voltage Street Lights are regularly on.

Address:North 24 Parganas, West Bengal

Dear sir, I found regularly in different places ( mostly near barahanagar railway station to dumdum stn) that the street lights are regularly not being switched off on day time.I think not only the bill for it is being charged from public but also it is draining the national property. Please punish them who are responsible for it or use technology like timer etc to avoid this.I think it is not an ignorable one and believe that drops make...
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Address:Howrah, West Bengal

While going through last few months electricity bills including current bill have found that something is seriously wrong with the bill, the meter reading is wrong or the meter got faulty. Request you to get the fault rectified and raise correct bill for all previous bills including current bill on priority basis. As we are only 4 member residing in the home & out of which 2 member are out during the day for attending office. We are having...
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